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  • Shop manager
    Shop manager
    il y a 14 jours
    Temps plein
    Gràcia, Barcelona

    Role Summary The Store Manager will be responsible for the overall performance of the store: sales growth, visual merchandising, staff management, inventory control, and delivering an exceptional customer experience aligned with our brand values. Key Responsibilities 🛒 Operations & Daily Management • Oversee all daily store operations and ensure smooth functioning., • Manage opening/closing procedures., • Maintain high store standards: cleanliness, organization, product displays., • Ensure compliance with company policies and local regulations. 💸 Sales & Performance • Achieve monthly sales targets and KPIs., • Analyze sales reports and propose improvement strategies., • Implement upselling and cross-selling techniques. 📦 Inventory & Stock Control • Supervise stock management, deliveries, and storage organization., • Conduct regular stock counts and prevent shrinkage., • Coordinate with suppliers and logistics teams. 👥 Team Leadership • Recruit, train, and motivate the store team (2–4 staff)., • Prepare weekly schedules and manage shifts., • Lead by example to create a positive, customer-oriented work culture. 🎨 Visual Merchandising • Ensure product displays reflect the brand’s Mediterranean style., • Refresh layouts according to seasons, trends, or monthly themes., • Work closely with designers and headquarters for store identity. 🤝 Customer Service & Brand Experience • Provide premium customer service., • Handle complaints professionally and ensure customer satisfaction., • Build strong relationships with local Gràcia community and repeat clients. Requirements • Minimum 2–3 years of retail management experience (home goods, fashion, lifestyle stores preferred)., • Strong leadership and communication skills., • Fluent in Spanish, English; Catalan a big plus., • Excellent time-management and problem-solving skills., • Passion for home décor, design, and visual merchandising., • Comfortable working flexible hours, including weekends. What We Offer • Competitive salary + bonuses based on performance., • Dynamic work environment in one of Barcelona’s trendiest neighbourhoods., • Career growth opportunities in a fast-growing retail brand., • Employee discount on all products., • Opportunity to shape the store identity from day one. How to Apply Send your CV and a short introduction Subject: Store Manager – Barcelona (Home Goods)

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  • Income Auditor
    Income Auditor
    il y a 2 mois
    Temps plein
    Les Corts, Barcelona

    About the job Are you passionate about Hospitality world? Do you have a minimum of 3 years or more of experience as a Income Auditor? At Hilton Barcelona, we are looking for a Income Auditor to be part of the Accounting Team. Position purpose: Specifically, the Income Auditor will perform the following tasks to the highest standards: Audit continually the financial processes within the hotel to ensure, internally, that best practice procedures are met; Recommend improvements to processes as required; Audit the hotel financials on a daily basis to ensure all logged financial reports are accurate; Audit the cash takings within the hotel to ensure accuracy and completion. Set up proper controls and procedures to ensure that no revenue is lost. Main duties: Ensure the accuracy of the Daily Revenue Report prepared by Night Audit. Verify and spot check the the daily operations system transactions and supporting documents. Reconcile and monitor housekeeper and rate discrepancies, and Conference and Banqueting Revenue against daily function sheets. Ensure entertainment /employments check are signed and explained by a manager and pass these on to the Assistant Finance Manager for approval. Check the backup of rebates and pass these on for approval Spot check that room rates in the PMS system are as per contract rates. Balance the credit card out-standings, reconciled by Night Audit, with the general ledger accounts. Check if all credit card queries are clarified and if necessary action is taken immediately. Verify that all voided FB guest checks are explained and approved by the supervisor or managerMake sure that all payments and paid outs are handled as per Front Office credit policy. Check that all complimentary and house use rooms have to be approved by the General Manager. Ensure that House accounts and group maters accounts are checked out on a timely basis. Provides punctual support to ensure compliance with local and company requirement, including internal controls, reporting and billing. Reconcile various general ledger accounts at month end. The offer: 30 vacation days. Internal and external development and training opportunities. Staff discounts for overnight stays and gastronomic services worldwide. What are we looking for? Minimum 2-year experience in the hotel industry Experience in finance and accounts receivable preferredSolid knowledge of Microsoft. Must have excellent numerical, analytical and critical reasoning skills. Excellent organisational and planning skills. Accountable and resilient.Ability to work under pressure. Organized. Attention to detail. Capacity to work under tight deadlines. Advance excel knowledge At HILTON BARCELONA we firmly believe in equality as a fundamental principle that drives our success and strengthens our corporate culture. We are committed to creating an inclusive and equitable work environment where every employee has equal access to opportunities for development and growth, regardless of their background, gender, race, sexual orientation, religion, special ability or any other personal characteristic. Your personal and curricular data may be part of our databases to participate in our current and future selection processes and will be kept for a maximum of one year. Your personal data may be communicated to third parties that assist us in the management of applications, such as platform providers, hosting services, as well as in our software and applications that may contain data about you. Department: Finance & Accounting The company Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center. Settle in to a contemporary guest room with city views and amenities for work and relaxation including WiFi, a work desk and 32-inch plasma TV. Choose the Executive Room with a separate working area and exclusive access to the Executive Lounge with complimentary continental breakfast and refreshments, or select a fantastic suite for your comfortable accommodations. Stay connected with WiFi access in all public areas or visit the business center for an array of supportive and useful professional services including printing, faxing, photocopying and express mail. Host events and meetings in Barcelona, taking advantage of the 17 meeting rooms, professional expertise of the events team, and A/V equipment available for hire. Wind down after a busy day with a workout in the 24-hour fully equipped fitness center, or gather with friends and colleagues for a cocktail and tapas at The Vibe Bar and Terrace. Savour Mediterranean cuisine paired with the perfect glass of wine in Mosaic Restaurant. In the summer months enjoy the sunshine on one of two

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