247 Best compliance Jobs in Santa Coloma De Gramenet (October 2025)

Assistant In Room Dining Manager-Hotel Arts Barcelona

About the job JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns., • Monitors employees to ensure performance expectations are met., • Provides feedback to employees based on observation of service behaviors., • Assists in supervising daily shift operations., • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager., • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms., • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels., • Ensures compliance with all restaurant policies, standards and procedures., • Monitors alcohol beverage service in compliance with local laws., • Manages to achieve or exceed budgeted goals., • Performs all duties of restaurant employees and related departments as necessary., • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Encourages employees to provide excellent customer service within guidelines., • Handles guest problems and complaints, seeking assistance from supervisor as necessary., • Strives to improve service performance., • Sets a positive example for guest relations., • Assists in the review of comment cards and guest satisfaction results with employees., • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives., • Uses all available on the job training tools for employees., • Communicates performance expectations in accordance with job descriptions for each position., • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Assists servers and hosts on the floor during meal periods and high demand times., • Recognizes good quality products and presentations., • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events

Ciutat Vella, Barcelona

Property Lettings & Tenant Relations Executive Part Time Salary: Competitive, based on experience Languages: Fluent in English; Spanish About the Role We are seeking a proactive and organized Property Lettings & Tenant Relations Executive to join our growing team. This role is pivotal in ensuring our properties are tenanted efficiently. You will be responsible for identifying and securing high-quality tenants, minimizing vacancy rates, managing renewals, and maintaining strong tenant relationships — all while adhering to company policies and optimizing rental income. Key Responsibilities You will identify and secure the best long- and short-term tenants at optimal rent and terms while ensuring full compliance with company rental policies. A key part of your role will be minimizing vacancy periods and maintaining a 1% annual void rate. You will market properties effectively across multiple platforms locally, nationally, and internationally, and coordinate tenant renewals while preparing marketing campaigns six weeks prior to contract expirations. You will also handle all aspects of tenant relations, including conducting comprehensive handovers with inventory checks and sign-offs, discussing and planning renewal or contract expiry terms, maintaining quarterly communication with tenants, and conducting regular property inspections to ensure quality standards are met. Administrative responsibilities will include updating tenancy schedules on a weekly basis and reporting progress to management, ensuring that deposits are paid, confirmed, and processed correctly, and maintaining accurate records of income and expenses using Excel. You will also liaise with builders, cleaners, accountants, and lawyers to ensure efficient property and portfolio management. From a strategic perspective, you will be expected to build and maintain a local database of businesses and potential tenants to help grow the company’s portfolio. You will provide bi-daily updates on your activities and actionable next steps, while also suggesting process improvements to enhance efficiency, achieve cost savings, and support portfolio growth. Requirements The ideal candidate will have excellent organizational and communication skills, with a keen eye for detail and the ability to prioritize tasks effectively. Proficiency in Excel and general IT tools is essential. You must be fluent in English, and Spanish. Flexibility is important, as the role requires conducting property viewings during mornings, evenings, or weekends depending on tenant availability. Why Join Us This is an excellent opportunity to join a dynamic and expanding property management company that values professionalism, initiative, and growth. You will work within a collaborative and supportive team environment, managing a diverse portfolio with room for personal and career development.

