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Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and Spanish at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Descripción del Puesto Posición: Sales Assistant - Contrato de duración determinada Departamento: Administración de Ventas Reporta a: Director General Familia del puesto: Administración de Ventas Unidad de negocio: Milán Nivel del puesto: Contribuidor Individual ACERCA DE EVERNEX Evernex está especializada en el mantenimiento de infraestructuras IT a nivel mundial, ofreciendo una gama completa de servicios que incluyen mantenimiento, Spare as a Service – SPaaS™, así como servicios adicionales como valorización de activos IT, eliminación segura de datos, desmontaje y traslado de centros de datos, reparación de librerías, alquiler de hardware IT y soluciones financieras. Evernex proporciona servicios 24 horas al día, 7 días a la semana, en todas las ubicaciones de sus clientes en todo el mundo, garantizando la continuidad del negocio y la calidad operativa, manteniendo al mismo tiempo su compromiso con la protección del medio ambiente y el desarrollo sostenible. Evernex presta tres cuartas partes de sus servicios a nivel internacional y cubre más de 160 países. Más información disponible en RESUMEN DEL PUESTO (¿Cuáles son los resultados u objetivos finales de este puesto? ¿Por qué existe?) Nuestra empresa en crecimiento en el sur de Europa ofrece una nueva oportunidad para una persona que disfrute de un entorno dinámico y estimulante. Como Sales Assistant, trabajarás directamente con el Director General y serás una parte fundamental del equipo de ventas. Por sustitución temporal, tendrás la oportunidad de colaborar con múltiples regiones para gestionar y entregar contratos de venta. RESPONSABILIDADES • Garantizar que todas las oportunidades, nuevas y existentes, sean seguidas y completadas a tiempo., • Trabajar en estrecha colaboración con el help desk, el equipo de preventa y delivery. Tu función es asegurar el proceso administrativo de la actividad comercial (piezas IT, contratos de mantenimiento y eliminación IT)., • Seguir el proceso de administración de contratos y actividades de ventas., • Recopilar información del equipo de ventas e involucrar al equipo de preventa., • Enviar ofertas comerciales a los clientes mediante Salesforce o al equipo de ventas., • Proporcionar toda la documentación necesaria al equipo de ventas (PO, SFP, soporte en llamadas)., • Elaborar reportes mensuales para la Dirección recopilando información de cada departamento interno., • Gestionar y proporcionar reportes mensuales de ventas (Salesforce)., • Asistir al equipo de ventas en la gestión del pipeline., • Gestionar todas las renovaciones contractuales., • Realizar seguimiento con los clientes. CUALIFICACIONES • Licenciatura en IT, Administración de Empresas o equivalente. EXPERIENCIA, CONOCIMIENTOS Y HABILIDADES • 2 años de experiencia en coordinación y/o administración de ventas., • Fluidez en italiano; el español y/o inglés son una ventaja., • Dominio de herramientas de productividad empresarial y presentaciones web., • Conocimientos avanzados de MS Office (por ejemplo: Excel, función VLOOKUP)., • Experiencia con Salesforce u otro CRM similar es altamente valorada. COMPETENCIAS • Alta capacidad de autogestión, confianza y coordinación., • Capacidad de multitarea, priorización, resiliencia y gestión eficaz del tiempo., • Excelentes habilidades de comunicación verbal y escrita., • Capacidad de aprendizaje rápido y aplicación de conocimientos, así como trabajo en equipo., • Capacidad para construir relaciones con clientes y proveedores.

Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and Italian at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Greece: €1350.00 gross per month + quarterly bonus 1350.00 gross Salary Bulgaria: €2198.56 gross per month + quarterly bonus 1537.20 gross Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and German at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary: €2168.90 gross per month + quarterly bonus 1537.20 gross Relocation: relocation to Sofia in Bulgaria. Remote work outside of Bulgaria is not permitted Relocation package: We provide full support with relocation to Sofia, Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and Dutch at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Descripción del Cargo: Responsable de brindar soporte técnico de primer nivel a usuarios, resolviendo incidencias básicas de hardware, software, accesos y herramientas corporativas, y escalando a Tier 2 cuando sea necesario. Funciones principales: • Atender incidencias y solicitudes de usuarios por teléfono, correo, chat o ticketing., • Resolver problemas básicos de equipos, contraseñas, correo, VPN, impresoras, routers, WIFI y aplicaciones., • Registrar y dar seguimiento a tickets., • Escalar incidencias complejas al equipo correspondiente., • Apoyar en configuraciones básicas y altas/bajas de usuarios. Requisitos:, • Experiencia previa en soporte técnico o help desk., • Conocimientos básicos de Windows, Microsoft 365, Active Directory y redes., • Buen trato con usuarios y capacidad de resolución., • Español e Inglés B2Localización:, • España

KRKA FARMACÉUTICA, S.L., a member of multinational pharmaceutical company Krka, present in over 70 countries and leader in the production and distribution of medicines, is looking for IT Associate. Major tasks and duties: • Cooperating with the central IT team of the Krka Group in development, implementation and maintenance of IT systems and infrastructure (CRM, ERP, Document Management Center), • Participating and leading local development of IT systems and other technical projects, • Train end-users on HW functionalities, SW applications and IT security, • Act as local help desk, providing technical support for IT systems to users and report incidents/requests to central service desk, • Cooperating in procurement of IT equipment (hardware, network, mobile, system applications), • Setting up and updating local IT procedures according to the Krka Group policies and standards, • Technical support in the preparation of operational reports We expect application from candidates who have: • High energy and drive to make a difference, • Some years of work experience in similar positions, • Proficient in MS Office applications and good understanding of CRM / ERP (Dynamics 365 Business Central) systems, • Very good English and good communication skills If you would like to join our team please attach your English CV when applying for the position.

