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Descripción de puesto At ING we are looking for talented and enthusiastic Pricing Expert to join our HomeTribe in a squad focused on the Mortgage of the future. Your role and work environment: We are looking for a talented and enthusiastic Pricing Expert to join our Mortgage Pricing squad in the Acquisition Team of the Mortgage Tribe that can help us to enhance and monitor the pricing framework of the mortage product. The expert for Mortgage Pricing is a key part of the process of defining and continuously improving the end‑to‑end mortgage pricing strategy. This role ensures that pricing strategies are competitive, profitable, compliant, and aligned with the bank’s commercial objectives, risk appetite, and customer value proposition. The expert acts as the key link between business, risk, finance, data, and technology teams, translating pricing strategy into scalable, data‑driven solutions. You will be capable of translating business needs into delivery requirements by working in the squads through the whole product lifecycle and acting as a bridge between business & IT. You must be able to move from a "concept/idea" to a functional definition and customer journey, providing an efficient cut through and real definition of the MVP to deliver value in a sustained way. You must be able to understand what ING architecture, databases, main building blocks, layers (front, middle and back) and technologies are required for each "concept/idea". You will be responsible for the definitions of ready and done, and acceptance criteria for user stories in coordination with the IT team. You are the “Business Guardian” of your product/service working with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulation and policies. You have an end-to-end responsibility for providing customers the most reliable and innovative way of managing their relationship with us, focusing on delivering the products and services they need, boosting sales while leveraging on the brand and bank customer obsession. You will work closely with customers and key stakeholders to achieve the initiatives that respond to the vision, strategy and road map of ING Spain. You are passionate about improving the customer’s experience in the different channels and have a broad knowledge on products and services strategy. You have a data mindset, you observe what happens around you and what we are building and challenge or adapt if we are not going in the right direction. You work in Agile teams, focusing always in delivering value to our customers in a fast way while continuously improving the way we work. You are a team player. You are actively involved in the maintenance, development and realization of (new) services & functionalities. As an expert, you will deliver all the necessary business know-how and skills within the Squads to realize the shared Tribe purpose. Your key responsibilities: Product Ownership & Strategy • Be part of the mortgage pricing product vision and roadmap, aligned with commercial strategy, portfolio objectives, and market dynamics., • Help to define pricing principles across new production , including margins, discounts, campaigns, and risk‑based pricing., • Balance growth, profitability, and risk in all pricing decisions. Pricing & Analytics • Be part of the definition of pricing models, rules, and parameters (e.g. , amount, tipe of client, LTV, LTI, customer segments)., • Work closely with Analytics and Finance to assess, • Margin impact, • Elasticity and competitiveness Portfolio, • P&L performance., • Monitor OKRs and KPIs such as volume, profitability, and type of segment. Stakeholder Management • Act as the single point of accountability for pricing across: Commercial teams, Risk & Credit, Finance, Legal & Compliance and Technology / Data, • Facilitate alignment and decision‑making in cross‑functional forums. Delivery & Execution • Translate pricing strategy into clear product requirements and user stories., • Prioritize the backlog to maximize business value., • Ensure correct implementation of pricing logic in origination, simulation, and servicing systems., • Validate pricing changes through testing, monitoring, and post‑implementation reviews. Regulatory & Governance • Ensure pricing complies with:, • Consumer protection and transparency requirements, • Internal risk and governance policies, • Supervisory expectations (e.g. fair pricing, conduct risk), • Support internal and external audits when required. Continuous Improvement • Identify opportunities to automate, simplify, and personalize pricing., • Leverage data and experimentation (A/B testing, pilots) to optimize outcomes., • Track market trends and competitor pricing to inform decisions. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

¿Quiénes somos?: Neotalent Conclusion es una de las mayores especialistas del mercado ibérico en captación y gestión de talento informático y de ingeniería. Como parte del grupo neerlandés Conclusion, que se compone por un ecosistema de 25 empresas y 3.600 empleados, nos centramos en aumentar la capacidad tecnológica de nuestros clientes y acelerar la transformación digital de los mismos. En Neotalent Conclusion, somos especialistas del talento. Atraemos a los mejores profesionales y los combinamos con los proyectos más ambiciosos, en el momento justo. Nuestro éxito radica en la inversión en innovación, orientación a resultados y, por encima de todo, en la garantía de que las personas tengan carreras felices y realizadoras. Con más de 25 años de experiencia, Neotalent Conclusion cuenta con oficinas en Madrid, Lisboa y Oporto. Nuestra compañía está formada por un equipo de más de 850 profesionales entre sus diferentes áreas de operación. Neotalent, the responsive people. Más información en y . Bucamos un perfil de Optimización y Planificación de Redes • Mínimo de 3 años de experiencia en proyectos de planificación y optimización de redes., • Al menos 1 año de experiencia práctica en planificación y optimización con equipos., • 100% presencial en Las Tablas, Madrid. Habilidades Técnicas • Dominio en la planificación de parámetros 2G/3G/4G/5G, monitorización de KPIs y mejora de KPIs., • Conocimiento de Huawei OSS y de las herramientas relacionadas de pruebas y optimización. Comunicación y Coordinación • Capacidad para reportar y presentar a Team Leaders del cliente y a mandos intermedios., • Sólida capacidad para colaborar eficazmente con equipos multifuncionales y equipos relacionados. Habilidades Blandas • Flexibilidad y cumplimiento de las asignaciones del proyecto., • Fuerte sentido de responsabilidad y ownership (sentido de pertenencia y responsabilidad sobre el trabajo)., • Disposición y capacidad de aprendizaje. Requisitos Deseables • Experiencia especializada en proyectos o ingeniería de optimización para MasOrange / Orange / MasMovil será una ventaja importante. Idiomas • Español e inglés, ambos requeridos con nivel profesional. Planificación de Parámetros para Nuevos Sitios • Basándose en reglas e inputs predefinidos, planificar los parámetros de las celdas, incluyendo identificación de sitio/celda y parámetros críticos como frecuencias, PCI, radio de celda y otros parámetros clave de radio., • Entregar hojas de parámetros de planificación conforme a los requisitos de SLA definidos y mantener la base de datos actualizada., • Generar los scripts necesarios. Monitorización y Análisis de KPIs • Realizar análisis de KPIs multitecnología y multifrecuencia para los sitios asignados y generar informes comparativos de KPIs., • Identificar y detectar incidencias anómalas de forma oportuna y precisa. Mejora de KPIs • Ejecutar acciones de mejora de KPIs cuando no se alcancen los objetivos., • El alcance incluye KPIs 2G/3G/4G/5G relacionados con accesibilidad, retenibilidad, movilidad y calidad. Reuniones • Participar en reuniones con clientes y responsables de distintos dominios del proyecto, según lo organizado por el equipo del proyecto, para alinear progreso, incidencias y planes. Otras Tareas • Realizar otras tareas asignadas, incluyendo recopilación y preprocesamiento de datos, así como otras actividades básicas de optimización. Lugar de Trabajo Trabajo presencial en la oficina de Madrid Por qué unirte a nosotros: • Trabajar en proyectos desafiantes para grandes clientes, • Aprender más sobre tecnologías emergentes, • Posibilidad de trabajar de forma remota, • Acceso a formación continua y certificaciones, • Disfrutar de un plan de compensación flexible, • ... ¡y mucho más!

At ING we are looking for a Regulatory Reporting Data Analyst A talented and enthusiastic Regulatory Reporting Data Analyst to join our Financial and Regulatory Reporting Team. The responsibility of this team is handling the external financial and regulatory reporting data delivery to Bank of Spain and Head-Office. This includes answering ad hoc data requests and maintaining the day-to-day relationship with Head Office. The team also drives continuous improvements in the reporting processes and data quality. This is a dynamic environment as requirements and expectations of all stakeholders are continuously increasing. You are a collaborative professional who listens and invest in your coworkers to achieve common goals. You combine strong analytical skills with a natural ability to communicate complex issues in a simple and understandable way to stakeholders. Your key responsibilities: As a Regulatory Reporting Data Analyst you will: Understand the end-to-end Finance processes, data model and architecture, including the interdependencies with other domains. Keep ongoing development and technical refinement of the data requirements. The objective is to ensure that ING always complies with the reporting requirement from the regulator. Implement improvement actions during the data processing to optimize the flow to meet the tight deadlines. Collaborate actively in the different projects involving the reporting area, acting as a technical consultant. Maintaining a solid control framework to ensure the integrity of ING’s regulatory reports: • Identify and follow-up the data quality issues on the reporting process including root cause analysis, in close collaboration with the Data Quality Office., • Perform source data vs. general ledger and cross-report reconciliations., • Understand and explain main developments in the reports through technical and analytical reviews. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! A strong set of technical and analytical abilities: • Master’s or bachelor’s degree with 3 to 6 years of experience (preferably in banking and/or consulting)., • Superb analytical skills, being able to analyse large amounts of data and to put outcomes in a wider perspective., • Proven experience in data analysis, using PLSQL tools and SAS programs., • Knowledge in the usage of Power BI / Power Query in Excel., • High level of autonomy and initiative., • Have a pro-active attitude and ability to operate in a demanding and changing environment., • Problem solving mindset., • Excellent speaking and writing skills in English is a must., • A leader of our Orange Code culture displaying the following behaviors:, • Able to assume personal responsibility., • You give and ask for constructive feedback., • Team player that can build bridges across functions and can easily get buy-in from others to get things done within tight deadlines., • Loving to collaborate with different people and areas across the bank., • Flexible to be able to adapt fast to the changes., • Result oriented. Make things happen., • Strong resilience: ability to navigate through ambiguity., • Early adopter to new technologies What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: -Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn. -Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com. -No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for Paysystem Expert Your role and work environment: We are looking for a talented and enthusiastic Paysystems Expert to join our Paysystem Expert Unit Team of Core Banking & Clients Tribe The responsibility of this team is develop & control of clearing and Treasury processes, focused to the E2E Customer Journey, from ensure the properly work of the process and continue in the customer experience with the purpose to handle day to day operations, process, and delivery for our retail customers in a simple and efficient manner. Your key responsibilities: As a Paysystem Expert you will: Act as first-line supervisor of a team providing customer service support and play a key role in helping to achieve targets in areas such as productivity or turnaround times; Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations; Create and maintain reports aligned with business and operational needs. Data is our facilitator for decision making; Investigate standard incidents using current regulatory and compliance processes, systems and procedures, and take action to solve immediate compliance issues. Data analysis & reporting, Analyze data to extract operational information for decision taken, create reports for Operations areas (MicroStrategy, Excel, Power Point, etc..); Challenge and analyze current processes, both operational and customer visions; Monitor End-to-end processes, ensuring their operation, detection of technical issues and search for solutions based on Data; Measurement, obtaining operational data, analysis of evolutions, trends and volumes seeking improvements that increase customer satisfaction and cost efficiency; Collaboration / day-to-day teamwork with suppliers. Detect incidents in the processes of external providers, report incidents and track them. Track processes with suppliers, propose improvement measures and measurements that establish the effectiveness of the actions implemented. What are we looking for? A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems. Besides this we look for someone who is: University Graduate; Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm; Builds partnerships and works collaboratively with others to meet shared objectives and builds strong customer relationships and delivers customer-centric solutions; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Makes Good and timely decisions that keep the organization moving forward creating a new and better ways for the organization to be successful; Plans and prioritizes work to meet commitments aligned with organizational goals and holds self and others accountable to meet commitments; Strong analytical skills; Experience in processes improvement technics / methods knowledge and resource optimization; Advanced office, mainly with knowledge in Excel and Power Point; Experienced in the Agile way of working. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for Channel Strategy Expert Your role and work environment We are looking for a talented Channel Strategy Expert to join our investment advice team and play a key role in shaping the future of our advice service proposition. In this role, you will lead the growth and performance of an outsourced model of investment advisors by defining and evolving the channel and commercial strategy, while steering the external provider responsible for delivering the service. This is an exciting opportunity for someone who combines strategic thinking, commercial acumen, customer understanding, and data-driven decision-making to shape a high-impact advice service and unlock sustainable business growth. You will join the Investments Advice Team as part of the broader Investment Area, working closely with stakeholders across product, sales, marketing, operations, compliance, data, and technology. This role offers broad exposure, strong collaboration across functions, and the opportunity to make a visible impact on both customer value and business performance. Key responsibilities As the owner of the channel and commercial strategy, you will lead initiatives that drive growth and excellence across the investment advice service. 1. Define and lead the commercial strategy Own the end-to-end commercial strategy for the advisory service, spanning client acquisition, activation, conversion, cross-selling, retention, and long-term value creation. 1. Define and evolve the service model Design and evolve the advisory service model by defining how different client segments are served, how advisory interactions are delivered, and how internal teams and the outsourced provider work together to support growth, customer value, and scalability. 1. Improve sales and service performance Monitor and optimize key business and sales indicators, such as conversion, productivity, customer engagement, and service effectiveness, identifying opportunities to accelerate commercial performance. 1. Work cross-functionally to accelerate growth Collaborate with product, marketing, operations, compliance, data, and technology teams to improve the advisory proposition, strengthen execution, and scale the business effectively. 1. Enhance the client and advisor experience Ensure that both clients and advisory teams have the right journeys, tools, content, training, and support to create clear, effective, and compliant interactions. 1. Make strategic decisions based on data Use customer insights, segmentation, business performance data, and funnel analytics to guide strategic priorities, commercial actions, and continuous improvement initiatives. 1. Coordinate a complex delivery ecosystem Manage performance across internal teams and the outsourced provider involved in service delivery, ensuring alignment, quality standards, customer focus, and commercial excellence. Profile we are looking for • Proven experience in channel and commercial strategy, sales performance, or business growth roles, ideally in advisory, financial services, or other consultative sales environments where customer value and business results go hand in hand., • Strong analytical and strategic thinking skills, with the ability to translate data into actions, priorities, and measurable business outcomes., • Solid understanding of investment products and advisory services, especially in areas such as mutual funds, wealth solutions, or customer investment journeys., • Excellent communication and stakeholder management skills, with the ability to influence diverse teams, build alignment, and connect commercial, operational, and customer priorities., • Experience working in cross-functional environments, partnering with teams such as product, marketing, operations, risk, compliance, data, or technology., • Experience managing outsourced or partner-led sales and service models, with the ability to steer performance, align incentives, and ensure high-quality execution, will be a strong advantage., • Customer-focused mindset, with a clear interest in improving both client experience and frontline team effectiveness., • Collaborative and team-oriented approach, able to build alignment, create momentum, and work effectively in complex organizations., • Curiosity, commercial drive, and a continuous improvement mindset, with a genuine interest in customer behaviour, sales effectiveness, and innovation in advisory models. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for Voice Interactions Expert Your role and work environment: We are looking for a Voice Interactions Expert acting as Product Owner to lead the design and evolution of voice interaction journeys, turning business needs into scalable customer solutions in close collaboration with business and IT teams. In this role, you will define MVPs, manage the squad backlog, align stakeholders, and ensure voice solutions are delivered with a strong focus on customer experience, business value, and regulatory compliance. As a Voice Interactions Expert you will report to a Business Lead. Your key responsibilities: In this role, you will: Provide the best customer experience by designing, mapping and constantly improving the customer journey performance in voice interactions, leveraging on PACE methodology. Coupled with an end-to-end process view to be able to collect CX insights and data; and translate it into UX and IT landscapes. Comprehend, define, select, and analyze data to garner insights that enhance the decision-making process. Translate ambiguous environment to meaningful indicators and provide the capacity for driving powerful business insights faster. Lifecycle management in order to develop, launch and maintain an attractive and compliant value proposition in the market, providing the best customer satisfaction. Responsible for backlog maintenance and update, KPI reporting and stakeholders management, guaranteeing bank revenue and benefit-cost balance, presenting business cases with benefit tracking after the implementation. Commercial acumen to ensure accomplishment of business results. Translate business needs into requirements for the implementation. Prioritize initiatives in short cycles, based on value delivery for our customers, defining an initial MVP to be improved with the feedback gathered. Strive for efficiency, reducing complexity in our definitions and pursuing innovative solutions. Manage dependencies, non-financial risk issues and impediments. Slice Epic into Features and Features into user stories that suppose an increase in value for your product and for the customer. Write User Stories being sure that they follow the INVEST model principles. Ensure the quality in the production uploads. As expert in digital experience, be proactive in the identification of new capabilities in our digital platform in order to engage our customers and increase efficiency of our assisted channels, bringing the best experience in moments of truth. Support the adoption of cyber security practices to effectively protect our customers from risks in the digital world. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • Master or bachelor’s degree with a minimum of 6 years of professional experience as Customer journey expert or Service designer working with Voice user interface and NLP tools, such as IVR and Voicebots (both NLU and GenAI). Prior experience with Twilio is a plus, • Solid experience with a minimum of 3 years working in voice or chat virtual assistants. Experience with DialogFlow CX is a plus, • Strong data capabilities with solid experience with a minimum of 2 years managing data and KPI reporting. Python and SQL knowledge is a plus, • Capability of translating business needs into delivery requirements, proven experience working with IT managing delivery backlog. Prior experience as Product Owner is a plus, • Curiosity to understand the industry, bank, and customer dynamics., • High level understanding of IT landscape (integrations, data flows, channels, architecture diagrams …), • Strong planning & organizational skills., • Relevant experience managing stakeholders, both local and international teams., • Combination of analytical mindset and skills together with pragmatic thoughts to deliver and have impact on customers and bank results., • Driven and customer focused and results-oriented person, • Able to work in an autonomous way, to take initiative and to make things happen with a can-do attitude, • Clear communications skills (written and oral)., • Problem solving mindset, • Good team player, loving to collaborate with different people, • Excellent oral and written English skills, • Versatility and experience in different voice assistant´s frameworks is a plus What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

