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About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE Working with the PR Manager and the Head Office global communications function, the PR Executive manages all national PR, non-marketing communication for MSC Cruises Spain in order to increase MSC Cruises consumer, as well as trade-facing brand awareness. KEY ACCOUNTABILITIES *Works with the PR Manager to develop and deliver a yearly strategic consumer and trade media relations PR plan that encompasses both local and global initiatives; *Is a point of contact for all print, online, and broadcast media; *Manages, adapts, and localizes global consumer and trade media relations materials and other tools to local specificities for articles, interviews, press releases, web news, etc.; *Supports the delivery of local as well as support in-market global events such as on-board and other press trips as well as press conferences, and playing a key role maximizing the communications value in Spain for the upcoming christenings; *Manages and coordinates reactive media requests as well as identifies proactive opportunities, in line with and building upon the key, business goals-supporting communications objectives set forth by the yearly PR plan; *Researches, reports, and analyses the competitor's communications impact in Spain; *Under the leadership of the Global Employee Engagement Manager, acts as the market key contact, coordinator and main content provider for all local and global, Spain-relevant employee engagement (internal communications); QUALIFICATIONS *BA degree required; *1 to 3 years of relevant experience either in agency or in-house; *Spanish and English-speaking candidate only. English is a must; *Demonstrate a track record of having contributed significantly to the planning and successful delivery of articulated consumer campaigns, building differentiated positioning for high-profile brands, ideally in a highly-competitive business environment; *Good knowledge of Microsoft Office, particularly PowerPoint; *Independent, self-starter, action and result oriented, media relations professional; *Existing consumer media relationships is a must and travel/hospitality expertise is an advantage; *Flexible, able to roll up her/his sleeves and inspire and gain the good-will of non-communications peers by example, influence, and with an unshakeable can-do attitude; *Has a sharp sense of what moves the needle in awareness and perception and is able to prioritize efforts and budget resources; VISA REQUIREMENTS *Right to work in Spain; Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Content & Communication The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!

About the job Localidad: Madrid Provincia: Madrid País: España Perfil: COMERCIAL Nº Vacantes (puestos): 1 Tipo de oferta: MANDOS INTERMEDIOS Funciones ¿Te apetece iniciar un nuevo reto profesional? ¿Tienes vocación comercial y te apasiona el sector hotelero? ¿Te gustaría formar parte de empresa en plena expansión? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Regional Sales Manager para Sercotel Hotel Group, integrándote en el departamento Comercial como responsable del cluster Sur. Tus principales funciones serán: • Desarrollo de la estrategia comercial de compañía en segmentos Corporate, Grupos, TTOO y Agencias de viajes, • Objetivos fijados en base al presupuesto de dichos segmentos., • Trabajo ejecutivo de captación y desarrollo de cuentas., • Gestión de Cartera Key Account y Account de su zona., • Objetivo de presupuesto de ventas de Total Revenue en los hoteles de su área., • Cumplimiento del 'Action Plan' anual con contactos comerciales, presentaciones a clientes o asistencia a ferias., • Supervisión de las acciones comerciales de los hoteles de la zona. Requisitos ¿Qué necesitas para aplicar? • Más de 5 años en el puesto descrito., • Grado en ADE o Económicas, Turismo, Marketing y Ventas o estudios similares., • Valorable Máster o Formación específica., • Experiencia en CRM, CRS, PMS, acuerdos y negociaciones con cliente empresa y/o agencia de viajes corporativa., • Experiencia con cliente MICE, TTOO y agencias minoristas., • Nivel avanzado del Pack Microsoft Office., • Nivel alto de inglés, • Contar con visión estratégica y de negocio., • Persona dinámica, con habilidades de organización, analíticas y de comunicación para el intercambio de ideas e información., • Posibilidad de residir en Madrid o el sur de España., • Disponibilidad para viajar Se ofrece ¿Qué ofrecemos? • Un gran proyecto, en el que te responsabilizarás de generar negocio para los hoteles situados en toda la zona sur., • Contrato indefinido a jornada completa (40hs)., • Salario acorde a la posición y responsabilidades (remuneración fija + %variable acorde con un plan de Dirección por Objetivos)., • Posibilidad de aplicar retribución flexible (póliza de salud, ticket guardería, transporte, restaurante)., • Descuentos Family & friends en hoteles Sercotel, • Horario de entrada y salida flexible., • Teletrabajo 1 día/semana., • Horario intensivo los viernes y vísperas de algunos festivos nacionales (9hs a 15hs)., • Desarrollo profesional junto a un gran equipo de trabajo Department: Sales Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.

