Trabajos help desk en Esplugues De LlobregatCrear alertas

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies. We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners. Join us! What the role looks like: • Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach., • Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets., • Adherence to all response-time SLA’s as well as use of mandatory sales cadences always., • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel., • Document all relevant prospect and customer interactions on CRM (Salesforce)., • Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process., • Review and report daily, monthly and quarterly metrics to help achieve sales goals., • Work model: Hybrid (Wednesday and Thursday office), • Working hours: Mon – Fr 10:00 – 19:00 Your profile: • Fluent level of English - written and spoken., • Min. 2,5 years in a sales role, ideally in tech. Advertising sales sector., • Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time., • Digital advertising knowledge – will be considered as advantage, • Skilled at competitive selling to win new business, • Exceptional verbal and written communication skills, ability to articulate complex concepts and ideas into a simple and understandable format., • Strong time-management skills and the ability to work independently., • Comfortable in a constantly changing fast paces environment., • Salesforce experience/ prior exposure to a CRM tool. What we offer: • Monthly transportation/internet allowance, • Bonus for important life events (marriage, birth or adoption of a child, university graduation), • Additional medical plan: health and dental care (fully covered by the employer), • Life insurance, • Voluntary Sport Card (Multisport), • Relocation pack to Bulgaria Please send us your CV in English. Only short-listed applicants will be contacted. All applications will be treated as strictly confidential. Together, let’s do something great! If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home. We are proudly one team, one company, One Concentrix and we invite you to join us!

User Help Desk is accountable and responsible for the provisioning of a centralized Help Desk service, providing support to Generali Group customers, both on‑site and remotely, through an effective response and resolution of IT workplace‑related requests raised by end users. In this context, the UHD Technician will report to the UHD Manager in Spain, while working in an international team and contributing actively to the implementation and delivery of excellent service to users in Spain. Furthermore, the role will be in charge of coordinating an internal team, as well as managing and controlling external suppliers. Additionally, the User Helpdesk professional is responsible for the operational management of external User Helpdesk agents and for service performance reporting. In this role, the professional ensures that outsourced first‑level support services are delivered in line with agreed SLAs, quality standards, and customer expectations, while also providing transparent and actionable insights through reporting and analysis. Working closely with the User Helpdesk Lead, internal IT teams, and service providers, this role directly contributes to service quality, cost control, and the continuous improvement of User Helpdesk operations. More specifically, the role will: • Act as the operational point of contact for external User Helpdesk service providers., • Monitor daily performance of external agents against contractual obligations and internal standards., • Ensure external agents follow defined UHD processes, escalation paths, and priority models., • Continuously monitor ticket quality, categorization accuracy, and adherence to prioritization rules., • Contribute actively to the adoption and continuous improvement of automation and AI‑enabled capabilities within User Helpdesk operations (e.g., ticket routing, categorization, knowledge suggestions)., • Ensure full alignment between internal SLA commitments and vendor SLAs., • Support the standardization and optimization of UHD operational processes., • Identify and promote opportunities to improve efficiency, automation, and self‑service adoption., • Act as an operational escalation point for issues related to external agent delivery. Regarding the required profile, the ideal candidate will have: • At least 3 years of experience in a Helpdesk environment., • Effective communication skills, strong teamwork capabilities, and excellent customer relationship skills., • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)., • Solid knowledge of trouble‑ticketing tools (BMC Remedy, ServiceNow)., • A strong service and customer orientation, with a genuine interest in supporting users., • Strong experience in IT Service Management (ITIL‑oriented)., • Proven experience managing external service providers or outsourced support teams., • Solid reporting and data analysis skills, including ITSM tools and Excel / Power BI or similar., • Strong attention to detail, excellent organizational skills, and a service‑driven mindset., • Excellent communication and stakeholder management capabilities., • Finally, a good attitude toward teamwork is essential.

Job Summary Assist in providing support for applications related to the Clinical Diagnostics sector in Clinical Laboratories. The candidate should demonstrate good communication skills, as they will interact with different profiles, including help desk staff, technical specialists, commercial teams, and managers. The role is mainly focused on service desk software support tasks. Key Accountabilities -Assist in handling inquiries from colleagues and customers via phone and electronic channels. -Support the use of internal systems and tools to manage incoming requests. -Help maintain accurate records of customer interactions, inquiries, and actions taken. -Learn to identify customer needs and contribute to achieving customer satisfaction. -Assist in processing basic orders, forms, applications, and requests. -Support the handling of customer issues by suggesting solutions and following up under supervision. -Help organize tasks and workflow to meet customer timelines. -Assist in opening, tracking, and closing service requests. -Escalate unresolved issues to senior team members or appropriate internal teams. -Support the preparation and distribution of customer activity reports. -Provide initial assistance to customers and help identify the reason for contact. -Follow established communication procedures, guidelines, and policies. -Build positive working relationships through effective and professional communication. -Collaborate with team members, including Area Colleagues, Product Managers, and manufacturers. -Show willingness to learn and actively engage with customers. -Provide feedback and suggestions to improve customer service processes. -Continuously learn and develop knowledge of applications and tools. Networking/Key relationships -Interactions with our colleagues of Service department (FSE and TSS) -Marketing Hemostasis (PM, TCE, Managers and KAM) -SI&S -IT Operations -Corporate Supply Chain -Customer Service -QA Minimum Knowledge & Experience required for the position: -Education: Currently pursuing a Bachelor’s degree in Computer Science, Engineering, or a related field. -Experience: No required. -Language: Spanish. Skills & Capabilities: The ideal candidate for this position will exhibit the following skills and competencies: -Interpersonal capabilities in a service desk. -Team working. -Eagerness to learn and develop professionally. -Honesty and commitment. Travel requirements: No required.

Experience the power of a game-changing career Are you looking to grow your career in IT and operations within a dynamic, international environment? We’re a global technology and services leader that powers the brands of the future. In this role, you’ll support a key client program, ensuring smooth day-to-day operations across IT, Sales, and Operations environments. As a Help Desk Support in Barcelona, you will play a critical role in maintaining systems, supporting users, and enabling business continuity. Career growth and personal development We’ll provide you with the tools, training, and support you need to succeed. At Concentrix, there’s real career growth potential, with opportunities to expand your skills across IT support, operations, and project coordination. What you will do in this role • Provide technical support across multiple environments, resolving incidents and managing service requests within SLA and quality standards., • Monitor systems and identify potential issues, escalating and reporting as needed to prevent wider impact., • Support business locations with on-site and remote assistance, ensuring smooth day-to-day operations., • Coordinate onboarding processes, including account setup, access provisioning, and device preparation for new starters., • Manage IT assets and equipment, including inventory control, device lifecycle, installations, and troubleshooting., • Deliver training and documentation, including onboarding sessions, refresher trainings, and user guides to improve adoption and reduce incidents. Your qualifications • 1–2 years of experience in IT support, customer service, or call center environments., • Strong English communication skills (written and spoken)., • Solid knowledge of PC hardware, software, Windows OS, and Microsoft Office tools., • Strong problem-solving, organizational, and multitasking skills., • Team-oriented with a customer-focused mindset and high attention to detail., • Reliable, proactive, and able to work independently in a fast-paced environment. Nice to have • Knowledge of PC & Print devices and hardware What’s in it for you • Full-time 39 hours/week – permanent contract Monday to Friday from 9:00 to 18:00, • Salary 19.654€ gross/year, • Great location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1724225