Job Description At ING we are looking for a Non-Financial Risk Specialist Your role and work environment: We are looking for a talented and enthusiastic Non-Financial Risk Specialist to join our Non-Financial Risk Team of ING Spain. In the role of NFR Specialist, you will hierarchically report to the Head of NFR. ING is restructuring its processes, controls, and infrastructure to transform itself into a Digital Bank with the goal of end-to-end “straight through processing”. Non-Financial Risk Management uses sound principles of risk management to ensure that everything related to operational risk is within the risk appetite of the Bank, maintaining the control environment at an acceptable level following a risk-based approach (proportionate to its value and criticality). The NFR team performs oversight over the global NFR policies and best practice implementation within ING Spain and provides advice and challenge the risk/control owners on effectiveness of risk identification and mitigation. The team is responsible for monitoring and reporting on the ING Spain adherence to the NFR risk appetite and produces quarterly Non – financial risk dashboard (NFRD) report. The NFR team focuses on: • Control Risk, • Processing Risk, • Unauthorized Activities, • Employment Practices, • Personal and Physical Security, • Information Technology Risks, • Continuity and Operational Resilience Risk, • Internal and External Fraud Your key responsibilities: As NFR Specialist, your role is to: • Be a trusted NFR advisor towards IT and Business management., • Support, challenge and monitor NFR risk management processes and quality., • Participate in and challenge risk assessments on key strategic projects and programs., • Support the Business and IT management on issue identification, risk rating assessment, action definition and follow up until issue solving., • Contribute to the development, maintenance and roll out the NFR Frameworks, Policies, Minimum Standards and Procedures., • Perform Quality Assurance or deep dive reviews as part of second line monitoring., • Identify external / internal developments, initiatives, and threats. Translate these proactively into the risk strategy., • Monitor the design and effectiveness of controls., • Contribute to the identification of the impact of and the coordination of responses to law and regulatory changes, ECB reports, etc. and monitors the follow-up of the regulatory issue solving., • Support the Head of NFR with research, assessing the risk profile of organization and reporting to Senior Management., • Generate awareness related to risk management, within the Organization., • Develop and maintain training modules and train the IT / business community. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • Experience as NFR with approx. minimum 5 years, • University Degree or equivalent, • Professional education and multiple international certifications for risk management., • Insight of digital banking, related processes, IT applications and regulations. We are looking for a colleague with specific experience in Business banking., • Experience on End-to-End processes analysis to identify and assess NFR risks, including root causes analysis., • Expertise on testing methodologies., • Collaboration skills and ability to work across functions and countries., • Sound risk criteria: ability to be firm when needed and show flexibility when possible, • Excellent analytical skills, • Fluent in English (written and spoken), • Soft skills:, • Pro-activeness and initiative, • Communication and influence, • Persuasiveness and assertiveness What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for Compliance Business Expert Your role and work environment :We are looking for a talented and enthusiastic Compliance Business Expert to join our Mortgage Team of Home Tribe in a squad that can help us develop new customer/product features and legal initiatives focused on Mortgage workflow. Your key responsibilities: As Compliance Business Expert in Safe and Secure you will: • Be responsible for understanding the current mortgage workflow in order to: Implement new business functionalities in the current mortgage application flow., • Modify existing functionalities to comply with legal regulations., • Find the right balance between implementing improvements and implementation costs in a workflow that is being phased out., • Understand legal and regulatory requirements and translate them into business requirements., • Manage asset maintenance by coordinating and prioritizing day-to-day incidents., • Provide clear delivery timelines aligned with legal and audit deadlines., • Coordinate follow-up on the asset’s different issues, driving progress and implementation within the tribe., • Support PO to increase efficiency, reduce complexity, bringing the best experience in the moments of truth linked to mortgages and pursuing for innovative solutions., • Translate business needs in requirements for the implementation., • Have a clear understanding of IT framework in ING and be acquainted with technology development., • Be an expert of your product & service prioritizing on value delivered for our customers in short cycles, defining a first MVP and improving with the feedback gathered., • Be able to support complex and demanding environment, setting clear roadmaps and solving impediments. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • A leader of our Orange Code culture displaying the following behaviors:, • Contribution to the ING One Agile Way of Working and safeguard the Orange Code., • Ability to assume personal responsibility and address customer needs., • Focus is not on individual customers, but on the customer as a target group., • You know what is going on with the customer, put yourself in customers' shoes, assess the wishes and needs of customers and anticipate on this., • Problem analysis and judgement: Recognize key information, problem identification, research, various methods of analysis, establishment of connections and anticipation are key to your job., • Strong analytical skills and a healthy level of curiosity are therefore vital., • Stay on top of trends and developments within their field and the market., • Aside from that, it is of crucial importance to have knowledge of the customer's business and banking processes., • Integrate acquired knowledge into performance of tasks., • Thinking in strategic terms., • Based on professional expertise, a link is established between current events and business strategy and a long-term vision., • Initiative needed in improving products, processes and channel policies., • Ensuring that creative ideas are also implemented., • Giving and asking for constructive feedback By fulfilling the Compliance Business Expert role: • Master or bachelor’s degree with a minimum of 4 years of professional experience in product design., • Capability of translating business needs into delivery requirements, proven experience working with IT., • Proven ability to prioritise and deliver technology solutions in complex, agile environments., • Excellent stakeholder management and communication skills, with the ability to align diverse teams and negotiate priorities., • Deep problem-solving capabilities and a proactive, can-do attitude to overcome delivery challenges., • Experience in the mortgages or financial services domain, ideally with knowledge of credit operations., • Passion for digital transformation and continuous improvement, with a focus on enhancing customer and operational outcomes., • You ensure compliance with ING’s policies and standards., • Excellent oral and written English skills What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for bright talent for the International Talent Programme – Wholesale Banking Track Just graduated from a Ms and talented? Join the ING International Talent Programme. The ING International Talent Programme is a two-year development programme designed for talented international graduates to experience as many roles, places, skills and challenges as we could pack into 2 intensive years. During the programme you will be able to rotate between different teams of the bank. In addition, over the course of the programme, you will also have workshops and activities to develop you potential in three key areas: Banking Skills Personal Growth Professional Development In addition to the learning courses, you will attend 2 Global events where all trainees of come together in to learn, network and develop themselves. If you want to learn more about the programme you can follow this link: https://www.ing.jobs/espana/international-talent-programme.htm Your key responsibilities: As a Wholesale Banking ITP you will be involved in transactions which have a large impact on our clients. Your main tasks consist of: Develop comprehensive marketing materials, including presentations and pitch books. Conduct thorough analysis of targets, financing options, and competitive landscape. Utilize financial modeling and analysis skills to evaluate transaction viability. Coordinate and communicate with stakeholders throughout the transaction process. Ensure compliance with internal procedures and assist in drafting transaction documentation. Monitor market trends, gather industry information, and support portfolio management. Demonstrate strong project management skills to ensure timely and high-quality transaction delivery. Perform due diligence, evaluate risk factors, and maintain compliance standards. Support syndication efforts and facilitate coordination among multiple parties. Process credit reviews, waivers, and amendments to maintain a secure portfolio. Collaborate with the KYC team to uphold regulatory and compliance requirements. Stay updated on industry best practices and relevant regulations. Demonstrate strong analytical, problem-solving, and communication skills in a dynamic environment. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! Masters' degree with above-average academic grades. Experience in banking, financial services, and/or strategic consultancy (including internships). Up to 2 years of international financial sector experience. Proficiency in Spanish and English (written and spoken). Strong financial analysis and problem-solving skills. Excellent interpersonal and communication skills. Collaborative and team player. Attention to detail and high-quality document delivery. Enthusiastic and eager to learn. Ability to earn trust and respect from colleagues, senior management, and clients. Strong customer orientation. Rigorous and skilled in delivering quality documents in a timely and flexible manner. Not essential, but will be valued The following qualifications will be an advantage: Experience through internships, volunteering, or other extramural activities Master’s or postgraduate degree in a financial field Leadership activities Participation in financial forums and communities What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn. Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com. No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for a Domain Architect Your role and work environment: We are looking for a talented and enthusiastic Domain Architect to join our Architecture. The responsibility of this team is is guide the bank through new paths and help deliver the bank of the future for our customers Your key responsibilities: As a Domain Architect you will: Identify and define the scope of the Bounded Contexts within his/her Domain, according to the business needs of the different Value Streams, always with a target-first mindset Co-create the Architectural Designs at different temporal horizons, defining the target architecture, the foreseen transitions and the next iteration, considering both the business and the technology strategy and combining Global and Local systems Positively contribute to the roadmap definition, providing guidance to the business and delivery leadership and assessing the impact of the main initiatives at the inception phase Owns the integration of the services and platforms across the domain, optimizing functional and non-functional requirements and reducing complexity and architectural debt Provides guidance to Engineers, managers and teams/squads for the domain, by describing design patterns in Cookbooks together with the Engineering discipline. Describes how these best practices can be implemented in practice Is responsible for Quarterly Business Review (QBR) items (3 quarters) and signs off quarterly plans and/or Change Governance Documents (CGD) Ensure that the architecture is implemented according to the design, measuring and tracking technical/tactical debt What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! Good communication skills (written /verbal). Ability to operate at own initiative with a pro-active attitude, within the directions and confines of management and Bank policy. Ability to liaise with a broad range of people, including line management, senior management, external suppliers and related people. Problem solving ability and strong analytical skills. Fluent English both written and oral. Accuracy and attention to details. Experience working in a team; exhibits clear behavior of a team player execution driven. Demonstrated experience in hands on development leadership role. Proven experience in Agile environments and can work individually and as a team member. Demonstrated involvement in successful change initiatives associated with IT in business. Work experience: 3-5y in Architecture. Experience in Microservices Architecture, API design, Event Driven Architecture (Kafka, RabbitMQ) and Reactive principles. Knowledge of Domain Drive Design principles and methodology is definitely a plus. Good understanding of the security principles and patterns, at different viewpoints: application, transport, infra… In-depth understanding of banking environment, products and processes. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for Broker Process Specialist Your role and work environment: We are looking for a talented and enthusiastic Broker Process Specialist to join our Investment team of Products Tribe (COO Domain) Your key responsibilities: You will be part of the COO Investment Products Unit Expert, where we aim to develop and control processes of investment products in a simple and efficient manner, while we have a lot of fun! Within this expert team you will be a Broker Process Specialist, so you develop and control processes of brokerage; focused to the E2E Customer Journey, from the acquisition - onboarding phase of a brokerage client and continue in the customer experience with the purpose to handle day to day operations, process, and delivery for our retail customers. You aim at improving the efficiency process performance and identify opportunities to better serve and delight customers in the brokerage end to end processes. You will lead the path to manage our brokerage processes with two main angles to it (1) run existing business from an end-to-end perspective, covering all the different broker angles: IT systems, functionality range for the day-to-day customer transactions, measuring relevant KPIs, process tracking and holding an active connection with business and customer teams to boost broker business. (2) thinking long term and beyond: definition of strategy to transform the investment product processes through integration new technologies into day-to-day work, as IA tools, to improve efficiency and scalability, with special focus on incorporating new trends and functionalities that continue to make our proposition differential in the market. All this with maximum protection to the customer and looking for being the best in class in the demanding regulatory framework (CNMV, but not limited to) You will report to the COO Investment Products Area Lead. As a Broker Process Specialist of the Investment Products unit expert you are responsible of: • Customer Experience: Provide the best customer experience by challenging current operational processes and designing, mapping, constantly improving the customer journey through an end-to-end operational process view., • Digital Strategy: As expert in digital experience, be proactive in the identification of new capabilities in our digital platform to engage our customers and increase efficiency of our processes bringing the best experience in the moments of truth., • Operational excellence: Investigate standard incidents using current regulatory and compliance processes, systems and procedures and in collaboration with business and customer teams, take action to ensure simple and robust processes to guarantee the maximum protection to the customer and looking for being the best in class in the demanding regulatory framework., • Data fluency: Comprehend, define, select, and analyze data to gain insights that enhance the decision-making process. Responsible to obtain operational data, measurement relevant KPIs, analysis of evolutions, trends and volumes seeking improvements that increase customer satisfaction and cost efficiency before and after any implementation., • Product / partnership relations: fluent collaboration and day-to-day teamwork with partners and suppliers steering and managing our functionalities jointly to track processes of external provider, detect opportunities and propose improvement measures that establish the effectiveness of the actions before and after any implementation., • Agile Delivery: Translate business needs in requirements for the implementation in the IT and change cycle. Prioritizing based on value delivery for our customers in short cycles, defining a first MVP and improving with the feedback gathered. Strive for efficiency, reduce complexity in our definitions, pursuing for innovative solutions. Manages dependencies, non-financial risk awareness and impediments., • The ability to integrate AI tools into day-to-day work to improve efficiency and scalability. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead displaying the following behaviors: • Ability to display flexibility to teams and adapt plans, approach and behavior to the different needs and situations., • Ability to take on the responsibility, steer strategy and realizations based on facts and data., • Strong resilience: ability to navigate through ambiguity., • Negotiation skills., • Proven program management, planning & organizational skills., • Passionate about innovation., • Clear communications skills (written and oral)., • Ability to work on an international level., • Excellent oral and written English skills., • Team player, • Loving to collaborate with different people., • Able to work in an autonomous way and to take initiative., • Making things happen thanks to your ‘can do’ attitude. Proven track record and technical skills • University degree;, • 5+ years’ professional experience in brokerage from the operational side, • Advanced office, mainly with knowledge in Excel and Power Point;, • Strong command of written and spoken English., • Some experience in regulatory context around brokerage What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for a Financial Crime Prevention Expert – Business Banking Your role and work environment: We are looking for a talented and enthusiastic Financial Crime Prevention Expert – Business Banking (BuBA) to join our COE Team of the Financial Crime Prevention Tribe. The responsibility of this team is to drive the end‑to‑end design and continuous improvement of Financial Crime Prevention processes, ensuring that regulatory requirements are translated into clear, scalable standards and controls. Within this context, this role will be key for the successful expansion of ING Spain into the Business Banking segment, being responsible for the effective implementation, adaptation and ongoing ownership of existing FCP processes in the BuBA environment. The role will act as the FCP COE reference for Business Banking, ensuring alignment with ING standards while addressing the specific risks and operational realities of corporate and business clients. You will work closely with Compliance, Operations, IT, Business, and Global stakeholders to ensure a robust, consistent and regulator‑ready implementation of FCP controls for BuBA. Your key responsibilities: As a Financial Crime Prevention Expert you will: Positively contribute to: -The end‑to‑end implementation and embedding of FCP processes in the Business Banking segment, ensuring alignment with local regulation and ING global standards. -The effective management of financial‑crime risks for business and corporate clients, ensuring FCP requirements are consistently understood and applied across all BuBA journeys and products. Co‑create: -The implementation of FCP solutions together with Operations, IT, Compliance, Business and Global teams, ensuring scalable and pragmatic outcomes. -The identification and resolution of process gaps, operational risks and control deficiencies, including the definition of target operating models for BuBA FCP activities. Ensure -The proper execution, governance and continuous improvement of FCP processes in Business Banking. -Alignment between local BuBA implementation, global FCP frameworks and business‑as‑usual documentation and controls. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! Knows about: Financial Crime Prevention frameworks, preferably within banking or financial services. KYC/CDD and EDD processes for business or corporate clients. AML/CTF regulations and supervisory expectations, ideally in a Spanish and/or European context. Process governance, risk management and control design. Is a master of: Translating regulatory and policy requirements into operational processes. Managing complexity and coordinating multiple stakeholders. Identifying risks, proposing solutions and driving effective implementation. Taking ownership and accountability for end‑to‑end outcomes. Loves to: Work as a team, taking advantage of his strong communication skills. Defines himself as: Flexible, dynamic, capable of working in multidisciplinary environments in coordination with the rest of the areas What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for a competent Data Engineer Your role and work environment: We are looking for a talented and enthusiastic Data Engineer to join Data & AI tribe The Data & AI Tribe is focused on being Data Best-in-class, by ensuring the right data is in the right place at the right time for the right people to ignite the Data Spark. In order to achieve that mission, we are currently looking for a competent Data Engineer that would be part of an international project, collaborative between different countries, developing in a Cloud & DevOps environment. You would be focused on maintaining and evolving our informational platforms, which aims to be used for Data Management, as well as Regulatory & Analytical Reporting at ING. We work in an Agile & DevOps environment, where Scrum & Kanban are part of our One Agile Way of Working. You would be part of a Scrum Team, working on two-weeks sprints and using Azure as a key-tool for our Software Development Life Cycle and keeping our IT Risk under control. Your key responsibilities: As a Data Engineer you will: Ensure best practices within technical design, development of ETL processes and modelling informational solutions. Monitor end-to-end processes, ensuring their operation, detection of technical issues and search for solutions based on Data. Care of platforms sustainability, within Minimum Standards from IT and Risk perspective. Guarantee that ETL delivered and promoted through Azure pipelines and modelling informational solutions are aligned with our best practices. Analysis of business needs for implementation and propose IT solutions Collaborate with different areas contributing to Spain ING Data Strategy What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! A person who works and acts rapidly based on intuition, instead of reasoning step-by-step; Knows the difference between important and less important details. A person flexible and adaptable, capable of facing uncertainty, acquiring knowledge in various disciplines and updating it as often as necessary. An assertive person, able to communicate clearly and directly, but adequately. The competent Data Engineer we are currently looking for is someone who: • Has technical knowledge in Databases (SQL and NO SQL), ETL Processes & BI Reporting., • Is an expert in Data Modelling & Data Architecture for Informational platforms., • Has good analytical skills, with proven domain experience in data warehousing, data lakes, and data virtualization within Bank and Finance Industry., • Has working experience in Agile environments., • Has clear communications skills as well as a high English level (written and oral)., • Is able to work without instructions and to take initiative., • Makes things happen thanks to his/her ‘can do’ attitude., • Has a problem solving mindset., • Is a team player (daily connection with other departments is expected), • Has the ability to work on an international level., • Takes the initiative for improving processes, ensuring creative ideas are implemented., • Is a leader of our Orange Code culture, displaying a positive attitude, commitment towards our goals, accountable, eager to learn and is not afraid of change., • Considering the software you may use as a Data Software Engineer, specific experience would be desirable for the following:, • Experience within Data Lake and Big Data environments, • BigQuery, • Oracle (19c), • Data virtualization or denodo tool, • IBM DataStage & IBM IGC, • IBM Cognos, Power BI and/or MicroStrategy or similar BI tools, • Azure Devops or other devops cloud service, • Has knowledge & experience in cloud environments., • Security, monitoring and logging skills (e.g. ELK, Prometheus, Grafana), • Ability to create automation tools (e.g. Python/Go, DBT), • Has knowledge of Elastic Cloud Storage (ECS) What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: -Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn. -Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com. -No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for a Software Backend Engineer Your role and work environment: We are looking for a talented and enthusiastic Software Engineer Backend to join us. Your key responsibilities: As an experienced Software Engineer Backend, your aim will be: To design, develop and test the code that will shape the different components of the application, ensuring that they meet the requirements of functionality, quality and performance. To deliver in Production a working software by giving the best use to technology and development practices. It includes the documentation and parameters that can help reaching that goal. To support Production by analysis and fixing any bugs that occurs. Contribute to improve the technical discipline by collaborating with the cross technical chapter. As an expert in the Backend area, you specifically add value on that technical layer but always keep in mind the rest of the technical stack as part of the Squad responsibilities. Your major responsibility areas: • Coding, • Stories Refinement, • Environments management, • Release, • Monitoring What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! As a Software Engineer Backend for one of our tribes you should have the following knowledge and experience: Essential • Good coding Skills on all Middleware layer: Java 8/11/17/21, • Spring (Boot, MVC, CORE, Security, Dependency Injection)., • Microservices: Hexagonal architecture, APIs composition, RestFul, OpenAPI, Swagger., • Design Patterns, SOLID, Clean Code, Software Craftmanship., • Testing: Unit Testing (Techniques: White-box/ Black-box, What is a unit?); Type of testing (unit testing, integration and smoke); Junit; Contract Testing; Framework mocks (Mockito, Mockmvc, Wiremock, Powermock). • Maven., • JPA, Oracle, JDBC, • Git., • DDD., • Backend & Devops awareness (understand the global architecture / infrastructure)., • Docker, Openshift or Kubernetes., • CI / CD pipelines., • Experience working with Azure Devops (pipelines)., • 5 years of experience on similar technical stack., • Agile team experience with SCRUM or Kanban or XP., • Excellent speaking and writing skills in English is a must. Desirable • MSA Patterns: Circuit Breaker, Api Gateway, Service Discovery., • Feature Flags, • Retail banking knowledge., • Database migration tools (such as Flyway, Liquibase)., • DevOps Skills., • Prometheus., • Grafana, • ELK STACK (Elastic Search, Logstash, Kibana)., • Security: JWT, Mutual TLS, Access token., • Ansible., • BDD., • Automatic testing (Selenium, Cucumber)., • Reactive programming: futures., • Akka, Scala., • Message Brokers (such as RabbitMQ, Kafka)., • NoSQL knowledge (such as Cassandra, MongoDB). What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1700 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

