¿Eres empresa? Contrata office restaurante candidatos en Barcelona
Somos el principal distribuidor de producto peruano en Europa, de capital familiar, que lidera una amplia oferta de servicios a distribuidores, tiendas y restaurantes, con presencia en más de 20 países. Todos los profesionales de Titan Aliment compartimos unos principios que tienen como base las personas, la ética, la calidad y la excelencia en el trabajo. Buscamos a una persona muy proactiva, con vocación de asistencia, habilidades comunicativas y escritas, confidencialidad. Con dotes de organización, dedicación, eficiencia, capacidad de resolución de incidencias, habilidad y manejo de las herramientas informáticas. Requisitos: Actitud positiva, interés por el entorno. Metódico/a: riguroso/a, trabajo con calidad. Ordenado/a: documentar y reportar las tareas realizadas. Capacidad de trabajo en equipo. Paquete Office alto, y experiencia con SAGE. (Indispensable) Una persona proactiva, analítica y que esté acostumbrada a trabajar en equipo y de manera autónoma. Experiencia probada en puesto similar (pedidos, transporte, facturación, incidencias, impagados, etc.) Indispensable: Experiencia/conocimientos SAGE y otros ERP Experiencia en un puesto similar de 2 año o más. Se valora: Experiencia amplia y referencias orgánicas. Experiencia en puestos con responsabilidad contable. Conocimientos altos de paquete office (Excell y Power Point) Experiencia en un puesto similar de 4 año o más. Responsabilidades destacadas: Soporte a Dirección. Atención telefónica. Gestión general de recibos. Control de Cuentas Mediador y resolución de Incidencias. Gestión de peticiones clientes (incidencias recibos). Gestión de facturas (contabilizar, registrar) Contabilizar nóminas, SS, gastos y suministros. Registrar y reportar ventas diarias de los diferentes Departamentos Contabilizar amortizaciones y pagos de proveedores/clientes/bancos. Verificación de contratos de financieras y de cargos recibos de bancos. Comprobación de ingresos diarios y de transferencias a cuentas de la empresa. Conciliaciones bancarias y control de la tesorería semanal Cierre mensual, trimestral y anual. Preparación y verificación de pagos semanales y mensuales. Control stocks semanal/diario Pago de impuestos. Emisión de factura de clientes y proveedores. Contabilización de facturas. Funciones: - Tareas de reporting, análisis de cierre contable, desviaciones y control presupuestario. - Apoyo a otros departamentos dando respuesta a las consultas realizadas. - Elaboración de procesos presupuestarios en coordinación con el resto de áreas de la compañía. - Indicadores de actividad de negocio y control de su aplicación. ¿Qué te ofrecemos? Formarás parte de un equipo de trabajo en una empresa líder en su sector, es decir, estarás rodeada de un ambiente enfocado en sus objetivos. Ofrecemos incorporación inmediata, contrato indefinido, retribución en función de valores y experiencia. Horario de lunes a viernes de 7 a 16h en nuestra oficina de la Zona Franca (08040).
About the job Company Description We’re looking for a Guest Services Manager to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Front Office Manager, you will be responsible for leading day to day hotel operations and make sure our guest experience never flags. Being our Guest Services Manager is a great step if you’re keen to develop and grow with us – whether you’re currently in hospitality or not. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! Job Description What you’ll do… Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again. Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house. You’ll be hands-on and willing to regularly work both front and back of house, maintaining lobby and public area presence, spending time with guests and team members alike. To assist the Director of Operations and General Manager to manage any changes in hotel procedures around health and safety compliance. You’ll be hands-on and willing to regularly work both front and back of house, maintaining lobby and public area presence, spending time with guests and team members alike. Act as Manager on duty, making sure everything is running smoothly and looking sharp , working with the team to find solutions to any hick ups. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Hotel or leisure related experience as Duty Manager or similar role. Be fluent in Spanish and English, Catalan will by highly valuable as other additional languages. If you’re familiar with Opera cloud or similar front desk operating system and understand GDS that would be a big advantage. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona Department: Guest Relations The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
¡En Popeyes® necesitamos de tu talento! 🤟🏻 Si quieres contribuir a que nuestra receta Louisiana llegue a todas las partes de nuestro país, ¡ahora es tu oportunidad! 🍗 ¿Te gustaría trabajar en un entorno dinámico con oportunidades reales de hacer carrera profesional? ¡Has encontrado tu lugar! Buscamos encargado para nuestro restaurante de la zona Av. Josep Tarradellas. 🍗 ¿Qué necesitamos de ti? 🍗 · Experiencia como encargado/a preferiblemente en el sector de la restauración. · Valorables conocimientos de TPV, CAJA, MANEJO DE Office y ofimática en general a nivel de usuario. · Disponibilidad completa. · Estudios mínimos deseables: educación secundaria obligatoria. · Facilidad para desplazamiento a nuestro restaurante. · Habilidades para atender a nuestros clientes como nadie. · Trabajar en equipo con el talento de nuestras cocinas. · Ganas, ganas y más ganas de aprender, ¡nunca es suficiente! 🍗 ¿Cómo será tu día a día en Popeyes®? 🍗 · Atenderás a nuestros clientes y te encargarás del cobro en la caja. · Harás un control de los turnos de personal y del efectivo del establecimiento. · Supervisarás el grado de cumplimiento de los objetivos de las ventas diarias. · Te encargarás de velar que nuestro pollo cumpla con los estándares de calidad, caducidades, temperaturas e higiene del establecimiento. · Preparar pedidos para todos nuestros canales de venta: sala, take away y delivery. · Tareas de reposición y control del stock del establecimiento. 🍗 ¿Qué te ofrecemos a cambio? 🍗 · Plan de carrera: Posibilidad de realizarte en una gran empresa de restauración en plena expansión y desarrollo a nivel nacional. ¡Podrás llegar a gerente en poco más de un año si cumples con el plan estipulado y existe una vacante en alguno de nuestros establecimientos! · Modalidad de contrato: Indefinido con diferentes tipos de jornadas (30/40H). · Horario: Turnos rotativos. · Salario: Según convenio. · Disfrutar de la Retribución Flexible de RB Iberia (ticket restaurante, transporte, guardería…), una plataforma llena de beneficios para que ahorres mensualmente. · Beneficiarte de un pack de descuentos y experiencias solo por ser de RB Iberia (descuentos de grupo y otras promociones). Si eres un auténtico fan de nuestro pollo® y quieres formar parte de un proyecto laboral retador, ¡no dudes más y envíanos tu solicitud! Pa team, el nuestro Pa Pollo, Popeyes®
JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Management About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
¡En Burger King® necesitamos de tu talento! 🤟🏻 Si quieres contribuir a que el fuego de nuestras parrillas no cese, ¡ahora es tu oportunidad! 🔥 ¿Te gustaría trabajar en un entorno dinámico con oportunidades reales de hacer carrera profesional? ¡Has encontrado tu lugar! Buscamos un/a encargado/a para nuestro restaurante de la zona. 🍔 ¿Qué necesitamos de ti? 🍔 - Experiencia como encargado/a preferiblemente en el sector de la restauración. - Valorables conocimientos de TPV, caja, manejo de Office y ofimática en general a nivel de usuario. - Disponibilidad completa. - Estudios mínimos deseables: educación secundaria obligatoria. - Facilidad para desplazamiento a nuestro restaurante. - Habilidades para atender a nuestros clientes como nadie. - Trabajar en equipo con el talento de nuestras cocinas. - Ganas, ganas y más ganas de aprender, ¡nunca es suficiente! 🍔 ¿Cómo será tu día a día en Burger King®? 🍔 - Atenderás a nuestros clientes y te encargarás del cobro en la caja. - Harás un control de los turnos de personal y del efectivo del establecimiento. - Supervisarás el grado de cumplimiento de los objetivos de las ventas diarias. - Te encargarás del cumplimiento de los estándares de calidad, caducidades, temperaturas e higiene del establecimiento. - Preparar pedidos para todos nuestros canales de venta: sala, take away y delivery. - Tareas de reposición y control del stock del establecimiento. 🍔 ¿Qué te ofrecemos a cambio? 🍔 - Plan de carrera: Posibilidad de realizarte en una gran empresa de restauración en plena expansión y desarrollo a nivel nacional. ¡Podrás llegar a gerente en poco más de un año si cumples con el plan estipulado y existe una vacante en alguno de nuestros establecimientos! - Modalidad de contrato: Indefinido. - Horario: Turnos rotativos. - Salario: Según convenio. - Disfrutar de la Retribución Flexible de RB Iberia (ticket restaurante, transporte, guardería…), una plataforma llena de beneficios para que ahorres mensualmente. - Beneficiarte de un pack de descuentos y experiencias solo por ser de RB Iberia (descuentos de grupo y otras promociones). Si eres un/a auténtico/a fan del Whopper® y quieres formar parte de un proyecto laboral retador, ¡no dudes más y envíanos tu solicitud! ¡Conviértete en un/a auténtico/a King!
About the job Buscamos un Chef de Cocina italiano con talento para dirigir nuestra cocina y crear platos excepcionales que harán las delicias de nuestros comensales. El candidato ideal tendrá una sólida experiencia como chef, especialmente en Italia, y pasión por la auténtica cocina italiana, incluyendo pasta, pizza, focaccia y otras especialidades . Misión Definir y supervisar la aplicación de las normas y estándares de calidad del Grupo Prospectors: Definir las preparaciones y velar por el cumplimiento de las instrucciones de las recetas en cuanto a metodología, tiempos y características de presentación. Garantizar que el equipo de cocina anticipe las preparaciones necesarias para el servicio siguiente Elaborar inventarios diarios, mensuales y anuales Imponer la aplicación estricta de todos los procedimientos de higiene APPCC, garantizando el cumplimiento del proceso de limpieza de los equipos y materiales de cocina Comprobar las existencias en cámaras frigoríficas en todos los puestos y en toda la cocina Comprobar que la cocina y todas las zonas adyacentes (zona de vajilla, back office, almacenes, zona de preparación en frío, guardarropa del personal, etc.) están correctamente almacenadas. Controlar cualquier daño o deterioro físico de la cocina Garantizar el uso correcto de los equipos y herramientas suministrados por el restaurante. Garantizar el cierre de la cocina Gestionar los equipos: Apoyar la gestión y la gestión de los recursos humanos del equipo: Formar al personal para desarrollar sus conocimientos Identificar perfiles para el desarrollo Fidelizar al personal creando un clima de cohesión y respeto Delegar responsabilidades en el sous-chef o chef de partie durante su ausencia Ser capaz de sustituir a todos los cargos inferiores del equipo Apoyar a los equipos de cocina en el buen funcionamiento de sus puestos de trabajoGestionar los horarios del personalGarantizar los estándares de satisfacción del cliente Ser embajador de los valores de Prospectors y del restaurante promoviendo una imagen interna y externa positiva del establecimientoRespetar y garantizar todo el protocolo de servicio de la cocinaControlar la evolución de cada mesa durante el servicio utilizando la herramienta informática puesta a su disposiciónComprobar y controlar los pedidos de los clientes Anticiparse a los pedidos de los clientes y minimizar los tiempos de espera Colaborar con todas las funciones del Grupo Prospectors Trabajar en estrecha colaboración con la dirección Trabajar en perfecta armonía con el Director de Operaciones y los equipos Asegurarse de que la información pertinente se transmite a los superiores inmediatos y al personal bajo su responsabilidad Estar familiarizado con el calendario de eventos del establecimiento Mantener buenas relaciones con los proveedores Competencias : Comprensión del contexto, los problemas y los actores del sector de la restauración Normas de calidad (recetas, seguimiento de los recursos humanos y del restaurante) Estar familiarizado con los presupuestos y las herramientas financieras (informe semanal, recibos, tarjeta de recaudación, etc.) Estar familiarizado con todos los procedimientos de higiene y las normas APPCC y saber aplicarlos a su equipo Estar familiarizado con todas las herramientas de trabajo (cocina, unidades de refrigeración y todo el equipo relacionado con la cocina). Gestionar un equipo: apoyo, formación, desarrollo de competencias y cohesión. Establecer los horarios del personal respetando las normas legales y los objetivos de calidad. Dominar las herramientas informáticas Number of positions: 2 Department: F&B kitchen The company L'Amoroso es un festivo restaurante italiano situado en la Av. diagonal 423, frente a las selectas discotecas de Barcelona. Disfrutamos de platos italianos y mediterráneos y deliciosos cócteles. La decoración se inspira en la costa amalfitana et de Capri.
