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Mission: As a Deluxe Collection Supervisor, you will design tailored hospitality experiences for our guests by providing friendly, efficient, and elegant service. Management: Ensure that all services are carried out in a smooth and exceptional manner by the team. Monitor guest feedback and reviews, taking proactive measures to address any issues and continuously improve the guest experience. Collaborate with other departments, to ensure seamless guest experiences and resolve any service-related issues. Supervision: Identify training needs to develop and manage performance. Develop and implement strategies to enhance the overall guest experience, ensuring high levels of satisfaction and loyalty.

Mission: As a Spa Receptionist, you will be the one to ensure unforgettable welcome and well-being treatment experiences for our guests. Spa Receptionist - Arrival: Provide a warm and elegant welcome to our guests demonstrating a high level of guest service and satisfaction. Advice and recommend tailored treatment for our guests. Keep harmony in the guest's sense of the arrival in the reception area. Booking: Manage appointment bookings and prepare guest schedules. Ensure the treatments are correctly scheduled and booked at a suitable time.