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  • Operations & Customer Service Coordinator – Golf Club Rentals
    Operations & Customer Service Coordinator – Golf Club Rentals
    hace 7 horas
    €18000–€20000 anual
    Jornada completa
    Platja de Palma i Pla de Sant Jordi, Palma

    This is a varied, hands-on role combining golf equipment preparation, rental coordination, customer service and local logistics. You will take ownership of the day-to-day operation, ensuring equipment is prepared, bookings are coordinated and customers receive a professional service. Key responsibilities: • Clean, inspect and prepare complete golf club sets for each rental booking., • Check that every set includes the correct clubs, bags and accessories and is presented to a high standard., • Coordinate and carry out equipment deliveries and collections at agreed customer locations., • Manage reservations, scheduling, stock availability and equipment returns., • Respond professionally to customer enquiries by phone and email, resolving issues promptly., • Track golf sets, identify missing or damaged equipment and maintain accurate records., • Ensure all orders are ready and delivered on time., • Help improve operational efficiency and the overall customer experience. Requirements: • Excellent spoken and written English., • Strong organisational and time-management skills., • A practical, hands-on approach and willingness to clean, handle and transport golf equipment., • Confidence dealing with customers and coordinating multiple daily bookings., • Good computer skills, including email and booking systems., • Reliability, punctuality and the ability to work independently., • A full driving licence., • Based in or within reasonable commuting distance of Palma de Mallorca., • Flexibility during busy golfing and holiday periods., • Comfortable working as a self-employed contractor and invoicing for services. Desirable experience: • Spanish language skills., • Knowledge of golf equipment or an interest in golf., • Previous experience in rental operations, tourism, hospitality, logistics or customer service., • Experience with online bookings, social media or digital marketing. Benefits: • Company van supplied., • Responsibility for local operations in a popular European golf destination., • Opportunity to work independently and make a meaningful impact on customer satisfaction., • Work with an established international golf rental business.

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  • Onsite Concierge Assistant (H/F/X) - Internship - Start Date May 2027 -
    Onsite Concierge Assistant (H/F/X) - Internship - Start Date May 2027 -
    hace 6 días
    Jornada completa
    Centre, Palma

    Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared. Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing. With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life. This position is available for a period of 4 months starting in May 2027 until August 2027. 🎯 Your Mission: As an Onsite Concierge Assistant within the Conciergerie & Stay team, you will play a supporting role in managing and assisting our clients on-site with concierge and property-related requests. You will help the team welcome our international clientele in various rented properties while upholding Le Collectionist brand standards. In close collaboration with the Pre-Arrival Team , you will assist in strengthening our network of local partners to offer our clients the highest quality services and experiences. ✨ Your Responsibilities: Pre-Arrival Preparation Take part in property visits where guests are expected. Support the Pre-Arrival Team in gathering the necessary information for stay preparations. Assist in updating property information in internal tools. Contribute to preparing properties (shopping, gifts, amenities) ahead of guest arrivals. Help the team establish contact with clients before their arrival. Guest Welcome and Stay Follow-Up Welcome guests alongside the team, ensuring the villa is ready and in perfect condition. Participate in villa tours and guide guests through the property’s facilities. Be available to assist with concierge requests or service adjustments. Observe and learn the procedures for handling and processing payments. Check-Out and End-of-Stay Follow-Up Assist the team to ensure a smooth check-out process and help inspect the property in the presence of guests. Contribute to documenting final observations and any potential damages. Help follow up on billing and payments in collaboration with the Pre-Arrival Team . Administration and Payment Management Support the team in invoicing and payment collection in collaboration with the Pre-Arrival Team . Document property condition observations after guest departures. ⚠️ Schedule and Specifics Our on-site presence and industry standards require working Saturdays and Sundays (hospitality model), especially during the high season. Work is organized in rotation with the rest of the on-site team, and overtime can be compensated with time off. 🫰 Perks 🎂 1 day off for your birthday 🍽️ Restaurant tickets up to 4 €. 💻 A laptop 🎊 Events all year round 🌴 1 day off per month (from 5 months of internship)

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