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  • Plaza Premium Group
    Housekeeping Manager
    Housekeeping Manager
    7 hours ago
    Full-time
    Madrid

    About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Responsibilities • Provide clear direction in assigning and instructing housekeeping crew in details of work., • Plan, organize, and monitor housekeeping team to ensure compliance with quality assurance standards set by the Company, which requires continuous visual inspection of the lounge and the lounge facilities., • To conduct performance evaluation of the housekeeping team., • Monitor and perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing and maintain the cleanliness and tidiness in lounges (public areas, shower rooms, back of the house areas, buffet counters)., • Establish and maintain adequate supplies for efficient operation., • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for housekeeping crew and ensuring proper labeling of hazardous supplies in accordance with the Company’s, regional, local and national authorities., • Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects., • To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system., • To take initiative to identify areas for improvement and participate in continual improvement activities., • To undertake other jobs assigned by supervisor from time to time. Requirements • Minimum 5 years supervisory experience in Housekeeping, • Excellent leadership and communication skills, • Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills, • Demonstrate ability to multi-task, proactively prioritize needs and effectively manage resources and time, • Knowledge of basic sanitation requirements/controls and applications of relevant chemicals. Knowledge of policies applicable to housekeeping, • Good command of both written and spoken English and Spanish, • Shift duty is required, • Work location: Madrid International Airport

    Immediate start!
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  • igaming
    Technical Manager
    Technical Manager
    7 hours ago
    Full-time
    Alcobendas

    Role Overview The Technical Manager is responsible for managing the IT infrastructure and technical systems that support live studio production. This includes overseeing the installation, maintenance, and performance of all IT, networking, and broadcasting systems used within the studio environment. The role ensures that all production systems are stable, secure, and optimized for 24/7 live operations while leading the IT team in delivering reliable and high-quality technical support. Key Responsibilities Studio IT Infrastructure Management • Oversee the setup, configuration, and maintenance of IT infrastructure within the studio, including servers, routers, switches, firewalls, and workstations., • Ensure all studio IT systems (video streaming servers, media storage, encoding/decoding systems) operate with high availability and low latency., • Manage network architecture supporting live production—ensuring optimal performance, redundancy, and minimal downtime., • Supervise the technical setup of new studios, including cabling, hardware installation, network configuration, and system integration., • Implement and maintain monitoring tools for real-time performance of studio systems and networks. Live Operations Support • Provide technical leadership during live studio sessions to prevent and quickly resolve any IT-related disruptions., • Coordinate with production and broadcast teams to ensure all systems are functioning optimally before and during live operations., • Develop standard operating procedures for rapid troubleshooting and escalation during live incidents., • Oversee backup and recovery processes to minimize impact from system failures during critical sessions. System Integration & Maintenance • Manage the integration between IT systems and production technologies such as video mixers, audio systems, cameras, and control panels., • Ensure seamless communication between production hardware and software platforms., • Coordinate software installations, updates, and patches for studio systems with minimal disruption to production schedules., • Maintain documentation of all IT and studio hardware configurations. Cybersecurity & Data Protection • Secure studio systems and networks using firewalls, antivirus solutions, and access control protocols., • Monitor system access and ensure compliance with internal security standards., • Conduct regular security audits to identify vulnerabilities in production systems., • Manage backup and disaster recovery for media and production data. Project & Vendor Management • Lead technical setup projects for new studio expansions, relocations, or upgrades., • Manage relationships with external IT and AV vendors to ensure timely delivery and quality service., • Evaluate new technologies to enhance studio performance and reliability., • Prepare and manage project budgets, ensuring cost-effective procurement and deployment. Team Leadership & Collaboration • Lead, mentor, and train IT support staff working across studio environments., • Schedule and oversee IT coverage for 24/7 production operations., • Foster collaboration between IT, broadcast, and operations teams to ensure cohesive technical performance., • Conduct regular team meetings to review performance metrics, incidents, and improvement plans. Monitoring, Reporting & Documentation • Track and report on system uptime, performance issues, and incident resolution rates., • Maintain comprehensive technical documentation for all IT systems, studio layouts, and equipment inventories., • Generate reports on infrastructure performance, maintenance activities, and future upgrade needs. Qualifications • Fluency in English., • Proven experience managing IT infrastructure in a studio, broadcast, or live operations environment., • Strong knowledge of networking (LAN/WAN, VLAN, switches, firewalls) and server management (Windows/Linux environments)., • Experience with video streaming technologies, AV equipment, and real-time production systems., • Proficiency in troubleshooting both hardware and software in high-demand, real-time settings., • Familiarity with monitoring tools, virtualization platforms, and backup solutions., • Understanding of cybersecurity practices and compliance with data protection standards., • Excellent leadership, communication, and project management skills., • Ability to work in a 24/7 live operations environment and handle on-call situations.

