Barcelona
The Night Manager acts as the senior leader on duty overnight, responsible for ensuring all hotel operations run smoothly and securely during the night. This role provides hands-on leadership across departments, supervises the night HSK (Housekeeping) team, and guarantees service continuity through close coordination with day teams. The Night Manager ensures guest experience excellence, compliance with health and safety regulations, and operational readiness for the following day. ¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". ESSENTIAL FUNCTIONS 35% Night Operations Oversight & Cross-Department Coordination • Supervised all overnight hotel operations, including the Front Office, housekeeping, F&B closing procedures, Engineering, and Security., • Lead the nightly handover to ensure all incidents, guest requests, and maintenance issues from all departments are documented and communicated to the day team., • Ensure proper closure and reconciliation of all F&B outlets in collaboration with department heads., • Oversee the nightly performance of the HSK team and its task completion., • Conduct a weekly walkthrough with the HSK Manager to review cleanliness standards and operational issues., • Ensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution., • Coordinate with Security to monitor access control, CCTV, and general hotel safety., • Perform nightly walkthroughs of all hotel areas, noting operational, maintenance, or cleanliness issues., • Complete daily Duty Manager reports including handovers, observations, and security checks., • Collaborate with the Quality and Engineering teams to ensure deficiencies are addressed promptly., • Act as the primary point of contact in emergency: fire alarms, guest health situations, power outages, or security issues., • Provide guidance and real-time coaching to night staff across departments., • Ensure nightly handovers are accurate, detailed, and ready to be reviewed in the morning., • Participate in audits and continuous improvement initiatives., • Ensure KPI targets are met for guest satisfaction, health & safety compliance, and inter-departmental communication. The individual must possess the following competencies and be able to demonstrate the ability to perform the essential functions of the role, with or without reasonable accommodation: • Bilingual communication skills in Spanish and English, both verbal and written., • Demonstrated leadership skills with the ability to motivate and support cross-departmental teams., • Ability to work independently and make sound decisions under pressure or in emergency situations., • Professional demeanour, punctuality, and high ethical standards., • Strong organizational skills with keen attention to detail., • Ability to maintain confidentiality of guest, team, and property information., • Proactive and solution-oriented mindset to continuously support and elevate the brand., • Education:, • Bachelor's degree in hospitality management, tourism, or a related field preferred. Equivalent experience in night operations leadership may be considered in lieu of formal education., • Experience:, • Continuous opportunities for training and growth within the company. Create your career plan with us at Nobu Hospitality, • If you join Nobu, you will work in a dynamic and collaborative environment. xcskxlj Being part of our team means being part of a big FAMILY, where working with passion and kokoro are our core values, • Additionally, we offer free psychological support and nutrition content for all our employees, • At Nobu Hotel Barcelona, the well-being of our employees is a priority. Enjoy free yoga classes, gym discounts and maintain a mindful and balanced diet with the best buffet-style staff dining room, • Permanent Contract, • Competitive Salary