About the job Are you passionate about Hospitality world? Do you have a minimum of 3 years or more of experience as a Income Auditor? At Hilton Barcelona, we are looking for a Income Auditor to be part of the Accounting Team. Position purpose: Specifically, the Income Auditor will perform the following tasks to the highest standards: Audit continually the financial processes within the hotel to ensure, internally, that best practice procedures are met; Recommend improvements to processes as required; Audit the hotel financials on a daily basis to ensure all logged financial reports are accurate; Audit the cash takings within the hotel to ensure accuracy and completion. Set up proper controls and procedures to ensure that no revenue is lost. Main duties: Ensure the accuracy of the Daily Revenue Report prepared by Night Audit. Verify and spot check the the daily operations system transactions and supporting documents. Reconcile and monitor housekeeper and rate discrepancies, and Conference and Banqueting Revenue against daily function sheets. Ensure entertainment /employments check are signed and explained by a manager and pass these on to the Assistant Finance Manager for approval. Check the backup of rebates and pass these on for approval Spot check that room rates in the PMS system are as per contract rates. Balance the credit card out-standings, reconciled by Night Audit, with the general ledger accounts. Check if all credit card queries are clarified and if necessary action is taken immediately. Verify that all voided FB guest checks are explained and approved by the supervisor or managerMake sure that all payments and paid outs are handled as per Front Office credit policy. Check that all complimentary and house use rooms have to be approved by the General Manager. Ensure that House accounts and group maters accounts are checked out on a timely basis. Provides punctual support to ensure compliance with local and company requirement, including internal controls, reporting and billing. Reconcile various general ledger accounts at month end. The offer: 30 vacation days. Internal and external development and training opportunities. Staff discounts for overnight stays and gastronomic services worldwide. What are we looking for? Minimum 2-year experience in the hotel industry Experience in finance and accounts receivable preferredSolid knowledge of Microsoft. Must have excellent numerical, analytical and critical reasoning skills. Excellent organisational and planning skills. Accountable and resilient.Ability to work under pressure. Organized. Attention to detail. Capacity to work under tight deadlines. Advance excel knowledge At HILTON BARCELONA we firmly believe in equality as a fundamental principle that drives our success and strengthens our corporate culture. We are committed to creating an inclusive and equitable work environment where every employee has equal access to opportunities for development and growth, regardless of their background, gender, race, sexual orientation, religion, special ability or any other personal characteristic. Your personal and curricular data may be part of our databases to participate in our current and future selection processes and will be kept for a maximum of one year. Your personal data may be communicated to third parties that assist us in the management of applications, such as platform providers, hosting services, as well as in our software and applications that may contain data about you. Department: Finance & Accounting The company Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center. Settle in to a contemporary guest room with city views and amenities for work and relaxation including WiFi, a work desk and 32-inch plasma TV. Choose the Executive Room with a separate working area and exclusive access to the Executive Lounge with complimentary continental breakfast and refreshments, or select a fantastic suite for your comfortable accommodations. Stay connected with WiFi access in all public areas or visit the business center for an array of supportive and useful professional services including printing, faxing, photocopying and express mail. Host events and meetings in Barcelona, taking advantage of the 17 meeting rooms, professional expertise of the events team, and A/V equipment available for hire. Wind down after a busy day with a workout in the 24-hour fully equipped fitness center, or gather with friends and colleagues for a cocktail and tapas at The Vibe Bar and Terrace. Savour Mediterranean cuisine paired with the perfect glass of wine in Mosaic Restaurant. In the summer months enjoy the sunshine on one of two

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American Socks

Administrativo contable

6 days ago

€1500–€1700 monthly

Full-time

Sant Martí, Barcelona

Your Opportunity at American Socks 🚀 Background: More than Socks, a Lifestyle. American Socks is more than just a brand; we're a movement that thrives on alternative culture and the edgy, urban attitude that drives it. Founded in 2013, we've redefined the classic striped socks, a symbol of the early skater culture of the 80s, by infusing them with our unique spirit and bold designs. Today, our creations are a declaration of individuality, inspired by rock music, tattoo culture, and extreme sports, and are available in skate and streetwear shops across 25+ countries. 💼 Your Role: Accountant Extraordinaire We're looking for an Accountant who's ready to do more than just balance the books. Your mission is to fuel the creative journey of a company that dares to be different. Your expertise will be pivotal in enhancing our workflow and maintaining the financial health that allows American Socks to continue leading the alternative fashion scene. 🌟 Key Responsibilities: Company Accounting: Manage and record incoming invoices with precision. Bank Reconciliation: Ensure our financial records are always accurate and up-to-date. Cost Control: Partner with our warehouse and marketing teams to keep a tight grip on shipping, travel, and representation expenses. Cross-Border Coordination: Work with our agencies in the US and UK to oversee and streamline business operations. Compliance: Ensure all financial practices adhere to Spanish legislation, keeping us in line with local regulations. 📚 Skills & Experience: Educational Background: Degree in Economics or Business Management or similar. Professional Experience: 3+ years in a similar role, ideally within a dynamic, fast-paced environment. Spanish Legislation Knowledge: Strong understanding of local financial regulations and compliance requirements. Language Skills: Fluent in Catalan, Spanish, and English. Tech Savvy: Experience with digital tools, especially Excel, is a big plus. Passion for Creativity: A strong interest in Fashion and Design, in line with our brand ethos. 🌍 Why Join American Socks? Work in an environment that champions alternative culture and fashion. Contribute to a brand that resonates in over 25 countries. Grow and evolve with a brand that's always pushing boundaries. 📍 Location: Barcelona, Poblenou.