    Immediate start!
    Easy apply
  • Tasting TV Media
    Audiovisual production manager
    Audiovisual production manager
    1 day ago
    Full-time
    San Blas-Canillejas, Madrid

    Head of Audiovisual Production We are looking to immediately hire a versatile and creative Head of Audiovisual Production with strong experience in content creation and end-to-end project management. This role combines production leadership with hands-on involvement in content development, making it essential to the success of our audiovisual projects. 🗣️ Essential Requirements: Full fluency in Spanish and English (spoken and written). French is optional but highly valued. Proven experience producing commercials, branded content, documentaries, and digital formats. A strong background as a content creator, with an eye for visual storytelling. 📋 Key Responsibilities: Oversee all stages of production: pre-production, shooting, and post-production. Coordinate freelancers and technical teams, including hiring, logistics, and planning. Prepare technical scripts and shooting breakdowns, in collaboration with the creative and art departments. Actively contribute to the creative development and bring fresh, relevant ideas to each project. Step in to edit video content (Adobe Premiere, DaVinci Resolve, CapCut…) when needed. Ensure high production quality, timeline compliance, and smooth execution. Act as the key link between creative direction and production operations. 🧠 Candidate Profile: Minimum 4 years of experience as a Head of Production or similar role. Hands-on editing skills and familiarity with professional software tools. Hybrid mindset: both highly organized and creatively driven. Skilled in Movie Magic Budgeting, Notion, Frame.io, Excel, or similar tools. Flexible, solution-oriented, and comfortable in fast-paced environments. Strong leadership, teamwork, and communication skills. 💼 We Offer: Full-time contract. Competitive salary based on experience. Opportunity to work on high-level international creative projects. A collaborative and growing professional environment.

    Easy apply
  • igaming
    Casino Shift Manager
    Casino Shift Manager
    8 days ago
    Full-time
    Alcobendas

    Join the Exciting New Team at Imagine Live Spain We’re thrilled to announce the launch of a brand-new team at Imagine Live Spain, a rising star in the online casino market with a fresh approach to live dealer entertainment, we’re set to make waves in the Spanish market. Work according to schedule: 8-hour shifts in the morning, afternoon and night The Shift Manager is responsible for overseeing the smooth operation of the live casino during assigned shifts, ensuring that all gaming activities meet company standards and comply with regulations. The role involves managing staff, resolving operational issues, and ensuring that players and partners receive the highest quality gaming experience. The Shift Manager works closely with other Studio Support roles to implement strategies, enforce policies, and ensure the optimal performance of the casino floor. Responsibilities: Team Supervision: • Supervise Game Presenters and Shufflers during assigned shifts., • Ensure that all staff members adhere to company policies, procedures, and gaming regulations., • Analyse staff schedules to ensure sufficient coverage during the shift., • Assist in training and mentoring team members, providing guidance and support as needed. Operational Oversight: • Oversee live gaming operations, ensuring that all games are conducted fairly and in compliance with internal and external regulations., • Monitor the performance of game presenters, and shufflers to ensure they are maintaining professionalism and high standards., • Identify, resolve and/or report operational issues, such as equipment malfunctions or staffing shortages, to minimize downtime and disruptions. Performance & Reporting: • Track and document shift performance, including player interaction, staff conduct, and any operational achievements and incidents., • Prepares and submits reports to the partners in the event of incidents, mistakes, responsible gambling issues, or deviations of the expected business parameters., • Report any irregularities or deviations from standard procedures to the Senior Shift Manager., • Provide feedback to staff members regarding their performance, addressing areas of improvement and recognizing achievements. Client Relations: • Address player or partners requests, complaints or disputes, ensuring that they are resolved in a timely and professional manner., • Ensure that the player experience is positive, offering assistance when needed and monitoring player satisfaction. Compliance & Standards: • Ensure all team members follow the company’s policies, gaming rules, and operational procedures during the shift., • Conduct periodic inspections of the studio, ensuring proper staff behavior, attire, and equipment functionality., • Stay informed about all relevant company updates, including new promotions, game strategies, and technological tools. Coordination & Communication: • Collaborate closely with the Senior Shift Manager and other departments to ensure seamless operations., • Relay important information to the team and provide updates regarding shifts, games, or policies., • Foster a positive and collaborative working environment to support team cohesion and motivation. Qualifications: Proficiency in Spanish or Portuguese and good command in English (both spoken and written)- Digitally literate • Previous land-based and/or online supervisory casino experience, familiarity with gaming regulations and live-streaming technology is a strong plus, • Excellent communication skills, both written and verbal, • Leadership, management and analytical skills, • Ability to identify problems and propose correct solutions, • Proven experience managing live operations or similar team set ups in a high-pressure environment.