INCORPORACIÓN INMEDIATA - Jornada parcial - Contrato por sustitución baja médica Somos Honest Greens, un grupo de restauración innovador, apasionado por lo que hacemos y en rápida expansión. Contamos con la misión de influir positivamente en la sociedad a través de la comida real. Hacemos las cosas de manera diferente en nuestra industria, adoptando y creando nuevas tendencias y tecnologías del mundo de la restauración; las cuales nos permiten hacer que la alimentación saludable sea asequible para todos, además de increíblemente deliciosa. Creemos firmemente que esto va a ayudar a nuestras comunidades a vivir más felices y de manera más saludable. ¿Qué estamos buscando? Creemos que una empresa es la suma de los individuos que la componen; por eso buscamos a los que serán nuestros futuros líderes: personas positivas, proactivas y con muchas ganas de crecer con nosotros y dejar su huella. Tengas o no tengas experiencia trabajando en restaurantes, lo importante es que estés deseando aprender y crecer profesionalmente. Buscamos a un cleaner que tenga disponibilidad completa e inmediata para unirse al equipo en los próximos días con un contrato por sustitución de baja médica de 15h semanales. Con posibilidad de contrato indefinido. Responsabilidades: - limpieza general del restaurante, barrido y fregado de las superficies así como cuidado de baños. - Apoyo de office ¿Qué ofrecemos? Un equipo joven y dinámico abierto a aprender y evolucionar continuamente Rápida progresión y crecimiento profesional. ¿Estás listo para dar el salto y ser nuestra próxima “superstar”? Formación especializada para todos los miembros del equipo La libertad de ser tú mismo en el trabajo. Queremos personas reales y las queremos en todos nuestros restaurantes Los mejores offsites y eventos de empresa
About the job Job Number 24173295 Job Category Sales & Marketing Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for proactively soliciting and managing group and transient sales opportunities. Manages the hotel’s segment sales effort. Actively up-sells each business opportunity to maximize revenue opportunity. Manages daily activities related to group and transient sales objectives. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels (e.g., territory sales, company sales) to ensure group and transient sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group and transient sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Conducting Daily Sales Activities that Achieve Department Goals • Responds to incoming group and transient opportunities for the property that are outside parameters of the . • Manages departmental budget, including group and transient sales. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Uses sales resources and administrative/support staff effectively. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Conducts data analysis and sharing of information on market conditions, competitors, client and industry changes, economic forecasts and trends. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new group and transient business to achieve personal and property revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the property based on market conditions and property needs. • Monitors same day selling procedures to maximize room revenue and control property occupancy. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. • Maximizes total hotel revenue by working closely with Rooms and Catering departments. Providing Exceptional Customer Service to all Guests and Customers • Supports customer loyalty to company by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports customer service standards and property’s brand standards. • Provides excellent customer service consistent with the daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to company. Additional Sales and Marketing Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Participates in and practices daily service basics of the brand. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Marketing About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
¡En Burger King® necesitamos de tu talento! 🤟🏻 Si quieres contribuir a que el fuego de nuestras parrillas no cese, ¡ahora es tu oportunidad! 🔥 ¿Te gustaría trabajar en un entorno dinámico con oportunidades reales de hacer carrera profesional? ¡Has encontrado tu lugar! Buscamos un/a encargado/a para nuestros restaurantes de la zona centro de Barcelona. 🍔 ¿Qué necesitamos de ti? 🍔 - Experiencia como encargado/a preferiblemente en el sector de la restauración. - Valorables conocimientos de TPV, caja, manejo de Office y ofimática en general a nivel de usuario. - Disponibilidad completa. - Estudios mínimos deseables: educación secundaria obligatoria. - Facilidad para desplazamiento a nuestro restaurante. - Habilidades para atender a nuestros clientes como nadie. - Trabajar en equipo con el talento de nuestras cocinas. - Ganas, ganas y más ganas de aprender, ¡nunca es suficiente! 🍔 ¿Cómo será tu día a día en Burger King®? 🍔 - Atenderás a nuestros clientes y te encargarás del cobro en la caja. - Harás un control de los turnos de personal y del efectivo del establecimiento. - Supervisarás el grado de cumplimiento de los objetivos de las ventas diarias. - Te encargarás del cumplimiento de los estándares de calidad, caducidades, temperaturas e higiene del establecimiento. - Preparar pedidos para todos nuestros canales de venta: sala, take away y delivery. - Tareas de reposición y control del stock del establecimiento. 🍔 ¿Qué te ofrecemos a cambio? 🍔 - Plan de carrera: Posibilidad de realizarte en una gran empresa de restauración en plena expansión y desarrollo a nivel nacional. ¡Podrás llegar a gerente en poco más de un año si cumples con el plan estipulado y existe una vacante en alguno de nuestros establecimientos! - Modalidad de contrato: Indefinido. - Horario: Turnos rotativos. - Salario: Según convenio. - Disfrutar de la Retribución Flexible de RB Iberia (ticket restaurante, transporte, guardería…), una plataforma llena de beneficios para que ahorres mensualmente. - Beneficiarte de un pack de descuentos y experiencias solo por ser de RB Iberia (descuentos de grupo y otras promociones). Si eres un/a auténtico/a fan del Whopper® y quieres formar parte de un proyecto laboral retador, ¡no dudes más y envíanos tu solicitud! ¡Conviértete en un/a auténtico/a King!