¿Eres una persona a la que le gusta afrontar nuevos retos profesionales y buscas continuar desarrollando tu carrera profesional en el ámbito de soporte en la Administración Pública? Estamos seleccionando un Técnico helpdesk para para cubrir el servicio 24x7 con turnos rotativos de 07:00 a 15:00, 09:00 a 18:00, 15:00 a 23:00 y 23:00 a 07:00 (dos turnos de mañana, uno de tarde y uno de noche) en Plaza Castilla 📚 FUNCIONES PRINCIPALES: • Recepción, registro y diagnóstico, de las peticiones e incidencias comunicadas por los clientes., • Resolución en primer nivel de incidencias y peticiones de usuario de clientes., • Soporte y asistencia en línea a clientes., • Realizar seguimiento de la evolución de las incidencias y peticiones., • Detección de incidencias de Servicios Críticos o que afecten a un gran número de clientes., • Detección y escalado de aspectos de mejora en la atención al cliente, la resolución de incidencias y la coordinación o participación en tareas de peticiones. 🙌 ¿Qué puedes aportarnos? • Formación y certificación oficiales acreditadas (o asimilables) en Administración / Configuración / Implantación / Soporte de Microsoft Windows., • Conocimientos de ITIL Foundations V3., • Conocimientos de herramientas de gestión (ticketing) como Agente / Operador de Help Desk., • Posesión de Certificado de discapacidad igual o superior al 33% ✔¿Qué podemos ofrecerte? • Contrato indefinido 🤟, • Turnos 24*7 rotativos en Cristalia (Cerca de Hortaleza), • Desarrollo de carrera en un ambiente colaborativo 👫 y con bonificaciones a tu formación ✏📗, para que siempre estés actualizado y a la última en cuanto a tecnología y tendencias en transformación digital en un imortante proyecto de la administración pública, • Inclusión en el programa de beneficios y descuentos, para disfrutar de tus eventos, vacaciones 🏕✈, compras diarias y caprichos 🍏, beneficiándote de todos los descuentos que aporta el Quental Club Benefits!

En ALTEN tenemos claro que el éxito de nuestros proyectos se debe a las personas que forman nuestro equipo. Por eso, si tienes experiencia como Técnico/a de Soporte, te animamos a empezar una nueva etapa laboral y formes parte de nuestro equipo. ¿Quieres construir hoy el mundo de mañana? ¡Sigue leyendo! ¿Qué buscamos?🔎 • Experiencia mínima de 2 años gestionando incidencias y peticiones en entornos corporativos, relacionadas con el mantenimiento de parques microinformáticos basados en sistemas operativos Microsoft Windows., • Experiencia mínima de 2 años gestionando equipamiento de impresión y recursos corporativos en red., • Experiencia mínima de 2 años gestionando incidencias y peticiones de usuarios, en materia microinformática, a través de herramientas de ticketing. ¿Qué herramientas utilizas?🔧 • Sistemas Windows y Linux, • DA, • SCCM, • MDM, • Sharepoint, • Jira, • Confluence, • Herramientas de ticketing ¿Qué podemos ofrecerte?🌟 • Incorporación a una empresa multinacional competitiva en continuo crecimiento., • Integración en un equipo de profesionales altamente cualificado, con un buen clima laboral, innovador y dinámico., • Formación especializada y desarrollo profesional continuo., • Beneficios Sociales (Ticket Restaurante, Gympass...) y Plan de Compensación Flexible., • Retribución competitiva. ¿Quiénes somos?🌍 Somos un equipo. Formamos parte de ALTEN, una multinacional europea especializada en proporcionar servicios de consultoría, tecnología de la información y servicios de ingeniería a las principales compañías del mercado español. Si te gustan las cifras, te diremos que en España tenemos una facturación de 337 millones de euros, 10 sedes y un equipo formado por más de 6000 personas. Además, en ALTEN nos enorgullecemos de ofrecer igualdad de oportunidades con independencia de género, edad, diversidad de capacidades o país de origen. Nuestro compromiso está con el talento y con las personas que lo tienen.

Are you a Service Desk Agent L1 in Madrid seeking a new interesting challenge? 🔍 If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for! 👀 ✍️ WHAT WILL YOU DO? We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks: • Provide first level call and email support for end users, including software and hardware related issues, • Process incidents and fulfill service requests for end users, • Troubleshoot issues related to Citrix, Outlook, Office 365 and other infrastructure-related topics, • Assign unsolved calls/tickets to the appropriate IT teams/support groups, • Instruct users on internal processes, • Translate end user communications to English when reassigning tickets to L3 teams, • Provide support on hardware, software, network, server and device related questions, queries and issues, • Communicate with end users via telephone, email and portal tickets 💻 WHAT TECHNOLOGIES, METHODOLOGIES OR TOOLS WILL YOU USE? • Citrix, • Microsoft Outlook, • Office 365, • Microsoft Operating Systems (Control Panel, Command Prompt, Network and Sharing Center, Internet Explorer), • Microsoft Word, Excel, PowerPoint, • Networking (advanced technical understanding referenced as an advantage), • Service Now 🧐 WHAT ARE WE LOOKING FOR? Years' experience: 1/3+ years experience working in a Technical Service Desk English: intermediate Spanish: fluent ITIL certification (advantage) 📅 WHERE AND WHEN? Workplace: On site - Madrid Work Schedule: Monday to Friday 6:00 - 20:00 (Winter); Saturday 9:00 - 13:00 (Winter); Monday to Friday 8:00 - 18:00 (Summer); Saturday 7:00 - 15:00 (Summer) 🤝 WHAT CAN WE OFFER YOU? Permanent contract 📋 - We offer indefinite contracts from the first day. Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance). Work from home 🏚️ - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace 👨 Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews. Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally. Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award. Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce. Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands. And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun! 💡 WHO ARE WE? Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀 With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute 🥇 TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏 TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes 🏆 Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯 Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯 WELCOME, WE ARE WAITING FOR YOU! 🚀