At ING we are looking for a Customer Journey Expert Your role and work environment We are looking for a talented and driven Customer Journey Expert (CJE) to join our Growth and New Segments area of Daily Banking & Savings Tribe, which strongly supports the development and evolution of Cuenta START, our value proposition for younger sub-segments. In this role, you will be responsible for owning and evolving end-to-end customer journeys, ensuring the delivery of a best-in-class experience while driving business growth and strategic positioning in the youth segment. You will work in a cross-functional agile squad, collaborating closely with Product Owners, Tech, Data, Legal, Compliance, Fraud, and Architecture teams, acting as a key bridge between business and technology. Your key responsibilities: As a Customer Journey Expert you will: Own end-to-end customer journeys: design, align and evolve journeys from ideation to production, ensuring full definition across business, legal, compliance and technical domains Drive delivery from idea to production: translate business needs into actionable requirements, define User Stories, support backlog refinement and ensure iterative MVP delivery until rollout. Lead cross-functional alignment: work closely with Legal, Compliance, Fraud, Architecture and Tech to ensure robust, compliant and scalable solutions. Act as Business Guardian: ensure journeys meet regulatory and internal standards, safeguarding customer and business integrity Be strongly data-driven: extract, analyze and interpret data to generate insights, monitor performance and support decision-making. Proactively understand customer behavior: monitor funnels, usage and customer feedback to identify opportunities and continuously improve journeys. Drive business impact: identify growth opportunities and contribute to improve acquisition, activation and engagement of START customers. Support Product Owner in backlog management and roadmap. Bring creativity and an out-of-the-box mindset, thriving in a multidisciplinary agile environment where stakeholders and developers collaborate daily What We’re Looking For Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! Proven experience in product, customer journey ideally in digital or banking environments. Strong experience in designing and implementing end-to-end customer journeys, including cross-functional validation with Legal, Compliance, Risk and Tech. Data‑driven and analytical mindset, with a clear focus on results. Strategic and creative thinker with a proactive, hands‑on attitude and strong drive to make things happen. Customer-centric mindset. Enthusiastic team player. Excellent understanding of Agile ways of working, backlog management and MVP delivery. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves , by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies . And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside . Our ambition in Sustainability is Empowering (y)our Sustainability journey . We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn . Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com . No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

¿Quiénes somos?: Neotalent Conclusion es una de las mayores especialistas del mercado ibérico en captación y gestión de talento informático y de ingeniería. Como parte del grupo neerlandés Conclusion, que se compone por un ecosistema de 25 empresas y 3.600 empleados, nos centramos en aumentar la capacidad tecnológica de nuestros clientes y acelerar la transformación digital de los mismos. En Neotalent Conclusion, somos especialistas del talento. Atraemos a los mejores profesionales y los combinamos con los proyectos más ambiciosos, en el momento justo. Nuestro éxito radica en la inversión en innovación, orientación a resultados y, por encima de todo, en la garantía de que las personas tengan carreras felices y realizadoras. Con más de 25 años de experiencia, Neotalent Conclusion cuenta con oficinas en Madrid, Lisboa y Oporto. Nuestra compañía está formada por un equipo de más de 850 profesionales entre sus diferentes áreas de operación. Neotalent, the responsive people. Más información en www.neotalent.pt/es y https://neotalent.pt/es/oportunidades-de-carrera/. Bucamos un perfil de Optimización y Planificación de Redes • Mínimo de 3 años de experiencia en proyectos de planificación y optimización de redes., • Al menos 1 año de experiencia práctica en planificación y optimización con equipos., • 100% presencial en Las Tablas, Madrid. Habilidades Técnicas • Dominio en la planificación de parámetros 2G/3G/4G/5G, monitorización de KPIs y mejora de KPIs., • Conocimiento de Huawei OSS y de las herramientas relacionadas de pruebas y optimización. Comunicación y Coordinación • Capacidad para reportar y presentar a Team Leaders del cliente y a mandos intermedios., • Sólida capacidad para colaborar eficazmente con equipos multifuncionales y equipos relacionados. Habilidades Blandas • Flexibilidad y cumplimiento de las asignaciones del proyecto., • Fuerte sentido de responsabilidad y ownership (sentido de pertenencia y responsabilidad sobre el trabajo)., • Disposición y capacidad de aprendizaje. Requisitos Deseables • Experiencia especializada en proyectos o ingeniería de optimización para MasOrange / Orange / MasMovil será una ventaja importante. Idiomas • Español e inglés, ambos requeridos con nivel profesional. Planificación de Parámetros para Nuevos Sitios • Basándose en reglas e inputs predefinidos, planificar los parámetros de las celdas, incluyendo identificación de sitio/celda y parámetros críticos como frecuencias, PCI, radio de celda y otros parámetros clave de radio., • Entregar hojas de parámetros de planificación conforme a los requisitos de SLA definidos y mantener la base de datos actualizada., • Generar los scripts necesarios. Monitorización y Análisis de KPIs • Realizar análisis de KPIs multitecnología y multifrecuencia para los sitios asignados y generar informes comparativos de KPIs., • Identificar y detectar incidencias anómalas de forma oportuna y precisa. Mejora de KPIs • Ejecutar acciones de mejora de KPIs cuando no se alcancen los objetivos., • El alcance incluye KPIs 2G/3G/4G/5G relacionados con accesibilidad, retenibilidad, movilidad y calidad. Reuniones • Participar en reuniones con clientes y responsables de distintos dominios del proyecto, según lo organizado por el equipo del proyecto, para alinear progreso, incidencias y planes. Otras Tareas • Realizar otras tareas asignadas, incluyendo recopilación y preprocesamiento de datos, así como otras actividades básicas de optimización. Lugar de Trabajo Trabajo presencial en la oficina de Madrid Por qué unirte a nosotros: • Trabajar en proyectos desafiantes para grandes clientes, • Aprender más sobre tecnologías emergentes, • Posibilidad de trabajar de forma remota, • Acceso a formación continua y certificaciones, • Disfrutar de un plan de compensación flexible, • ... ¡y mucho más!

At ING we are looking for a competent Data Engineer Your role and work environment: We are looking for a talented and enthusiastic Data Engineer to join Data & AI tribe The Data & AI Tribe is focused on being Data Best-in-class, by ensuring the right data is in the right place at the right time for the right people to ignite the Data Spark. In order to achieve that mission, we are currently looking for a competent Data Engineer that would be part of an international project, collaborative between different countries, developing in a Cloud & DevOps environment. You would be focused on maintaining and evolving our informational platforms, which aims to be used for Data Management, as well as Regulatory & Analytical Reporting at ING. We work in an Agile & DevOps environment, where Scrum & Kanban are part of our One Agile Way of Working. You would be part of a Scrum Team, working on two-weeks sprints and using Azure as a key-tool for our Software Development Life Cycle and keeping our IT Risk under control. Your key responsibilities: As a Data Engineer you will: Ensure best practices within technical design, development of ETL processes and modelling informational solutions. Monitor end-to-end processes, ensuring their operation, detection of technical issues and search for solutions based on Data. Care of platforms sustainability, within Minimum Standards from IT and Risk perspective. Guarantee that ETL delivered and promoted through Azure pipelines and modelling informational solutions are aligned with our best practices. Analysis of business needs for implementation and propose IT solutions Collaborate with different areas contributing to Spain ING Data Strategy What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! A person who works and acts rapidly based on intuition, instead of reasoning step-by-step; Knows the difference between important and less important details. A person flexible and adaptable, capable of facing uncertainty, acquiring knowledge in various disciplines and updating it as often as necessary. An assertive person, able to communicate clearly and directly, but adequately. The competent Data Engineer we are currently looking for is someone who: • Has technical knowledge in Databases (SQL and NO SQL), ETL Processes & BI Reporting., • Is an expert in Data Modelling & Data Architecture for Informational platforms., • Has good analytical skills, with proven domain experience in data warehousing, data lakes, and data virtualization within Bank and Finance Industry., • Has working experience in Agile environments., • Has clear communications skills as well as a high English level (written and oral)., • Is able to work without instructions and to take initiative., • Makes things happen thanks to his/her ‘can do’ attitude., • Has a problem solving mindset., • Is a team player (daily connection with other departments is expected), • Has the ability to work on an international level., • Takes the initiative for improving processes, ensuring creative ideas are implemented., • Is a leader of our Orange Code culture, displaying a positive attitude, commitment towards our goals, accountable, eager to learn and is not afraid of change., • Considering the software you may use as a Data Software Engineer, specific experience would be desirable for the following:, • Experience within Data Lake and Big Data environments, • BigQuery, • Oracle (19c), • Data virtualization or denodo tool, • IBM DataStage & IBM IGC, • IBM Cognos, Power BI and/or MicroStrategy or similar BI tools, • Azure Devops or other devops cloud service, • Has knowledge & experience in cloud environments., • Security, monitoring and logging skills (e.g. ELK, Prometheus, Grafana), • Ability to create automation tools (e.g. Python/Go, DBT), • Has knowledge of Elastic Cloud Storage (ECS) What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: -Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn. -Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com. -No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

