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  • Sous Chef - W Barcelona
    Sous Chef - W Barcelona
    hace 23 horas
    Jornada completa
    Eixample, Barcelona

    JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. • Assists Executive Chef with all kitchen operations and preparation. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Assists in determining how food should be presented and creates decorative food displays. • Maintains purchasing, receiving and food storage standards. • Ensures compliance with food handling and sanitation standards. • Performs all duties of kitchen managers and employees as necessary. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with all applicable laws and regulations. • Follows proper handling and right temperature of all food products. • Operates and maintains all department equipment and reports malfunctions. • Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Maintains the productivity level of employees. • Ensures employees understand expectations and parameters. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures property policies are administered fairly and consistently. • Communicates performance expectations in accordance with job descriptions for each position. • Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. • Trains employees in safety procedures. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Participates in the employee performance appraisal process, providing feedback as needed. • Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Inscripción fácil
  • Técnico de calidad alimentária
    Técnico de calidad alimentária
    hace 4 días
    €22000–€26000 anual
    Jornada completa
    Sant Martí, Barcelona

    Reconocida empresa del sector alimentario busca incorporar a un Técnico en calidad alimentaria de forma temporal para llevar a cabo un proyecto. TUS FUNCIONES 1. Packaging y PPWR (área prioritaria) • Gestión técnica del packaging: es una posición clave sin backup, por lo que se requiere autonomía real en la materia., • Cumplimiento de la normativa PPWR: preparación de documentación, coordinación con proveedores y clientes., • Compliance de envases (punto verde, logos de reciclaje) y homologación de packaging para proyectos. 2. Sostenibilidad de envases • Elaboración de reportes de sostenibilidad para clientes, con recopilación de información de proveedores/co-mans., • Cálculo de huella de carbono y gestión de las declaraciones periódicas ante entidades como ECOEMBES o CITEO. 3. Soporte al Sistema de Gestión de Calidad • Apoyo en la gestión de planes de Food Fraud, Food Defense y alérgenos, y en la actualización de ingredientes., • Apoyo en la preparación y mantenimiento de la documentación para la auditoría IFS, bajo la supervisión del Responsable de Calidad., • Gestión operativa con co-mans: reuniones, solicitudes e incidencias del día a día. 4. Proyectos Homologación de co-mans y de materias primas, validación de procesos y pruebas industriales. Elaboración de fichas técnicas y documentación legal/normativa de producto. Seguimiento de proyectos activos de innovación y renovación en curso. 5. Otros / Transversal Gestión de masterdata de producto. Soporte puntual a comercial, clientes y consumidores en temas de calidad.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • HR Director - Barcelona
    HR Director - Barcelona
    hace 2 días
    Jornada completa
    Eixample, Barcelona

    We are looking for a talented part-time People Director (50-60%) to join our dynamic team, at our Barcelona office. In this role, you will be exposed to an international group spanning various business units, where your ability to protect and nurture our culture and to excel at recruitment will be absolutely key to your success. RESPONSIBILITIES Strategic HR & business partnering Act as HR Business Partner for all companies in the group. Ensure HR monitoring and compliance. Be accountable for the OKRs process, together with our Chief of Staff. Run the annual employee survey and propose an annual HR plan based on the results. Own, monitor and act on the people dashboards to steer performance across destinations. Prepare the people slides for our board meetings. Culture, communication & engagement Be the guardian of our group's culture. Lead HR and internal communication projects (internal newsletters, AI trainings, Learning & Development, etc.). Organise and host our annual offsite for the Eterniti and Emerald Stay team. Talent acquisition & development Oversee recruitment and training. Participate in team members' onboardings and offboardings. Deliver individual training sessions (e.g. presentation or communication skills). Help managers develop their coaching and mentoring skills. Team management, entities & tools Manage two HR team members. Complete the HR integration with the Jewels (acquired companies). Handle key individual HR matters and HR situations that escalate. Be accountable for our HR tools: JazzHR and Skello. Depending on priorities as well as your bandwidth, skills and interest, you may be involved in other projects, in line with your qualifications. KEY INFORMATION Employment start: as soon as possible. Reporting to the CEO (Maxime Friess) and COO (Laurent Lacourt). Position based in Barcelona. Occasional travel across our entities and destinations, as needed Permanent contract (indefinite Spanish contract) Part-time position: 20 to 24 hours / week (i.e 50%-60%). Workdays will be Tuesdays and Wednesdays (at the office), plus another half-day or weekday to be confirmed (home office possible). The application journey has 5 key steps: Step 1: screening call for selected candidates. Step 2: case study. Step 3: video interview with our Chief People Officer and our HR Manager. Step 4: video interview with our COO. Step 5: video interview with our CEO. Step 6: references check.