Responsibilities: Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary: €2168.90 gross per month + quarterly bonus 1537.20 gross Relocation: relocation to Sofia in Bulgaria. Remote work outside of Bulgaria is not permitted Relocation package: We provide full support with relocation to Sofia, Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: Knowledge of English and Dutch at min. C1 level (speaking and writing) Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset Strong time-management skills and the ability to work independently Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary: €2168.90 gross per month + quarterly bonus 1537.20 gross Relocation: relocation to Sofia in Bulgaria. Remote work outside of Bulgaria is not permitted Relocation package: We provide full support with relocation to Sofia, Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: Knowledge of English and Dutch at min. C1 level (speaking and writing) Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset Strong time-management skills and the ability to work independently Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: Knowledge of English and Spanish at min. C1 level (speaking and writing) Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset Strong time-management skills and the ability to work independently Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: Knowledge of English and Spanish at min. C1 level (speaking and writing) Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset Strong time-management skills and the ability to work independently Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Knowledge of English and German at min. C1 level (speaking and writing) 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary: €2168.90 gross per month + quarterly bonus 1537.20 gross Relocation: relocation to Sofia in Bulgaria. Remote work outside of Bulgaria is not permitted Relocation package: We provide full support with relocation to Sofia, Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: Knowledge of English and Dutch at min. C1 level (speaking and writing) Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset Strong time-management skills and the ability to work independently Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: Knowledge of English and Spanish at min. C1 level (speaking and writing) Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset Strong time-management skills and the ability to work independently Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: Knowledge of English and Spanish at min. C1 level (speaking and writing) Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset Strong time-management skills and the ability to work independently Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Knowledge of English and German at min. C1 level (speaking and writing) 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Knowledge of English and German at min. C1 level (speaking and writing) 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Senior FullStack Developer (Python/React) Location: Remote from Spain (Spanish employment contract) Our client is a fast-growing startup from Israel that is on a mission to change the deskless work experience. They created a management platform that allows to easily manage all operations, from scheduling to payroll. With over 3.8B deskless workers across the globe, the challenges and potential are endless. Product includes various features: scheduling and time tracking, task management, communication management, chat, knowledge base, help desk, HR & people management, recognition & rewards, documentation, training etc. We are looking for an experienced Senior Product Fullstack Developer, to further develop the management platform. You will build a product that customers love and use on a daily basis, a product that is fun to use, fast, reliable and scalable. You will tackle a wide array of problems from developing a UI that is responsive to the user and fun to choosing the right backend technologies to solve specific product use cases at scale. Requirements: • 5+ years of experience developing scalable applications using both frontend and backend technologies. - 5+ years of experience with Python. - 3+ years of experience with React, including State Management libraries like MobX, redux. - Extensive hands-on experience with MongoDB and MySQL at an expert level. - Deep expertise in message queues, especially RabbitMQ, for building scalable, message-driven systems. - Experience both with AWS and Azure - Ability to understand the pros and cons of different architecture decisions and choose the best option. - Experience scaling services to millions of users. - Understands the complexity of web technology, constraints, UI/UX. - Startup mindset and a proactive, ownership-driven approach, experience in product companies will be a great advantage. - At least B2 level of English. Responsibilities: • Lead the design, development, and maintenance of complex Python applications. - Collaborate with product management and other stakeholders to define technical requirements and deliverables. - Write clean, efficient, and self-documented code. - Implement automation tests. - Participate in code reviews to ensure code quality and maintainability. - Monitor application performance and provide optimization recommendations. - Stay up to date with the latest technologies and industry trends. - Drive the continuous technological improvement process.

¿Eres una persona a la que le gusta afrontar nuevos retos profesionales y buscas continuar desarrollando tu carrera profesional en el ámbito de soporte en la Administración Pública? Estamos seleccionando un Técnico helpdesk para para cubrir el servicio 24x7 con turnos rotativos de 07:00 a 15:00, 09:00 a 18:00, 15:00 a 23:00 y 23:00 a 07:00 (dos turnos de mañana, uno de tarde y uno de noche) en Plaza Castilla FUNCIONES PRINCIPALES: Recepción, registro y diagnóstico, de las peticiones e incidencias comunicadas por los clientes. Resolución en primer nivel de incidencias y peticiones de usuario de clientes. Soporte y asistencia en línea a clientes. Realizar seguimiento de la evolución de las incidencias y peticiones. Detección de incidencias de Servicios Críticos o que afecten a un gran número de clientes. Detección y escalado de aspectos de mejora en la atención al cliente, la resolución de incidencias y la coordinación o participación en tareas de peticiones. ¿Qué puedes aportarnos? Formación y certificación oficiales acreditadas (o asimilables) en Administración / Configuración / Implantación / Soporte de Microsoft Windows. Conocimientos de ITIL Foundations V3. Conocimientos de herramientas de gestión (ticketing) como Agente / Operador de Help Desk. Posesión de Certificado de discapacidad igual o superior al 33% ✔ ¿Qué podemos ofrecerte? Contrato indefinido Turnos 24*7 rotativos en Cristalia (Cerca de Hortaleza) Desarrollo de carrera en un ambiente colaborativo y con bonificaciones a tu formación ✏, para que siempre estés actualizado y a la última en cuanto a tecnología y tendencias en transformación digital en un imortante proyecto de la administración pública Inclusión en el programa de beneficios y descuentos, para disfrutar de tus eventos, vacaciones ✈, compras diarias y caprichos , beneficiándote de todos los descuentos que aporta el Quental Club Benefits!