Descripción de puesto At ING we are looking for talented and enthusiastic Pricing Expert to join our HomeTribe in a squad focused on the Mortgage of the future. Your role and work environment: We are looking for a talented and enthusiastic Pricing Expert to join our Mortgage Pricing squad in the Acquisition Team of the Mortgage Tribe that can help us to enhance and monitor the pricing framework of the mortage product. The expert for Mortgage Pricing is a key part of the process of defining and continuously improving the end‑to‑end mortgage pricing strategy. This role ensures that pricing strategies are competitive, profitable, compliant, and aligned with the bank’s commercial objectives, risk appetite, and customer value proposition. The expert acts as the key link between business, risk, finance, data, and technology teams, translating pricing strategy into scalable, data‑driven solutions. You will be capable of translating business needs into delivery requirements by working in the squads through the whole product lifecycle and acting as a bridge between business & IT. You must be able to move from a "concept/idea" to a functional definition and customer journey, providing an efficient cut through and real definition of the MVP to deliver value in a sustained way. You must be able to understand what ING architecture, databases, main building blocks, layers (front, middle and back) and technologies are required for each "concept/idea". You will be responsible for the definitions of ready and done, and acceptance criteria for user stories in coordination with the IT team. You are the “Business Guardian” of your product/service working with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulation and policies. You have an end-to-end responsibility for providing customers the most reliable and innovative way of managing their relationship with us, focusing on delivering the products and services they need, boosting sales while leveraging on the brand and bank customer obsession. You will work closely with customers and key stakeholders to achieve the initiatives that respond to the vision, strategy and road map of ING Spain. You are passionate about improving the customer’s experience in the different channels and have a broad knowledge on products and services strategy. You have a data mindset, you observe what happens around you and what we are building and challenge or adapt if we are not going in the right direction. You work in Agile teams, focusing always in delivering value to our customers in a fast way while continuously improving the way we work. You are a team player. You are actively involved in the maintenance, development and realization of (new) services & functionalities. As an expert, you will deliver all the necessary business know-how and skills within the Squads to realize the shared Tribe purpose. Your key responsibilities: Product Ownership & Strategy • Be part of the mortgage pricing product vision and roadmap, aligned with commercial strategy, portfolio objectives, and market dynamics., • Help to define pricing principles across new production , including margins, discounts, campaigns, and risk‑based pricing., • Balance growth, profitability, and risk in all pricing decisions. Pricing & Analytics • Be part of the definition of pricing models, rules, and parameters (e.g. , amount, tipe of client, LTV, LTI, customer segments)., • Work closely with Analytics and Finance to assess, • Margin impact, • Elasticity and competitiveness Portfolio, • P&L performance., • Monitor OKRs and KPIs such as volume, profitability, and type of segment. Stakeholder Management • Act as the single point of accountability for pricing across: Commercial teams, Risk & Credit, Finance, Legal & Compliance and Technology / Data, • Facilitate alignment and decision‑making in cross‑functional forums. Delivery & Execution • Translate pricing strategy into clear product requirements and user stories., • Prioritize the backlog to maximize business value., • Ensure correct implementation of pricing logic in origination, simulation, and servicing systems., • Validate pricing changes through testing, monitoring, and post‑implementation reviews. Regulatory & Governance • Ensure pricing complies with:, • Consumer protection and transparency requirements, • Internal risk and governance policies, • Supervisory expectations (e.g. fair pricing, conduct risk), • Support internal and external audits when required. Continuous Improvement • Identify opportunities to automate, simplify, and personalize pricing., • Leverage data and experimentation (A/B testing, pilots) to optimize outcomes., • Track market trends and competitor pricing to inform decisions. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for a Customer Journey Expert Your role and work environment We are looking for a talented and driven Customer Journey Expert (CJE) to join our Growth and New Segments area of Daily Banking & Savings Tribe, which strongly supports the development and evolution of Cuenta START, our value proposition for younger sub-segments. In this role, you will be responsible for owning and evolving end-to-end customer journeys, ensuring the delivery of a best-in-class experience while driving business growth and strategic positioning in the youth segment. You will work in a cross-functional agile squad, collaborating closely with Product Owners, Tech, Data, Legal, Compliance, Fraud, and Architecture teams, acting as a key bridge between business and technology. Your key responsibilities: As a Customer Journey Expert you will: • Own end-to-end customer journeys: design, align and evolve journeys from ideation to production, ensuring full definition across business, legal, compliance and technical domains, • Drive delivery from idea to production: translate business needs into actionable requirements, define User Stories, support backlog refinement and ensure iterative MVP delivery until rollout., • Lead cross-functional alignment: work closely with Legal, Compliance, Fraud, Architecture and Tech to ensure robust, compliant and scalable solutions., • Act as Business Guardian: ensure journeys meet regulatory and internal standards, safeguarding customer and business integrity, • Be strongly data-driven: extract, analyze and interpret data to generate insights, monitor performance and support decision-making., • Proactively understand customer behavior: monitor funnels, usage and customer feedback to identify opportunities and continuously improve journeys., • Drive business impact: identify growth opportunities and contribute to improve acquisition, activation and engagement of START customers., • Support Product Owner in backlog management and roadmap., • Bring creativity and an out-of-the-box mindset, thriving in a multidisciplinary agile environment where stakeholders and developers collaborate daily What We’re Looking For Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • Proven experience in product, customer journey ideally in digital or banking environments., • Strong experience in designing and implementing end-to-end customer journeys, including cross-functional validation with Legal, Compliance, Risk and Tech., • Data‑driven and analytical mindset, with a clear focus on results., • Strategic and creative thinker with a proactive, hands‑on attitude and strong drive to make things happen., • Customer-centric mindset., • Enthusiastic team player., • Excellent understanding of Agile ways of working, backlog management and MVP delivery. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for Paysystem Expert Your role and work environment: We are looking for a talented and enthusiastic Paysystems Expert to join our Paysystem Expert Unit Team of Core Banking & Clients Tribe The responsibility of this team is develop & control of clearing and Treasury processes, focused to the E2E Customer Journey, from ensure the properly work of the process and continue in the customer experience with the purpose to handle day to day operations, process, and delivery for our retail customers in a simple and efficient manner. Your key responsibilities: As a Paysystem Expert you will: Act as first-line supervisor of a team providing customer service support and play a key role in helping to achieve targets in areas such as productivity or turnaround times; Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations; Create and maintain reports aligned with business and operational needs. Data is our facilitator for decision making; Investigate standard incidents using current regulatory and compliance processes, systems and procedures, and take action to solve immediate compliance issues. Data analysis & reporting, Analyze data to extract operational information for decision taken, create reports for Operations areas (MicroStrategy, Excel, Power Point, etc..); Challenge and analyze current processes, both operational and customer visions; Monitor End-to-end processes, ensuring their operation, detection of technical issues and search for solutions based on Data; Measurement, obtaining operational data, analysis of evolutions, trends and volumes seeking improvements that increase customer satisfaction and cost efficiency; Collaboration / day-to-day teamwork with suppliers. Detect incidents in the processes of external providers, report incidents and track them. Track processes with suppliers, propose improvement measures and measurements that establish the effectiveness of the actions implemented. What are we looking for? A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems. Besides this we look for someone who is: University Graduate; Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm; Builds partnerships and works collaboratively with others to meet shared objectives and builds strong customer relationships and delivers customer-centric solutions; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Makes Good and timely decisions that keep the organization moving forward creating a new and better ways for the organization to be successful; Plans and prioritizes work to meet commitments aligned with organizational goals and holds self and others accountable to meet commitments; Strong analytical skills; Experience in processes improvement technics / methods knowledge and resource optimization; Advanced office, mainly with knowledge in Excel and Power Point; Experienced in the Agile way of working. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for a competent Data Engineer Your role and work environment: We are looking for a talented and enthusiastic Data Engineer to join Data & AI tribe The Data & AI Tribe is focused on being Data Best-in-class, by ensuring the right data is in the right place at the right time for the right people to ignite the Data Spark. In order to achieve that mission, we are currently looking for a competent Data Engineer that would be part of an international project, collaborative between different countries, developing in a Cloud & DevOps environment. You would be focused on maintaining and evolving our informational platforms, which aims to be used for Data Management, as well as Regulatory & Analytical Reporting at ING. We work in an Agile & DevOps environment, where Scrum & Kanban are part of our One Agile Way of Working. You would be part of a Scrum Team, working on two-weeks sprints and using Azure as a key-tool for our Software Development Life Cycle and keeping our IT Risk under control. Your key responsibilities: As a Data Engineer you will: Ensure best practices within technical design, development of ETL processes and modelling informational solutions. Monitor end-to-end processes, ensuring their operation, detection of technical issues and search for solutions based on Data. Care of platforms sustainability, within Minimum Standards from IT and Risk perspective. Guarantee that ETL delivered and promoted through Azure pipelines and modelling informational solutions are aligned with our best practices. Analysis of business needs for implementation and propose IT solutions Collaborate with different areas contributing to Spain ING Data Strategy What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! A person who works and acts rapidly based on intuition, instead of reasoning step-by-step; Knows the difference between important and less important details. A person flexible and adaptable, capable of facing uncertainty, acquiring knowledge in various disciplines and updating it as often as necessary. An assertive person, able to communicate clearly and directly, but adequately. The competent Data Engineer we are currently looking for is someone who: • Has technical knowledge in Databases (SQL and NO SQL), ETL Processes & BI Reporting., • Is an expert in Data Modelling & Data Architecture for Informational platforms., • Has good analytical skills, with proven domain experience in data warehousing, data lakes, and data virtualization within Bank and Finance Industry., • Has working experience in Agile environments., • Has clear communications skills as well as a high English level (written and oral)., • Is able to work without instructions and to take initiative., • Makes things happen thanks to his/her ‘can do’ attitude., • Has a problem solving mindset., • Is a team player (daily connection with other departments is expected), • Has the ability to work on an international level., • Takes the initiative for improving processes, ensuring creative ideas are implemented., • Is a leader of our Orange Code culture, displaying a positive attitude, commitment towards our goals, accountable, eager to learn and is not afraid of change., • Considering the software you may use as a Data Software Engineer, specific experience would be desirable for the following:, • Experience within Data Lake and Big Data environments, • BigQuery, • Oracle (19c), • Data virtualization or denodo tool, • IBM DataStage & IBM IGC, • IBM Cognos, Power BI and/or MicroStrategy or similar BI tools, • Azure Devops or other devops cloud service, • Has knowledge & experience in cloud environments., • Security, monitoring and logging skills (e.g. ELK, Prometheus, Grafana), • Ability to create automation tools (e.g. Python/Go, DBT), • Has knowledge of Elastic Cloud Storage (ECS) What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: -Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn. -Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com. -No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for a Customer Journey Expert Your role and work environment We are looking for a talented and driven Customer Journey Expert (CJE) to join our Growth and New Segments area of Daily Banking & Savings Tribe, which strongly supports the development and evolution of Cuenta START, our value proposition for younger sub-segments. In this role, you will be responsible for owning and evolving end-to-end customer journeys, ensuring the delivery of a best-in-class experience while driving business growth and strategic positioning in the youth segment. You will work in a cross-functional agile squad, collaborating closely with Product Owners, Tech, Data, Legal, Compliance, Fraud, and Architecture teams, acting as a key bridge between business and technology. Your key responsibilities: As a Customer Journey Expert you will: • Own end-to-end customer journeys: design, align and evolve journeys from ideation to production, ensuring full definition across business, legal, compliance and technical domains, • Drive delivery from idea to production: translate business needs into actionable requirements, define User Stories, support backlog refinement and ensure iterative MVP delivery until rollout., • Lead cross-functional alignment: work closely with Legal, Compliance, Fraud, Architecture and Tech to ensure robust, compliant and scalable solutions., • Act as Business Guardian: ensure journeys meet regulatory and internal standards, safeguarding customer and business integrity, • Be strongly data-driven: extract, analyze and interpret data to generate insights, monitor performance and support decision-making., • Proactively understand customer behavior: monitor funnels, usage and customer feedback to identify opportunities and continuously improve journeys., • Drive business impact: identify growth opportunities and contribute to improve acquisition, activation and engagement of START customers., • Support Product Owner in backlog management and roadmap., • Bring creativity and an out-of-the-box mindset, thriving in a multidisciplinary agile environment where stakeholders and developers collaborate daily What We’re Looking For Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • Proven experience in product, customer journey ideally in digital or banking environments., • Strong experience in designing and implementing end-to-end customer journeys, including cross-functional validation with Legal, Compliance, Risk and Tech., • Data‑driven and analytical mindset, with a clear focus on results., • Strategic and creative thinker with a proactive, hands‑on attitude and strong drive to make things happen., • Customer-centric mindset., • Enthusiastic team player., • Excellent understanding of Agile ways of working, backlog management and MVP delivery. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for a Regulatory Reporting Data Analyst A talented and enthusiastic Regulatory Reporting Data Analyst to join our Financial and Regulatory Reporting Team. The responsibility of this team is handling the external financial and regulatory reporting data delivery to Bank of Spain and Head-Office. This includes answering ad hoc data requests and maintaining the day-to-day relationship with Head Office. The team also drives continuous improvements in the reporting processes and data quality. This is a dynamic environment as requirements and expectations of all stakeholders are continuously increasing. You are a collaborative professional who listens and invest in your coworkers to achieve common goals. You combine strong analytical skills with a natural ability to communicate complex issues in a simple and understandable way to stakeholders. Your key responsibilities: As a Regulatory Reporting Data Analyst you will: Understand the end-to-end Finance processes, data model and architecture, including the interdependencies with other domains. Keep ongoing development and technical refinement of the data requirements. The objective is to ensure that ING always complies with the reporting requirement from the regulator. Implement improvement actions during the data processing to optimize the flow to meet the tight deadlines. Collaborate actively in the different projects involving the reporting area, acting as a technical consultant. Maintaining a solid control framework to ensure the integrity of ING’s regulatory reports: • Identify and follow-up the data quality issues on the reporting process including root cause analysis, in close collaboration with the Data Quality Office., • Perform source data vs. general ledger and cross-report reconciliations., • Understand and explain main developments in the reports through technical and analytical reviews. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! A strong set of technical and analytical abilities: • Master’s or bachelor’s degree with 3 to 6 years of experience (preferably in banking and/or consulting)., • Superb analytical skills, being able to analyse large amounts of data and to put outcomes in a wider perspective., • Proven experience in data analysis, using PLSQL tools and SAS programs., • Knowledge in the usage of Power BI / Power Query in Excel., • High level of autonomy and initiative., • Have a pro-active attitude and ability to operate in a demanding and changing environment., • Problem solving mindset., • Excellent speaking and writing skills in English is a must., • A leader of our Orange Code culture displaying the following behaviors:, • Able to assume personal responsibility., • You give and ask for constructive feedback., • Team player that can build bridges across functions and can easily get buy-in from others to get things done within tight deadlines., • Loving to collaborate with different people and areas across the bank., • Flexible to be able to adapt fast to the changes., • Result oriented. Make things happen., • Strong resilience: ability to navigate through ambiguity., • Early adopter to new technologies What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: -Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn. -Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com. -No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for Paysystem Expert Your role and work environment: We are looking for a talented and enthusiastic Paysystems Expert to join our Paysystem Expert Unit Team of Core Banking & Clients Tribe The responsibility of this team is develop & control of clearing and Treasury processes, focused to the E2E Customer Journey, from ensure the properly work of the process and continue in the customer experience with the purpose to handle day to day operations, process, and delivery for our retail customers in a simple and efficient manner. Your key responsibilities: As a Paysystem Expert you will: Act as first-line supervisor of a team providing customer service support and play a key role in helping to achieve targets in areas such as productivity or turnaround times; Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations; Create and maintain reports aligned with business and operational needs. Data is our facilitator for decision making; Investigate standard incidents using current regulatory and compliance processes, systems and procedures, and take action to solve immediate compliance issues. Data analysis & reporting, Analyze data to extract operational information for decision taken, create reports for Operations areas (MicroStrategy, Excel, Power Point, etc..); Challenge and analyze current processes, both operational and customer visions; Monitor End-to-end processes, ensuring their operation, detection of technical issues and search for solutions based on Data; Measurement, obtaining operational data, analysis of evolutions, trends and volumes seeking improvements that increase customer satisfaction and cost efficiency; Collaboration / day-to-day teamwork with suppliers. Detect incidents in the processes of external providers, report incidents and track them. Track processes with suppliers, propose improvement measures and measurements that establish the effectiveness of the actions implemented. What are we looking for? A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems. Besides this we look for someone who is: University Graduate; Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm; Builds partnerships and works collaboratively with others to meet shared objectives and builds strong customer relationships and delivers customer-centric solutions; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Makes Good and timely decisions that keep the organization moving forward creating a new and better ways for the organization to be successful; Plans and prioritizes work to meet commitments aligned with organizational goals and holds self and others accountable to meet commitments; Strong analytical skills; Experience in processes improvement technics / methods knowledge and resource optimization; Advanced office, mainly with knowledge in Excel and Power Point; Experienced in the Agile way of working. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

