Remote in Spain: German-Speaking Customer Support
hace 4 días
Barcelona
Do you want to work in the fast-growing e-mobility sector and build a career in technical customer support? Our client is looking for German-speaking talents who want to work either on-site in Malaga or remotely from Spain. La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto. Please note: At the time of applying, you must be residing within Spain Join an international project supporting a major EV charging initiative, where you will deliver high-quality technical assistance to customers. Choose between a freelance setup or a direct contract with the employer while working in a dynamic 24/7 environment, including night shifts, and gaining valuable experience in a future-oriented industry. About the company International company based in Malaga, specializing in customer experience and technical support solutions for innovative global projects. With a strong focus on quality, efficiency, and employee development, they support leading industries such as e-mobility through dedicated multilingual teams. What will you do? • Provide outstanding customer service and technical support via phone and email, • Assist customers and installers with troubleshooting and technical issues, • Deliver clear and effective solutions through strong communication and analytical skills, • Handle sensitive and confidential information with professionalism, • Maintain high standards of quality in all customer interactions, • Manage and resolve inquiries efficiently in a fast-paced environment, • Collaborate with team members to ensure excellent service delivery, • Perform administrative and support-related tasks when required Candidate profile • Native-level German and C1 English skills, • Previous experience in customer service or technical support, • Strong technical understanding and troubleshooting abilities, • Comfortable working with computers and digital tools, • Strong organizational and analytical skills, • Problem-solving mindset with a service-oriented attitude, • Team player with the ability to work in a 24/7 shift environment, including night shifts, • Knowledge of Microsoft Office Employer offers • Gross base salary: • €1800 for the first 6 months, • €1850 after 6 months, • Up to €2000 after 1 year (career progression opportunities) • Opportunity to work on a large-scale EV charging project, • International and multicultural work environment, • Career development opportunities, • Full-time position with flexible working hours within a 24/7 shift schedule, including night shifts, • Possibility to work on-site in Malaga or remotely from Spain, • Choice between freelance collaboration or direct contract with the employer, • Modern office in Malaga Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 7,000 candidates secure their dream jobs. xcskxlj Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.