El/La Responsable de CAU será el punto focal principal de la organización para garantizar la excelencia, continuidad y calidad del servicio de Centro de Atención al Usuario, asegurando que los usuarios internos reciban un soporte técnico eficaz. Este rol es crucial para la gestión, supervisión y coordinación del servicio prestado por un proveedor externo, así como para la correcta administración de los activos de hardware y software. ✅ Principales Responsabilidades 1. Gestión del Proveedor Externo (Tercero) y Calidad del Servicio Supervisión y Control: Gestionar y supervisar activamente la ejecución diaria del servicio de CAU prestado por el tercero. Cumplimiento de KPIs y SLAs: Monitorear y analizar el rendimiento del proveedor para asegurar el cumplimiento de los Acuerdos de Nivel de Servicio (SLAs) y los Indicadores Clave de Rendimiento (KPIs) contractuales (ej. tiempo de respuesta, tiempo de resolución, índice de satisfacción, etc.). Reuniones de Seguimiento: Liderar reuniones periódicas (semanales/mensuales) con el proveedor para revisar el rendimiento, escaladas, tendencias y planes de mejora. Gestión de Escalas y Crisis: Actuar como el punto de escalada de segundo nivel dentro de la organización para incidencias críticas o aquellas que no se resuelven satisfactoriamente por el tercero. 2. Soporte al Usuario Interno y Gestión Operativa Atención y Satisfacción del Usuario: Ser el garante de la experiencia del usuario interno . Gestionar las quejas, comentarios y necesidades del usuario para impulsar mejoras continuas en el servicio de soporte. Coordinación de Flujos: Asegurar la correcta gestión, clasificación y derivación de las solicitudes (peticiones, incidencias, problemas y tareas) que entran por el CAU. Documentación y Procesos: Velar por que los procedimientos y la documentación interna (base de conocimiento) estén actualizados y sean coherentes con la operación del tercero. 3. Gestión de Inventario y Activos (Asset Management) Inventario: Gestionar y mantener actualizado el inventario completo de activos de TI (equipos, software, licencias, periféricos, etc.). Ciclo de Vida del Activo: Coordinar y supervisar los procesos de recepción, asignación, mantenimiento, sustitución y baja de los equipos informáticos. Provisioning: Coordinar con el tercero y los usuarios la entrega y configuración inicial de nuevos equipos (onboarding). 4. Reporting y Comunicación Estratégica Reporte al CTO y Dirección de IT: Elaborar y presentar informes detallados al CTO y a la Dirección de IT sobre: -Estado del Servicio: Visión general del rendimiento del CAU. -Cumplimiento de SLAs y KPIs: Análisis de desviaciones y causas raíz. Reporte Semanal/Mensual: Estado de las solicitudes, volumen, tendencias de incidencias más recurrentes y resumen de tareas completadas. Transparencia y Comunicación: Comunicar de forma proactiva a los usuarios internos y stakeholders sobre interrupciones del servicio, planes de mantenimiento y nuevas políticas. Requisitos y Perfil Deseado Formación: Titulación universitaria o Formación Profesional Superior en Informática, Telecomunicaciones o campo relacionado. Experiencia: Mínimo (3-4) años de experiencia en gestión de servicios de soporte técnico, Help Desk o CAU, preferiblemente en entornos donde se gestiona un proveedor externo . Conocimientos Técnicos: -Sólido conocimiento de metodologías de gestión de servicios, preferiblemente ITIL Foundation (certificación deseable). -Experiencia en el uso y administración de herramientas ITSM/ticketing (ej. ServiceNow, Jira Service Management, Zendesk). -Conocimiento de sistemas operativos (Windows, macOS), redes básicas y gestión de activos (CMDB). -INTUNE, M365, Autopilot, ScreenConnect, Administración de Microsoft Windows, Linux, Azure. Competencias Clave: Excelente capacidad de gestión de proveedores y negociación . Fuerte orientación al servicio y a la satisfacción del cliente interno . Habilidades de comunicación y presentación de informes ejecutivos (reporting avanzado). Proactividad, autonomía y capacidad de resolución de problemas complejos .

Experiencia previa en soporte técnico o help desk.

The mission of this role is to be responsible to provide payments solutions for the business by selecting the most suitable method. The Settlement Operations Specialist supports the daily settlement operations, focusing on the accurate and timely management of tickets related to payment methods and service schedules. The role involves direct interaction with external providers, internal departments, Ria agents or stores. Managing tickets and phone calls, ensuring efficient and consistent resolution of inquiries. It requires a detail-oriented, organized, and problem resolution-focused individual with strong communication skills. JOB FUNCTIONS: • Manage requests and incidents through Zendesk, Webex, and Outlook, ensuring proper classification and follow-up., • Review and update information such as pick-up service schedules, providers, and payment method, updating information in the system to reflect current operations., • Escalate complex issues or discrepancies to the Supervisor or relevant teams, ensuring proper tracking and closure, • Assist in the onboarding process of new clerks or team members when required., • Contribute to continuous improvement by identifying repetitive issues and proposing process optimization or automation opportunities., • Call agents to make sure they understand their payment method (Especially new agents)., • Roll-out of settlement methods, such as card payment, CIT, Smart Safes, ACH etc., • Contingency planning and execution, if one settlement method is blocked. SKILLS: • Excellent oral and written communications skills in English and German, any other language will be highly valued., • Good knowledge of Microsoft Office tools and CRM systems. At least an intermediate to advanced level of Excel is required, • Self-motivated, team player, proactive, problem-solving abilities and excellent communication skills., • Ability to be flexible and adaptable when working in a fast-paced often pressurized environment. JOB EXPERIENCE:

Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary: €2168.90 gross per month + quarterly bonus 1537.20 gross Relocation: relocation to Sofia in Bulgaria. Remote work outside of Bulgaria is not permitted Relocation package: We provide full support with relocation to Sofia, Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and Dutch at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and Spanish at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and Italian at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

KRKA FARMACÉUTICA, S.L., a member of multinational pharmaceutical company Krka, present in over 70 countries and leader in the production and distribution of medicines, is looking for IT Associate. Major tasks and duties: • Cooperating with the central IT team of the Krka Group in development, implementation and maintenance of IT systems and infrastructure (CRM, ERP, Document Management Center), • Participating and leading local development of IT systems and other technical projects, • Train end-users on HW functionalities, SW applications and IT security, • Act as local help desk, providing technical support for IT systems to users and report incidents/requests to central service desk, • Cooperating in procurement of IT equipment (hardware, network, mobile, system applications), • Setting up and updating local IT procedures according to the Krka Group policies and standards, • Technical support in the preparation of operational reports We expect application from candidates who have: • High energy and drive to make a difference, • Some years of work experience in similar positions, • Proficient in MS Office applications and good understanding of CRM / ERP (Dynamics 365 Business Central) systems, • Very good English and good communication skills If you would like to join our team please attach your English CV when applying for the position.

Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary: €2168.90 gross per month + quarterly bonus 1537.20 gross Relocation: relocation to Sofia in Bulgaria. Remote work outside of Bulgaria is not permitted Relocation package: We provide full support with relocation to Sofia, Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and Dutch at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

¿Eres una persona a la que le gusta afrontar nuevos retos profesionales y buscas continuar desarrollando tu carrera profesional en el ámbito de soporte en la Administración Pública? Estamos seleccionando un Técnico helpdesk para para cubrir el servicio 24x7 con turnos rotativos de 07:00 a 15:00, 09:00 a 18:00, 15:00 a 23:00 y 23:00 a 07:00 (dos turnos de mañana, uno de tarde y uno de noche) en Plaza Castilla 📚 FUNCIONES PRINCIPALES: • Recepción, registro y diagnóstico, de las peticiones e incidencias comunicadas por los clientes., • Resolución en primer nivel de incidencias y peticiones de usuario de clientes., • Soporte y asistencia en línea a clientes., • Realizar seguimiento de la evolución de las incidencias y peticiones., • Detección de incidencias de Servicios Críticos o que afecten a un gran número de clientes., • Detección y escalado de aspectos de mejora en la atención al cliente, la resolución de incidencias y la coordinación o participación en tareas de peticiones. 🙌 ¿Qué puedes aportarnos? • Formación y certificación oficiales acreditadas (o asimilables) en Administración / Configuración / Implantación / Soporte de Microsoft Windows., • Conocimientos de ITIL Foundations V3., • Conocimientos de herramientas de gestión (ticketing) como Agente / Operador de Help Desk., • Posesión de Certificado de discapacidad igual o superior al 33% ✔¿Qué podemos ofrecerte? • Contrato indefinido 🤟, • Turnos 24*7 rotativos en Cristalia (Cerca de Hortaleza), • Desarrollo de carrera en un ambiente colaborativo 👫 y con bonificaciones a tu formación ✏📗, para que siempre estés actualizado y a la última en cuanto a tecnología y tendencias en transformación digital en un imortante proyecto de la administración pública, • Inclusión en el programa de beneficios y descuentos, para disfrutar de tus eventos, vacaciones 🏕✈, compras diarias y caprichos 🍏, beneficiándote de todos los descuentos que aporta el Quental Club Benefits!

Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Greece: €1350.00 gross per month + quarterly bonus 1350.00 gross Salary Bulgaria: €2198.56 gross per month + quarterly bonus 1537.20 gross Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and German at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Experiencia previa en soporte técnico o help desk.

Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and Italian at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and Spanish at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Greece: €1350.00 gross per month + quarterly bonus 1350.00 gross Salary Bulgaria: €2198.56 gross per month + quarterly bonus 1537.20 gross Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and German at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction, • Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Greece: €1350.00 gross per month + quarterly bonus 1350.00 gross Salary Bulgaria: €2198.56 gross per month + quarterly bonus 1537.20 gross Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: • Knowledge of English and German at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: Salary Bulgaria: Euro gross a month + performance bonus euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: Knowledge of English and Italian at min. C1 level (speaking and writing) Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset Strong time-management skills and the ability to work independently Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: Salary Greece: € gross per month + quarterly bonus gross Salary Bulgaria: € gross per month + quarterly bonus gross Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: Knowledge of English and German at min. C1 level (speaking and writing) Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset Strong time-management skills and the ability to work independently Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Helpdesk Engineer IT Centre – EMEA West Summary Based from Getafe, Madrid with some home working Supporting IT EMEA West helpdesk in first line enquiries for day-to-day Business Central operations for the EMEA-West entities and ensures that the system runs optimally by communicating and resolving technical issues directly and/or with the Sales & Service Team in Aerzen, Germany. Serves as an advanced resource for Information Technology applications and procedures, in particular ERP – Business Central and other applications such as Document Management Systems (DMS), Customer Relationship Management (CRM), etc. that the Parent Company may deploy as a part of its Global Information Technology Strategy. Ensuring all SLA (Service Level Agreement) obligations are met in delivery of above services. Ensuring any incidents or service requests that cannot be fulfilled in a timely manner are escalated to appropriate team/s (see latest guidelines) Working alongside HQ staff and departments closely to ensure all business is conducted to agreed company standards and procedures. Essential duties and responsibilities. -To support the IT team in maintaining and deploying various IT Systems and use of Internal Support Desk first line activity. -To act as senior helpdesk support for the Microsoft Business Central ERP platform in resolution of queries and fixes. Deliver training to internal staff on use of integrated applications where required for helpdesk management and in line with digitalization programmes. -To support the development of tools related to the development systems against process through systems and business analysis work. -To maintain accurate and timely data entry on various information systems. -To cleanse and transfer data between different data applications while maintaining data integrity and security as outlined in the data protection policy. -To support the updating of, and producing regular data analysis and reports. -To monitor the ICT help desk and allocate requests related to data systems in a timely manner. Take ownership of maintaining accurate data systems and liaise with the respective teams on fault resolution. All work to be completed by agreed Aerzen IT standards and good data management practice. Further and continuous training and development will take place in Germany amongst other places as required and agreed. Supervisory responsibilities. None required. Qualifications To perform this job successfully, the individual must be able to perform all of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Education Ideally a Certification in MS Dynamics Business Central. (A proven track record in a related industry may be a suitable alternative to a formal qualification). Experience The employee should be suitably experienced in training delivery with working experience of process and systems data management. A high level working knowledge of ERP (Navision Business Central) is required. Experience on general helpdesk is beneficial. Language skills Good command of the English language, both written and spoken. All work will be completed solely in English. Understanding of German/ Other European language is useful but not essential. Mathematical skills Good understanding of data and database programmes. Reasoning ability The ability to apply analytical skills and data flows sets for training delivery and systems implementation. Health and Safety Skills An understanding of safe working practises for office environments with good understanding of Security and IT safety protocols. General Ideally, the candidate should have the ability to deal with all types and levels of customers across the organisation and accommodate regional requirements. Work Environment Required to maintain a work environment that is conducive to the continued profitable sales of Aerzen products in the marketplace. Required outcomes To achieve the desired result regards service availability and access for IT systems in order to develop and maintain Aerzen's reputation in the marketplace. Location Based primarily as a hybrid remote/Getafe Office with travel to offices across the EU West region, Germany, and other Aerzen locations as required.