Who we’re looking for We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. As a Service Desk Analyst you’ll be supporting the delivery of exceptional IT support services within the corporate covering Incident Management, User support and System Maintenance. This will help us excel at ensuring seamless operations and enhancing user satisfaction to stay ahead of the game. What you’ll be doing As part of your role, your responsibilities will include: • Providing first-line and 2nd line IT Support, • Responding to and resolving user issues via phone, email and chat, • Logging incidents and service requests in the service management tool, • Managing incident and request lifecycle, • Prioritizing and categorizing incidents based on impact and urgency, • Escalating complex issues to higher-level support teams as needed, • Maintaining IT systems and infrastructure, • Performing routine system checks and maintenance of tasks, • Assisting with software installations and updates, • Ensuring compliance with IT policies and procedures, • Adhering to ITIL best practices for incident and problem management, • Documenting solutions and creating knowledge base articles, • Providing excellent customer service, • Communicating effectively with users to understand their needs, • Following up with users to ensure satisfaction with the resolution This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you’ll bring to the table The necessary skills that we require for this role include: • Strong verbal and written communication skills in both English and Spanish, with the ability to convey complex ideas clearly and effectively, • Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals, • Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope, • Exceptional attention to detail, ensuring high standards of quality in all outputs, • Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations, • Proficiency in IT support and troubleshooting including hardware and software issues, • Foundational understanding of networks / networking, • Experience with Microsoft InTune Desirable skills you’ve got up your sleeve It would be great if you also have some of the following skills: • In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends, • Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations, • Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards, • Experience in developing and executing customer retention strategies, • Excellent communication skills for effective user support and incident resolution, • Ability to manage and prioritize multiple tasks in a fast-paced environment, • Familiarity with tools like Jira, Microsoft 365 and Microsoft Azure AD Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: • Adaptability, • Ownership and accountability, • Initiating action, • Resilience, • Team orientation, • Integrity, • Innovation

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 14,000 employees across 41 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data. At G+D, we are looking for a Cloud Security Operations Engineer to join our Business Cloud Services team, working on highly secure cloud-native platforms running on SysEleven by secunet public and private cloud infrastructures. In this role, you will help ensure the security of cloud-native services used by central banks and payment providers worldwide, working closely with colleagues in an international Scrum team across Spain, Germany, and India. Your Responsibilities Together with the Business Cloud Services team, you will design, implement, and operate cloud security architectures and security controls, embedding security into every stage of the platform and service lifecycle. Your main duties include: • Design and implement cloud security architectures, including zero-trust network models and defence-in-depth security controls, • Develop, operate, and maintain security automation pipelines, including SIEM integration, vulnerability scanning, policy-as-code, and automated threat detection and response, • Implement and manage identity and access controls, including IAM, RBAC, and secrets management across Kubernetes and cloud environments, • Implement, tune, and operate security monitoring and alerting stacks, including SIEM, IDS/IPS, log aggregation, and defined security alerting pipelines, • Coordinate incident response activities for security events with the Central Cyber Defence Team (CDC), • Contribute to security runbooks, post-incident reviews, and continuous improvement of the overall security posture, • Ensure compliance with PCI DSS, SOC2, and relevant cloud security standards through automated policy enforcement and regular audits, • Conduct security reviews and threat modelling for infrastructure-as-code configurations and CI/CD pipelines, • Actively promote DevSecOps practices, security-by-design principles, and automation-first approaches, • Collaborate closely with platform, DevOps, and development teams to ensure security requirements are aligned with operational needs Your Profile • Bachelor’s degree in Computer Science, Information Systems, or a related field, • 5+ years of relevant professional experience in cloud security, security operations, or DevSecOps roles, • Deep knowledge of cloud security architecture principles, including zero trust, least privilege, and defence in depth, • Hands-on experience securing infrastructure-as-code, including:, • Terraform with security policy frameworks (e.g. OPA/Conftest, Checkov), • Helm chart security hardening, • Strong experience with compliance and audits (PCI DSS, SOC2) in cloud-native environments, • Practical experience with security tooling, such as:, • SIEM platforms, • Vulnerability scanners, • Secrets management solutions (e.g. HashiCorp Vault), • IDS/IPS systems, • Strong Kubernetes security expertise, including:, • Pod Security Standards, • RBAC and network policies, • Image scanning and runtime security (e.g. Falco), • Experience integrating security into CI/CD pipelines (GitLab CI, ArgoCD) and applying DevSecOps practices, • Scripting skills for security automation (Python and Bash preferred), • Experience with Linux system hardening and secure configuration management, • Excellent communication skills in English (Spanish is a plus), • Security-first and automation-first mindset with strong collaboration skills in Agile teams What We Offer • Culture and Diversity: Join a people oriented environment with different nationalities and a great team spirit, flat hierarchies (everyone speaks to everyone). Equal Opportunity Employer and LGBT+ friendly., • Global Collaboration: Enjoy collaborative work in Agile/SCRUM teams and with stakeholders around the globe., • Open working space with Best-in-class equipment: High-performance PC with huge monitors., • Innovative Products: Design and develop business processes and IT solutions for innovative products and digital solutions., • Career Development: Continuous training and coaching, talent program., • Social Benefits: flexible compensation (transport tickets, childcare vouchers, training, private insurance) and in-house parking., • Flexible work time and remote work: M-Th 8.30 – 17.30 and Fri 8.30 – 15.30, hybrid model., • Own Canteen: Take a break with our breakfast and lunch service: Choose between a big range of menus, salad desk and sandwich service. Fruit packages., • Location: El Prat de Llobregat. Easy communication by public transport (Bus 88 and 110, Metro L10 Riu Vell from Barcelona, PR4 from El Prat) o private transport. Learn more about G+D Explore what makes G+D unique – check out this video: _ Privacy Notice The personal data you provide will be processed to manage your application in accordance with the GDPR and our Privacy Policy, available at _.

Help Desk Support con alemán e inglés Acerca del empleo Buscamos un/a Técnico/a de Soporte Informático Nivel 1 para incorporarse a nuestro departamento de IT.Serás el primer punto de contacto para la resolución de incidencias de hardware, software y servicios de red, prestando atención tanto

