ASSISTANT MAITRE D’
hace 1 día
Las Palmas
About the job We are looking for an Assistant Maitre D' who is passionate about hospitality, attention to detail, and leadership skills to support the operational management of our restaurants. This person will play a key role in delivering an exceptional guest experience by ensuring team coordination and close collaboration with the kitchen and other departments. Responsabilities: Assist the Head Maitre D’ in managing and supervising daily restaurant operations
Coordinate and assign tasks to the team to ensure an efficient workflow
Ensure the waitstaff is well informed about menus, promotions, and special events
Oversee dining room setup before service and ensure cleanliness and maintenance of the area
Guarantee service standards are met in our restaurants and bars, and ensure the team maintains a professional attitude
Support shift planning and adjust operations based on resort occupancy, as well as assist in staff performance evaluations
Participate in staff training and development, ensuring all team members are trained in service techniques and protocols
Supervise administrative tasks in coordination with HR and Administration
Collaborate in planning special events and services within the resort
Evaluate team members when needed and report any cases requiring warnings, disciplinary actions, or performance improvement plans (PIPs)
Handle guest inquiries, complaints, and feedback promptly and professionally
Ensure the restaurant complies with all food safety and health regulations
Identify opportunities to improve and optimize service delivery
Actively contribute to the resort’s sustainability plans and involve the team in achieving goals
Support inventory management, including overseeing supplies and placing orders as needed
Foster a positive and motivating work environment for the team
Assist the Head Maitre D’ in preparing reports and managing daily operations Possibility to stay in staff accommodation - Immerse yourself in a dynamic learning environment with diverse opportunities for both professional and personal development - Enjoy a permanent full-time contract with a 40-hour workweek and 2 days off - Recharge with 30 days of annual leave - Embrace a lifestyle of well-being with discounts on all resort amenities, promoting a healthy work-life balance - Indulge in the perks of a meal provided on all working days, ensuring you're fueled and ready for success - Canary Residency, enabling discounted travel opportunities - Receive dedicated support in organizing the necessary documentation required for foreigners upon arrival in Spain, ensuring a smooth start to your journey with us - Plus, numerous additional social benefits await you Department: F&B service About you Minimum 2 years of supervisory experience in Food & Beverage or related roles in a high-end restaurant or hotel
Excellent communication and team leadership skills
Strong focus on customer service and problem-solving
Team player with solid organizational abilities
In-depth knowledge of food safety regulations and service standards in the industry
Responsible and proactive attitude
Proficiency in MS Office and other relevant software
Flexible availability, including evenings, weekends, and holidays
High proficiency in English and Spanish; German or another language is a plus
Formal training in Hospitality or Culinary Arts is a plus
Ability to work under pressure and flexible hours, including weekends and holidays Language required: English. The company DERTOUR Hotels & Resorts constitutes the hotel company of the DERTOUR Group. It consists of five distinct hotel brands: Sentido, Aldiana, Playitas, ananea, Calimera and COOEE. Are you passionate about hospitality and eager to dive into the vibrant world of resorts and clubs? We are looking forward to welcoming you on board for internships or career openings. Discover our extraordinary team spirit, learn and grow through the guidance of experienced professionals and get exposed to different cultures and ways of thinking. Together we will turn the holiday dreams of our guests into unforgettable experiences. Join our #TrustedTravelTeam