About the job Job Number 24172294 Job Category Event Management Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Accountable for the overall success of the Banquets Department. Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). • Applies knowledge of all laws, as they relate to an event. • Uses banquet beverage “Use” records to control liquor costs and manage the banquet beverage perpetual inventory. • Ensures accurate customer billing for banquet events. • Ensures coordination and execution throughout the event. • Attends pre-conference meetings to ensure specifications of the group event are well executed. Leading Banquet Team • Attends and participates in all pertinent meetings. • Leads shifts and actively participates in the servicing of events. • Leads discussions to review scheduled events and proactively avoid service challenges and failures. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Profitability • Assists team in developing lasting relationships with groups to retain business and increase growth. • Manages department controllable expenses to achieve or exceed budgeted goals. Ensuring Exceptional Customer Service • Anticipates guests' needs and responds promptly. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Handles guest problems and complaints. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Empowers employees to provide excellent customer service. • Strives to improve service performance. Conducting Human Resources Activities • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. • Ensures property policies are administered fairly and consistently. • Monitors and manages the payroll function. • Schedules banquet service staff to forecast and service standards, while maximizing profits. • Ensures employees are treated fairly and equitably. • Effectively schedules to business demands and for tracking of employee time and attendance. • Celebrates successes and publicly recognizes the contributions of team members. • Strives to improve employee retention. • Ensures employees receive on-going training to understand guest expectations. • Sets goals and delegates tasks to improve departmental performance. • Provides additional training to employees of other departments when additional assistance is needed for larger functions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Management About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
¿Hablas Alemán a nivel nativo o bilingüe? ¿Te gusta el contacto con los clientes? ¡Esta oferta es ideal para lo que buscas! Nuestro cliente Empresa especializada en la producción y venta de suplementos alimenticios enfocados en el fortalecimiento del sistema inmunológico. Ofrece productos basados en la tecnología de factores de transferencia, diseñada para apoyar la salud y el bienestar. También promueve oportunidades de negocio mediante un modelo de mercadeo en red. Tus funciones Entre las diversas funciones, te encargarás de: - Atención telefónica tanto en emisión como en la recepción de llamadas. - Gestión de respuesta administrativa (vía mail, vía chat). - Gestión de respuestas y atención de solicitudes vía mail. - Atención y soporte a la oficina central en Utah, en área administrativa. Requisitos del puesto Formación: Ciclo Formativo Grado Medio Idiomas: Alemán: C2 Conocimientos: uso del paquete microsoft - Nivel bilingüe o nativo de Alemán y Castellano. - Valorables otros idiomas como Francés. - Necesaria experiencia previa como Customer Service o Atención al cliente. - Residencia en Cataluña. - Conocimiento de herramientas informáticas (Microsoft Office). - Buenas capacidades comunicativas y empatía. - Resolución de conflictos. - Orientación al cliente. - tus beneficios - Horario: Lunes a Viernes de 9h a 17:30h - Contrato: indefinido (a través de empresa) - Salario base: 21.000 euros brutos al año - Pluses varios como Ticket restaurant (10 euros/dia) y 100 euros brutos en nómina por compra de Productos de la marca - Modelo de trabajo: 100% remoto/teletrabajo (con 1 día al mes presencial en las oficinas de Barcelona) - Incorporación inmediata ¿por qué con randstad? Randstad, tu mejor elección Trabajar con nosotros es poder elegir entre una amplísima variedad de ofertas de los mejores empleos y en las mejores empresas. Es elegir que te contraten con todas las garantías legales. Es poder firmar el contrato en remoto con todas las garantías y acceder a tu documentación de una manera rápida y sencilla, gracias a nuestra innovadora tecnología. Siempre cerca de ti, realizamos un seguimiento personalizado de tu incorporación para facilitarte la adaptación a tu nuevo puesto de trabajo. Y cómo queremos que sigas creciendo, contaremos contigo para futuras oportunidades de empleo. Elige trabajar con Randstad y te ayudaremos a encontrar ese empleo que mejor se adapta a ti. Somos empleo sostenible La ambición de Randstad es ser la compañía de talento más equitativa y especializada del mundo. Ayudamos a las personas y a las organizaciones a desarrollar su verdadero potencial, buscando oportunidades que impulsen la sostenibilidad económica y prioricen el bienestar de las personas y el planeta. Empleo inclusivo Nuestra convicción de que todas las personas, independientemente de su procedencia, tienen las mismas oportunidades de éxito se demuestra en nuestros procesos, donde promovemos la equidad laboral a través equipos diversos e inclusivos. compromiso NetZero Reforzamos nuestro compromiso ambiental para lograr la neutralidad de carbono en 2050 a través de la iniciativa Science Based Targets (SBTi).