About the job Localidad: Madrid Provincia: Madrid País: España Perfil: PISOS Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Te gustaría formar parte de una empresa reconocida en el sector hotelero? ¿Te interesa desarrollar tus conocimientos y habilidades en un ambiente dinámico y profesional? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Camarera/o de Pisos para para Sercotel Hotel Group en nuestro Sercotel Las Artes Pinto, donde tus principales funciones serán: • Mantener en perfecto estado de limpieza y orden las habitaciones, así como las áreas comunes del hotel siguiendo los estándares y protocolos de calidad., • Suministrar los dormitorios con los elementos de aseo correspondientes., • Preparar, transportar y recoger los materiales y productos necesarios para la limpieza., • Organización y realización de las tareas en el tiempo establecido., • Atender con máxima diligencia las peticiones o dudas de los huéspedes. Requisitos ¿Qué necesitas para aplicar? • Contar con al menos 1-2 años de experiencia en la posición de Camarera/o de Pisos., • Idiomas: indispensable castellano (valorable el dominio de otros idiomas como el inglés)., • Persona dinámica, responsable, con capacidad de trabajar en equipo y alta orientación al cliente. Se ofrece Inscríbete y descubre lo que Sercotel te puede ofrecer: • Contrato temporal de sustitución a jornada completa para la posición de Camarera/o de pisos (40h/semana)., • Horario de 08 a 16 o de 09 a 17, • Salario fijado según convenio., • Buen clima laboral e incorporación a un gran equipo., • Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel, • Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: Housekeeping Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.

Canterbury English Teaching Academy To Live & Work Teaching English with Us in Spain Canterbury English Academy is hiring now for a 20-30 hour a week job teaching English in Madrid Spain to adults, children and business clients that pays between 1.200-2.000€ per month! IS THIS YOU...? College graduate: Are you a recent college graduate who would like to take some time off before graduate school or starting a corporate job? Tired of your job: Have you had enough of the corporate world and would you like to begin a new career path and life? English Teacher: Are you already an English teacher, and would like to work in Spain? First Job: Are you only 18 and dream of becoming an ESL teacher? Retired: Are you retired or semi-retired and ready for a new challenge? Independent: Are you economically independent and want the thrill of living in Spain? E-Job: Do you have a part time E-job and would love the excitement of walking down the electrifying Gran Via of Madrid after work with our academy to supplement your income. AND... · Do you want to travel and meet brand-new people? · Would you like to learn a romance language? · Or maybe you want to enjoy the good Mediterranean lifestyle in a warm and sunny climate? The answer to all these questions is CANTERBURY ENGLISH! Why Madrid? · Madrid is the vibrant capital of Spain with a low cost of living and a state-of-the-art transportation system. · There is a diversity of people and cultures, coupled with the greatest nightlife in the world. · Rich in history, tradition and architectural beauty, as well as being one of the safest capitals of the world, Madrid provides the perfect surroundings to live and work. So, the answer to the question is again: CANTERBURY ENGLISH! Since 1991, Canterbury English has been offering exciting work opportunities and has employed over 7.500 English speakers (native and bilingual) from all walks of life to teach in Madrid, while experiencing the thrills of living in a foreign country. We are committed to accept, to challenge, and to inspire people to make a life instead of just a living. Here is our secret formula to earn a living with us in Spain! Where You Will Be Teaching in Madrid: Right after our Canterbury English Work Orientation, you will start teaching paid English classes FOR US, which will often last the whole school year! You are hired and sign a contract on the first day at Work Orientation. We also send your CV/resume to our 125 collaborating & partner English schools, where you will work and get more teaching hours. We show you how to find extra income with higher paying private classes for yourself around the city. We teach you how to get extra online job padding in Spain. We hook you up with work as an assistant in a Junior High or High School in Madrid. And when the summer comes round, we provide you a job with our summer school partner in Caceres. With Canterbury English your income needs are covered for the entire year with extra cash to play, party and travel! Unbelievable! Nobody in Spain can beat this job offer!! There’s no doubt about it, with Canterbury English you can realize your dream of living and working in the most amazing country in the world: Spain, with three cities (Madrid, Valencia and Barcelona) in the top 14 ranking for the best cities to live in on planet Earth! Viva España!! * Join our Canterbury English ex-pat family now!! *

