Mission: As a Spa Therapist, you will be the one to ensure unforgettable welcome and well-being treatment experiences for our guests. Tailored experience: Provide an elegant and friendly welcome to our guests demonstrating a high level of guest service and satisfaction. Deliver a variety of spa services (body treatment, massages, facials) according to the brand standards. Maintain a sense of harmony in the treatment room from the guest’s arrival onward.
About the job Mission: As a kids Entertainer, you will create entertainment experiences for our younger guests by providing friendly, efficient, and elegant service. Activities: Prepare, implement and conduct the children's activities and evening programs such as sports, fun games, shows, mini discos, etc. Check daily all playgrounds and general facilities. Ensure that all equipment and materials are under health and safety standards. Public relations: Welcome and greet all the families. Promote actively all children´s club activities. Keep active guest contact during duty and off duty, whenever inside the resort facilities. Number of positions: 5 Shared Accommodation What to expect from us • Becoming a member of an organization that cares about its people, the environment and the local communities. • Have room to grow and develop via numerous opportunities for learning, professional development and career advancement. • Accommodation & daily transportation. Full board meals. Departmental training. Department: Education About you Previous experience as a childcare/creche assistant, preferably in a 5-star resort or educational environment. Fluency in English, with an additional language being a plus. A Degree in Childcare or a closely related field. Strong verbal communication skills are essential for interacting with children, parents, and colleagues effectively. Friendly and passionate personality, capable of seeing value in everyone and everything. Language required: English. German, French, and Russian are a plus The company The Sani/Ikos Group is an innovative and fast-growing group of luxury resorts in unique beachfront locations in the Mediterranean. Under the brand names Sani Resort and Ikos Resorts, the Group develops, owns and operates over 3,450 rooms and suites spread across 12 unique resorts in Greece and Spain, all ranked amongst the best luxury resorts in the world. The Group has secured additional projects of almost 1,000 rooms, suites and villas for further expansion of the Ikos brand in Greece (Crete) and Portugal (Algarve), with launch planned in 2025 while new destinations are being added in the pipeline. The Sani/Ikos Group aims to continue expanding the Sani Resort and Ikos Resorts brands in Greece and abroad, delivering unparalleled guest hospitality and experiences, as well as creating growth opportunities for its people, significant benefits for the ecosystems surrounding its resorts and value for its investors. As a leader in sustainable hospitality, the Group has an ambitious ESG agenda and is a member of the United Nations Global Compact.
Mission: As a kids Entertainer, you will create entertainment experiences for our younger guests by providing friendly, efficient, and elegant service. Activities: Prepare, implement and conduct the children's activities and evening programs such as sports, fun games, shows, mini discos, etc. Check daily all playgrounds and general facilities. Ensure that all equipment and materials are under health and safety standards. Public relations: Welcome and greet all the families. Promote actively all children´s club activities. Keep active guest contact during duty and off duty, whenever inside the resort facilities.
Mission: As a Little Guests Manager or supervisor, you will create entertainment experiences for our younger guests by providing friendly, efficient, and elegant service. Management: Ensure all plans are adhered to and followed, this includes policies, planning, activities, and experiences. Be creative, and make sure each session is fun, engaging, and stimulating. Be responsible for all day-to-day administration including bookings, updating of databases and correspondence. Support the senior management team in training the childcare teams, assessing and monitoring standards. Public relations: Welcome and greet all the families. Promote actively all children´s club activities. Keep an active guest contact during duty and off duty, whenever inside the resort facilities.
At Sani/Ikos Group, the Front Office department plays a pivotal role in guest experiences. Our Front Office Team orchestrates unforgettable holiday experiences with seamless check-ins, personalized recommendations, and world-class service. Whether as a Front Office and Guest Relations Agent or an e-Concierge team member, guest interaction is at the heart of what we do. Join our dynamic team dedicated to creating magical experiences that turn guests' stays into lifelong memories!
Eres profesional de la limpieza y el bienestar? te gusta el mundo de los hoteles de lujo? Entonces esta es tu oportunidad. Ikos Porto Petro busca profesionales para unirse al departamento de Pisos que apoye la estrategia de limpieza y bienestar del hotel creando experiencias inolvidables a nuestros huéspedes.
Mission: As a Front Office Manager, you will design tailored hospitality experiences for our guests by providing friendly, efficient, and elegant service. Management: Ensure that all services of the Front Office Desk are carried out in a smooth and exceptional manner. Monitor guest feedback and reviews, taking proactive measures to address any issues and continuously improve the guest experience. Maintain effective communication with all related departments. Supervision: Identify training needs to develop and manage performance. Participate in departmental employees selection. Develop and implement strategies to enhance the overall guest experience, ensuring high levels of satisfaction and loyalty.
Mission: As a Bellboy, you will design tailored welcome experiences for our guests by providing friendly, efficient, and elegant service. Tailored Service: Assist with luggage and escort guests to their rooms. Drive guests around the resort using club cars. Provide information to guests regarding facilities, events, and services. Collaborate in any other task as assigned by the Front Office Manager.
- Develop and implement quality control procedures, protocols, and guidelines to ensure consistent product quality and compliance with industry standards. - Oversee and conduct inspections to verify products (just delivered and in stock) adhere to quality specifications and safety standards. - Ensure the company's compliance with all relevant food safety regulations, industry standards, and certifications. Assisting with the implementation and maintenance of HACCP programs. - Identify opportunities for process improvements to enhance product quality. - Manage and coordinate all aspects of loyal member experience & guest experience from pre-arrival, arrival, and post-stay. - Maintain detailed records of all quality control activities, test results, and corrective actions taken, ensuring compliance with documentation standards, providing insights on suppliers´ performance and evaluation. - Investigate and identify product defects or quality issues, conduct root cause analysis, and work with relevant teams to implement corrective and preventive actions. - Coordinate and participate in food safety audits to ensure the effectiveness of the quality control program.