About the job Company Description We’re looking for a Night Manager to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Front Office Manager, you will be responsible for leading the night shift and make sure our guest experience never flags – even at night. Being our Night Manager is a great step if you’re keen to develop and grow with us – whether you’re currently in hospitality or not. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… Lead the night shift and oversee the night team tasks. You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way. Take care of our guests, which may include check in/check out, handling billing, making sure guest accounts and data are correct, and dealing with any requests and enquiries. Working with our Front Office Manager and the rest of the Hoxton team in setting selling strategies and ensuring maximum occupancy. Proactively keep an eye on all our public areas, working with our restaurant and security teams to make sure everything is running without a hitch, and handling any issues as and when they arise. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. People who know you would likely describe you as ‘unflappable’; you’ve got plenty of experience dealing with different types of requests successfully. Previous experience as Night Manager within a 4* or 5* hotel property. Must be fluent in Spanish and English, Catalan and additional languages will be highly valuable. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Buscamos gente feliz con ganas de trabajar en nuestros restaurantes y de progresar en nuestra familia, con ilusión y con intención de crecer en el mundo de la hostelería. Que te Ofrecemos: Contrato Indefinido a 40 horas semanales 2 días de descanso semanal Formar parte de una empresa de referencia en el sector de la hostelería a nivel nacional e internacional Prender junto a un equipo profesional y con experiencia en el sector Planes de formación Internos, adaptados a las funciones del cargo Dia de Licencia Adicional: día de cumpleaños Acompañamiento en el desarrollo personal y profesional Seriedad absoluta en el cobro de vuestras nóminas (pagos antes del fin de mes en curso) Juego de uniformes Requisitos del cargo: Permiso de trabajo en vigor Experiencia como auxiliar de limpieza y friegaplatos Tus Funciones: Limpiar y mantener limpias superficies y mobiliario en edificios y locales. Realizar la limpieza, higienización y en su caso, desinfección de suelos, paredes, techos, cristales y mobiliario en edificios y locales. Retirar la suciedad y los residuos. Limpieza de sala y/o cocina. Manejo del tren de lavado a mano de ollas, sartenes y demás utensilios de cocina. Comunicación al gerente y resto de encargados de todas las incidencias que afectan al restaurante. Si te convencen estas condiciones sube tu candidatura a nuestra oferta de trabajo. Gracias
About the job Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel reminds us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations. At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay. Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories. About The Miiro Borneta Hotel The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella. Job Description What you’ll do 1. Group reservation & events management: Process and coordinate rooming lists and ensure effective communication of information between departments. Create and manage group reservations in the Apaléo PMS, ensuring that all customer information required for billing is correctly entered. Collaborate with the Sales and F&B teams in organizing events and group bookings, from the initial inquiry to event completion. Manage the logistics of events, including rooming list, memos, and Beo`s. Coordinate with other hotel departments (food and beverage, housekeeping, front desk) to ensure the smooth execution of events. Review the show rooms daily to make sure they are perfect for site inspection. Maintain consistent communication with clients to ensure their requests are promptly and accurately addressed. Reply enquiries. Provide support in resolving any last-minute changes or issues that may arise during the event. Participate in post-event evaluations to identify opportunities for improvement. 2. Customer Service: Respond to customer requests by phone and email in a professional and responsive manner. Ensure rigorous follow-up of files and handle any special requests in collaboration with the relevant teams. 3. Billing Monitoring: Track group billing in conjunction with the accounting department. Manage reminders to customers for pending payments, ensuring deadlines are met. 4. Communication and Coordination: Work closely with the Sales, Reservations, Front Office, F&B and Accounting teams to ensure efficient management of group bookings. Ensure that all customer and booking information is shared internally in an accurate and timely manner. Required skills · Experience in a similar role in hospitality or reservation management (ideally group). · Previous experience in event coordination, preferably within the hospitality industry. · Proficiency in hotel management tools, including PMS (ex Opera, Apaléo and Revinate). · Excellent written and oral communication skills, with the ability to manage multiple requests simultaneously. · Great organizational skills, ability to meet deadlines, manage priorities and multitask effectively. · Strong attention to detail and effective communication skills. · Ability to work as part of a team and collaborate closely with the Sales & Events Manager and other hotel departments. · Customer-oriented approach with the ability to anticipate client needs. · Fluent English and Spanish required. · Proficiency in common office tools (Excel, Word, etc.). What do we offer · A competitive salary. · Discounted hotel room rates across our hotels, for you and friends and family. · Fantastic Training and Development opportunities. · Free Meals on shift. · Unrivalled Career Progression prospects. Department: Sales The company Launching summer 2024, Borneta boasts 92 rooms, an atmospheric restaurant with an open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, Borneta invites you to discover the charms of the Ciutat Vella.