At SARIA Food & Pharma, our activities are characterized by connected value chains, decades of shared market expertise and a unifying spirit of innovation to continuously develop our people and our products. Van Hessen, Devro and Bioiberica use animal raw materials to create their wide range of products, which are ubiquitous and universal, but anything but ordinary. With a complementary portfolio of casings for the sausage industry that includes natural and collagen-based casings, Devro and Van Hessen are leading product experts in their industry. The global life science company Bioiberica produces active ingredients for humans, animals and plants, from starting material it receives from Van Hessen. We create the added layer of value with our products and services, improve the well-being of all by taking life science further and combine our attention to detail with the extraordinary, because it all matters. About the role Are you someone who loves solving problems, helping people, and keeping technology running smoothly? We’re looking for a proactive and customer‑focused IT Service Specialist to join our team and provide first‑line support to colleagues across the business. If you thrive in a fast‑paced, people‑first environment and enjoy resolving technical challenges, this could be the perfect opportunity for you. Responsibilities • Respond to IT support requests via the service portal, email, phone, or chat, • Diagnose and resolve known technical issues, following structured troubleshooting for new ones, • Escalate more complex issues to Line 2 or specialist teams with clear, accurate detail, • Monitor your assigned tickets, ensuring timely updates and resolutions, • Maintain accurate incident and request records, • Contribute to the IT knowledge base by documenting fixes, workarounds, and common issues, • Communicate clearly with users to deliver excellent customer service and manage expectations, • Support onboarding and offboarding processes (equipment setup, account creation, permissions management), • Collaborate with other IT teams on wider projects and service improvements, • Work with IT Business Partners to help enhance service quality and improve NPS At SARIA Food and Pharma our cultural principles aren’t just words—they guide how we work every day and how we deliver success together. ✔ We Act Like Owners ✔ We Care Because It Counts ✔ We Push for Progress ✔ We Are Even Better Together We are looking for someone who • Takes real ownership in their role, • Cares about doing things the right way, • Looks for ways to improve and work smarter, • Brings people together to meet our business goals About you • Previous experience in an entry level technical support or service desk role, • Basic knowledge of computer hardware, software, and networking, • Strong communication skills, both written and verbal, • Solid troubleshooting ability for basic to medium‑complexity issues, • Certifications such as Microsoft 365 Administration or Cisco CCNA are a strong plus, • Professional/fluent level English and Spanish are essential Desirable • ITIL v4 Foundation qualification, • Experience working in the Food Manufacturing or similar sector To apply - Please submit your CV in English to allow the Talent Acquisition team to consider your application. Please note this is a Direct Search led by SARIA Food and Pharma. Applications from agencies will not be accepted nor will fees be paid for unsolicited CVs. Equality and diversity at SARIA Food and Pharma / Saria group of companies We value diversity and are committed to an inclusive working environment in which all employees are respected and supported regardless of gender, age, ethnic origin, religion, sexual orientation, disability, or social background. We expressly welcome applications from people with a wide range of perspectives and experiences. Our goal is to ensure equal opportunities and actively combat discrimination – both in the application process and in everyday working life.

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies. We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners. Join us! What the role looks like: • Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach., • Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets., • Adherence to all response-time SLA’s as well as use of mandatory sales cadences always., • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel., • Document all relevant prospect and customer interactions on CRM (Salesforce)., • Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process., • Review and report daily, monthly and quarterly metrics to help achieve sales goals., • Work model: Hybrid (Wednesday and Thursday office), • Working hours: Mon – Fr 10:00 – 19:00 Your profile: • Fluent level of English - written and spoken., • Min. 2,5 years in a sales role, ideally in tech. Advertising sales sector., • Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time., • Digital advertising knowledge – will be considered as advantage, • Skilled at competitive selling to win new business, • Exceptional verbal and written communication skills, ability to articulate complex concepts and ideas into a simple and understandable format., • Strong time-management skills and the ability to work independently., • Comfortable in a constantly changing fast paces environment., • Salesforce experience/ prior exposure to a CRM tool. What we offer: • Monthly transportation/internet allowance, • Bonus for important life events (marriage, birth or adoption of a child, university graduation), • Additional medical plan: health and dental care (fully covered by the employer), • Life insurance, • Voluntary Sport Card (Multisport), • Relocation pack to Bulgaria Please send us your CV in English. Only short-listed applicants will be contacted. All applications will be treated as strictly confidential. Together, let’s do something great! If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home. We are proudly one team, one company, One Concentrix and we invite you to join us!

Location: Barcelona (Hybrid model) Experience/Profile: Operations | SaaS | ITIL | Process Optimization | Automation Languages: Spanish & English (Catalan is a strong plus) Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto. WHAT’S THE PROJECT? You will join a growing international SaaS company that is currently entering an important operational transformation phase. After several years of stable growth, the organization is now scaling its subscription-based SaaS model across Europe and modernizing its operational structure to become more efficient, structured and scalable. To support this evolution, the company is looking for an Operations Manager who can work close to the operational teams, identify improvement opportunities and help restructure and optimize existing processes. This is a hands-on operational role, where you will be involved both in strategy and execution alongside the teams. YOUR ROLE & IMPACT As Operations Manager, you will work closely with the operational teams and team leaders to improve performance, processes and operational efficiency. The role focuses on supporting and guiding the teams directly, while helping structure operations as the company continues to grow. You will mainly work across: Customer Support • ITIL-based Service Desk, • Ticket management, SLA monitoring and service quality Customer Onboarding • Managing the transition from Sales to Customer Success, • SaaS implementation and go-live for new clients KEY RESPONSIBILITIES Operational Performance & Governance • Work closely with operational teams to improve service performance, • Monitor SLAs, KPIs and operational metrics, • Identify operational bottlenecks and implement practical improvements, • Ensure proper workload distribution and operational efficiency Process Optimization • Map and analyze current operational workflows, • Identify inefficiencies and areas for improvement, • Standardize processes to support future growth, • Improve collaboration between support, onboarding and product teams Automation & Tooling • Identify opportunities to reduce manual work through automation, • Support the implementation of smarter operational tools, • Collaborate with Product and IT teams to improve internal systems Team Collaboration • Work closely with operational specialists and team leaders, • Support teams in solving operational challenges, • Provide guidance and structure to improve ways of working, • Foster a culture of accountability, ownership and continuous improvement This role requires someone close to execution, capable of working directly with operational teams to solve challenges and improve processes. MUST HAVES xcskxlj • 5-8+ years of experience in Operations, Customer Support or Service Operations, • Experience working in SaaS, software or IT-related environments, • Strong understanding of ITIL or service management frameworks, • Experience improving operational processes and workflows, • Hands-on mindset and ability to work close to execution teams, • Strong analytical mindset and experience with KPIs and service metrics, • Fluent Spanish and English, Catalan is a strong plus NICE TO HAVE • Experience in SaaS scaling environments, • Exposure to automation tools or AI-assisted workflows, • ITIL certification, • Experience working in mid-sized or fast-growing companies WHAT’S IN IT FOR YOU? • Competitive salary package, • Annual performance bonus, • Training & development opportunities, • International SaaS environment, • High-impact role in an operational transformation