Senior Full Stack Developer (Python/React) Location: Remote from Spain (Spanish employment contract) Our client is a fast-growing startup from Israel that is on a mission to change the deskless work experience. They created a management platform that allows to easily manage all operations, from scheduling to payroll. With over 3.8 B deskless workers across the globe, the challenges and potential are endless. Product includes various features: scheduling and time tracking, task management, communication management, chat, knowledge base, help desk, HR & people management, recognition & rewards, documentation, training etc. We are looking for an experienced Senior Product Fullstack Developer, to further develop the management platform. You will build a product that customers love and use on a daily basis, a product that is fun to use, fast, reliable and scalable. You will tackle a wide array of problems from developing a UI that is responsive to the user and fun to choosing the right backend technologies to solve specific product use cases at scale. Requirements: 5+ years of experience developing scalable applications using both frontend and backend technologies. 5+ years of experience with Python. 3+ years of experience with React, including State Management libraries like Mob X, redux. Extensive hands-on experience with Mongo DB and My SQL at an expert level. Deep expertise in message queues, especially Rabbit MQ, for building scalable, message-driven systems. Experience both with AWS and Azure Ability to understand the pros and cons of different architecture decisions and choose the best option. Experience scaling services to millions of users. Understands the complexity of web technology, constraints, UI/UX. Startup mindset and a proactive, ownership-driven approach, experience in product companies will be a great advantage. At least B2 level of English. Responsibilities: Lead the design, development, and maintenance of complex Python applications. Collaborate with product management and other stakeholders to define technical requirements and deliverables. Write clean, efficient, and self-documented code. Implement automation tests. Participate in code reviews to ensure code quality and maintainability. Monitor application performance and provide optimization recommendations. Stay up to date with the latest technologies and industry trends. Drive the continuous technological improvement process.

Multilingual Service Support Engineer – Madrid, Spain Our client is looking for a Service Support Engineer to join their team in Madrid. This role is focused on providing remote technical support for complex systems, assisting both customers and internal teams, and ensuring a high level of service across the EMEAI region. The ideal candidate will combine strong problem-solving skills with a service-oriented mindset. You’ll be working in an international environment, supporting installations, troubleshooting hardware and software issues, and helping to improve overall customer experience. Key responsibilities include: • Delivering remote support via phone, email, and chat to customers, distributors, and colleagues, • Troubleshooting issues related to Central Control systems, software, and network connectivity, • Managing service-related tasks such as database migrations, remote diagnostics, and system optimisation, • Preparing and delivering technical training sessions, both online and in-person, • Contributing to service process improvements and efficiency initiatives, • Supporting timely service plan renewals and other value-added service offerings Required profile: • Degree in Engineering, Agronomy, IT or a related field, • At least 3 years of experience in technical support or help desk environments, • Strong technical understanding of wireless/mobile networks and remote support tools, • Clear, confident communicator with a structured and analytical approach, • Able to work independently and in collaboration with international teams, • Willing to travel up to 10% Languages: • Spanish and English at C2 level (spoken and written), • In addition, either:, • German at B2–C1 level, • or Italian at C1–C2 level Location: Madrid, Spain If you're a service-minded technical professional looking to work in a global support role with room to grow, we would be pleased to hear from you. Apply directly on LinkedIn or send your application to:

¿Te apasionan las nuevas tecnologías? ¿Disfrutas ayudando a otras personas? ¿Te consideras una persona con capacidad de resolución de problemas ? Sigue leyendo… Buscamos una persona para incorporarse al equipo de IT como Técnico/a Help Desk QUÉ HARÁS Atención y soporte a usuarios Atender solicitudes e incidencias de usuarios finales por los canales establecidos (ticketing, email, teléfono, presencial). Escuchar, entender y registrar correctamente el problema reportado. Ofrecer asistencia básica y guiar al usuario en la resolución de problemas habituales. Resolución de incidencias de primer nivel Diagnosticar y resolver incidencias comunes de hardware, software y servicios IT. Solucionar problemas habituales de sistemas operativos, aplicaciones corporativas, acceso a red, impresoras, correo y herramientas de colaboración. Aplicar procedimientos y guías de soporte definidos (runbooks, KBs). Gestión de tickets Registrar, clasificar, priorizar y documentar incidencias y peticiones en la herramienta de ticketing. Hacer seguimiento de los tickets hasta su resolución o escalado. Escalar a segundo nivel (L2) aquellas incidencias que no puedan resolverse en L1, aportando un diagnóstico claro y toda la información relevante. Configuración y preparación de equipos Preparar, configurar y entregar equipos informáticos (PCs, portátiles, móviles) a usuarios. Instalación y configuración de sistemas operativos, software corporativo y perfiles de usuario. Alta, baja y modificaciones básicas de usuarios y dispositivos según procedimientos establecidos. Soporte en altas, cambios y bajas Asistir en procesos de incorporación y salida de empleados (onboarding / offboarding). Configurar accesos básicos, cuentas y permisos según las solicitudes autorizadas. Mantenimiento básico del entorno IT Realizar comprobaciones básicas del estado de equipos y servicios. Aplicar tareas sencillas de mantenimiento preventivo siguiendo instrucciones (actualizaciones, revisiones básicas). Comunicación y documentación Mantener informados a los usuarios sobre el estado de sus incidencias. Documentar soluciones recurrentes y buenas prácticas para mejorar el servicio. Colaborar con otros miembros del equipo IT para mejorar procesos y calidad del soporte. SOBRE TI Formación: Recién titulado en Grado Superior en Administración de Sistemas Informáticos en Red o similar. Valorables conocimientos en inglés. SOBRE NOSOTROS Desde su creación en 2001, Salto ofrece vanguardistas soluciones electrónicas de control de accesos sin cables ni llaves. Apostamos por la mejora continua y comprometidos con la innovación y el desarrollo de soluciones de control de accesos más flexibles y tecnológicamente avanzadas que se adapten a cualquier tipo de puerta y necesidad. Nos hemos consolidado como líder del mercado mundial en soluciones electrónicas de control de accesos desde Gipuzkoa para el mundo. SOBRE EL GRUPO Salto Wecosystem es más que un grupo de empresas y personas. Integra tres marcas principales: Salto, Gantner y Vintia . Nuestro objetivo es liderar la transformación digital del acceso y la gestión de identidades, ofreciendo soluciones innovadoras para el control de accesos y la administración de identidades. La visión de SALTO WECOSYSTEM se basa en generar un impacto real en la vida cotidiana: ya sea cuidando de las personas y del planeta a través de una mentalidad más sostenible, creando un mundo más interconectado para más personas o construyendo una plataforma de innovación que impulse el acceso para las generaciones futuras. Si quieres desarrollar tu talento en un equipo líder en innovación tecnológica, ¡te estamos esperando!

Be Part of our Hostel in Granada! We're thrilled to announce an exciting opportunity for a Front Desk Manager to join our dynamic hostel team in Granada. As a part of the dynamic Spanish hostel chain, we believe in offering more than just a place to sleep — we create gateways to authentic cultural experiences. Now, we're looking for a dedicated Front Desk Manager to help us continue offering outstanding service to our diverse community of guests. As Front Desk Manager you will lead the reception team and support the General Manager in the day-to-day operations. Deliver exceptional customer service and ensure swift resolution of guest issues. Oversee daily cash transactions and maintain accurate account balances. Recruit, train, and mentor front desk staff to ensure consistent high-quality service. Manage scheduling, shifts, and vacation planning while fostering a positive team culture. Manage online guest reviews (TripAdvisor, Booking, Google, etc.) to uphold brand reputation. Coordinate with housekeeping and maintenance to guarantee room readiness and cleanliness. Proficiency in computer software (Microsoft Office, email, etc.). To excel in this role, you should possess: Prior experience in customer service for hospitality. Proficiency in spoken and written English; By joining us, you become a valued member of a dynamic team that values creativity, teamwork, and delivering exceptional service.

Our company Archroma is a global leader in color and specialty chemicals with strong market insight, highly talented people and a long history of material excellence and expertise. Archroma is headquartered in Pratteln near Basel, Switzerland, and operates with approximately 5000 employees and 35 production sites, over 42 countries. Through our two divisions: Textile Effects (TE) and Packaging & Technologies (PT), we deliver specialized performance and color solutions to meet customer needs in their local markets. A company committed to innovation, world-class quality standards, high service levels, cost-efficiency and sustainability, Archroma develops technologies that improve the beauty and performance of everyday products. Products enhanced, colors enhanced, performance enhanced – “Life enhanced”. Our people Our people have a rich tradition of working side by side with our customers as long-term partners, developing tailored solutions that help customers deliver business success. Every day, with our passion, commitment to excellence and innovation, our people create specialized performance and color solutions designed to appeal to our senses and emotions for a greater life experience. At Archroma we foster diversity, equity and inclusion for everyone, whatever their gender, nationality, age, educational level, etc. Our different backgrounds and talents enrich our perspective and help us create a performance-driven and collaborative culture, based on its AACC pillars: 1) Achieve and exceed; 2) Adapt and innovate; 3) Center on customer; and 4) Collaborate and embrace diversity. We touch and color people’s lives every day, everywhere. Your role Allocated to our PT-organization we are looking for a highly motivated and proactive team member in the function of Customer Service Desk – Cluster Europe As part of the Business Management Europe the CSD acts as contact person to customers and provide them with efficient and consistent customer service. Key activity is the order management. The CSD provides information on all customer inquiries along with the order management process. This is a permanent and full-time position to be based in El Prat de Llobregat, Barcelona Key responsibilities: • Order processing – creation, availability checks, order confirmation • Order processing – escalate unconfirmed items, check alternative solutions, express orders • Order processing – frequent updates of delivery status to customers • Order processing – internal clarification availability with other fulfillment/ scheduling • Manage special order types – Sampling, FOC, Bulk shipments, TGDD flows, Consignment • Manage all SD documents – provide order confirmation, delivery notes, certificates, e.g. COA • Ensure data quality from order entry to invoice output – order completion, pricing accuracy, F2 creation • Active role supporting other areas key to a healthy Supply Chain and Business Strategy: Overdues, Forecast Accuracy, Master Data, New Business, Inventory Management and Logistics. • Ensure business rule adherence – order lead times, MOV, Service segmentation • Supports audit requirements and activities Profile: • Min 3 years of experience in the customer service . • Good SAP knowledge (understanding of SD processing and SAP related tools). • English and German are a must. Spanish is highly desirable. • Strong communication skills. • Customer oriented attitude. • Structural working. • Being flexible, open and proactive. • Team worker that effectively collaborates with internal & external parties. • Coming from a chemical industry is a plus. Others: - Position based in El Prat de Llobregat, Barcelona - Work permit is requested Your Application If your background and personal experience fits this profile, please send us your complete application via LinkedIn