¡En Popeyes® necesitamos de tu talento! 🤟🏻 Si quieres contribuir a que nuestra receta Louisiana llegue a todas las partes de nuestro país, ¡ahora es tu oportunidad! 🍗 ¿Te gustaría trabajar en un entorno dinámico con oportunidades reales de hacer carrera profesional? ¡Has encontrado tu lugar! Buscamos encargado para nuestro restaurante de la zona de la Rambla (pto de refencia Fraba I Puig). 🍗 ¿Qué necesitamos de ti? 🍗 · Experiencia como encargado/a preferiblemente en el sector de la restauración. · Valorables conocimientos de TPV, CAJA, MANEJO DE Office y ofimática en general a nivel de usuario. · Disponibilidad completa. · Estudios mínimos deseables: educación secundaria obligatoria. · Facilidad para desplazamiento a nuestro restaurante. · Habilidades para atender a nuestros clientes como nadie. · Trabajar en equipo con el talento de nuestras cocinas. · Ganas, ganas y más ganas de aprender, ¡nunca es suficiente! 🍗 ¿Cómo será tu día a día en Popeyes®? 🍗 · Atenderás a nuestros clientes y te encargarás del cobro en la caja. · Harás un control de los turnos de personal y del efectivo del establecimiento. · Supervisarás el grado de cumplimiento de los objetivos de las ventas diarias. · Te encargarás de velar que nuestro pollo cumpla con los estándares de calidad, caducidades, temperaturas e higiene del establecimiento. · Preparar pedidos para todos nuestros canales de venta: sala, take away y delivery. · Tareas de reposición y control del stock del establecimiento. 🍗 ¿Qué te ofrecemos a cambio? 🍗 · Plan de carrera: Posibilidad de realizarte en una gran empresa de restauración en plena expansión y desarrollo a nivel nacional. ¡Podrás llegar a gerente en poco más de un año si cumples con el plan estipulado y existe una vacante en alguno de nuestros establecimientos! · Modalidad de contrato: Indefinido con diferentes tipos de jornadas (30/40H). · Horario: Turnos rotativos. · Salario: Según convenio. · Disfrutar de la Retribución Flexible de RB Iberia (ticket restaurante, transporte, guardería…), una plataforma llena de beneficios para que ahorres mensualmente. · Beneficiarte de un pack de descuentos y experiencias solo por ser de RB Iberia (descuentos de grupo y otras promociones). Si eres un auténtico fan de nuestro pollo® y quieres formar parte de un proyecto laboral retador, ¡no dudes más y envíanos tu solicitud! Pa team, el nuestro Pa Pollo, Popeyes®
About the job Job Number 24172291 Job Category Event Management Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Directs and motivates team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates expected performance and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. JOB SPECIFIC TASKS Participating in and Leading Catering Teams • Demonstrates self confidence, energy and enthusiasm. • Understands how to manage in a culturally diverse work environment. • Uses problem solving methodology for decision making and follow up. • Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility. • Builds a positive work environment by demonstrating self confidence, energy and enthusiasm. Supporting the Management of Catering Operations • Interacts with other catering employees, customers and guests, vendors and suppliers. • Demonstrates knowledge of all departments within the property. • Communicates group needs to various departments within the property. • Prompts handling of all inquiries within market and parameters. • Creates written and verbal presentations effectively. Ensuring Exceptional Customer Service • Communicates all details of catering events to operating departments and customers. • Manages the quality process in areas of customer service and employee satisfaction. Supporting and Coordinating with the Sales and Marketing Function • Qualifies business and tracks leads. • Solicits and books meetings, conferences and catered corporate and social events. • Finalizes and upsells catering arrangements for group/convention business. • Negotiates and markets to drive sales and create profits. • Identifies customer needs and all sales opportunities which ensure successful catering events. Conducting Human Resources Activities • Provides constructive coaching and counseling to employees. • Supports the development, training, and mentoring of employees. • Demonstrates knowledge of how and when to impose deadlines and delegate tasks. • Motivates and provides a work environment in which employees are productive. • Listens and responds to employee's needs. • Manages group or interpersonal conflict situations effectively. • Develops and manages hourly employees. • Adheres to EEO and AA policies. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Event About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Resumen del Puesto: Es un rol clave en el restaurante, responsable de atraer y gestionar grupos y eventos especiales, garantizando una experiencia personalizada y de alta calidad para los clientes. Además, actúa como enlace entre el cliente y los departamentos operativos, mientras lleva a cabo tareas administrativas esenciales para apoyar la gestión y el crecimiento del negocio. Responsabilidades Principales: Gestión Comercial: Prospección y Captación de Clientes: Identificar y captar nuevos clientes, especialmente para eventos y reservas grupales. Mantener relaciones sólidas con clientes corporativos y particulares para fomentar la fidelización. Diseñar estrategias de venta y promociones específicas para eventos y grupos. Negociación y Venta: Preparar propuestas comerciales personalizadas que se ajusten a las necesidades de los clientes. Negociar precios y contratos asegurando la rentabilidad del restaurante. Gestionar reservas de grupos y coordinar detalles logísticos con el cliente. Análisis de Mercado: Realizar estudios de mercado para identificar oportunidades de negocio. Supervisar a la competencia y adaptar las ofertas del restaurante a las tendencias actuales. Crear informes sobre el desempeño comercial y proponer estrategias para incrementar las ventas. Gestión de Eventos y Grupos: Planificación y Organización: Diseñar propuestas personalizadas para eventos. Coordinar todos los aspectos del evento: menús, horarios, decoración, equipo técnico y personal necesario. Establecer cronogramas y listas de tareas para garantizar una ejecución impecable. Supervisión del Evento: Estar presente el día del evento para supervisar su desarrollo y resolver cualquier imprevisto. Coordinar con el personal del restaurante. Relación con Proveedores y Colaboradores: Negociar y coordinar con proveedores externos (músicos, floristas, técnicos audiovisuales, etc.). Colaborar con el chef y el equipo de cocina para personalizar los menús según las necesidades del cliente. Back Office y Soporte Operativo: Gestión Administrativa: Manejar la agenda de eventos y reservas grupales. Preparar y revisar contratos, presupuestos y facturación para eventos y grupos. Controlar material y contenido comercial Relación con Clientes: Responder consultas, solicitudes y seguimientos post-evento. Gestionar pagos, depósitos y cualquier aspecto financiero relacionado con reservas y eventos. Optimización de Procesos: Implementar mejoras en los procesos de coordinación entre departamentos. Elaborar reportes de resultados operativos y financieros relacionados con eventos y grupos. Habilidades y Competencias: Habilidades excepcionales de comunicación y negociación. Capacidad para trabajar de forma autónoma y gestionar múltiples tareas. Excelentes habilidades de organización y atención al detalle. Proactividad y enfoque orientado a resultados. Experiencia en el manejo de herramientas digitales de gestión Conocimientos sólidos en marketing y ventas. Habilidad para resolver problemas de forma rápida y efectiva. Requisitos: Experiencia previa de 1 año en roles similares (ventas, eventos o back office en restaurantes o hotelería). Conocimiento avanzado de inglés (otros idiomas son un plus). Disponibilidad para horarios flexibles, incluidos fines de semana y noches. Beneficios: Salario competitivo Oportunidades de desarrollo profesional y formación continua. Ambiente de trabajo dinámico y creativo. Participación activa en eventos de alta categoría y proyectos innovadores.