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Groups Sales Coordinator - Kimpton Vividora Barcelona

1 day ago

Full-time

Ciutat Vella, Barcelona

About the job As Groups Coordinator you will coordinate the reservations, room blocks and contracts for large groups. You'll report to the Assistant Commercial Director & Commercial Director. Your day-to-day • Manage and coordinate all group requests (corporate, incentives, conferences, weddings, and social events)., • Prepare and send quotations, contracts, and personalized proposals in accordance with hotel standards., • Coordinate with internal departments (banquets, F&B, rooms, housekeeping, front office, revenue management) to ensure flawless execution of events., • Accurately produce and revise all sales contracts, rate agreements, and banquet / catering event orders., • Follow up on group payments, deposits, and invoicing in line with hotel policies., • Monitor compliance with contractual deadlines and cancellation policies., • Update the hotel management system (PMS/CRM) with reservations, changes, and group logistics details., • Conduct site inspections with prospective clients and attend planning meetings., • Maintain the highest service and hospitality standards in line with a five-star property., • Achieve personal and team goals as assigned., • Maintain group blocks, rooming lists, and reservations in the system., • Work closely with other hotel departments to facilitate services agreed upon by the sales office and clients., • Negotiate guest room rates, meeting room rentals, function space, and/or hotel services within approved booking guidelines., • Follow up with clients regularly before, during and after departure to ensure satisfaction and secure future bookings., • Prepare for each group's arrival, prepare group history, billing information, deposits, filing, VIP information, correspondence, etc.; interact with booking contacts as needed. Correctly record group rooms and revenue in the property management system., • Support the Director of Sales in commercial strategies and group acquisition campaigns. Qualifications & Skills • Bachelor's degree in hospitality or related field., • Previous +2 years' experience in group sales, event coordination, or hospitality sales, ideally within a luxury hotel environment., • Must be fluent in local language and English, additional languages will be highly valuable., • Experience with entertainment groups will be highly valuable., • Strong communication and negotiation skills., • Excellent organizational skills and attention to detail., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service., • Ability to work and manage multiple projects simultaneously., • Knowledge of hotel management systems (PMS/CRM, Opera, Delphi, or similar). What to expect from us • Discounted international room rates., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun! ??, • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool Department: Sales The company Not just in Barcelona’s famed Gothic Quarter, but of it, Kimpton Vividora Hotel fuses a sense of contemporary luxury with the dynamic culture and artistic spirit of this storied City Center neighborhood. A relaxing escape and vibrant hub for locals and discerning travelers alike, our boutique hotel is a home away from home for those seeking to experience Barcelona as insiders. The architecture and design of the spaces accentuate our historic surroundings while plush modern comforts, superlative service and standout amenities can be discovered around every corner. Step outside our doors and the city’s exciting attractions and hidden gems are just a stone’s throw away, waiting to be explored. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count.