About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.About the role: We are currently looking for a talented and dynamic LATAM Sales Manager based in Madrid to join our team, to promote and sell to Leisure and Group market in the geographic region of Mexico and LATAM representing Four Seasons Hotel Madrid. The purpose of this position is to uncover, prospect and secure Leisure and Group business, in accordance with the objectives established in the Marketing Plan and ensure that all sales quotas are met. What you will do: Execute all sales efforts, including responding to general inquiries and client requests in a timely manner. Maintain an active trace/follow-up system on all personal sales calls. Actively solicit and book group and transient business from various sources of leads. Conduct all sales-related interactions with the highest level of professionalism, maintaining Four Seasons standards. Coordinate and confirm customer events, sales appointments, site visits, and Fam Trips. Develop creative and attractive presentations for potential clients. Develop and execute strategic projects for Mexico and LATAM to increase volume and profitability in both segments. Delegate property tours to meeting planners, travel agents, and potential clients, while maintaining clear communication with the Sales Team. Pre-plan special inspections, pre-planning trips, and program execution as needed. Collaborate with Conference Services and Catering to execute confirmed programs and ensure all stakeholders are fully informed for timely action. Negotiate contract terms to maximize profitability while meeting client needs. Utilize account management systems effectively, meeting Four Seasons standards, and maintain deep knowledge of local and regional competitors. Meet annual sales targets and ensure monthly sales activities are planned and achieved. Provide input on the marketing plan and budget. Promote and sell to group and leisure markets in the assigned region through direct client engagement, phone and in-person sales, trade shows, and networking events. Align group bookings and sales activities with transient demand to optimize RevPAR. Collaborate closely with Sales, Marketing, and Revenue teams to achieve budgeted sales goals, What you bring: 3 to 5 years of experience in luxury hotel sales, ideally as a Sales Manager or in a similar role. Strong verbal and written communication skills, with confidence in virtual and in-person presentations. Familiarity with Salesforce, Opera, and/or other CRM systems. Working knowledge of hotel operations and revenue management. Strong attention to detail and a service mindset tailored to high-expectation clients. Flexibility to work variable hours based on business needs, including travel. Independent judgment and discretion in decision-making, with the ability to handle confidential information appropriately. Ability to take ownership of tasks and follow through on additional responsibilities assigned by leadership. A degree in Hospitality Management is preferred but not required with relevant experience. A collaborative and guest-focused attitude aligned with Four Seasons standards and culture. A passion for delivering luxury service and exceeding expectations. Motivation to bring your unique personality and style to the role while upholding brand values. Desire to be part of a supportive team that values excellence and creativity. ***We are looking for a candidate with Europe work permit, dual European nationality will be an asset. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Employee Meals. Department: Sales Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.

Fecha de publicación: 2 de Septiembre de 2025 Salario: €13,00-€14,00 la hora Job description: We are looking for Qualified Teachers (Profesor Inglés) for a Part Time job and willing to work on a Contract. Our lessons are at our Presential Academy,Online, in Company and Private Classes for adults & kids in Madrid We are only intrested in candidates living in Madrid. Candidates should consider afternoons and evenings. Most of our classes are one 2 one or groups with maximum of four students. The academy works with digital materials. Right now we are in a period of expansion and require incorporating English Teachers to work with us. Permanent Contract with high Social Security, being necessary to provide us with NIE or residence permit with authorization to work in Spain. The academy accepts active student visas. US Nationals and non-EU candidates with fully valid work permit for Spain are welcomed; Please contact us. Our address: C/ Colombia 4, 1º-1 (Metro Colombia)