¿Quiénes somos?: Neotalent Conclusion es una de las mayores especialistas del mercado ibérico en captación y gestión de talento informático y de ingeniería. Como parte del grupo neerlandés Conclusion, que se compone por un ecosistema de 25 empresas y 3.600 empleados, nos centramos en aumentar la capacidad tecnológica de nuestros clientes y acelerar la transformación digital de los mismos. En Neotalent Conclusion, somos especialistas del talento. Atraemos a los mejores profesionales y los combinamos con los proyectos más ambiciosos, en el momento justo. Nuestro éxito radica en la inversión en innovación, orientación a resultados y, por encima de todo, en la garantía de que las personas tengan carreras felices y realizadoras. Con más de 25 años de experiencia, Neotalent Conclusion cuenta con oficinas en Madrid, Lisboa y Oporto. Nuestra compañía está formada por un equipo de más de 850 profesionales entre sus diferentes áreas de operación. Neotalent, the responsive people. Más información en www.neotalent.pt/es y https://neotalent.pt/es/oportunidades-de-carrera/. Bucamos un perfil de Optimización y Planificación de Redes • Mínimo de 3 años de experiencia en proyectos de planificación y optimización de redes., • Al menos 1 año de experiencia práctica en planificación y optimización con equipos., • 100% presencial en Las Tablas, Madrid. Habilidades Técnicas • Dominio en la planificación de parámetros 2G/3G/4G/5G, monitorización de KPIs y mejora de KPIs., • Conocimiento de Huawei OSS y de las herramientas relacionadas de pruebas y optimización. Comunicación y Coordinación • Capacidad para reportar y presentar a Team Leaders del cliente y a mandos intermedios., • Sólida capacidad para colaborar eficazmente con equipos multifuncionales y equipos relacionados. Habilidades Blandas • Flexibilidad y cumplimiento de las asignaciones del proyecto., • Fuerte sentido de responsabilidad y ownership (sentido de pertenencia y responsabilidad sobre el trabajo)., • Disposición y capacidad de aprendizaje. Requisitos Deseables • Experiencia especializada en proyectos o ingeniería de optimización para MasOrange / Orange / MasMovil será una ventaja importante. Idiomas • Español e inglés, ambos requeridos con nivel profesional. Planificación de Parámetros para Nuevos Sitios • Basándose en reglas e inputs predefinidos, planificar los parámetros de las celdas, incluyendo identificación de sitio/celda y parámetros críticos como frecuencias, PCI, radio de celda y otros parámetros clave de radio., • Entregar hojas de parámetros de planificación conforme a los requisitos de SLA definidos y mantener la base de datos actualizada., • Generar los scripts necesarios. Monitorización y Análisis de KPIs • Realizar análisis de KPIs multitecnología y multifrecuencia para los sitios asignados y generar informes comparativos de KPIs., • Identificar y detectar incidencias anómalas de forma oportuna y precisa. Mejora de KPIs • Ejecutar acciones de mejora de KPIs cuando no se alcancen los objetivos., • El alcance incluye KPIs 2G/3G/4G/5G relacionados con accesibilidad, retenibilidad, movilidad y calidad. Reuniones • Participar en reuniones con clientes y responsables de distintos dominios del proyecto, según lo organizado por el equipo del proyecto, para alinear progreso, incidencias y planes. Otras Tareas • Realizar otras tareas asignadas, incluyendo recopilación y preprocesamiento de datos, así como otras actividades básicas de optimización. Lugar de Trabajo Trabajo presencial en la oficina de Madrid Por qué unirte a nosotros: • Trabajar en proyectos desafiantes para grandes clientes, • Aprender más sobre tecnologías emergentes, • Posibilidad de trabajar de forma remota, • Acceso a formación continua y certificaciones, • Disfrutar de un plan de compensación flexible, • ... ¡y mucho más!

At ING we are looking for Channel Strategy Expert Your role and work environment We are looking for a talented Channel Strategy Expert to join our investment advice team and play a key role in shaping the future of our advice service proposition. In this role, you will lead the growth and performance of an outsourced model of investment advisors by defining and evolving the channel and commercial strategy, while steering the external provider responsible for delivering the service. This is an exciting opportunity for someone who combines strategic thinking, commercial acumen, customer understanding, and data-driven decision-making to shape a high-impact advice service and unlock sustainable business growth. You will join the Investments Advice Team as part of the broader Investment Area, working closely with stakeholders across product, sales, marketing, operations, compliance, data, and technology. This role offers broad exposure, strong collaboration across functions, and the opportunity to make a visible impact on both customer value and business performance. Key responsibilities As the owner of the channel and commercial strategy, you will lead initiatives that drive growth and excellence across the investment advice service. 1. Define and lead the commercial strategy Own the end-to-end commercial strategy for the advisory service, spanning client acquisition, activation, conversion, cross-selling, retention, and long-term value creation. 1. Define and evolve the service model Design and evolve the advisory service model by defining how different client segments are served, how advisory interactions are delivered, and how internal teams and the outsourced provider work together to support growth, customer value, and scalability. 1. Improve sales and service performance Monitor and optimize key business and sales indicators, such as conversion, productivity, customer engagement, and service effectiveness, identifying opportunities to accelerate commercial performance. 1. Work cross-functionally to accelerate growth Collaborate with product, marketing, operations, compliance, data, and technology teams to improve the advisory proposition, strengthen execution, and scale the business effectively. 1. Enhance the client and advisor experience Ensure that both clients and advisory teams have the right journeys, tools, content, training, and support to create clear, effective, and compliant interactions. 1. Make strategic decisions based on data Use customer insights, segmentation, business performance data, and funnel analytics to guide strategic priorities, commercial actions, and continuous improvement initiatives. 1. Coordinate a complex delivery ecosystem Manage performance across internal teams and the outsourced provider involved in service delivery, ensuring alignment, quality standards, customer focus, and commercial excellence. Profile we are looking for • Proven experience in channel and commercial strategy, sales performance, or business growth roles, ideally in advisory, financial services, or other consultative sales environments where customer value and business results go hand in hand., • Strong analytical and strategic thinking skills, with the ability to translate data into actions, priorities, and measurable business outcomes., • Solid understanding of investment products and advisory services, especially in areas such as mutual funds, wealth solutions, or customer investment journeys., • Excellent communication and stakeholder management skills, with the ability to influence diverse teams, build alignment, and connect commercial, operational, and customer priorities., • Experience working in cross-functional environments, partnering with teams such as product, marketing, operations, risk, compliance, data, or technology., • Experience managing outsourced or partner-led sales and service models, with the ability to steer performance, align incentives, and ensure high-quality execution, will be a strong advantage., • Customer-focused mindset, with a clear interest in improving both client experience and frontline team effectiveness., • Collaborative and team-oriented approach, able to build alignment, create momentum, and work effectively in complex organizations., • Curiosity, commercial drive, and a continuous improvement mindset, with a genuine interest in customer behaviour, sales effectiveness, and innovation in advisory models. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for a Domain Architect Your role and work environment: We are looking for a talented and enthusiastic Domain Architect to join our Architecture. The responsibility of this team is is guide the bank through new paths and help deliver the bank of the future for our customers Your key responsibilities: As a Domain Architect you will: Identify and define the scope of the Bounded Contexts within his/her Domain, according to the business needs of the different Value Streams, always with a target-first mindset Co-create the Architectural Designs at different temporal horizons, defining the target architecture, the foreseen transitions and the next iteration, considering both the business and the technology strategy and combining Global and Local systems Positively contribute to the roadmap definition, providing guidance to the business and delivery leadership and assessing the impact of the main initiatives at the inception phase Owns the integration of the services and platforms across the domain, optimizing functional and non-functional requirements and reducing complexity and architectural debt Provides guidance to Engineers, managers and teams/squads for the domain, by describing design patterns in Cookbooks together with the Engineering discipline. Describes how these best practices can be implemented in practice Is responsible for Quarterly Business Review (QBR) items (3 quarters) and signs off quarterly plans and/or Change Governance Documents (CGD) Ensure that the architecture is implemented according to the design, measuring and tracking technical/tactical debt What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! Good communication skills (written /verbal). Ability to operate at own initiative with a pro-active attitude, within the directions and confines of management and Bank policy. Ability to liaise with a broad range of people, including line management, senior management, external suppliers and related people. Problem solving ability and strong analytical skills. Fluent English both written and oral. Accuracy and attention to details. Experience working in a team; exhibits clear behavior of a team player execution driven. Demonstrated experience in hands on development leadership role. Proven experience in Agile environments and can work individually and as a team member. Demonstrated involvement in successful change initiatives associated with IT in business. Work experience: 3-5y in Architecture. Experience in Microservices Architecture, API design, Event Driven Architecture (Kafka, RabbitMQ) and Reactive principles. Knowledge of Domain Drive Design principles and methodology is definitely a plus. Good understanding of the security principles and patterns, at different viewpoints: application, transport, infra… In-depth understanding of banking environment, products and processes. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for Voice Interactions Expert Your role and work environment: We are looking for a Voice Interactions Expert acting as Product Owner to lead the design and evolution of voice interaction journeys, turning business needs into scalable customer solutions in close collaboration with business and IT teams. In this role, you will define MVPs, manage the squad backlog, align stakeholders, and ensure voice solutions are delivered with a strong focus on customer experience, business value, and regulatory compliance. As a Voice Interactions Expert you will report to a Business Lead. Your key responsibilities: In this role, you will: Provide the best customer experience by designing, mapping and constantly improving the customer journey performance in voice interactions, leveraging on PACE methodology. Coupled with an end-to-end process view to be able to collect CX insights and data; and translate it into UX and IT landscapes. Comprehend, define, select, and analyze data to garner insights that enhance the decision-making process. Translate ambiguous environment to meaningful indicators and provide the capacity for driving powerful business insights faster. Lifecycle management in order to develop, launch and maintain an attractive and compliant value proposition in the market, providing the best customer satisfaction. Responsible for backlog maintenance and update, KPI reporting and stakeholders management, guaranteeing bank revenue and benefit-cost balance, presenting business cases with benefit tracking after the implementation. Commercial acumen to ensure accomplishment of business results. Translate business needs into requirements for the implementation. Prioritize initiatives in short cycles, based on value delivery for our customers, defining an initial MVP to be improved with the feedback gathered. Strive for efficiency, reducing complexity in our definitions and pursuing innovative solutions. Manage dependencies, non-financial risk issues and impediments. Slice Epic into Features and Features into user stories that suppose an increase in value for your product and for the customer. Write User Stories being sure that they follow the INVEST model principles. Ensure the quality in the production uploads. As expert in digital experience, be proactive in the identification of new capabilities in our digital platform in order to engage our customers and increase efficiency of our assisted channels, bringing the best experience in moments of truth. Support the adoption of cyber security practices to effectively protect our customers from risks in the digital world. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • Master or bachelor’s degree with a minimum of 6 years of professional experience as Customer journey expert or Service designer working with Voice user interface and NLP tools, such as IVR and Voicebots (both NLU and GenAI). Prior experience with Twilio is a plus, • Solid experience with a minimum of 3 years working in voice or chat virtual assistants. Experience with DialogFlow CX is a plus, • Strong data capabilities with solid experience with a minimum of 2 years managing data and KPI reporting. Python and SQL knowledge is a plus, • Capability of translating business needs into delivery requirements, proven experience working with IT managing delivery backlog. Prior experience as Product Owner is a plus, • Curiosity to understand the industry, bank, and customer dynamics., • High level understanding of IT landscape (integrations, data flows, channels, architecture diagrams …), • Strong planning & organizational skills., • Relevant experience managing stakeholders, both local and international teams., • Combination of analytical mindset and skills together with pragmatic thoughts to deliver and have impact on customers and bank results., • Driven and customer focused and results-oriented person, • Able to work in an autonomous way, to take initiative and to make things happen with a can-do attitude, • Clear communications skills (written and oral)., • Problem solving mindset, • Good team player, loving to collaborate with different people, • Excellent oral and written English skills, • Versatility and experience in different voice assistant´s frameworks is a plus What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for a Financial Crime Prevention Expert – Business Banking Your role and work environment: We are looking for a talented and enthusiastic Financial Crime Prevention Expert – Business Banking (BuBA) to join our COE Team of the Financial Crime Prevention Tribe. The responsibility of this team is to drive the end‑to‑end design and continuous improvement of Financial Crime Prevention processes, ensuring that regulatory requirements are translated into clear, scalable standards and controls. Within this context, this role will be key for the successful expansion of ING Spain into the Business Banking segment, being responsible for the effective implementation, adaptation and ongoing ownership of existing FCP processes in the BuBA environment. The role will act as the FCP COE reference for Business Banking, ensuring alignment with ING standards while addressing the specific risks and operational realities of corporate and business clients. You will work closely with Compliance, Operations, IT, Business, and Global stakeholders to ensure a robust, consistent and regulator‑ready implementation of FCP controls for BuBA. Your key responsibilities: As a Financial Crime Prevention Expert you will: Positively contribute to: -The end‑to‑end implementation and embedding of FCP processes in the Business Banking segment, ensuring alignment with local regulation and ING global standards. -The effective management of financial‑crime risks for business and corporate clients, ensuring FCP requirements are consistently understood and applied across all BuBA journeys and products. Co‑create: -The implementation of FCP solutions together with Operations, IT, Compliance, Business and Global teams, ensuring scalable and pragmatic outcomes. -The identification and resolution of process gaps, operational risks and control deficiencies, including the definition of target operating models for BuBA FCP activities. Ensure -The proper execution, governance and continuous improvement of FCP processes in Business Banking. -Alignment between local BuBA implementation, global FCP frameworks and business‑as‑usual documentation and controls. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! Knows about: Financial Crime Prevention frameworks, preferably within banking or financial services. KYC/CDD and EDD processes for business or corporate clients. AML/CTF regulations and supervisory expectations, ideally in a Spanish and/or European context. Process governance, risk management and control design. Is a master of: Translating regulatory and policy requirements into operational processes. Managing complexity and coordinating multiple stakeholders. Identifying risks, proposing solutions and driving effective implementation. Taking ownership and accountability for end‑to‑end outcomes. Loves to: Work as a team, taking advantage of his strong communication skills. Defines himself as: Flexible, dynamic, capable of working in multidisciplinary environments in coordination with the rest of the areas What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for Channel Strategy Expert Your role and work environment We are looking for a talented Channel Strategy Expert to join our investment advice team and play a key role in shaping the future of our advice service proposition. In this role, you will lead the growth and performance of an outsourced model of investment advisors by defining and evolving the channel and commercial strategy, while steering the external provider responsible for delivering the service. This is an exciting opportunity for someone who combines strategic thinking, commercial acumen, customer understanding, and data-driven decision-making to shape a high-impact advice service and unlock sustainable business growth. You will join the Investments Advice Team as part of the broader Investment Area, working closely with stakeholders across product, sales, marketing, operations, compliance, data, and technology. This role offers broad exposure, strong collaboration across functions, and the opportunity to make a visible impact on both customer value and business performance. Key responsibilities As the owner of the channel and commercial strategy, you will lead initiatives that drive growth and excellence across the investment advice service. 1. Define and lead the commercial strategy Own the end-to-end commercial strategy for the advisory service, spanning client acquisition, activation, conversion, cross-selling, retention, and long-term value creation. 1. Define and evolve the service model Design and evolve the advisory service model by defining how different client segments are served, how advisory interactions are delivered, and how internal teams and the outsourced provider work together to support growth, customer value, and scalability. 1. Improve sales and service performance Monitor and optimize key business and sales indicators, such as conversion, productivity, customer engagement, and service effectiveness, identifying opportunities to accelerate commercial performance. 1. Work cross-functionally to accelerate growth Collaborate with product, marketing, operations, compliance, data, and technology teams to improve the advisory proposition, strengthen execution, and scale the business effectively. 1. Enhance the client and advisor experience Ensure that both clients and advisory teams have the right journeys, tools, content, training, and support to create clear, effective, and compliant interactions. 1. Make strategic decisions based on data Use customer insights, segmentation, business performance data, and funnel analytics to guide strategic priorities, commercial actions, and continuous improvement initiatives. 1. Coordinate a complex delivery ecosystem Manage performance across internal teams and the outsourced provider involved in service delivery, ensuring alignment, quality standards, customer focus, and commercial excellence. Profile we are looking for • Proven experience in channel and commercial strategy, sales performance, or business growth roles, ideally in advisory, financial services, or other consultative sales environments where customer value and business results go hand in hand., • Strong analytical and strategic thinking skills, with the ability to translate data into actions, priorities, and measurable business outcomes., • Solid understanding of investment products and advisory services, especially in areas such as mutual funds, wealth solutions, or customer investment journeys., • Excellent communication and stakeholder management skills, with the ability to influence diverse teams, build alignment, and connect commercial, operational, and customer priorities., • Experience working in cross-functional environments, partnering with teams such as product, marketing, operations, risk, compliance, data, or technology., • Experience managing outsourced or partner-led sales and service models, with the ability to steer performance, align incentives, and ensure high-quality execution, will be a strong advantage., • Customer-focused mindset, with a clear interest in improving both client experience and frontline team effectiveness., • Collaborative and team-oriented approach, able to build alignment, create momentum, and work effectively in complex organizations., • Curiosity, commercial drive, and a continuous improvement mindset, with a genuine interest in customer behaviour, sales effectiveness, and innovation in advisory models. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for a Software Backend Engineer Your role and work environment: We are looking for a talented and enthusiastic Software Engineer Backend to join us. Your key responsibilities: As an experienced Software Engineer Backend, your aim will be: To design, develop and test the code that will shape the different components of the application, ensuring that they meet the requirements of functionality, quality and performance. To deliver in Production a working software by giving the best use to technology and development practices. It includes the documentation and parameters that can help reaching that goal. To support Production by analysis and fixing any bugs that occurs. Contribute to improve the technical discipline by collaborating with the cross technical chapter. As an expert in the Backend area, you specifically add value on that technical layer but always keep in mind the rest of the technical stack as part of the Squad responsibilities. Your major responsibility areas: • Coding, • Stories Refinement, • Environments management, • Release, • Monitoring What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! As a Software Engineer Backend for one of our tribes you should have the following knowledge and experience: Essential • Good coding Skills on all Middleware layer: Java 8/11/17/21, • Spring (Boot, MVC, CORE, Security, Dependency Injection)., • Microservices: Hexagonal architecture, APIs composition, RestFul, OpenAPI, Swagger., • Design Patterns, SOLID, Clean Code, Software Craftmanship., • Testing: Unit Testing (Techniques: White-box/ Black-box, What is a unit?); Type of testing (unit testing, integration and smoke); Junit; Contract Testing; Framework mocks (Mockito, Mockmvc, Wiremock, Powermock). • Maven., • JPA, Oracle, JDBC, • Git., • DDD., • Backend & Devops awareness (understand the global architecture / infrastructure)., • Docker, Openshift or Kubernetes., • CI / CD pipelines., • Experience working with Azure Devops (pipelines)., • 5 years of experience on similar technical stack., • Agile team experience with SCRUM or Kanban or XP., • Excellent speaking and writing skills in English is a must. Desirable • MSA Patterns: Circuit Breaker, Api Gateway, Service Discovery., • Feature Flags, • Retail banking knowledge., • Database migration tools (such as Flyway, Liquibase)., • DevOps Skills., • Prometheus., • Grafana, • ELK STACK (Elastic Search, Logstash, Kibana)., • Security: JWT, Mutual TLS, Access token., • Ansible., • BDD., • Automatic testing (Selenium, Cucumber)., • Reactive programming: futures., • Akka, Scala., • Message Brokers (such as RabbitMQ, Kafka)., • NoSQL knowledge (such as Cassandra, MongoDB). What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1700 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