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Eurofirms

Administrativo/a Postfirma Hipotecaria

Desde Eurofirms estamos buscando a un/a administrativo en el departamento hipotecario para una empresa del sector inmobiliario para las siguientes funciones: § Revisión y verificación de la documentación necesaria para la firma. § Realizar provisión de fondos. § Enviar a notaría documentación precontractual a través de la plataforma que correspondas. § Contactar con oficinas, con los vendedores, compradores, apis, y notarías, si es necesario. § Formalización de la documentación precontractual y contractual de operaciones de activos financieros. § Control de vencimiento de documentación precontractual de toda la cartera. § Control de recepción de solicitud de transferencias y seguros de las firmas diarias. § Subida de documentación en el aplicativo a los apoderados. § Agendar operaciones con los apoderados en el aplicativo pertinente. § Consultas a notarías. § Formar a las personas de nueva incorporación y dar soporte al equipo. § Seguir las instrucciones proporcionadas sobre buenas prácticas del Sistema Integrado de: medioambiente, calidad, seguridad, protección de datos y compliance penal. § Conocer los requisitos de seguridad del proceso en el que intervienen y aplicar los controles que se establezcan para garantizar la confidencialidad, integridad, trazabilidad, autenticidad y disponibilidad de la información que gestionan. § Realizar un uso adecuado de los activos asignados. § Cumplir la normativa establecida por la organización, políticas, las instrucciones recibidas de los superiores jerárquicos y las señales existentes. Preguntar al personal responsable en caso de dudas acerca del contenido o forma de aplicación de las normas e instrucciones, o sobre cualquier duda relativa al modo de desempeñar su trabajo. § Adoptar todas las medidas de prevención propias de su puesto de trabajo. § Informar inmediatamente al superior jerárquico directo y al personal con funciones específicas en prevención sobre cualquier condición o práctica que pueda suponer un peligro para la seguridad y salud de las personas trabajadoras. § Utilizar los equipos adecuados al trabajo que se realiza teniendo en cuenta el riesgo existente, usarlos de forma segura, y mantenerlos en buen estado de conservación. Requisitos: § Experiencia de 1 años en sector bancario. Conocimientos de documentos notariales y registrales Contrato 3 meses por ett + paso a plantilla Horario: jornada completa de 40h Salario: 10,13€ brutos hora

Recepcionista tiempo parcial para Sercotel Ciutat de Montcada

3 days ago

Part-time

Montcada i Reixac

About the job Localidad: Montcada i Reixac Provincia: Barcelona País: España Perfil: RECEPCIÓN Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Quieres continuar desarrollando tu carrera profesional en el área de recepción? ¿Te apasiona el mundo de los hoteles y quieres formar parte de Sercotel Hotel Group? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Recepcionista para nuestro Sercotel Ciutat de Montcada situado en Montcada i Reixac, Barcelona. Tus principales funciones serán: • Acoger y recibir a los huéspedes, atendiendo sus necesidades durante toda su estancia en el hotel y facilitándoles información sobre todos los servicios que ofrece el hotel., • Dar soporte en la coordinación de acciones con todos los departamentos, con el fin de ofrecer un servicio de calidad y experiencia que impulse hacia la fidelización de nuestro cliente y la reputación de la marca., • Controlar las entradas y salidas del hotel., • Gestionar las nuevas reservas., • Estar informado de las actividades, novedades, etc., que se produzcan en el hotel y entorno, con la finalidad de garantizar la gestión de la información interna y hacia el cliente., • Contestar los e-mails que lleguen durante el turno de trabajo., • Realizar el cuadre de caja., • Atención telefónica., • Participar, velar y asegurar, según las responsabilidades y funciones de su puesto de trabajo, el cumplimiento del Sistema de Compliance Penal. Requisitos ¿Qué necesitas para aplicar? • Haber cursado Grado en Turismo o estudios similares., • Experiencia de mínima de 2-3 años en la posición descrita., • Imprescindible nivel avanzado de inglés (se valorará de manera positiva el dominio de otros idiomas)., • Conocimiento de PMS en gestión hotelera, (se valorará experiencia con Opera y Tespiro)., • Alta orientación al cliente y vocación por su trabajo., • Persona con iniciativa, dinámica, polivalente y capacidad de trabajo en equipo. Se ofrece Inscríbete y descubre lo que Sercotel te puede ofrecer: • Contrato de interinidad a jornada parcial (15 hs/semana)., • Turnos de 3 dias 5 horas., • Salario según convenio, • Buen clima laboral junto a un gran equipo de trabajo., • Ambiente de trabajo dinámico y profesional., • Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel, • Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: Reception Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.