G+D makes the lives of billions of people around the world more secure. We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our collaboration within G+D. We are the reliable partner for all challenges resulting from the Internet of Things. We offer a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity & IoT, from classic SIM, eSIM and iSIM, to the associated embedded operating systems and life cycle management, through to services for global connectivity and IoT solutions. Do you want to actively shape the digital transformation with us? We are looking for a Mobile Developer Engineer to join our team in Barcelona. In this role, you will be responsible for the end-to-end development of secure, high-quality mobile SDKs and applications for Android (Kotlin) and/or iOS (Swift), with opportunities to contribute across both platforms. The role emphasizes security, code quality, testing best practices, and collaboration. Key Responsibilities • Design, develop, and maintain native mobile SDKs/libraries (Kotlin, Swift)., • Design, develop, and maintain native mobile applications to showcase these SDKs., • Participate in code reviews, pair programming, and contribute to TDD and E2E testing., • Work with hardware features such as secure elements and NFC., • Integrate with RESTful APIs and collaborate with backend teams., • Set up and master CI/CD tools, participate in secure code reviews, and contribute to documentation., • Follow Scrum project workflows and engage in daily standups., • Deliver features from ideation to deployment, maintaining security and compliance., • Troubleshoot and optimize the CI/CD pipeline for quality and speed. Must-Have Qualifications • Proficient in native Android (Kotlin) and/or iOS (Swift) development., • Willingness to assist across both platforms if needed., • Experience with mobile development tooling (IDEs, test frameworks, emulators). Nice-to-Haves • Cross-platform experience (Flutter preferred)., • Familiarity with hardware features (NFC, BLE), developing mobile libraries, or native code integration., • Understanding of Docker, Figma-based UI implementation, Rust, smart cards, secure elements, or byte-level debugging of binary protocols. Ideal Candidate You write secure, test-driven code, enjoy collaborating with teammates, mentor others, and are comfortable exploring new tools and technologies in a fast-paced mobile environment. What Will You Do On Your First 90 Days Days 0-30: Orientation & Foundations • Get familiar with company culture and security basics., • Attend intro sessions in password policies, secure code review, incident response., • Configure your development environment (IDEs, emulators, libraries, CI tools)., • Run local builds for iOS, Android, and backend., • Review key security policies and study product user flows, architecture diagrams, API specs., • Shadow senior developers and join product demos. Days 31-60: Deepening Skills & First Contributions • Participate in workshops on secure coding and best practices (OWASP Mobile top risks)., • Write code using TDD for small features and bugfixes., • Engage in pair programming with a mentor focused on security and test cases., • Get hands-on with E2E tests, CI/CD mastery, and contribute., • Take ownership of a real ticket and participate in a security code review., • Document your features or tests. Days 61-90: Autonomous & Secure Contribution • Own delivery of a feature end-to-end (from coding, TDD, peer review, E2E, to deployment)., • Fix a medium-level security issue in the codebase and propose new tests., • Lead a security retrospective or sharing session., • Optimize part of the CI/CD workflow (caching, deployment automation, test speed)., • Mentor newcomers on secure coding basics., • Help refine Scrum processes and share lessons learned through onboarding documentation. What’s Great About Working With Us • Culture and diversity: Join a people-oriented environment with different nationalities and a great team spirit, flat hierarchies (everyone speaks to everyone). Equal Opportunity Employer and LGBT+ friendly., • Team: An opportunity to shape our engineering culture and work with a passionate, mission-driven team. Collaboration with a diverse and very international team of outstanding people., • Global Collaboration: Work collaboratively with stakeholders around the globe., • Impactful Work: You will have the opportunity to participate in and shape a global lighthouse project in the domain of digital currencies., • Career Development: Benefit from continuous training, coaching, and talent development programs., • Social Benefits: Flexible compensation (transport tickets, training, private insurance), etc., • Own canteen: Take a break with our breakfast and lunch service: choose between a wide range of menus, salad desk, and sandwiches service. Nicely priced!, • Work-Life Balance: Flexible working hours with the option for remote work (Mon–Thu 8:30 – 17:30 and Fri 8:30 – 15:30; 3 days of remote work)., • Location: Sant Joan Despí. Easily accessible by public transport.

G+D makes the lives of billions of people around the world more secure. We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our collaboration within G+D. We are the reliable partner for all challenges resulting from the Internet of Things. We offer a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity & IoT, from classic SIM, eSIM and iSIM, to the associated embedded operating systems and life cycle management, through to services for global connectivity and IoT solutions. Do you want to actively shape the digital transformation with us? We are looking for a Mobile Developer Engineer to join our team in Barcelona. In this role, you will be responsible for the end-to-end development of secure, high-quality mobile SDKs and applications for Android (Kotlin) and/or iOS (Swift), with opportunities to contribute across both platforms. The role emphasizes security, code quality, testing best practices, and collaboration. Key Responsibilities • Design, develop, and maintain native mobile SDKs/libraries (Kotlin, Swift)., • Design, develop, and maintain native mobile applications to showcase these SDKs., • Participate in code reviews, pair programming, and contribute to TDD and E2E testing., • Work with hardware features such as secure elements and NFC., • Integrate with RESTful APIs and collaborate with backend teams., • Set up and master CI/CD tools, participate in secure code reviews, and contribute to documentation., • Follow Scrum project workflows and engage in daily standups., • Deliver features from ideation to deployment, maintaining security and compliance., • Troubleshoot and optimize the CI/CD pipeline for quality and speed. Must-Have Qualifications • Proficient in native Android (Kotlin) and/or iOS (Swift) development., • Willingness to assist across both platforms if needed., • Experience with mobile development tooling (IDEs, test frameworks, emulators). Nice-to-Haves • Cross-platform experience (Flutter preferred)., • Familiarity with hardware features (NFC, BLE), developing mobile libraries, or native code integration., • Understanding of Docker, Figma-based UI implementation, Rust, smart cards, secure elements, or byte-level debugging of binary protocols. Ideal Candidate You write secure, test-driven code, enjoy collaborating with teammates, mentor others, and are comfortable exploring new tools and technologies in a fast-paced mobile environment. What Will You Do On Your First 90 Days Days 0-30: Orientation & Foundations • Get familiar with company culture and security basics., • Attend intro sessions in password policies, secure code review, incident response., • Configure your development environment (IDEs, emulators, libraries, CI tools)., • Run local builds for iOS, Android, and backend., • Review key security policies and study product user flows, architecture diagrams, API specs., • Shadow senior developers and join product demos. Days 31-60: Deepening Skills & First Contributions • Participate in workshops on secure coding and best practices (OWASP Mobile top risks)., • Write code using TDD for small features and bugfixes., • Engage in pair programming with a mentor focused on security and test cases., • Get hands-on with E2E tests, CI/CD mastery, and contribute., • Take ownership of a real ticket and participate in a security code review., • Document your features or tests. Days 61-90: Autonomous & Secure Contribution • Own delivery of a feature end-to-end (from coding, TDD, peer review, E2E, to deployment)., • Fix a medium-level security issue in the codebase and propose new tests., • Lead a security retrospective or sharing session., • Optimize part of the CI/CD workflow (caching, deployment automation, test speed)., • Mentor newcomers on secure coding basics., • Help refine Scrum processes and share lessons learned through onboarding documentation. What’s Great About Working With Us • Culture and diversity: Join a people-oriented environment with different nationalities and a great team spirit, flat hierarchies (everyone speaks to everyone). Equal Opportunity Employer and LGBT+ friendly., • Team: An opportunity to shape our engineering culture and work with a passionate, mission-driven team. Collaboration with a diverse and very international team of outstanding people., • Global Collaboration: Work collaboratively with stakeholders around the globe., • Impactful Work: You will have the opportunity to participate in and shape a global lighthouse project in the domain of digital currencies., • Career Development: Benefit from continuous training, coaching, and talent development programs., • Social Benefits: Flexible compensation (transport tickets, training, private insurance), etc., • Own canteen: Take a break with our breakfast and lunch service: choose between a wide range of menus, salad desk, and sandwiches service. Nicely priced!, • Work-Life Balance: Flexible working hours with the option for remote work (Mon–Thu 8:30 – 17:30 and Fri 8:30 – 15:30; 3 days of remote work)., • Location: Sant Joan Despí. Easily accessible by public transport.