At ING we are looking for bright talent for the International Talent Programme – Wholesale Banking Track Just graduated from a Ms and talented? Join the ING International Talent Programme. The ING International Talent Programme is a two-year development programme designed for talented international graduates to experience as many roles, places, skills and challenges as we could pack into 2 intensive years. During the programme you will be able to rotate between different teams of the bank. In addition, over the course of the programme, you will also have workshops and activities to develop you potential in three key areas: Banking Skills Personal Growth Professional Development In addition to the learning courses, you will attend 2 Global events where all trainees of come together in to learn, network and develop themselves. If you want to learn more about the programme you can follow this link: https://www.ing.jobs/espana/ Your key responsibilities: As a Wholesale Banking ITP you will be involved in transactions which have a large impact on our clients. Your main tasks consist of: Develop comprehensive marketing materials, including presentations and pitch books. Conduct thorough analysis of targets, financing options, and competitive landscape. Utilize financial modeling and analysis skills to evaluate transaction viability. Coordinate and communicate with stakeholders throughout the transaction process. Ensure compliance with internal procedures and assist in drafting transaction documentation. Monitor market trends, gather industry information, and support portfolio management. Demonstrate strong project management skills to ensure timely and high-quality transaction delivery. Perform due diligence, evaluate risk factors, and maintain compliance standards. Support syndication efforts and facilitate coordination among multiple parties. Process credit reviews, waivers, and amendments to maintain a secure portfolio. Collaborate with the KYC team to uphold regulatory and compliance requirements. Stay updated on industry best practices and relevant regulations. Demonstrate strong analytical, problem-solving, and communication skills in a dynamic environment. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! Masters' degree with above-average academic grades. Experience in banking, financial services, and/or strategic consultancy (including internships). Up to 2 years of international financial sector experience. Proficiency in Spanish and English (written and spoken). Strong financial analysis and problem-solving skills. Excellent interpersonal and communication skills. Collaborative and team player. Attention to detail and high-quality document delivery. Enthusiastic and eager to learn. Ability to earn trust and respect from colleagues, senior management, and clients. Strong customer orientation. Rigorous and skilled in delivering quality documents in a timely and flexible manner. Not essential, but will be valued The following qualifications will be an advantage: Experience through internships, volunteering, or other extramural activities Master’s or postgraduate degree in a financial field Leadership activities Participation in financial forums and communities What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn. Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com. No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

Job Description At ING we are looking for a Non-Financial Risk Specialist Your role and work environment: We are looking for a talented and enthusiastic Non-Financial Risk Specialist to join our Non-Financial Risk Team of ING Spain. In the role of NFR Specialist, you will hierarchically report to the Head of NFR. ING is restructuring its processes, controls, and infrastructure to transform itself into a Digital Bank with the goal of end-to-end “straight through processing”. Non-Financial Risk Management uses sound principles of risk management to ensure that everything related to operational risk is within the risk appetite of the Bank, maintaining the control environment at an acceptable level following a risk-based approach (proportionate to its value and criticality). The NFR team performs oversight over the global NFR policies and best practice implementation within ING Spain and provides advice and challenge the risk/control owners on effectiveness of risk identification and mitigation. The team is responsible for monitoring and reporting on the ING Spain adherence to the NFR risk appetite and produces quarterly Non – financial risk dashboard (NFRD) report. The NFR team focuses on: • Control Risk, • Processing Risk, • Unauthorized Activities, • Employment Practices, • Personal and Physical Security, • Information Technology Risks, • Continuity and Operational Resilience Risk, • Internal and External Fraud Your key responsibilities: As NFR Specialist, your role is to: • Be a trusted NFR advisor towards IT and Business management., • Support, challenge and monitor NFR risk management processes and quality., • Participate in and challenge risk assessments on key strategic projects and programs., • Support the Business and IT management on issue identification, risk rating assessment, action definition and follow up until issue solving., • Contribute to the development, maintenance and roll out the NFR Frameworks, Policies, Minimum Standards and Procedures., • Perform Quality Assurance or deep dive reviews as part of second line monitoring., • Identify external / internal developments, initiatives, and threats. Translate these proactively into the risk strategy., • Monitor the design and effectiveness of controls., • Contribute to the identification of the impact of and the coordination of responses to law and regulatory changes, ECB reports, etc. and monitors the follow-up of the regulatory issue solving., • Support the Head of NFR with research, assessing the risk profile of organization and reporting to Senior Management., • Generate awareness related to risk management, within the Organization., • Develop and maintain training modules and train the IT / business community. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • Experience as NFR with approx. minimum 5 years, • University Degree or equivalent, • Professional education and multiple international certifications for risk management., • Insight of digital banking, related processes, IT applications and regulations. We are looking for a colleague with specific experience in Business banking., • Experience on End-to-End processes analysis to identify and assess NFR risks, including root causes analysis., • Expertise on testing methodologies., • Collaboration skills and ability to work across functions and countries., • Sound risk criteria: ability to be firm when needed and show flexibility when possible, • Excellent analytical skills, • Fluent in English (written and spoken), • Soft skills:, • Pro-activeness and initiative, • Communication and influence, • Persuasiveness and assertiveness What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for Compliance Business Expert Your role and work environment :We are looking for a talented and enthusiastic Compliance Business Expert to join our Mortgage Team of Home Tribe in a squad that can help us develop new customer/product features and legal initiatives focused on Mortgage workflow. Your key responsibilities: As Compliance Business Expert in Safe and Secure you will: • Be responsible for understanding the current mortgage workflow in order to: Implement new business functionalities in the current mortgage application flow., • Modify existing functionalities to comply with legal regulations., • Find the right balance between implementing improvements and implementation costs in a workflow that is being phased out., • Understand legal and regulatory requirements and translate them into business requirements., • Manage asset maintenance by coordinating and prioritizing day-to-day incidents., • Provide clear delivery timelines aligned with legal and audit deadlines., • Coordinate follow-up on the asset’s different issues, driving progress and implementation within the tribe., • Support PO to increase efficiency, reduce complexity, bringing the best experience in the moments of truth linked to mortgages and pursuing for innovative solutions., • Translate business needs in requirements for the implementation., • Have a clear understanding of IT framework in ING and be acquainted with technology development., • Be an expert of your product & service prioritizing on value delivered for our customers in short cycles, defining a first MVP and improving with the feedback gathered., • Be able to support complex and demanding environment, setting clear roadmaps and solving impediments. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • A leader of our Orange Code culture displaying the following behaviors:, • Contribution to the ING One Agile Way of Working and safeguard the Orange Code., • Ability to assume personal responsibility and address customer needs., • Focus is not on individual customers, but on the customer as a target group., • You know what is going on with the customer, put yourself in customers' shoes, assess the wishes and needs of customers and anticipate on this., • Problem analysis and judgement: Recognize key information, problem identification, research, various methods of analysis, establishment of connections and anticipation are key to your job., • Strong analytical skills and a healthy level of curiosity are therefore vital., • Stay on top of trends and developments within their field and the market., • Aside from that, it is of crucial importance to have knowledge of the customer's business and banking processes., • Integrate acquired knowledge into performance of tasks., • Thinking in strategic terms., • Based on professional expertise, a link is established between current events and business strategy and a long-term vision., • Initiative needed in improving products, processes and channel policies., • Ensuring that creative ideas are also implemented., • Giving and asking for constructive feedback By fulfilling the Compliance Business Expert role: • Master or bachelor’s degree with a minimum of 4 years of professional experience in product design., • Capability of translating business needs into delivery requirements, proven experience working with IT., • Proven ability to prioritise and deliver technology solutions in complex, agile environments., • Excellent stakeholder management and communication skills, with the ability to align diverse teams and negotiate priorities., • Deep problem-solving capabilities and a proactive, can-do attitude to overcome delivery challenges., • Experience in the mortgages or financial services domain, ideally with knowledge of credit operations., • Passion for digital transformation and continuous improvement, with a focus on enhancing customer and operational outcomes., • You ensure compliance with ING’s policies and standards., • Excellent oral and written English skills What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for Compliance Business Expert Your role and work environment :We are looking for a talented and enthusiastic Compliance Business Expert to join our Mortgage Team of Home Tribe in a squad that can help us develop new customer/product features and legal initiatives focused on Mortgage workflow. Your key responsibilities: As Compliance Business Expert in Safe and Secure you will: • Be responsible for understanding the current mortgage workflow in order to: Implement new business functionalities in the current mortgage application flow., • Modify existing functionalities to comply with legal regulations., • Find the right balance between implementing improvements and implementation costs in a workflow that is being phased out., • Understand legal and regulatory requirements and translate them into business requirements., • Manage asset maintenance by coordinating and prioritizing day-to-day incidents., • Provide clear delivery timelines aligned with legal and audit deadlines., • Coordinate follow-up on the asset’s different issues, driving progress and implementation within the tribe., • Support PO to increase efficiency, reduce complexity, bringing the best experience in the moments of truth linked to mortgages and pursuing for innovative solutions., • Translate business needs in requirements for the implementation., • Have a clear understanding of IT framework in ING and be acquainted with technology development., • Be an expert of your product & service prioritizing on value delivered for our customers in short cycles, defining a first MVP and improving with the feedback gathered., • Be able to support complex and demanding environment, setting clear roadmaps and solving impediments. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • A leader of our Orange Code culture displaying the following behaviors:, • Contribution to the ING One Agile Way of Working and safeguard the Orange Code., • Ability to assume personal responsibility and address customer needs., • Focus is not on individual customers, but on the customer as a target group., • You know what is going on with the customer, put yourself in customers' shoes, assess the wishes and needs of customers and anticipate on this., • Problem analysis and judgement: Recognize key information, problem identification, research, various methods of analysis, establishment of connections and anticipation are key to your job., • Strong analytical skills and a healthy level of curiosity are therefore vital., • Stay on top of trends and developments within their field and the market., • Aside from that, it is of crucial importance to have knowledge of the customer's business and banking processes., • Integrate acquired knowledge into performance of tasks., • Thinking in strategic terms., • Based on professional expertise, a link is established between current events and business strategy and a long-term vision., • Initiative needed in improving products, processes and channel policies., • Ensuring that creative ideas are also implemented., • Giving and asking for constructive feedback By fulfilling the Compliance Business Expert role: • Master or bachelor’s degree with a minimum of 4 years of professional experience in product design., • Capability of translating business needs into delivery requirements, proven experience working with IT., • Proven ability to prioritise and deliver technology solutions in complex, agile environments., • Excellent stakeholder management and communication skills, with the ability to align diverse teams and negotiate priorities., • Deep problem-solving capabilities and a proactive, can-do attitude to overcome delivery challenges., • Experience in the mortgages or financial services domain, ideally with knowledge of credit operations., • Passion for digital transformation and continuous improvement, with a focus on enhancing customer and operational outcomes., • You ensure compliance with ING’s policies and standards., • Excellent oral and written English skills What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