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Conference & Events Coordinator

25 days ago

Full-time

Les Corts, Barcelona

About the job Are you passionate about Hospitality world? Do you have a minimum of 3 years of experience as a C&E Coordinator? At Hilton Barcelona, we are looking for a Groups and C&E Coordinator to be part of the Sales Team. About us:Opened as the chain´s flagship hotel in Barcelona, Hilton Barcelona has become a newly-design hotel for a full experience in Barcelona. Explore the city at your leisure from this conveniently located hotel, just 10 minutes from the city centre and a fantastic base to discover all the main attractions. Enhance your stay and upgrade to an Executive room or Suite, with preferential access to the Executive Lounge, a wide assortment of services and experiences. Unwind at The Vibe Bar, a unique meeting point for after work where new trends and elegance mixes to become a different and innovative spot. Mosaic Restaurant stands up for its first quality cuisine based in proximity products (Local fresh market products), and by keeping the authentic and traditional Mediterranean recipes. Position purpose: To drive hotel revenue securing and increasing the productivity of existing accounts. Develop the necessary market segments by executing strategies agreed by the GC&E Manager and the Director of Sales. Planning and Organising:Run a culture of high-quality standards for relationship building, customer service and keep a pre-event arrival experience up to the standards (i.e. close menus, attendees, program, rooming list and link if needed)Follows the Team performance on necessary procedures for the pre, during and post event. Review together with the operations team the BEO and run the pre-con with the client and team members involved. Build strong relationships with the group leader by being present from the time the file is passed by the converting team (i.e. review all the needed services, run morning briefings and evening debriefs with the group leader, run exit meeting to finalise the invoicing) Actively be in touch with the operations team on daily bases to ensure the event items are prepare and the event runs smoothly.Enter rooming lists with accurate routings & traces. Enter and update all group rooming lists in OnQ PM and, check and fix the room block in OnQ R&I. Follow up with meeting planners e.g. Chase for rooming lists, menu choices, deposit payments, agenda… Prepares VIP arrivals (meeting planners) and makes sure all departments concerned are aware of their arrival and welcomes Meeting Planners. Welcome VIPs of the groupsParticipating in pre-event site inspections and/or pre-con meetings.Attending BEOs Meeting 1 day/week, to inform individually about the planification of each group with the people involved of other departments, including the General Manager. Groups & Events Management:Accurately makes uses of the tools provided and uses these to secure businessDevelop customer accounts within key clients to increase market share and assure repeat business.Negotiate room rates with clients. Prepare company contracts for the hotel in accordance with current business and pricing conditions. Customer Relationships:Keeps Hotel information relating to customer requirements, interests and market activities up to date using Hilton proceduresReviews customer base to determine new opportunities for account penetrationLiaises with Director of Sales to review the effectiveness of sales activitiesContributes ideas to improve the products and services offered. Administration:Keep CRM constantly up to date with account and opportunity informationCompliant with all systems, procedures and Sales best practice as laid down by Hilton Worldwide.Ensure that all activities are in compliance with national laws and regulations, and Hilton Worldwide’s operating policies, processes and systems. General other responsibilities:Be a ‘Brand Ambassador’ of Hilton Worldwide by leading by exampleAttend all relevant training and development activities as required The offer: 30 vacation daysInternal and external development and training opportunitiesStaff discounts for overnight stays and gastronomic services worldwide. Experience: Flexible attitude Previous experience of driving Sales to achieve business targets Previous experience of being an integral member of a business leadership team High level of selling capability and an ability and desire to improve selling techniques to drive revenue to the hotel. Excellent organisational and planning skills Accountable and resilient Ability to work under pressure. At HILTON BARCELONA we firmly believe in equality as a fundamental principle that drives our success and strengthens our corporate culture. We are committed to creating an inclusive and equitable work environment where every employee has equal access to opportunities for development and growth, regardless of their background, gender, race, sexual orientation, religion, special ability or any other personal characteristic. Your personal and curricular data may be part of our databases to participate in our current and future selection processes and will be kept for a maximum of one year. Your personal data may be communicated to third parties that assist us in the management of applications, such as platform providers, hosting services, as well as in our software and applications that may contain data about you. Department: Marketing The company Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center. Settle in to a contemporary guest room with city views and amenities for work and relaxation including WiFi, a work desk and 32-inch plasma TV. Choose the Executive Room with a separate working area and exclusive access to the Executive Lounge with complimentary continental breakfast and refreshments, or select a fantastic suite for your comfortable accommodations. Stay connected with WiFi access in all public areas or visit the business center for an array of supportive and useful professional services including printing, faxing, photocopying and express mail. Host events and meetings in Barcelona, taking advantage of the 17 meeting rooms, professional expertise of the events team, and A/V equipment available for hire. Wind down after a busy day with a workout in the 24-hour fully equipped fitness center, or gather with friends and colleagues for a cocktail and tapas at The Vibe Bar and Terrace. Savour Mediterranean cuisine paired with the perfect glass of wine in Mosaic Restaurant. In the summer months enjoy the sunshine on one of two