Incident Manager - Role Overview Responsible for the execution and continuous improvement of the Incident Management process, with strong focus on ServiceNow, process design, SLA management, and performance analytics. Key Responsibilities • Design, maintain, and continuously improve the Incident Management process (ITIL aligned), • Create and update process documentation and work instructions, • Ensure proper incident handling, prioritization, and SLA compliance, • Act as ServiceNow SME for Incident Management (configuration, workflows, data quality), • Define and manage SLAs, KPIs, and operational metrics, • Develop and maintain advanced analytics, dashboards, and reporting (Performance Analytics), • Monitor and drive reduction of incident backlog and aging tickets, • Ensure alignment and adoption across Service Desk and Technical Teams Required Skills • Strong experience in Incident Management and process design, • Advanced ServiceNow knowledge (Incident, SLA, Performance Analytics), • Experience in process documentation and governance, • Strong analytical and reporting skills About HCLTech: We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey in advancing the technological world through innovation and creativity. Why Us? • We offer End-to-end digital transformation expertise that helps clients from strategy through execution. We work with the biggest brands, offering the opportunity to be a part of industry-leading work., • We are invested in your growth, offering learning and career development opportunities at every level to help you find your spark., • We offer freedom and flexibility on the job, empowering our employees to make decisions., • We offer a virtual-first work environment, promoting a good work-life balance and real flexibility Our company is extremely diverse with representation of 165 nationalities., • We offer the opportunity to work with colleagues across the globe., • We are a certified great place to work and a top employer in 25 countries including Romania, offering a positive work environment that values employee recognition and respect. If you have a valid disability certificate, Certificate of Disability in Force, please contact us. Among HCL's principles we would like to highlight diversity and inclusion as a strength in our values and practices. To achieve all our objectives, it intends to attract, develop, and retain different profiles, assuming diversity as a key factor and differentiator of fundamental innovation in our organization. We welcome and value all people, and we are committed to the inclusion and sense of belonging of each person who is part of HCL. • HCL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Incident Manager - Role Overview Responsible for the execution and continuous improvement of the Incident Management process, with strong focus on ServiceNow, process design, SLA management, and performance analytics. Key Responsibilities • Design, maintain, and continuously improve the Incident Management process (ITIL aligned), • Create and update process documentation and work instructions, • Ensure proper incident handling, prioritization, and SLA compliance, • Act as ServiceNow SME for Incident Management (configuration, workflows, data quality), • Define and manage SLAs, KPIs, and operational metrics, • Develop and maintain advanced analytics, dashboards, and reporting (Performance Analytics), • Monitor and drive reduction of incident backlog and aging tickets, • Ensure alignment and adoption across Service Desk and Technical Teams Required Skills • Strong experience in Incident Management and process design, • Advanced ServiceNow knowledge (Incident, SLA, Performance Analytics), • Experience in process documentation and governance, • Strong analytical and reporting skills About HCLTech: We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey in advancing the technological world through innovation and creativity. Why Us? • We offer End-to-end digital transformation expertise that helps clients from strategy through execution. We work with the biggest brands, offering the opportunity to be a part of industry-leading work., • We are invested in your growth, offering learning and career development opportunities at every level to help you find your spark., • We offer freedom and flexibility on the job, empowering our employees to make decisions., • We offer a virtual-first work environment, promoting a good work-life balance and real flexibility Our company is extremely diverse with representation of 165 nationalities., • We offer the opportunity to work with colleagues across the globe., • We are a certified great place to work and a top employer in 25 countries including Romania, offering a positive work environment that values employee recognition and respect. If you have a valid disability certificate, Certificate of Disability in Force, please contact us. Among HCL's principles we would like to highlight diversity and inclusion as a strength in our values and practices. To achieve all our objectives, it intends to attract, develop, and retain different profiles, assuming diversity as a key factor and differentiator of fundamental innovation in our organization. We welcome and value all people, and we are committed to the inclusion and sense of belonging of each person who is part of HCL. • HCL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Incident Manager - Role Overview Responsible for the execution and continuous improvement of the Incident Management process, with strong focus on ServiceNow, process design, SLA management, and performance analytics. Key Responsibilities • Design, maintain, and continuously improve the Incident Management process (ITIL aligned), • Create and update process documentation and work instructions, • Ensure proper incident handling, prioritization, and SLA compliance, • Act as ServiceNow SME for Incident Management (configuration, workflows, data quality), • Define and manage SLAs, KPIs, and operational metrics, • Develop and maintain advanced analytics, dashboards, and reporting (Performance Analytics), • Monitor and drive reduction of incident backlog and aging tickets, • Ensure alignment and adoption across Service Desk and Technical Teams Required Skills • Strong experience in Incident Management and process design, • Advanced ServiceNow knowledge (Incident, SLA, Performance Analytics), • Experience in process documentation and governance, • Strong analytical and reporting skills About HCLTech: We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey in advancing the technological world through innovation and creativity. Why Us? • We offer End-to-end digital transformation expertise that helps clients from strategy through execution. We work with the biggest brands, offering the opportunity to be a part of industry-leading work., • We are invested in your growth, offering learning and career development opportunities at every level to help you find your spark., • We offer freedom and flexibility on the job, empowering our employees to make decisions., • We offer a virtual-first work environment, promoting a good work-life balance and real flexibility Our company is extremely diverse with representation of 165 nationalities., • We offer the opportunity to work with colleagues across the globe., • We are a certified great place to work and a top employer in 25 countries including Romania, offering a positive work environment that values employee recognition and respect. If you have a valid disability certificate, Certificate of Disability in Force, please contact us. Among HCL's principles we would like to highlight diversity and inclusion as a strength in our values and practices. To achieve all our objectives, it intends to attract, develop, and retain different profiles, assuming diversity as a key factor and differentiator of fundamental innovation in our organization. We welcome and value all people, and we are committed to the inclusion and sense of belonging of each person who is part of HCL. • HCL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