Descripción de puesto At ING we are looking for talented and enthusiastic Pricing Expert to join our HomeTribe in a squad focused on the Mortgage of the future. Your role and work environment: We are looking for a talented and enthusiastic Pricing Expert to join our Mortgage Pricing squad in the Acquisition Team of the Mortgage Tribe that can help us to enhance and monitor the pricing framework of the mortage product. The expert for Mortgage Pricing is a key part of the process of defining and continuously improving the end‑to‑end mortgage pricing strategy. This role ensures that pricing strategies are competitive, profitable, compliant, and aligned with the bank’s commercial objectives, risk appetite, and customer value proposition. The expert acts as the key link between business, risk, finance, data, and technology teams, translating pricing strategy into scalable, data‑driven solutions. You will be capable of translating business needs into delivery requirements by working in the squads through the whole product lifecycle and acting as a bridge between business & IT. You must be able to move from a "concept/idea" to a functional definition and customer journey, providing an efficient cut through and real definition of the MVP to deliver value in a sustained way. You must be able to understand what ING architecture, databases, main building blocks, layers (front, middle and back) and technologies are required for each "concept/idea". You will be responsible for the definitions of ready and done, and acceptance criteria for user stories in coordination with the IT team. You are the “Business Guardian” of your product/service working with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulation and policies. You have an end-to-end responsibility for providing customers the most reliable and innovative way of managing their relationship with us, focusing on delivering the products and services they need, boosting sales while leveraging on the brand and bank customer obsession. You will work closely with customers and key stakeholders to achieve the initiatives that respond to the vision, strategy and road map of ING Spain. You are passionate about improving the customer’s experience in the different channels and have a broad knowledge on products and services strategy. You have a data mindset, you observe what happens around you and what we are building and challenge or adapt if we are not going in the right direction. You work in Agile teams, focusing always in delivering value to our customers in a fast way while continuously improving the way we work. You are a team player. You are actively involved in the maintenance, development and realization of (new) services & functionalities. As an expert, you will deliver all the necessary business know-how and skills within the Squads to realize the shared Tribe purpose. Your key responsibilities: Product Ownership & Strategy • Be part of the mortgage pricing product vision and roadmap, aligned with commercial strategy, portfolio objectives, and market dynamics., • Help to define pricing principles across new production , including margins, discounts, campaigns, and risk‑based pricing., • Balance growth, profitability, and risk in all pricing decisions. Pricing & Analytics • Be part of the definition of pricing models, rules, and parameters (e.g. , amount, tipe of client, LTV, LTI, customer segments)., • Work closely with Analytics and Finance to assess, • Margin impact, • Elasticity and competitiveness Portfolio, • P&L performance., • Monitor OKRs and KPIs such as volume, profitability, and type of segment. Stakeholder Management • Act as the single point of accountability for pricing across: Commercial teams, Risk & Credit, Finance, Legal & Compliance and Technology / Data, • Facilitate alignment and decision‑making in cross‑functional forums. Delivery & Execution • Translate pricing strategy into clear product requirements and user stories., • Prioritize the backlog to maximize business value., • Ensure correct implementation of pricing logic in origination, simulation, and servicing systems., • Validate pricing changes through testing, monitoring, and post‑implementation reviews. Regulatory & Governance • Ensure pricing complies with:, • Consumer protection and transparency requirements, • Internal risk and governance policies, • Supervisory expectations (e.g. fair pricing, conduct risk), • Support internal and external audits when required. Continuous Improvement • Identify opportunities to automate, simplify, and personalize pricing., • Leverage data and experimentation (A/B testing, pilots) to optimize outcomes., • Track market trends and competitor pricing to inform decisions. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for a Domain Architect Your role and work environment: We are looking for a talented and enthusiastic Domain Architect to join our Architecture. The responsibility of this team is is guide the bank through new paths and help deliver the bank of the future for our customers Your key responsibilities: As a Domain Architect you will: Identify and define the scope of the Bounded Contexts within his/her Domain, according to the business needs of the different Value Streams, always with a target-first mindset Co-create the Architectural Designs at different temporal horizons, defining the target architecture, the foreseen transitions and the next iteration, considering both the business and the technology strategy and combining Global and Local systems Positively contribute to the roadmap definition, providing guidance to the business and delivery leadership and assessing the impact of the main initiatives at the inception phase Owns the integration of the services and platforms across the domain, optimizing functional and non-functional requirements and reducing complexity and architectural debt Provides guidance to Engineers, managers and teams/squads for the domain, by describing design patterns in Cookbooks together with the Engineering discipline. Describes how these best practices can be implemented in practice Is responsible for Quarterly Business Review (QBR) items (3 quarters) and signs off quarterly plans and/or Change Governance Documents (CGD) Ensure that the architecture is implemented according to the design, measuring and tracking technical/tactical debt What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! Good communication skills (written /verbal). Ability to operate at own initiative with a pro-active attitude, within the directions and confines of management and Bank policy. Ability to liaise with a broad range of people, including line management, senior management, external suppliers and related people. Problem solving ability and strong analytical skills. Fluent English both written and oral. Accuracy and attention to details. Experience working in a team; exhibits clear behavior of a team player execution driven. Demonstrated experience in hands on development leadership role. Proven experience in Agile environments and can work individually and as a team member. Demonstrated involvement in successful change initiatives associated with IT in business. Work experience: 3-5y in Architecture. Experience in Microservices Architecture, API design, Event Driven Architecture (Kafka, RabbitMQ) and Reactive principles. Knowledge of Domain Drive Design principles and methodology is definitely a plus. Good understanding of the security principles and patterns, at different viewpoints: application, transport, infra… In-depth understanding of banking environment, products and processes. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for Voice Interactions Expert Your role and work environment: We are looking for a Voice Interactions Expert acting as Product Owner to lead the design and evolution of voice interaction journeys, turning business needs into scalable customer solutions in close collaboration with business and IT teams. In this role, you will define MVPs, manage the squad backlog, align stakeholders, and ensure voice solutions are delivered with a strong focus on customer experience, business value, and regulatory compliance. As a Voice Interactions Expert you will report to a Business Lead. Your key responsibilities: In this role, you will: Provide the best customer experience by designing, mapping and constantly improving the customer journey performance in voice interactions, leveraging on PACE methodology. Coupled with an end-to-end process view to be able to collect CX insights and data; and translate it into UX and IT landscapes. Comprehend, define, select, and analyze data to garner insights that enhance the decision-making process. Translate ambiguous environment to meaningful indicators and provide the capacity for driving powerful business insights faster. Lifecycle management in order to develop, launch and maintain an attractive and compliant value proposition in the market, providing the best customer satisfaction. Responsible for backlog maintenance and update, KPI reporting and stakeholders management, guaranteeing bank revenue and benefit-cost balance, presenting business cases with benefit tracking after the implementation. Commercial acumen to ensure accomplishment of business results. Translate business needs into requirements for the implementation. Prioritize initiatives in short cycles, based on value delivery for our customers, defining an initial MVP to be improved with the feedback gathered. Strive for efficiency, reducing complexity in our definitions and pursuing innovative solutions. Manage dependencies, non-financial risk issues and impediments. Slice Epic into Features and Features into user stories that suppose an increase in value for your product and for the customer. Write User Stories being sure that they follow the INVEST model principles. Ensure the quality in the production uploads. As expert in digital experience, be proactive in the identification of new capabilities in our digital platform in order to engage our customers and increase efficiency of our assisted channels, bringing the best experience in moments of truth. Support the adoption of cyber security practices to effectively protect our customers from risks in the digital world. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • Master or bachelor’s degree with a minimum of 6 years of professional experience as Customer journey expert or Service designer working with Voice user interface and NLP tools, such as IVR and Voicebots (both NLU and GenAI). Prior experience with Twilio is a plus, • Solid experience with a minimum of 3 years working in voice or chat virtual assistants. Experience with DialogFlow CX is a plus, • Strong data capabilities with solid experience with a minimum of 2 years managing data and KPI reporting. Python and SQL knowledge is a plus, • Capability of translating business needs into delivery requirements, proven experience working with IT managing delivery backlog. Prior experience as Product Owner is a plus, • Curiosity to understand the industry, bank, and customer dynamics., • High level understanding of IT landscape (integrations, data flows, channels, architecture diagrams …), • Strong planning & organizational skills., • Relevant experience managing stakeholders, both local and international teams., • Combination of analytical mindset and skills together with pragmatic thoughts to deliver and have impact on customers and bank results., • Driven and customer focused and results-oriented person, • Able to work in an autonomous way, to take initiative and to make things happen with a can-do attitude, • Clear communications skills (written and oral)., • Problem solving mindset, • Good team player, loving to collaborate with different people, • Excellent oral and written English skills, • Versatility and experience in different voice assistant´s frameworks is a plus What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for a Regulatory Reporting Data Analyst A talented and enthusiastic Regulatory Reporting Data Analyst to join our Financial and Regulatory Reporting Team. The responsibility of this team is handling the external financial and regulatory reporting data delivery to Bank of Spain and Head-Office. This includes answering ad hoc data requests and maintaining the day-to-day relationship with Head Office. The team also drives continuous improvements in the reporting processes and data quality. This is a dynamic environment as requirements and expectations of all stakeholders are continuously increasing. You are a collaborative professional who listens and invest in your coworkers to achieve common goals. You combine strong analytical skills with a natural ability to communicate complex issues in a simple and understandable way to stakeholders. Your key responsibilities: As a Regulatory Reporting Data Analyst you will: Understand the end-to-end Finance processes, data model and architecture, including the interdependencies with other domains. Keep ongoing development and technical refinement of the data requirements. The objective is to ensure that ING always complies with the reporting requirement from the regulator. Implement improvement actions during the data processing to optimize the flow to meet the tight deadlines. Collaborate actively in the different projects involving the reporting area, acting as a technical consultant. Maintaining a solid control framework to ensure the integrity of ING’s regulatory reports: • Identify and follow-up the data quality issues on the reporting process including root cause analysis, in close collaboration with the Data Quality Office., • Perform source data vs. general ledger and cross-report reconciliations., • Understand and explain main developments in the reports through technical and analytical reviews. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! A strong set of technical and analytical abilities: • Master’s or bachelor’s degree with 3 to 6 years of experience (preferably in banking and/or consulting)., • Superb analytical skills, being able to analyse large amounts of data and to put outcomes in a wider perspective., • Proven experience in data analysis, using PLSQL tools and SAS programs., • Knowledge in the usage of Power BI / Power Query in Excel., • High level of autonomy and initiative., • Have a pro-active attitude and ability to operate in a demanding and changing environment., • Problem solving mindset., • Excellent speaking and writing skills in English is a must., • A leader of our Orange Code culture displaying the following behaviors:, • Able to assume personal responsibility., • You give and ask for constructive feedback., • Team player that can build bridges across functions and can easily get buy-in from others to get things done within tight deadlines., • Loving to collaborate with different people and areas across the bank., • Flexible to be able to adapt fast to the changes., • Result oriented. Make things happen., • Strong resilience: ability to navigate through ambiguity., • Early adopter to new technologies What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: -Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn. -Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com. -No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

Job Description At ING we are looking for a Non-Financial Risk Specialist Your role and work environment: We are looking for a talented and enthusiastic Non-Financial Risk Specialist to join our Non-Financial Risk Team of ING Spain. In the role of NFR Specialist, you will hierarchically report to the Head of NFR. ING is restructuring its processes, controls, and infrastructure to transform itself into a Digital Bank with the goal of end-to-end “straight through processing”. Non-Financial Risk Management uses sound principles of risk management to ensure that everything related to operational risk is within the risk appetite of the Bank, maintaining the control environment at an acceptable level following a risk-based approach (proportionate to its value and criticality). The NFR team performs oversight over the global NFR policies and best practice implementation within ING Spain and provides advice and challenge the risk/control owners on effectiveness of risk identification and mitigation. The team is responsible for monitoring and reporting on the ING Spain adherence to the NFR risk appetite and produces quarterly Non – financial risk dashboard (NFRD) report. The NFR team focuses on: • Control Risk, • Processing Risk, • Unauthorized Activities, • Employment Practices, • Personal and Physical Security, • Information Technology Risks, • Continuity and Operational Resilience Risk, • Internal and External Fraud Your key responsibilities: As NFR Specialist, your role is to: • Be a trusted NFR advisor towards IT and Business management., • Support, challenge and monitor NFR risk management processes and quality., • Participate in and challenge risk assessments on key strategic projects and programs., • Support the Business and IT management on issue identification, risk rating assessment, action definition and follow up until issue solving., • Contribute to the development, maintenance and roll out the NFR Frameworks, Policies, Minimum Standards and Procedures., • Perform Quality Assurance or deep dive reviews as part of second line monitoring., • Identify external / internal developments, initiatives, and threats. Translate these proactively into the risk strategy., • Monitor the design and effectiveness of controls., • Contribute to the identification of the impact of and the coordination of responses to law and regulatory changes, ECB reports, etc. and monitors the follow-up of the regulatory issue solving., • Support the Head of NFR with research, assessing the risk profile of organization and reporting to Senior Management., • Generate awareness related to risk management, within the Organization., • Develop and maintain training modules and train the IT / business community. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • Experience as NFR with approx. minimum 5 years, • University Degree or equivalent, • Professional education and multiple international certifications for risk management., • Insight of digital banking, related processes, IT applications and regulations. We are looking for a colleague with specific experience in Business banking., • Experience on End-to-End processes analysis to identify and assess NFR risks, including root causes analysis., • Expertise on testing methodologies., • Collaboration skills and ability to work across functions and countries., • Sound risk criteria: ability to be firm when needed and show flexibility when possible, • Excellent analytical skills, • Fluent in English (written and spoken), • Soft skills:, • Pro-activeness and initiative, • Communication and influence, • Persuasiveness and assertiveness What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for a Software Backend Engineer Your role and work environment: We are looking for a talented and enthusiastic Software Engineer Backend to join us. Your key responsibilities: As an experienced Software Engineer Backend, your aim will be: To design, develop and test the code that will shape the different components of the application, ensuring that they meet the requirements of functionality, quality and performance. To deliver in Production a working software by giving the best use to technology and development practices. It includes the documentation and parameters that can help reaching that goal. To support Production by analysis and fixing any bugs that occurs. Contribute to improve the technical discipline by collaborating with the cross technical chapter. As an expert in the Backend area, you specifically add value on that technical layer but always keep in mind the rest of the technical stack as part of the Squad responsibilities. Your major responsibility areas: • Coding, • Stories Refinement, • Environments management, • Release, • Monitoring What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! As a Software Engineer Backend for one of our tribes you should have the following knowledge and experience: Essential • Good coding Skills on all Middleware layer: Java 8/11/17/21, • Spring (Boot, MVC, CORE, Security, Dependency Injection)., • Microservices: Hexagonal architecture, APIs composition, RestFul, OpenAPI, Swagger., • Design Patterns, SOLID, Clean Code, Software Craftmanship., • Testing: Unit Testing (Techniques: White-box/ Black-box, What is a unit?); Type of testing (unit testing, integration and smoke); Junit; Contract Testing; Framework mocks (Mockito, Mockmvc, Wiremock, Powermock). • Maven., • JPA, Oracle, JDBC, • Git., • DDD., • Backend & Devops awareness (understand the global architecture / infrastructure)., • Docker, Openshift or Kubernetes., • CI / CD pipelines., • Experience working with Azure Devops (pipelines)., • 5 years of experience on similar technical stack., • Agile team experience with SCRUM or Kanban or XP., • Excellent speaking and writing skills in English is a must. Desirable • MSA Patterns: Circuit Breaker, Api Gateway, Service Discovery., • Feature Flags, • Retail banking knowledge., • Database migration tools (such as Flyway, Liquibase)., • DevOps Skills., • Prometheus., • Grafana, • ELK STACK (Elastic Search, Logstash, Kibana)., • Security: JWT, Mutual TLS, Access token., • Ansible., • BDD., • Automatic testing (Selenium, Cucumber)., • Reactive programming: futures., • Akka, Scala., • Message Brokers (such as RabbitMQ, Kafka)., • NoSQL knowledge (such as Cassandra, MongoDB). What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1700 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