¿Eres una persona a la que le gusta afrontar nuevos retos profesionales y buscas continuar desarrollando tu carrera profesional en el ámbito de soporte en la Administración Pública? Estamos seleccionando un Técnico helpdesk para para cubrir el servicio 24x7 con turnos rotativos de 07:00 a 15:00, 09:00 a 18:00, 15:00 a 23:00 y 23:00 a 07:00 (dos turnos de mañana, uno de tarde y uno de noche) en Plaza Castilla 📚 FUNCIONES PRINCIPALES: • Recepción, registro y diagnóstico, de las peticiones e incidencias comunicadas por los clientes., • Resolución en primer nivel de incidencias y peticiones de usuario de clientes., • Soporte y asistencia en línea a clientes., • Realizar seguimiento de la evolución de las incidencias y peticiones., • Detección de incidencias de Servicios Críticos o que afecten a un gran número de clientes., • Detección y escalado de aspectos de mejora en la atención al cliente, la resolución de incidencias y la coordinación o participación en tareas de peticiones. 🙌 ¿Qué puedes aportarnos? • Formación y certificación oficiales acreditadas (o asimilables) en Administración / Configuración / Implantación / Soporte de Microsoft Windows., • Conocimientos de ITIL Foundations V3., • Conocimientos de herramientas de gestión (ticketing) como Agente / Operador de Help Desk., • Posesión de Certificado de discapacidad igual o superior al 33% ✔¿Qué podemos ofrecerte? • Contrato indefinido 🤟, • Turnos 24*7 rotativos en Cristalia (Cerca de Hortaleza), • Desarrollo de carrera en un ambiente colaborativo 👫 y con bonificaciones a tu formación ✏📗, para que siempre estés actualizado y a la última en cuanto a tecnología y tendencias en transformación digital en un imortante proyecto de la administración pública, • Inclusión en el programa de beneficios y descuentos, para disfrutar de tus eventos, vacaciones 🏕✈, compras diarias y caprichos 🍏, beneficiándote de todos los descuentos que aporta el Quental Club Benefits!

¿Eres una persona a la que le gusta afrontar nuevos retos profesionales y buscas continuar desarrollando tu carrera profesional en el ámbito de soporte en la Administración Pública? Estamos seleccionando un Técnico helpdesk para para cubrir el servicio 24x7 con turnos rotativos de 07:00 a 15:00, 09:00 a 18:00, 15:00 a 23:00 y 23:00 a 07:00 (dos turnos de mañana, uno de tarde y uno de noche) en Plaza Castilla 📚 FUNCIONES PRINCIPALES: • Recepción, registro y diagnóstico, de las peticiones e incidencias comunicadas por los clientes., • Resolución en primer nivel de incidencias y peticiones de usuario de clientes., • Soporte y asistencia en línea a clientes., • Realizar seguimiento de la evolución de las incidencias y peticiones., • Detección de incidencias de Servicios Críticos o que afecten a un gran número de clientes., • Detección y escalado de aspectos de mejora en la atención al cliente, la resolución de incidencias y la coordinación o participación en tareas de peticiones. 🙌 ¿Qué puedes aportarnos? • Formación y certificación oficiales acreditadas (o asimilables) en Administración / Configuración / Implantación / Soporte de Microsoft Windows., • Conocimientos de ITIL Foundations V3., • Conocimientos de herramientas de gestión (ticketing) como Agente / Operador de Help Desk., • Posesión de Certificado de discapacidad igual o superior al 33% ✔¿Qué podemos ofrecerte? • Contrato indefinido 🤟, • Turnos 24*7 rotativos en Cristalia (Cerca de Hortaleza), • Desarrollo de carrera en un ambiente colaborativo 👫 y con bonificaciones a tu formación ✏📗, para que siempre estés actualizado y a la última en cuanto a tecnología y tendencias en transformación digital en un imortante proyecto de la administración pública, • Inclusión en el programa de beneficios y descuentos, para disfrutar de tus eventos, vacaciones 🏕✈, compras diarias y caprichos 🍏, beneficiándote de todos los descuentos que aporta el Quental Club Benefits!

Por eso, si tienes experiencia como.Quieres construir hoy el mundo de mañana?.Experiencia mínima de 2 años gestionando incidencias y peticiones en entornos corporativos, relacionadas con el mantenimiento de parques microinformáticos basados en sistemas operativos Microsoft Windows.Experiencia m