G+D makes the lives of billions of people around the world more secure. We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our collaboration within G+D. We are the reliable partner for all challenges resulting from the Internet of Things. We offer a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity & IoT, from classic SIM, eSIM and iSIM, to the associated embedded operating systems and life cycle management, through to services for global connectivity and IoT solutions. Do you want to actively shape the digital transformation with us? We are looking for a Mobile Developer Engineer to join our team in Barcelona. In this role, you will be responsible for the end-to-end development of secure, high-quality mobile SDKs and applications for Android (Kotlin) and/or iOS (Swift), with opportunities to contribute across both platforms. The role emphasizes security, code quality, testing best practices, and collaboration. Key Responsibilities • Design, develop, and maintain native mobile SDKs/libraries (Kotlin, Swift)., • Design, develop, and maintain native mobile applications to showcase these SDKs., • Participate in code reviews, pair programming, and contribute to TDD and E2E testing., • Work with hardware features such as secure elements and NFC., • Integrate with RESTful APIs and collaborate with backend teams., • Set up and master CI/CD tools, participate in secure code reviews, and contribute to documentation., • Follow Scrum project workflows and engage in daily standups., • Deliver features from ideation to deployment, maintaining security and compliance., • Troubleshoot and optimize the CI/CD pipeline for quality and speed. Must-Have Qualifications • Proficient in native Android (Kotlin) and/or iOS (Swift) development., • Willingness to assist across both platforms if needed., • Experience with mobile development tooling (IDEs, test frameworks, emulators). Nice-to-Haves • Cross-platform experience (Flutter preferred)., • Familiarity with hardware features (NFC, BLE), developing mobile libraries, or native code integration., • Understanding of Docker, Figma-based UI implementation, Rust, smart cards, secure elements, or byte-level debugging of binary protocols. Ideal Candidate You write secure, test-driven code, enjoy collaborating with teammates, mentor others, and are comfortable exploring new tools and technologies in a fast-paced mobile environment. What Will You Do On Your First 90 Days Days 0-30: Orientation & Foundations • Get familiar with company culture and security basics., • Attend intro sessions in password policies, secure code review, incident response., • Configure your development environment (IDEs, emulators, libraries, CI tools)., • Run local builds for iOS, Android, and backend., • Review key security policies and study product user flows, architecture diagrams, API specs., • Shadow senior developers and join product demos. Days 31-60: Deepening Skills & First Contributions • Participate in workshops on secure coding and best practices (OWASP Mobile top risks)., • Write code using TDD for small features and bugfixes., • Engage in pair programming with a mentor focused on security and test cases., • Get hands-on with E2E tests, CI/CD mastery, and contribute., • Take ownership of a real ticket and participate in a security code review., • Document your features or tests. Days 61-90: Autonomous & Secure Contribution • Own delivery of a feature end-to-end (from coding, TDD, peer review, E2E, to deployment)., • Fix a medium-level security issue in the codebase and propose new tests., • Lead a security retrospective or sharing session., • Optimize part of the CI/CD workflow (caching, deployment automation, test speed)., • Mentor newcomers on secure coding basics., • Help refine Scrum processes and share lessons learned through onboarding documentation. What’s Great About Working With Us • Culture and diversity: Join a people-oriented environment with different nationalities and a great team spirit, flat hierarchies (everyone speaks to everyone). Equal Opportunity Employer and LGBT+ friendly., • Team: An opportunity to shape our engineering culture and work with a passionate, mission-driven team. Collaboration with a diverse and very international team of outstanding people., • Global Collaboration: Work collaboratively with stakeholders around the globe., • Impactful Work: You will have the opportunity to participate in and shape a global lighthouse project in the domain of digital currencies., • Career Development: Benefit from continuous training, coaching, and talent development programs., • Social Benefits: Flexible compensation (transport tickets, training, private insurance), etc., • Own canteen: Take a break with our breakfast and lunch service: choose between a wide range of menus, salad desk, and sandwiches service. Nicely priced!, • Work-Life Balance: Flexible working hours with the option for remote work (Mon–Thu 8:30 – 17:30 and Fri 8:30 – 15:30; 3 days of remote work)., • Location: Sant Joan Despí. Easily accessible by public transport.

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 14,000 employees across 41 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data. At G+D, we are looking for a Cloud Security Operations Engineer to join our Business Cloud Services team, working on highly secure cloud-native platforms running on SysEleven by secunet public and private cloud infrastructures. In this role, you will help ensure the security of cloud-native services used by central banks and payment providers worldwide, working closely with colleagues in an international Scrum team across Spain, Germany, and India. Your Responsibilities Together with the Business Cloud Services team, you will design, implement, and operate cloud security architectures and security controls, embedding security into every stage of the platform and service lifecycle. Your main duties include: • Design and implement cloud security architectures, including zero-trust network models and defence-in-depth security controls, • Develop, operate, and maintain security automation pipelines, including SIEM integration, vulnerability scanning, policy-as-code, and automated threat detection and response, • Implement and manage identity and access controls, including IAM, RBAC, and secrets management across Kubernetes and cloud environments, • Implement, tune, and operate security monitoring and alerting stacks, including SIEM, IDS/IPS, log aggregation, and defined security alerting pipelines, • Coordinate incident response activities for security events with the Central Cyber Defence Team (CDC), • Contribute to security runbooks, post-incident reviews, and continuous improvement of the overall security posture, • Ensure compliance with PCI DSS, SOC2, and relevant cloud security standards through automated policy enforcement and regular audits, • Conduct security reviews and threat modelling for infrastructure-as-code configurations and CI/CD pipelines, • Actively promote DevSecOps practices, security-by-design principles, and automation-first approaches, • Collaborate closely with platform, DevOps, and development teams to ensure security requirements are aligned with operational needs Your Profile • Bachelor’s degree in Computer Science, Information Systems, or a related field, • 5+ years of relevant professional experience in cloud security, security operations, or DevSecOps roles, • Deep knowledge of cloud security architecture principles, including zero trust, least privilege, and defence in depth, • Hands-on experience securing infrastructure-as-code, including:, • Terraform with security policy frameworks (e.g. OPA/Conftest, Checkov), • Helm chart security hardening, • Strong experience with compliance and audits (PCI DSS, SOC2) in cloud-native environments, • Practical experience with security tooling, such as:, • SIEM platforms, • Vulnerability scanners, • Secrets management solutions (e.g. HashiCorp Vault), • IDS/IPS systems, • Strong Kubernetes security expertise, including:, • Pod Security Standards, • RBAC and network policies, • Image scanning and runtime security (e.g. Falco), • Experience integrating security into CI/CD pipelines (GitLab CI, ArgoCD) and applying DevSecOps practices, • Scripting skills for security automation (Python and Bash preferred), • Experience with Linux system hardening and secure configuration management, • Excellent communication skills in English (Spanish is a plus), • Security-first and automation-first mindset with strong collaboration skills in Agile teams What We Offer • Culture and Diversity: Join a people oriented environment with different nationalities and a great team spirit, flat hierarchies (everyone speaks to everyone). Equal Opportunity Employer and LGBT+ friendly., • Global Collaboration: Enjoy collaborative work in Agile/SCRUM teams and with stakeholders around the globe., • Open working space with Best-in-class equipment: High-performance PC with huge monitors., • Innovative Products: Design and develop business processes and IT solutions for innovative products and digital solutions., • Career Development: Continuous training and coaching, talent program., • Social Benefits: flexible compensation (transport tickets, childcare vouchers, training, private insurance) and in-house parking., • Flexible work time and remote work: M-Th 8.30 – 17.30 and Fri 8.30 – 15.30, hybrid model., • Own Canteen: Take a break with our breakfast and lunch service: Choose between a big range of menus, salad desk and sandwich service. Fruit packages., • Location: El Prat de Llobregat. Easy communication by public transport (Bus 88 and 110, Metro L10 Riu Vell from Barcelona, PR4 from El Prat) o private transport. Learn more about G+D Explore what makes G+D unique – check out this video: Giesecke+Devrient – We make the lives of billions of people more secure. Privacy Notice The personal data you provide will be processed to manage your application in accordance with the GDPR and our Privacy Policy, available at Data Privacy | G+D.