At ING we are looking for a Financial Crime Prevention Expert – Business Banking Your role and work environment: We are looking for a talented and enthusiastic Financial Crime Prevention Expert – Business Banking (BuBA) to join our COE Team of the Financial Crime Prevention Tribe. The responsibility of this team is to drive the end‑to‑end design and continuous improvement of Financial Crime Prevention processes, ensuring that regulatory requirements are translated into clear, scalable standards and controls. Within this context, this role will be key for the successful expansion of ING Spain into the Business Banking segment, being responsible for the effective implementation, adaptation and ongoing ownership of existing FCP processes in the BuBA environment. The role will act as the FCP COE reference for Business Banking, ensuring alignment with ING standards while addressing the specific risks and operational realities of corporate and business clients. You will work closely with Compliance, Operations, IT, Business, and Global stakeholders to ensure a robust, consistent and regulator‑ready implementation of FCP controls for BuBA. Your key responsibilities: As a Financial Crime Prevention Expert you will: Positively contribute to: -The end‑to‑end implementation and embedding of FCP processes in the Business Banking segment, ensuring alignment with local regulation and ING global standards. -The effective management of financial‑crime risks for business and corporate clients, ensuring FCP requirements are consistently understood and applied across all BuBA journeys and products. Co‑create: -The implementation of FCP solutions together with Operations, IT, Compliance, Business and Global teams, ensuring scalable and pragmatic outcomes. -The identification and resolution of process gaps, operational risks and control deficiencies, including the definition of target operating models for BuBA FCP activities. Ensure -The proper execution, governance and continuous improvement of FCP processes in Business Banking. -Alignment between local BuBA implementation, global FCP frameworks and business‑as‑usual documentation and controls. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! Knows about: Financial Crime Prevention frameworks, preferably within banking or financial services. KYC/CDD and EDD processes for business or corporate clients. AML/CTF regulations and supervisory expectations, ideally in a Spanish and/or European context. Process governance, risk management and control design. Is a master of: Translating regulatory and policy requirements into operational processes. Managing complexity and coordinating multiple stakeholders. Identifying risks, proposing solutions and driving effective implementation. Taking ownership and accountability for end‑to‑end outcomes. Loves to: Work as a team, taking advantage of his strong communication skills. Defines himself as: Flexible, dynamic, capable of working in multidisciplinary environments in coordination with the rest of the areas What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for bright talent for the International Talent Programme – Wholesale Banking Track Just graduated from a Ms and talented? Join the ING International Talent Programme. The ING International Talent Programme is a two-year development programme designed for talented international graduates to experience as many roles, places, skills and challenges as we could pack into 2 intensive years. During the programme you will be able to rotate between different teams of the bank. In addition, over the course of the programme, you will also have workshops and activities to develop you potential in three key areas: Banking Skills Personal Growth Professional Development In addition to the learning courses, you will attend 2 Global events where all trainees of come together in to learn, network and develop themselves. If you want to learn more about the programme you can follow this link: https://www.ing.jobs/espana/ Your key responsibilities: As a Wholesale Banking ITP you will be involved in transactions which have a large impact on our clients. Your main tasks consist of: Develop comprehensive marketing materials, including presentations and pitch books. Conduct thorough analysis of targets, financing options, and competitive landscape. Utilize financial modeling and analysis skills to evaluate transaction viability. Coordinate and communicate with stakeholders throughout the transaction process. Ensure compliance with internal procedures and assist in drafting transaction documentation. Monitor market trends, gather industry information, and support portfolio management. Demonstrate strong project management skills to ensure timely and high-quality transaction delivery. Perform due diligence, evaluate risk factors, and maintain compliance standards. Support syndication efforts and facilitate coordination among multiple parties. Process credit reviews, waivers, and amendments to maintain a secure portfolio. Collaborate with the KYC team to uphold regulatory and compliance requirements. Stay updated on industry best practices and relevant regulations. Demonstrate strong analytical, problem-solving, and communication skills in a dynamic environment. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! Masters' degree with above-average academic grades. Experience in banking, financial services, and/or strategic consultancy (including internships). Up to 2 years of international financial sector experience. Proficiency in Spanish and English (written and spoken). Strong financial analysis and problem-solving skills. Excellent interpersonal and communication skills. Collaborative and team player. Attention to detail and high-quality document delivery. Enthusiastic and eager to learn. Ability to earn trust and respect from colleagues, senior management, and clients. Strong customer orientation. Rigorous and skilled in delivering quality documents in a timely and flexible manner. Not essential, but will be valued The following qualifications will be an advantage: Experience through internships, volunteering, or other extramural activities Master’s or postgraduate degree in a financial field Leadership activities Participation in financial forums and communities What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn. Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com. No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for Broker Process Specialist Your role and work environment: We are looking for a talented and enthusiastic Broker Process Specialist to join our Investment team of Products Tribe (COO Domain) Your key responsibilities: You will be part of the COO Investment Products Unit Expert, where we aim to develop and control processes of investment products in a simple and efficient manner, while we have a lot of fun! Within this expert team you will be a Broker Process Specialist, so you develop and control processes of brokerage; focused to the E2E Customer Journey, from the acquisition - onboarding phase of a brokerage client and continue in the customer experience with the purpose to handle day to day operations, process, and delivery for our retail customers. You aim at improving the efficiency process performance and identify opportunities to better serve and delight customers in the brokerage end to end processes. You will lead the path to manage our brokerage processes with two main angles to it (1) run existing business from an end-to-end perspective, covering all the different broker angles: IT systems, functionality range for the day-to-day customer transactions, measuring relevant KPIs, process tracking and holding an active connection with business and customer teams to boost broker business. (2) thinking long term and beyond: definition of strategy to transform the investment product processes through integration new technologies into day-to-day work, as IA tools, to improve efficiency and scalability, with special focus on incorporating new trends and functionalities that continue to make our proposition differential in the market. All this with maximum protection to the customer and looking for being the best in class in the demanding regulatory framework (CNMV, but not limited to) You will report to the COO Investment Products Area Lead. As a Broker Process Specialist of the Investment Products unit expert you are responsible of: • Customer Experience: Provide the best customer experience by challenging current operational processes and designing, mapping, constantly improving the customer journey through an end-to-end operational process view., • Digital Strategy: As expert in digital experience, be proactive in the identification of new capabilities in our digital platform to engage our customers and increase efficiency of our processes bringing the best experience in the moments of truth., • Operational excellence: Investigate standard incidents using current regulatory and compliance processes, systems and procedures and in collaboration with business and customer teams, take action to ensure simple and robust processes to guarantee the maximum protection to the customer and looking for being the best in class in the demanding regulatory framework., • Data fluency: Comprehend, define, select, and analyze data to gain insights that enhance the decision-making process. Responsible to obtain operational data, measurement relevant KPIs, analysis of evolutions, trends and volumes seeking improvements that increase customer satisfaction and cost efficiency before and after any implementation., • Product / partnership relations: fluent collaboration and day-to-day teamwork with partners and suppliers steering and managing our functionalities jointly to track processes of external provider, detect opportunities and propose improvement measures that establish the effectiveness of the actions before and after any implementation., • Agile Delivery: Translate business needs in requirements for the implementation in the IT and change cycle. Prioritizing based on value delivery for our customers in short cycles, defining a first MVP and improving with the feedback gathered. Strive for efficiency, reduce complexity in our definitions, pursuing for innovative solutions. Manages dependencies, non-financial risk awareness and impediments., • The ability to integrate AI tools into day-to-day work to improve efficiency and scalability. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead displaying the following behaviors: • Ability to display flexibility to teams and adapt plans, approach and behavior to the different needs and situations., • Ability to take on the responsibility, steer strategy and realizations based on facts and data., • Strong resilience: ability to navigate through ambiguity., • Negotiation skills., • Proven program management, planning & organizational skills., • Passionate about innovation., • Clear communications skills (written and oral)., • Ability to work on an international level., • Excellent oral and written English skills., • Team player, • Loving to collaborate with different people., • Able to work in an autonomous way and to take initiative., • Making things happen thanks to your ‘can do’ attitude. Proven track record and technical skills • University degree;, • 5+ years’ professional experience in brokerage from the operational side, • Advanced office, mainly with knowledge in Excel and Power Point;, • Strong command of written and spoken English., • Some experience in regulatory context around brokerage What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for Broker Process Specialist Your role and work environment: We are looking for a talented and enthusiastic Broker Process Specialist to join our Investment team of Products Tribe (COO Domain) Your key responsibilities: You will be part of the COO Investment Products Unit Expert, where we aim to develop and control processes of investment products in a simple and efficient manner, while we have a lot of fun! Within this expert team you will be a Broker Process Specialist, so you develop and control processes of brokerage; focused to the E2E Customer Journey, from the acquisition - onboarding phase of a brokerage client and continue in the customer experience with the purpose to handle day to day operations, process, and delivery for our retail customers. You aim at improving the efficiency process performance and identify opportunities to better serve and delight customers in the brokerage end to end processes. You will lead the path to manage our brokerage processes with two main angles to it (1) run existing business from an end-to-end perspective, covering all the different broker angles: IT systems, functionality range for the day-to-day customer transactions, measuring relevant KPIs, process tracking and holding an active connection with business and customer teams to boost broker business. (2) thinking long term and beyond: definition of strategy to transform the investment product processes through integration new technologies into day-to-day work, as IA tools, to improve efficiency and scalability, with special focus on incorporating new trends and functionalities that continue to make our proposition differential in the market. All this with maximum protection to the customer and looking for being the best in class in the demanding regulatory framework (CNMV, but not limited to) You will report to the COO Investment Products Area Lead. As a Broker Process Specialist of the Investment Products unit expert you are responsible of: • Customer Experience: Provide the best customer experience by challenging current operational processes and designing, mapping, constantly improving the customer journey through an end-to-end operational process view., • Digital Strategy: As expert in digital experience, be proactive in the identification of new capabilities in our digital platform to engage our customers and increase efficiency of our processes bringing the best experience in the moments of truth., • Operational excellence: Investigate standard incidents using current regulatory and compliance processes, systems and procedures and in collaboration with business and customer teams, take action to ensure simple and robust processes to guarantee the maximum protection to the customer and looking for being the best in class in the demanding regulatory framework., • Data fluency: Comprehend, define, select, and analyze data to gain insights that enhance the decision-making process. Responsible to obtain operational data, measurement relevant KPIs, analysis of evolutions, trends and volumes seeking improvements that increase customer satisfaction and cost efficiency before and after any implementation., • Product / partnership relations: fluent collaboration and day-to-day teamwork with partners and suppliers steering and managing our functionalities jointly to track processes of external provider, detect opportunities and propose improvement measures that establish the effectiveness of the actions before and after any implementation., • Agile Delivery: Translate business needs in requirements for the implementation in the IT and change cycle. Prioritizing based on value delivery for our customers in short cycles, defining a first MVP and improving with the feedback gathered. Strive for efficiency, reduce complexity in our definitions, pursuing for innovative solutions. Manages dependencies, non-financial risk awareness and impediments., • The ability to integrate AI tools into day-to-day work to improve efficiency and scalability. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead displaying the following behaviors: • Ability to display flexibility to teams and adapt plans, approach and behavior to the different needs and situations., • Ability to take on the responsibility, steer strategy and realizations based on facts and data., • Strong resilience: ability to navigate through ambiguity., • Negotiation skills., • Proven program management, planning & organizational skills., • Passionate about innovation., • Clear communications skills (written and oral)., • Ability to work on an international level., • Excellent oral and written English skills., • Team player, • Loving to collaborate with different people., • Able to work in an autonomous way and to take initiative., • Making things happen thanks to your ‘can do’ attitude. Proven track record and technical skills • University degree;, • 5+ years’ professional experience in brokerage from the operational side, • Advanced office, mainly with knowledge in Excel and Power Point;, • Strong command of written and spoken English., • Some experience in regulatory context around brokerage What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

At ING we are looking for bright talent for the International Talent Programme – Wholesale Banking Track Just graduated from a Ms and talented? Join the ING International Talent Programme . The ING International Talent Programme is a two-year development programme designed for talented international graduates to experience as many roles, places, skills and challenges as we could pack into 2 intensive years. During the programme you will be able to rotate between different teams of the bank. In addition, over the course of the programme, you will also have workshops and activities to develop you potential in three key areas: Banking Skills Personal Growth Professional Development In addition to the learning courses, you will attend 2 Global events where all trainees of come together in to learn, network and develop themselves. If you want to learn more about the programme you can follow this link: Your key responsibilities: As a Wholesale Banking ITP you will be involved in transactions which have a large impact on our clients. Your main tasks consist of: Develop comprehensive marketing materials, including presentations and pitch books. Conduct thorough analysis of targets, financing options, and competitive landscape. Utilize financial modeling and analysis skills to evaluate transaction viability. Coordinate and communicate with stakeholders throughout the transaction process. Ensure compliance with internal procedures and assist in drafting transaction documentation. Monitor market trends, gather industry information, and support portfolio management. Demonstrate strong project management skills to ensure timely and high-quality transaction delivery. Perform due diligence, evaluate risk factors, and maintain compliance standards. Support syndication efforts and facilitate coordination among multiple parties. Process credit reviews, waivers, and amendments to maintain a secure portfolio. Collaborate with the KYC team to uphold regulatory and compliance requirements. Stay updated on industry best practices and relevant regulations. Demonstrate strong analytical, problem-solving, and communication skills in a dynamic environment. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! Masters' degree with above-average academic grades. Experience in banking, financial services, and/or strategic consultancy (including internships). Up to 2 years of international financial sector experience. Proficiency in Spanish and English (written and spoken). Strong financial analysis and problem-solving skills. Excellent interpersonal and communication skills. Collaborative and team player. Attention to detail and high-quality document delivery. Enthusiastic and eager to learn. Ability to earn trust and respect from colleagues, senior management, and clients. Strong customer orientation. Rigorous and skilled in delivering quality documents in a timely and flexible manner. Not essential, but will be valued The following qualifications will be an advantage: Experience through internships, volunteering, or other extramural activities Master’s or postgraduate degree in a financial field Leadership activities Participation in financial forums and communities What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves , by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies . And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside . Our ambition in Sustainability is Empowering (y)our Sustainability journey . We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn . Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com . No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

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Prácticas de Data Analytics / Inteligencia Artificial – Madrid Empresa: ORANGE ESPAGNE SAU Ubicación: Pozuelo de Alarcón (Madrid) Tipo: Práctica de 6 meses con incorporación en octubre 2026.