    Sin experiencia
    Inscripción fácil
  • Asesor/a Financiero
    Asesor/a Financiero
    hace 26 días
    Jornada completa
    Eixample, Barcelona

    The Role This is a hands-on role at the core of the business. You will work closely with the founders and venue managers to ensure the bar is financially controlled, compliant, and set up for scale. Key Responsibilities: Financial Control & Reporting • Build and maintain weekly P&L reporting, • Track revenue, cost of goods (drinks & food), and labor costs, • Reconcile POS, cash, and bank transactions, • Provide clear weekly performance insights Cashflow Management • Monitor incoming and outgoing cash, • Manage supplier payments and cost schedules, • Maintain short-term cashflow visibility HR Administration & Compliance • Manage employee contracts and documentation, • Ensure valid work permits and compliance with Spanish labor law, • Coordinate payroll with external gestoría Accounting Coordination • Work closely with external accountants, • Ensure accurate invoice tracking and expense categorization, • Support monthly closing and VAT tracking Administrative & Legal Oversight • Maintain licenses, insurance, and compliance documentation, • Ensure readiness for inspections and audits Profile Must-have: • Experience in hospitality, retail, or similar operational business, • Strong understanding of Spanish accounting basics and labor regulations, • Comfortable working with P&L, costs, and cashflow, • Highly organized and detail-oriented, • Fluent in Spanish and English Nice to have: • Experience working with gestorías, • Familiarity with POS or inventory system reports, • Previous experience in Barcelona hospitality Personal traits: • Hands-on and pragmatic, • Structured and reliable, • Proactive and solution-oriented, • Comfortable working in a fast-paced environment Working Model • Part-time (2–3 days per week) or full-time depending on experience, • Flexible structure, with regular on-site presence required

    ¡Incorporación inmediata!
    Inscripción fácil
  • Catering Sales Executive - W Barcelona
    Catering Sales Executive - W Barcelona
    hace 4 días
    Jornada completa
    Eixample, Barcelona