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 14,000 employees across 41 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data. At G+D, we are looking for a Cloud Security Operations Engineer to join our Business Cloud Services team, working on highly secure cloud-native platforms running on SysEleven by secunet public and private cloud infrastructures. In this role, you will help ensure the security of cloud-native services used by central banks and payment providers worldwide, working closely with colleagues in an international Scrum team across Spain, Germany, and India. Your Responsibilities Together with the Business Cloud Services team, you will design, implement, and operate cloud security architectures and security controls, embedding security into every stage of the platform and service lifecycle. Your main duties include: • Design and implement cloud security architectures, including zero-trust network models and defence-in-depth security controls, • Develop, operate, and maintain security automation pipelines, including SIEM integration, vulnerability scanning, policy-as-code, and automated threat detection and response, • Implement and manage identity and access controls, including IAM, RBAC, and secrets management across Kubernetes and cloud environments, • Implement, tune, and operate security monitoring and alerting stacks, including SIEM, IDS/IPS, log aggregation, and defined security alerting pipelines, • Coordinate incident response activities for security events with the Central Cyber Defence Team (CDC), • Contribute to security runbooks, post-incident reviews, and continuous improvement of the overall security posture, • Ensure compliance with PCI DSS, SOC2, and relevant cloud security standards through automated policy enforcement and regular audits, • Conduct security reviews and threat modelling for infrastructure-as-code configurations and CI/CD pipelines, • Actively promote DevSecOps practices, security-by-design principles, and automation-first approaches, • Collaborate closely with platform, DevOps, and development teams to ensure security requirements are aligned with operational needs Your Profile • Bachelor’s degree in Computer Science, Information Systems, or a related field, • 5+ years of relevant professional experience in cloud security, security operations, or DevSecOps roles, • Deep knowledge of cloud security architecture principles, including zero trust, least privilege, and defence in depth, • Hands-on experience securing infrastructure-as-code, including:, • Terraform with security policy frameworks (e.g. OPA/Conftest, Checkov), • Helm chart security hardening, • Strong experience with compliance and audits (PCI DSS, SOC2) in cloud-native environments, • Practical experience with security tooling, such as:, • SIEM platforms, • Vulnerability scanners, • Secrets management solutions (e.g. HashiCorp Vault), • IDS/IPS systems, • Strong Kubernetes security expertise, including:, • Pod Security Standards, • RBAC and network policies, • Image scanning and runtime security (e.g. Falco), • Experience integrating security into CI/CD pipelines (GitLab CI, ArgoCD) and applying DevSecOps practices, • Scripting skills for security automation (Python and Bash preferred), • Experience with Linux system hardening and secure configuration management, • Excellent communication skills in English (Spanish is a plus), • Security-first and automation-first mindset with strong collaboration skills in Agile teams What We Offer • Culture and Diversity: Join a people oriented environment with different nationalities and a great team spirit, flat hierarchies (everyone speaks to everyone). Equal Opportunity Employer and LGBT+ friendly., • Global Collaboration: Enjoy collaborative work in Agile/SCRUM teams and with stakeholders around the globe., • Open working space with Best-in-class equipment: High-performance PC with huge monitors., • Innovative Products: Design and develop business processes and IT solutions for innovative products and digital solutions., • Career Development: Continuous training and coaching, talent program., • Social Benefits: flexible compensation (transport tickets, childcare vouchers, training, private insurance) and in-house parking., • Flexible work time and remote work: M-Th 8.30 – 17.30 and Fri 8.30 – 15.30, hybrid model., • Own Canteen: Take a break with our breakfast and lunch service: Choose between a big range of menus, salad desk and sandwich service. Fruit packages., • Location: El Prat de Llobregat. Easy communication by public transport (Bus 88 and 110, Metro L10 Riu Vell from Barcelona, PR4 from El Prat) o private transport. Learn more about G+D Explore what makes G+D unique – check out this video: Giesecke+Devrient – We make the lives of billions of people more secure. Privacy Notice The personal data you provide will be processed to manage your application in accordance with the GDPR and our Privacy Policy, available at Data Privacy | G+D.

User Help Desk is accountable and responsible for the provisioning of a centralized Help Desk service, providing support to Generali Group customers, both on‑site and remotely, through an effective response and resolution of IT workplace‑related requests raised by end users.

User Help Desk is accountable and responsible for the provisioning of a centralized Help Desk service, providing support to Generali Group customers, both on‑site and remotely, through an effective response and resolution of IT workplace‑related requests raised by end users.

Actualmente, tenemos una vacante disponible como Information Technology Help Desk Support con experiencia en nuestras oficinas de Madrid (zona Chamartín).

Actualmente, tenemos una vacante disponible como Information Technology Help Desk Support con experiencia en nuestras oficinas de Madrid (zona Chamartín).

As a Help Desk Support in Barcelona, you will play a critical role in maintaining systems, supporting users, and enabling business continuity.

Actualmente, tenemos una vacante disponible como Information Technology Help Desk Support con experiencia en nuestras oficinas de Madrid (zona Chamartín).

At SARIA Food & Pharma, our activities are characterized by connected value chains, decades of shared market expertise and a unifying spirit of innovation to continuously develop our people and our products. Van Hessen, Devro and Bioiberica use animal raw materials to create their wide range of products, which are ubiquitous and universal, but anything but ordinary. With a complementary portfolio of casings for the sausage industry that includes natural and collagen-based casings, Devro and Van Hessen are leading product experts in their industry. The global life science company Bioiberica produces active ingredients for humans, animals and plants, from starting material it receives from Van Hessen. We create the added layer of value with our products and services, improve the well-being of all by taking life science further and combine our attention to detail with the extraordinary, because it all matters. About the role Are you someone who loves solving problems, helping people, and keeping technology running smoothly? We’re looking for a proactive and customer‑focused IT Service Specialist to join our team and provide first‑line support to colleagues across the business. If you thrive in a fast‑paced, people‑first environment and enjoy resolving technical challenges, this could be the perfect opportunity for you. Responsibilities • Respond to IT support requests via the service portal, email, phone, or chat, • Diagnose and resolve known technical issues, following structured troubleshooting for new ones, • Escalate more complex issues to Line 2 or specialist teams with clear, accurate detail, • Monitor your assigned tickets, ensuring timely updates and resolutions, • Maintain accurate incident and request records, • Contribute to the IT knowledge base by documenting fixes, workarounds, and common issues, • Communicate clearly with users to deliver excellent customer service and manage expectations, • Support onboarding and offboarding processes (equipment setup, account creation, permissions management), • Collaborate with other IT teams on wider projects and service improvements, • Work with IT Business Partners to help enhance service quality and improve NPS At SARIA Food and Pharma our cultural principles aren’t just words—they guide how we work every day and how we deliver success together. ✔ We Act Like Owners ✔ We Care Because It Counts ✔ We Push for Progress ✔ We Are Even Better Together We are looking for someone who • Takes real ownership in their role, • Cares about doing things the right way, • Looks for ways to improve and work smarter, • Brings people together to meet our business goals About you • Previous experience in an entry level technical support or service desk role, • Basic knowledge of computer hardware, software, and networking, • Strong communication skills, both written and verbal, • Solid troubleshooting ability for basic to medium‑complexity issues, • Certifications such as Microsoft 365 Administration or Cisco CCNA are a strong plus, • Professional/fluent level English and Spanish are essential Desirable • ITIL v4 Foundation qualification, • Experience working in the Food Manufacturing or similar sector To apply - Please submit your CV in English to allow the Talent Acquisition team to consider your application. Please note this is a Direct Search led by SARIA Food and Pharma. Applications from agencies will not be accepted nor will fees be paid for unsolicited CVs. Equality and diversity at SARIA Food and Pharma / Saria group of companies We value diversity and are committed to an inclusive working environment in which all employees are respected and supported regardless of gender, age, ethnic origin, religion, sexual orientation, disability, or social background. We expressly welcome applications from people with a wide range of perspectives and experiences. Our goal is to ensure equal opportunities and actively combat discrimination – both in the application process and in everyday working life.