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Night Manager - Nobu Hotel 5 GL

8 days ago

Full-time

Sants-Montjuïc, Barcelona

About the job Principal Responsibilities / Position Purposes: The Night Manager acts as the senior leader on duty overnight, responsible for ensuring all hotel operations run smoothly and securely during the night. This role provides hands-on leadership across departments, supervises the night HSK (Housekeeping) team, and guarantees service continuity through close coordination with day teams. The Night Manager ensures guest experience excellence, compliance with health and safety regulations, and operational readiness for the following day. ESSENTIAL FUNCTIONS 35% Night Operations Oversight & Cross-Department Coordination · Supervised all overnight hotel operations, including the Front Office, housekeeping, F&B closing procedures, Engineering, and Security. · Lead the nightly handover to ensure all incidents, guest requests, and maintenance issues from all departments are documented and communicated to the day team. · Ensure proper closure and reconciliation of all F&B outlets in collaboration with department heads. · Monitor and resolve guest incidents or emergency in real time. 20% Housekeeping Supervision & Standards · Oversee the nightly performance of the HSK team and its task completion. · Conduct a weekly walkthrough with the HSK Manager to review cleanliness standards and operational issues. · Validate the proper turnover of guest rooms, public areas, and linen inventory during the night shift. 15% Guest Experience and security · Ensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution. · Coordinate with Security to monitor access control, CCTV, and general hotel safety. · Handled VIP arrivals/departures and special guest requests during the night. 15% Property Walkthrough & Quality Control · Perform nightly walkthroughs of all hotel areas, noting operational, maintenance, or cleanliness issues. · Complete daily Duty Manager reports including handovers, observations, and security checks. · Collaborate with the Quality and Engineering teams to ensure deficiencies are addressed promptly. · Review the proper disposal and handling of waste and garbage, to ensure compliance with hygiene standards, recycling protocols, and designated pick-up times. 10% Emergency & Incident Management · Act as the primary point of contact in emergency: fire alarms, guest health situations, power outages, or security issues. · Lead crisis protocols and document all relevant actions taken when needed. 5% Team Leadership & Training · Provide guidance and real-time coaching to night staff across departments. · Support training and development initiatives by observing performance and reinforcing the Nobu values and service ethos. SUPPORTIVE FUNCTIONS · Ensure nightly handovers are accurate, detailed, and ready to be reviewed in the morning. · Participate in audits and continuous improvement initiatives. · Support the implementation of digital tools and SOP updates during night hours. Corporate Goals · Ensure KPI targets are met for guest satisfaction, health & safety compliance, and inter-departmental communication. · Contribute to the achievement of BSS performance standards. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following competencies and be able to demonstrate the ability to perform the essential functions of the role, with or without reasonable accommodation: Bilingual communication skills in Spanish and English, both verbal and written. Demonstrated leadership skills with the ability to motivate and support cross-departmental teams. Ability to work independently and make sound decisions under pressure or in emergency situations. Professional demeanour, punctuality, and high ethical standards. Strong organizational skills with keen attention to detail. Ability to maintain confidentiality of guest, team, and property information. Proactive and solution-oriented mindset to continuously support and elevate the brand. Familiarity with Opera PMS or similar hotel management systems is a plus. Department: Reception About you QUALIFICATIONS Education: Bachelor’s degree in hospitality management, tourism, or a related field preferred. Equivalent experience in night operations leadership may be considered in lieu of formal education. Experience: Minimum 2 years in a leadership or supervisory role within hotel night operations or the front office. Prior experience as a Night Auditor, Night Supervisor, or Duty Manager is highly valued. Language required: English. Spanish is a plus The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.

