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Join our team as a Back Office Administrator in Fraud Management! Do you have advanced English skills and are you looking for an exciting opportunity to grow within an innovative company? If you're available on WEEKENDS... we're looking for you! Our Client We are a leading fraud management company, collaborating with banks, fintechs, and other financial institutions to protect millions of data points and ensure compliance with the strict regulatory requirements of the European Union. With offices in the heart of Barcelona, we offer a dynamic and multicultural environment where excellence is our daily standard. Your Responsibilities - You will analyze customer files with a critical eye and attention to detail. - You will collaborate with financial institutions to obtain the necessary information. - You will resolve issues quickly and efficiently. - You will verify identities, ensuring security and trust in every process. - Job Requirements - Education: Higher Education Degree (Ciclo Formativo Grado Superior) - Languages: English: C1 - Technical Skills: Excel knowledge and previous experience in administrative tasks, call centers, or similar roles. - Experience: Ideally, you have worked with KPIs and are comfortable using SOPs. - Availability: Must be available from Monday to Sunday with two days off (Friday-Saturday or Sunday-Monday depending the week) Your Benefits - Full-time work schedule of 40 hours per week, with a daily shift of 8 hours. The company will establish the start times for weekend shifts monthly, which will be between 11:00 PM and 2:30 PM, finishing between 8:30 PM and 11:00 PM and 10.30 PM the latest in the weekends - Two consecutive days off during the week. - Professional Growth: Work in a scale-up with development opportunities. - Continuous Learning. - Work Environment: Join a multicultural team in a modern office in the Glòries area of Barcelona, equipped with relaxation areas, snacks, and open spaces. - Contract: Start date of 07/01/2025 with an initial contract of 3 + 3 months, with real possibilities of becoming a permanent employee. - Benefits: Salary of € 1662,5 (19K + shift bonus), plus meal tickets (€147 monthly). - Regular Team-building Activities.
Join our team as a Back Office Administrator in Fraud Management! Do you have advanced English skills and are you looking for an exciting opportunity to grow within an innovative company? If you're available on WEEKENDS... we're looking for you! Our Client We are a leading fraud management company, collaborating with banks, fintechs, and other financial institutions to protect millions of data points and ensure compliance with the strict regulatory requirements of the European Union. With offices in the heart of Barcelona, we offer a dynamic and multicultural environment where excellence is our daily standard. Your Responsibilities You will analyze customer files with a critical eye and attention to detail. You will collaborate with financial institutions to obtain the necessary information. You will resolve issues quickly and efficiently. You will verify identities, ensuring security and trust in every process. Job Requirements Education: Higher Education Degree (Ciclo Formativo Grado Superior) Languages: English: C1 Technical Skills: Excel knowledge and previous experience in administrative tasks, call centers, or similar roles. Experience: Ideally, you have worked with KPIs and are comfortable using SOPs. Availability: Must be available from Monday to Sunday with two days off during the week. Your Benefits - Full-time work schedule of 40 hours per week, with a daily shift of 8 hours. The company will establish the start times for weekend shifts monthly, which will be between 12:00 PM and 3:00 PM, finishing between 8:30 PM and 11:30 PM. - Two consecutive days off during the week. - Professional Growth: Work in a scale-up with development opportunities. - Continuous Learning. - Work Environment: Join a multicultural team in a modern office in the Glòries area of Barcelona, equipped with relaxation areas, snacks, and open spaces. - Contract: Start date of 07/01/2025 with an initial contract of 3 + 3 months, with real possibilities of becoming a permanent employee. - Benefits: Salary of €20,615 (19K + shift bonus), plus meal tickets (€147 monthly). - Regular Team-building Activities.