    POSITION SUMMARY The Catering Sales Executive plays a pivotal role within the Catering Sales division, acting as a strategic driver of revenue and a key ambassador of the W brand. This position is responsible for leading the full commercial process for all banqueting and event enquiries without accommodation—maximizing revenue, optimizing space utilization, and ensuring the consistent delivery of elevated guest experiences. As a senior member of the team, the Catering Sales Executive oversees the entire lifecycle of catering business: from proactive prospecting and high-level client engagement to contract negotiation, event planning oversight, and cross-departmental coordination. The role requires strong commercial acumen, exceptional relationship-building skills, and the ability to influence internal and external stakeholders while upholding W Standards & Programs. ESSENTIAL FUNCTIONS Processes & Procedures: Lead high-impact site inspections for key prospects and high-value catering opportunities, showcasing the property with confidence and strategic positioning. Oversee the preparation and negotiation of contracts, ensuring commercially sound terms, optimized revenue, and compliance with cancellation and attrition policies. Ensure all enquiry handling aligns with W brand standards and EAME Divisional Event Enquiry Guidelines, maintaining a consistently elevated level of communication. Take ownership of small-scale events and short-lead business, ensuring rapid conversion and operational excellence. Lead the full wedding planning journey, acting as a trusted advisor and ensuring flawless execution from initial enquiry to event day coordination. Define and manage response timelines based on client expectations, ensuring a standard turnaround of 24 hours. Evaluate operational capabilities and ensure all commitments align with brand standards and operational feasibility. Partner strategically with the Group Sales team to convert high-value opportunities and maximize total hotel revenue. Optimize revenue through strategic management of minimum consumptions and demand-based pricing considerations. Participate in advanced sales trainings, leadership development programs, and strategic meetings as required. Ensure all enquiries are accurately documented and evaluated in Recaps to support informed business decisions. Create comprehensive BEOS to ensure seamless communication across departments and flawless event execution. Oversee deposit collection and ensure 100% prepayment prior to event arrival. Foster strong cross-departmental collaboration, acting as a senior liaison between operational teams and clients. Departmental Leadership & Collaboration Provide complete and timely credit information to the Credit Manager, ensuring compliance with financial policies and securing revenue. Represent Catering Sales in event briefings, delivering clear and strategic updates on confirmed and potential business. Actively participate in weekly Catering Sales meetings, contributing insights, forecasts, and strategic recommendations. Maintain accurate and up-to-date information on tentative business blocks, supporting strategic decision-making. Ensure timely and precise updates in Opera to support accurate forecasting and revenue management. Executive Self-Management & Professional Excellence: Exercise sound judgment and autonomy in pricing decisions, adhering to strategic guidelines and revenue optimization principles. Demonstrate strong time-management and prioritization skills, ensuring consistent delivery of all responsibilities. Engage in Marriott and departmental leadership development programs to continuously enhance professional capabilities. Conduct site inspections with executive presence, adhering to departmental standards and brand expectations. Participate in the annual Engagement Survey and contribute to initiatives that enhance team culture and performance. Demonstrate strong interpersonal awareness, including effective use of body language and communication techniques. Support ESS surveys and contribute to strategic projects as assigned by the Director of Catering & Convention Services Manager and DOS. Specific job knowledge, skills and abilities Fluency in the primary languages used in the workplace. Proven track record in luxury hotel sales, with demonstrated success in driving revenue and converting high-value business. Strong analytical and commercial skills, with the ability to interpret data and make strategic decisions. Exceptional communication skills in both Spanish and English, written and verbal. Highly organized, with the ability to manage multiple priorities and work independently with minimal supervision. Strong team orientation and collaborative leadership style. Advanced computer skills, including Microsoft Word and Excel. Proficiency in Opera Sales & Catering and PMS systems. Hours: The typical working days of the Catering Sales Executive should be from 09.00 AM to 17.00 PM from Monday to Friday, but are flexible according to evening events taking place in the hotel and on events and wedding business. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Sin experiencia
    Inscripción fácil
  • Kitchen Internship
    Kitchen Internship
    hace 5 días
    Jornada completa
    Eixample, Barcelona

    Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress, are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. • Learn to prepare of the daily service and the mise-en-place. • Cleaning and maintenance of your work area and the kitchenware. • Learn to appropriate use of work machines and individual protection equipment. • Correct storage of the prepared products in the appropriate chamber and identification of the preparation date. • Annotating the necessary products for the next service. • Proper order, cleaning, and maintenance of your work area. • Compliance with the environmental policy.

    Sin experiencia
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  • Assistant Director of Welcome - W Barcelona
    Assistant Director of Welcome - W Barcelona
    hace 5 días
    Jornada completa
    Eixample, Barcelona

    JOB SUMMARY Assists the Director of Welcome in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience • 3-5 years' experience in the guest services, front desk, or related professional area. Including Management and supervisory experience. Must be fluent in both Spanish and English. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Sin experiencia
    Inscripción fácil
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