L'Eixample, Barcelona

About the job Some of your responsibilities include: Assist Senior Chefs with inventory/ordering. Assist Senior Chefs with running the expo lines. Assist Senior Chefs with drafting culinary schedules. Provide excellent quality and presentation of all food to the guests in a timely manner. Stock and maintain sufficient levels of food products at line stations to assure a smooth service period. Item specifications, including preparation, execution, and presentation will be provided to you. Know and comply consistently with standard portion size, cooking methods, quality standards, kitchen rules, policies and procedures. Prevent the spoiling and contamination of foods by implementing proper sanitation practices while ensuring compliance with policy and health regulations. Maintain a clean workstation area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. Assist in the daily cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and prep area. Report any maintenance or repairs needed to the Executive Chef. Follow departmental policies as well as restaurant rules and regulations set forth in the Employee Handbook and by management. Number of positions: 2 13$/ hour + Gratuity range 10$/12$ per hour Work permit costs and processing Plane tickets for relocation to Cayman covered up to USD $1800 2 weeks accommodation upon arrival (can be extended up to 3 weeks if needed) Employee canteen for complimentary meals during work days Uniforms provided and laundered Medical insurance (employee premium covered at 50% for non-mgmt roles; 100% for management) 2 weeks paid vacation Pension: 5% match after a 9-month grace period Overtime pay (x1.5 of hourly rate) over 9 hours per day or 45 hours per week Double pay (x2 of hourly rate) on public holidays (12 per year); Hotel discounts in IHG Hotels worldwide 50% discount in Kimpton Seafire & Hotel Indigo Restaurants, plus 50% discount in Restaurants when traveling and staying in the hotel on an employee rate Managers: Dry cleaning of professional clothing, parking in garage, use of hotel gym Department: F&B kitchen About you 3 years of previous experience in a restaurant and/or culinary experience in a high volume, full service restaurant is preferred. Time management and organizational ability required for high quality food production. Ability to work with minimal direction or supervision to complete assigned tasks. Food Handler Certification (if applicable). Trained in knife skills and basic kitchen equipment usage. Able to multitask in a dynamic and fast-paced environment. You are able to establish a positive rapport with many types of personalities. Flexible schedule, able to work evenings, weekends, and holidays when needed. Language required: English. The company Your Hospitality Career in Paradise Starts Here Join the teams at Kimpton Seafire and Hotel Indigo Grand Cayman, two standout IHG properties in the Caribbean, as they gear up to recruit hospitality talent from Europe this fall. Upcoming Events • Webinar – September 16th, 2025 at 3:00 p.m. CET, • Recruitment Event – October 2025 (Location to be announced) Work Where It Feels Like Vacation Live and work in the stunning Cayman Islands, surrounded by white-sand beaches, turquoise waters, and a vibrant culture. This is more than a job — it’s a lifestyle. About the Properties: Kimpton Seafire Resort + Spa A luxury beachfront resort on Seven Mile Beach, known for bold design, tropical gardens, and unforgettable sunsets. Hotel Indigo Grand Cayman A boutique hotel inspired by the local neighborhood, blending island stories with modern design and vibrant dining experiences. Benefits That Make It Worth the Move We want your transition to be as smooth as possible and your experience truly rewarding. Here’s what we offer our international team members: • Work Permit – Processing and fees fully covered, • Flights – Relocation airfare covered up to USD $1800, • Accommodation – 2 weeks on arrival, extendable to 3 weeks, • Meals – Complimentary meals during workdays, • Uniforms – Provided and professionally laundered, • Health Insurance – 100% covered for managers; 50% covered for non-management roles, • Vacation – 2 weeks paid leave annually, • Pension – 5% employer match after 9 months, • Overtime Pay – 1.5x for hours over 9/day or 45/week, • Public Holidays – 2x pay on 12 official holidays, • Hotel Discounts – IHG staff rates worldwide, • Dining Discounts –50% off at Seafire and Indigo restaurants; 50% off dining when traveling on employee rate, • For Managers Only – Dry cleaning of professional clothing; Garage parking; Access to hotel gym Be Part of Something Global With over 6,000 hotels in 100+ countries, IHG offers a world of opportunities. Grow your career while delivering True Hospitality for Good. Stay Tuned Details for our September webinar and October recruitment event will be announced soon. Don’t miss your chance to work in one of the world’s most beautiful destinations.

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