    No experience
    Easy apply
  • Tasting TV Media
    Audiovisual project assistant
    Audiovisual project assistant
    1 day ago
    Full-time
    San Blas-Canillejas, Madrid

    We are looking to immediately hire a Project Assistant who is passionate about audiovisual content and project management! This position plays a key role in ensuring the successful development and completion of various content projects, guaranteeing the achievement of objectives, adherence to budgets, and meeting deadlines. 🗣️ Essential Requirements: Fluent in English, French, and Spanish (spoken and written). 📋 Main Responsibilities: Project Management: Collaborate in the planning and organization of content projects from start to finish. Monitor project progress, ensuring that milestones and deadlines are met. Organize and coordinate follow-up meetings with various teams involved. Support the production team in the operational and logistical development of projects. Communication and Coordination: Serve as the point of contact between departments and stakeholders. Coordinate logistics and resources required for project execution. Documentation and Reporting: Keep all project documentation updated (timelines, meeting notes, reports). Prepare detailed reports on progress and outcomes for management. Compliance and Quality Assurance: Ensure all processes comply with internal and external quality standards. Problem Solving: Identify potential risks at each project phase and propose effective solutions. Manage unexpected issues and conflicts with autonomy and efficiency. 🎬 Required Experience in Art Direction and Video Editing: We are looking for a versatile and creative profile capable of being directly involved in content creation, especially in: Participating in the development of visual concepts and storytelling. Helping define the visual style and narrative tone of the projects. Selecting and coordinating aesthetic elements (set design, colors, wardrobe, graphics). Video editing (Adobe Premiere, DaVinci Resolve, CapCut, etc.). Coordinating with the post-production team to ensure visual coherence. 🧠 Candidate Requirements: Education: Degree in Audiovisual Communication, Project Management, or related fields. Experience: Minimum 2 years in project management within the audiovisual or content creation sector. Tools: Experience with project management tools (Asana, Trello, MS Project, etc.). 🧩 Key Skills: Excellent organizational and time management skills. Ability to work under pressure and meet tight deadlines. Strong communication, teamwork, and artistic vision. Proactive mindset, autonomy, and results-oriented. 💼 We Offer: Contract: Full-time position. Salary: Competitive, based on experience. Benefits: Professional development opportunities, a dynamic and creative work environment, and additional corporate perks.