Descripción del Trabajo: Buscamos Shoppers para realizar evaluaciones puntuales en diferentes establecimientos. Las tareas incluyen visitar tiendas o restaurantes, interactuar con el personal, evaluar el servicio y la atención al cliente, y posteriormente reportar la experiencia de manera detallada. Requisitos: Habilidades avanzadas en Microsoft Office (especialmente en Word y Excel). Excelentes habilidades de comunicación escrita y verbal. Experiencia previa y habilidades en atención al cliente. Formalidad y responsabilidad en el cumplimiento de tareas. Buena ortografía y capacidad de redacción precisa y clara.
SUSTITUCIÓN POR VACACIONES DICIEMBRE ¿Quieres unirte a la “Real Food Revolution”? ¡Estamos buscando talentos como tú! Somos Honest Greens, un grupo de restaurantes innovador y un #Lifestyle Brand, apasionado por lo que hacemos y en rápida expansión. Contamos con la misión de influir positivamente en la sociedad a través de la comida real. ¿Qué estamos buscando? Buscamos dos office de cocina con contratos temporales por sustitución de vacaciones y posibilidad de un contrato indefinido en los próximos meses para que se incorporen a trabajar con nosotros con un contrato de 40h/semana. Necesitamos que los candidatos/as puedan incorporarse con nosotros en Diciembre. ¿Qué ofrecemos? -Un ambiente de trabajo divertido y positivo -Rápida progresión y oportunidad de crecimiento profesional -Formación especializada para todos los miembros del equipo -La libertad de ser tú mismo en el trabajo. Queremos personas reales y las queremos en todos nuestros locales -Los mejores eventos de empresa -Localización central -Pago extra si trabajas en festivo Responsabilidades: - Mantener una zona de trabajo limpia y organizada. - Reponer los vasos y la vajilla limpia y retirar los desechos de la zona de trabajo - Tirar la basura acumulada en la zona de trabajo - Limpiar, pinzas, bandejas, vajilla y cristalería durante todo el turno - Mantener limpias las bayetas y los productos de limpieza - Reponer los productos de limpieza para la cocina cuando sea necesario - Retirar la vajilla y tenazas sucias y reponerlas con equipamiento limpio - Ayudar al equipo de sala y cocina a mantener un espacio de trabajo limpio y ordenado
About Us Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel remind us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations. At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay. Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories. About The Miiro Borneta Hotel The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella. Job Description What you’ll do 1. Group reservation & events management: · Process and coordinate rooming lists and ensure effective communication of information between departments. · Create and manage group reservations in the Apaléo PMS, ensuring that all customer information required for billing is correctly entered. · Collaborate with the Sales and F&B teams in organizing events and group bookings, from the initial inquiry to event completion. · Manage the logistics of events, including rooming list, memos, and Beo`s. · Coordinate with other hotel departments (food and beverage, housekeeping, front desk) to ensure the smooth execution of events. · Review the show rooms daily to make sure they are perfect for site inspection. · Maintain consistent communication with clients to ensure their requests are promptly and accurately addressed. Reply enquiries. · Provide support in resolving any last-minute changes or issues that may arise during the event. · Participate in post-event evaluations to identify opportunities for improvement. 2. Customer Service: · Respond to customer requests by phone and email in a professional and responsive manner. · Ensure rigorous follow-up of files and handle any special requests in collaboration with the relevant teams. 3. Billing Monitoring: · Track group billing in conjunction with the accounting department. · Manage reminders to customers for pending payments, ensuring deadlines are met. 4. Communication and Coordination: · Work closely with the Sales, Reservations, Front Office, F&B and Accounting teams to ensure efficient management of group bookings. · Ensure that all customer and booking information is shared internally in an accurate and timely manner. Required skills · Experience in a similar role in hospitality or reservation management (ideally group). · Previous experience in event coordination, preferably within the hospitality industry. · Proficiency in hotel management tools, including PMS (ex Opera, Apaléo and Revinate). · Excellent written and oral communication skills, with the ability to manage multiple requests simultaneously. · Great organizational skills, ability to meet deadlines, manage priorities and multitask effectively. · Strong attention to detail and effective communication skills. · Ability to work as part of a team and collaborate closely with the Sales & Events Manager and other hotel departments. · Customer-oriented approach with the ability to anticipate client needs. · Fluent English and Spanish required. · Proficiency in common office tools (Excel, Word, etc.). What do we offer · A competitive salary · Discounted hotel room rates across our hotels, for you and friends and family · Fantastic Training and Development opportunities · Free Meals on shift · Unrivalled Career Progression prospects
Additional Information DNI/NIE is requested Job Number 24155831 Job Category Finance & Accounting Location Renaissance Barcelona Hotel, Pau Claris, 122, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories. CANDIDATE PROFILE Education and Experience 4-year bachelor's degree in Finance and Accounting or related major. or a minimum of 2 years’ experience in Purchasing or a related field. CORE WORK ACTIVITIES Managing Work, Projects, Policies, and Standards for Purchasing Across Departments • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. • Assures sanitation compliance. • Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability. • Orders all food and beverage based on business needs. • Assists Executive Chef in maintaining/lower budgeted food/controllable costs. • Delegates and enforces first in/first out inventory rotation for all storeroom products. • Maintains sanitation and safety standards as specified in the brand guidelines. • Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets. • Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. • Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. • Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered. • Uses existing computer programs to perform daily and period end food and beverage costs. • Maintains inventory controls for proper levels, dating, rotation, requisitions, etc. • Completes administrative tasks on a timely basis (e.g., C-7s, menu costing, general office duties). • Completes period end inventory according to Food and Beverage and Accounting standard operation procedures. • Calculates figures for food and beverage