At SARIA Food & Pharma, our activities are characterized by connected value chains, decades of shared market expertise and a unifying spirit of innovation to continuously develop our people and our products. Van Hessen, Devro and Bioiberica use animal raw materials to create their wide range of products, which are ubiquitous and universal, but anything but ordinary. With a complementary portfolio of casings for the sausage industry that includes natural and collagen-based casings, Devro and Van Hessen are leading product experts in their industry. The global life science company Bioiberica produces active ingredients for humans, animals and plants, from starting material it receives from Van Hessen. We create the added layer of value with our products and services, improve the well-being of all by taking life science further and combine our attention to detail with the extraordinary, because it all matters. About the role Are you someone who loves solving problems, helping people, and keeping technology running smoothly? We’re looking for a proactive and customer‑focused IT Service Specialist to join our team and provide first‑line support to colleagues across the business. If you thrive in a fast‑paced, people‑first environment and enjoy resolving technical challenges, this could be the perfect opportunity for you. Responsibilities • Respond to IT support requests via the service portal, email, phone, or chat, • Diagnose and resolve known technical issues, following structured troubleshooting for new ones, • Escalate more complex issues to Line 2 or specialist teams with clear, accurate detail, • Monitor your assigned tickets, ensuring timely updates and resolutions, • Maintain accurate incident and request records, • Contribute to the IT knowledge base by documenting fixes, workarounds, and common issues, • Communicate clearly with users to deliver excellent customer service and manage expectations, • Support onboarding and offboarding processes (equipment setup, account creation, permissions management), • Collaborate with other IT teams on wider projects and service improvements, • Work with IT Business Partners to help enhance service quality and improve NPS At SARIA Food and Pharma our cultural principles aren’t just words—they guide how we work every day and how we deliver success together. ✔ We Act Like Owners ✔ We Care Because It Counts ✔ We Push for Progress ✔ We Are Even Better Together We are looking for someone who • Takes real ownership in their role, • Cares about doing things the right way, • Looks for ways to improve and work smarter, • Brings people together to meet our business goals About you • Previous experience in an entry level technical support or service desk role, • Basic knowledge of computer hardware, software, and networking, • Strong communication skills, both written and verbal, • Solid troubleshooting ability for basic to medium‑complexity issues, • Certifications such as Microsoft 365 Administration or Cisco CCNA are a strong plus, • Professional/fluent level English and Spanish are essential Desirable • ITIL v4 Foundation qualification, • Experience working in the Food Manufacturing or similar sector To apply - Please submit your CV in English to allow the Talent Acquisition team to consider your application. Please note this is a Direct Search led by SARIA Food and Pharma. Applications from agencies will not be accepted nor will fees be paid for unsolicited CVs. Equality and diversity at SARIA Food and Pharma / Saria group of companies We value diversity and are committed to an inclusive working environment in which all employees are respected and supported regardless of gender, age, ethnic origin, religion, sexual orientation, disability, or social background. We expressly welcome applications from people with a wide range of perspectives and experiences. Our goal is to ensure equal opportunities and actively combat discrimination – both in the application process and in everyday working life.

As a Help Desk Support in Barcelona, you will play a critical role in maintaining systems, supporting users, and enabling business continuity.

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies. Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil. We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners. Join us! What the role looks like: • Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach., • Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets., • Adherence to all response-time SLA’s as well as use of mandatory sales cadences always., • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel., • Document all relevant prospect and customer interactions on CRM (Salesforce)., • Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process., • Review and report daily, monthly and quarterly metrics to help achieve sales goals., • Work model: Hybrid ( Wednesday and Thursday office ), • Working hours: Mon – Fr 10:00 – 19:00 Your profile: • Fluent level of English - written and spoken., • Min. 2,5 years in a sales role, ideally in tech. Advertising sales sector., • Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time., • Digital advertising knowledge – will be considered as advantage, • Skilled at competitive selling to win new business, • Exceptional verbal and written communication skills, ability to articulate complex concepts and ideas into a simple and understandable format., • Strong time-management skills and the ability to work independently., • Comfortable in a constantly changing fast paces environment., • Salesforce experience/ prior exposure to a CRM tool. What we offer: • Monthly transportation/internet allowance, • Bonus for important life events (marriage, birth or adoption of a child, university graduation), • Additional medical plan: health and dental care (fully covered by the employer), • Life insurance, • Voluntary Sport Card (Multisport), • Relocation pack to Bulgaria Please send us your CV in English. Only short-listed applicants will be contacted. All applications will be treated as strictly confidential. Together, let’s do something great! xcskxlj If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home. We are proudly one team, one company, One Concentrix and we invite you to join us!

Who we’re looking for We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Service Desk Analyst you’ll be supporting the delivery of exceptional IT support services with

If you already have a couple of years of SAPexperience (as either a consultant or key user / super user), this would be perfect as the client also has more senior positions in the team too; so we are open to receiving applications from candidates at all experience levels from entry level to senior l

Experience with desktop and mobile operating systems (e. Knowledge of desktop and mobile application software (e. Familiarity with IT support delivery models (phone, chat, email, deskside, self-service).

Entry-Level SAP FI - IT Help Desk Support Technician (No previous SAP experience required! Full training given!) - German Speaking - Barcelona or Mallorca (Majorca), Spain. You collaborate with other departments, document new processes and help to transfer the acquired know-how to other team members

Conocimientos de sistemas operativos Windows y macOS redes TCP/IP Microsoft 365 herramientas de ticketing (ServiceNow, Jira, Zendesk.

As a Service Desk Analyst you'll be supporting the delivery of exceptional IT support services within the corporate covering Incident Management, User support and System Maintenance. This will help us excel at ensuring seamless operations and enhancing user satisfaction to stay ahead of the game. Wh

Help Desk Support(English - speaking) - On-site HI03.

Accountable for providing centralized Help Desk support to Generali Group customers, managing internal teams and external suppliers, and ensuring service quality and continuous improvement.

A global consulting firm located in Barcelona is seeking a Helpdesk Support Analyst. Proficiency in English and Spanish and experience with both desktop and mobile operating systems are essential.

Este puesto es 100% remoto y requiere al menos 2 años de experiencia en atención funcional, así como un alto dominio del catalán tanto hablado como escrito. Se valorarán habilidades en entornos Help Desk y herramientas de ticketing. Desplácese hacia abajo para obtener una visión general compl

Una empresa de soluciones TIC está buscando un/a Técnico/a Help Desk con un nivel de inglés B2 mínimo y al menos un año de experiencia en funciones relacionadas. Sus responsabilidades incluyen la atención a usuarios, documentación de intervenciones y la configuración y mantenimiento de redes

We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.

User Help Desk is accountable and responsible for the provisioning of a centralized Help Desk service, providing support to Generali Group customers, both on‑site and remotely, through an effective response and resolution of IT workplace‑related requests raised by end users.