About the job Localidad: Madrid Provincia: Madrid País: España Perfil: MANTENIMIENTO Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Te gusta la hotelería y quieres continuar desarrollando tu trayectoria profesional en el área de Mantenimiento? ¿Te gustaría incorporarte a una cadena hotelera en plena expansión? Ven a ser parte de nuestro equipo de trabajo, en la posición de Técnico/a de Mantenimiento para Sercotel Hotel Group como técnico itinerante para nuestros hoteles de la zona de Madrid. Tus principales retos serán: • Responsabilizarte directamente de la explotación y del mantenimiento de todas las instalaciones del hotel., • Realización directa de tareas de mantenimiento, asegurándose de realizar las operaciones reglamentarias definidas en los reglamentos de las instalaciones o en las instrucciones técnicas que las desarrollan, y que los valores correspondientes de los diferentes parámetros se mantengan dentro de los límites exigidos a éstos., • Controlar y supervisar las visitas y el trabajo realizado por las empresas externas contratadas, que presten servicios de mantenimiento de las instalaciones determinadas., • Cumplimento del plan de mantenimiento preventivo, predictivo y correctivo. Uso de herramientas de gestión y control GMAO y BMS., • Cumplimentar la documentación de planes de trabajo., • Responsabilizarse de la guarda y custodia de los manuales de instrucciones de las máquinas., • Responsabilizarte de mantener un stock de material establecido para el servicio de mantenimiento., • Responsabilizarte del cuidado y la limpieza de las salas de máquinas, instalaciones, cuadros eléctricos, taller, etc., • Propuesta de compra y actualización del nuevo material al responsable directo. Requisitos ¿Qué necesitas para aplicar? • Experiencia de 2-3 años como Técnico/a de Mantenimiento en hoteles., • Haber cursado estudios equivalentes a Formación Profesional., • Tener conocimientos técnicos en: electricidad, climatización, refrigeración, fontanería, albañilería, carpintería, protección contra incendios, cerrajería y pintura., • Valorable tener conocimientos en el uso de herramientas GMAO., • Se valorará de manera positiva certificado en Legionella., • Ser una persona proactiva, dinámica, con ganas de aprender y capacidad de trabajo en equipo. Se ofrece Inscribete y descubre lo que Sercotel te puede ofrecer: • Contrato indefinido a tiempo completo por sustitución., • Horario de lunes a domingo con dos días de descansos rotativos ( 1 fin de semana al mes), • Salario fijado según convenio., • Pack de beneficios sociales Sercotel Hotel Group., • Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel, • Descuentos Family & friends en hoteles Sercotel, • Buen clima laboral e incorporación a un gran equipo. En Sercotel promovemos la equidad: sin sesgos de género, igualdad de oportunidades y liderazgo equitativo para todos Department: Gardener Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.

We are looking for a dynamic, proactive teachers with studies and experience in the teaching sector. CLASSES ARE FACE TO FACE IN DIFFERENT PART OF MADRID we also have online classes to offer. General English instructors for adults and young learners. Corporate Business English – only highly-qualified teachers with at least 2 years of experience –for in-company classes . Minimum background required: B.A./B.S. & CELTA/TEFL qualification; Master's degree in language or teaching-related field preferred; minimum of 2 years teaching experience. EU citizen or full, valid work permit required. Skills & Qualities Needed: Self-starter, highly motivated. Able to work alone, yet a team player when required by certain programmes. Excellent communication skills and engaging personality. A high sense of responsibility. The ability to maintain long-term interest and to motivate corporate personnel. The ability to adapt to the different personalities and temperaments of your students and to be equally effective in all classroom environments . candidates must be living in Madrid . Job Types: Full-time, Part-time, Temporary, Contract Work Location: In person