inventory. • Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef. • Ensures all LSOP's are adhered to by all employees. • Receives and inspects all deliveries. • Maintains an accurate controllable log and beverage perpetual • Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures. Demonstrating and Applying Accounting Knowledge to Purchasing Operations • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. • Keeps up-to-date technically and applying new knowledge to your job. Supporting Purchasing Operations • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Ensure disciplinary situations are addressed in timely fashion and with consistency. • Ensures performance reviews are completed on a timely basis for supervisors and non-management employees. Maintaining Finance and Accounting Goals • Submits reports in a timely manner, ensuring delivery deadlines. • Ensures profits and losses are documented accurately • Achieves and exceeds goals including performance goals, budget goals, team goals, etc • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Interacts with kitchen staff, vendors and Executive Chef. • Uses existing computer programs effectively to post invoices, update items and costs. • Attends and participates in all pertinent meetings. • Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Managing Discipline Work, Projects, and Policies • Coordinates and implements accounting work and projects as assigned. • Coordinates, implements, and follows up on audits for all areas of property operations. • Complies with Federal and State laws applying to operations procedures. • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Analyzes information and evaluates results to choose the best solution and solve problems. • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. • Balances ledgers. Supporting Property Operations • Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Evaluates if discipline teams are meeting service needs and provides feedback to teams. • Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. • Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. • Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. • Works with team to put sustainable work processes and systems in place that support the execution of the strategy. • Reviews reports and financial statements to determine operations performance against budget. • Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience • Provides excellent customer service by being readily available/approachable for all customers and guests. • Takes proactive approaches when dealing with customers and guest concerns. • Extends professionalism and courtesy to customers and guests at all times. • Responds timely to customer service department request. • Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability • Supports annual quality audits. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures • Implements property emergency plan. • Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. • Implements and sustains property accident prevention programs. • Follows property-specific recovery plans. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Demonstrates self confidence, energy and enthusiasm. • Manages group or interpersonal conflict. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Manages time and possesses organizational skills. • Presents ideas, expectations and information in a concise, organized manner. • Uses problem solving methodology for decision making and follow up. • Makes calls if necessary. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover Barcelona while enjoying the defining luxuries of the Renaissance Barcelona Hotel. Conveniently situated in the heart of Barcelona, Spain, the hotel's location puts travelers near bountiful shopping, fine restaurants and a wealth of entertainment. Within walking distance of Paseo de Gracia, the city's world-renowned
Buscamos office de limpieza para un restaurante en Poble Espanyol de Montjuïc, BCN. TAREAS A DESEMPEÑAR: Lavar platos, cubiertos y material de cocina. SE OFRECE: 22.000 brutos anuales 3 años mínimo de experiencia en misma posición 1833,33 brutos/mes Turno de 6,5 horas por día de 16:30 a 23:00. (turnos seguidos SIEMPRE) Un día libre por semana. Contrato indefinido 40h semanales se ofrece estabilidad en el puesto
Buscamos Shoppers originarios de China para realizar evaluaciones puntuales en diferentes establecimientos. Las tareas incluyen visitar tiendas o restaurantes, interactuar con el personal, evaluar el servicio y la atención al cliente, y posteriormente reportar la experiencia de manera detallada. Requisitos: Habilidades en Microsoft Office (especialmente en Word). Excelentes habilidades de comunicación escrita y verbal. Experiencia previa y habilidades en atención al cliente. Formalidad y responsabilidad en el cumplimiento de tareas. Buena ortografía y capacidad de redacción precisa y clara.
Tienes un nivel nativo de alemán? Te interesa el mundo de los automóviles? Sigue leyendo, esta oferta te interesará! **nuestro cliente** Empresa líder en Europa ubicada en el centro de Barcelona, responsable de brindar soporte operativo integral así como servicios a las principales aseguradoras, corredores, gestores de flotas y fabricantes de automóviles. Ofrecen un control integral de siniestros de principio a fin, incluyendo un servicio al cliente omnicanal 24/7 todo el año, una red de talleres homologados y una gestión de siniestros altamente optimizada. Sus soluciones ayudan a ahorrar tiempo y dinero para que pueda brindar un servicio excepcional a su cliente que supere sus expectativas. **tus funciones** Principalmente, recogerás la información necesaria de la aseguradora y/o talleres a través de diferentes canales de comunicación (llamada, correo, sistema) para introducirla en los sistemas e iniciar la reparación de vehículos en la red de talleres de la empresa. También recibir llamadas de talleres para cancelar o consultar sobre las órdenes de reparación. Las funciones para el puesto de back-office son: - Gestiones administrativas y registro de datos en el sistema. - Generación y gestión de facturas. - Pagos en beneficios de los socios. - Contacto con la aseguradora y/o talleres mecánicos. - Gestión de llamadas, mails y sistemas internos. - Revisar y confirmar órdenes de reparación. **requisitos del puesto** - Nivel nativo/bilingüe de Alemán - Buen dominio del Español o del Inglés - Valorable experiencia previa en administración o finanzas. - Conocimientos de MS Office avanzado y habituado a trabajar con correo electrónico e Internet. - Disponible para empezar a trabajar inmediatamente en Barcelona. **tus beneficios** - Salario : 22.500 euros brutos / año. - Horario de oficina de lunes a viernes (8h a 17h / 9h a 18h). - Otros beneficios (ticket restaurante, mutuos médicos, etc.) - Posición estable ( contrato indefinido directamente con la empresa) - Incorporación lo antes posible. - Equipo internacional. - Actividades de team building y Afterworks durante el año.