    Easy apply
  • igaming
    croupier
    croupier
    14 days ago
    Full-time
    Alcobendas

    Join the Exciting New Team at Imagine Live Spain We’re thrilled to announce the launch of a brand-new team at Imagine Live Spain, a rising star in the online casino market with a fresh approach to live dealer entertainment, we’re set to make waves in the Spanish market. Our mission is clear: to captivate players and provide a premium, unforgettable gaming experience that keeps them coming back for more. Work according to schedule: 8-hour shifts in the morning, afternoon and night Part-time and full-time positions available Office Location: Alcobendas, Community of Madrid Job type: On-site Requirements • Strong willingness to learn, grow, and continuously improve performance within the gaming industry, • Motivation to work in a multicultural and diverse team environment, • Basic understanding of customer service principles and practices, • High level of responsibility, reliability, and punctuality, • Ability to confidently work in front of cameras and with different studio equipment, • Excellent communication skills and a naturally engaging, positive presence, • Proficiency in ´specific dedicated language´ and good command in English (both spoken and written), • Strong attention to detail and accuracy in all tasks, • Proactive, solution-oriented mindset with a positive attitude, • Previous experience in a casino or gaming environment is an advantage, but not mandatory Responsibilities Game Hosting: • Conduct live casino games, including but not limited to Blackjack, Roulette, Poker, and Baccarat, in a professional and friendly manner., • Maintain high energy and enthusiasm throughout the game, creating a positive experience for online players., • Engage with players through live chat or voice, maintaining a polite and professional demeanor at all times., • Game Integrity:, • Ensure all gaming rules are adhered to and followed, maintaining the integrity and fairness of the game., • Shuffle, deal cards, spin the roulette wheel, or perform other required game activities with precision and accuracy., • Monitor player behavior and report any suspicious activities, ensuring responsible gaming practices., • Player Interaction:, • Provide clear instructions to players and answer any game-related questions in a friendly and professional manner., • Engage with players via live chat to enhance their gaming experience and build a sense of community., • Reports player complaints or concerns, escalating issues to the Studio Supervisor when necessary. Compliance & Regulations: • Follow all local and international gaming regulations, ensuring compliance with responsible gaming practices., • Adhere to internal company policies, procedures, and codes of conduct, particularly regarding professional behavior, dress code, and on-camera presence. Technical Management: • Manage the pace of the game according to studio guidelines and operational procedures., • Ensure all equipment, including cards, roulette wheels, and cameras, is functioning properly., • Report any technical issues or disruptions immediately to the relevant department. Team Collaboration: • Work closely with fellow game presenters, and studio support staff to maintain seamless operations., • Collaborate with technical teams and supervisors to ensure that game flow is uninterrupted and professional. Other info We're excited to announce the opening of a brand-new team at Imagine Live Spain, the latest sensation in the online casino market, located in Alcobendas, Community of Madrid. Imagine Live Spain is taking the Spanish market by storm with its fresh approach to live casino entertainment. We pride ourselves on creating an engaging, dynamic, and inclusive environment where our staff and players can thrive together. We are seeking passionate and proactive casino staff to join our dynamic team. This role is perfect for self-starters who are eager to make a difference and contribute to an electrifying atmosphere. As a member of our team, you will have the unique opportunity to help shape the player's experience, bringing your creativity and enthusiasm to the forefront of our operations. At Imagine Live Spain, we believe that our employees are our greatest asset. We foster a culture of collaboration and innovation, where every team member’s ideas are valued, and every voice is heard. As we build our brand, you will play a pivotal role in creating memorable experiences for our players, ensuring that they receive top-notch service and entertainment. We promise that there is a huge opportunity to make your mark here! Apply now to be one of the first team members joining the Imagine Live Spain and to know more about our company and job offers!

    Immediate start!
    No experience
    Easy apply
  • Hosco
    Reservations Agent Italian CRO Madrid
    Reservations Agent Italian CRO Madrid
    2 months ago
    Full-time
    Chamberí, Madrid

    About the job Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: . Flexibility, Proactivity and liking to work by objectives; . Excellent communication skills; . Schedule Flexibility; . Training in Hospitality, Tourism or similar (preferential factor); . Sales skills (experience in reservation management or in the commercial area will be valued); . Experience in customer service (preferential factor); . Knowledge of Italian is a must; . Availability to carry out full-time face-to-face functions . Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: • Integration in a dynamic team, focused on a service of excellence, • Remuneration compatible with the role, • Continuous Training Plan to enhance career development, • Access to the e-learning training platform, • Possibility of functional, national and/or international mobility, • Incentives and Benefits Plan, • 40, 30, 20 or 16 hours per week Leisure: . Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; . Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: . Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you! Department: Management The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

    Immediate start!
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