About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About Four Seasons Hotel Madrid: Four Seasons Hotel Madrid, a collection of seven heritage buildings is ideally situated near the business district and close to Madrid’s major tourist attractions. A historical landmark redefining elegance, sophistication and urban luxury, located in Centro Canalejas Madrid. After a careful restoration, Four Seasons Hotel Madrid, is homing to 200 guest rooms including 39 suites, 22 luxury residences, 2 restaurants and bars including an expansive roof terrace, a cutting-edge Spa, stylish function spaces and luxury retail. Role of Front Desk Agent The Four Seasons Hotel Madrid is looking for a Front Desk Agent to join our team. The Front Desk Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high-profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggests and concerns. · Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested, credit or method of payment is established, the correct rate is charged and issues correct keys to the guest. · Arranges for luggage to be delivered to guest room. · Escort Guests to the rooms and explains all the facilities · Checks guest out of the hotel, preparing and explaining the bill. · Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists guests inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. · Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. · Assists Guests in all cash transactions available (currency exchange, cash deposits) and ensure his float is correct. · Handle in a first term Guest complaints, ensuring the proper follow up is done by the departments concerned and with the Guest by a Manager on Duty. · Takes care about newcomers' and interns' trainings · Answers to the Chat following the company standards Our Ideal Front Desk Agent will have: Our ideal Front Desk Agent candidate have excellent personal presentation and interpersonal skills. Good problem-solving ability and proficiency in Hotel property management systems. Applicants are required to have one year of experience in a Front Office position. Knowledge of Opera is preferred. Fluency in reading, writing, and spoken English and Spanish is also required. Must have the legal right to work in Spain and have fluency in English and Spanish. Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.” Department: Reception Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.

About the job Localidad: Rivas-Vaciamadrid Provincia: Madrid País: España Perfil: MANTENIMIENTO Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Te gusta la hotelería y quieres continuar desarrollando tu trayectoria profesional en el área de Mantenimiento? ¿Te gustaría incorporarte a una cadena hotelera en plena expansión? Ven a ser parte de nuestro equipo de trabajo, en la posición de Técnico/a de Mantenimiento para Sercotel Hotel Group en nuestro Sercotel AB Rivas, situado en Rivas-vaciamadrid (Madrid). Tus principales retos serán: • Responsabilizarte directamente de la explotación y del mantenimiento de todas las instalaciones del hotel., • Realización directa de tareas de mantenimiento, asegurándose de realizar las operaciones reglamentarias definidas en los reglamentos de las instalaciones o en las instrucciones técnicas que las desarrollan, y que los valores correspondientes de los diferentes parámetros se mantengan dentro de los límites exigidos a éstos., • Controlar y supervisar las visitas y el trabajo realizado por las empresas externas contratadas, que presten servicios de mantenimiento de las instalaciones determinadas., • Cumplimento del plan de mantenimiento preventivo, predictivo y correctivo. Uso de herramientas de gestión y control GMAO y BMS., • Cumplimentar la documentación de planes de trabajo., • Responsabilizarse de la guarda y custodia de los manuales de instrucciones de las máquinas., • Responsabilizarte de mantener un stock de material establecido para el servicio de mantenimiento., • Responsabilizarte del cuidado y la limpieza de las salas de máquinas, instalaciones, cuadros eléctricos, taller, etc., • Propuesta de compra y actualización del nuevo material al responsable directo. Requisitos ¿Qué necesitas para aplicar? • Experiencia de 2-3 años como Técnico/a de Mantenimiento en hoteles., • Haber cursado estudios equivalentes a Formación Profesional., • Tener conocimientos técnicos en: electricidad, climatización, refrigeración, fontanería, albañilería, carpintería, protección contra incendios, cerrajería y pintura., • Valorable tener conocimientos en el uso de herramientas GMAO., • Se valorará de manera positiva certificado en Legionella., • Ser una persona proactiva, dinámica, con ganas de aprender y capacidad de trabajo en equipo. Se ofrece Inscribete y descubre lo que Sercotel te puede ofrecer: • Contrato a tiempo completo por sustitución., • Horario de lunes a viernes con dos dias de descansos rotativos, • Salario fijado según convenio., • Pack de beneficios sociales Sercotel Hotel Group., • Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel, • Descuentos Family & friends en hoteles Sercotel, • Buen clima laboral e incorporación a un gran equipo. En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: Gardener Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.