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Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Customer Service Coordinator, Workflow and IT Solutions (WITS) at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, focusing in complex installations of Automation and Clinical IT solutions, managing logistics, and ensuring a quick and efficient service delivery to our clients. This position is part of the Regional EMEA Customer Service, Workflow and IT Solutions team. You will report to the Senior Manager, EMEA Customer Service , WITS responsible to lead and oversee the regional Workflow & IT Solutions EMEA Customer Service team in the EMEA Region. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Customer Service Coordinator position is for you in the organization, and read on. In this role, you will have the opportunity to: • Coordinate and prioritize field interventions in Regional EMEA team., • Manage and track the logistics around these interventions, • Ensure the interface between clients , Installation and After-Sales Automation and Clinical IT team of Beckman Coulter EMEA The essential requirements of the position include: • A minimum of 2 to 3 years of experience in dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare industry., • Fluent in English and at least one of the big EMEA languages (Spanish, Italian, German or French). Additional EMEA languages are advantageous., • Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously. Ability to work effectively across diverse cultures and geographies. It would be a plus if you also have prior experience in the following areas: • Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.), • Ability to work independently as well as in a team, in a fast-paced environment., • Proficiency in other languages would be an asset. #LI-KS1 At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit _.

Somos un grupo de data marketing francés líder en Europa y cotizado en la bolsa de París, buscamos un/a Agente de Calidad y Atención al Cliente, en dependencia directa de la Gerencia de Calidad y Atención al Cliente; será responsable de atender las consultas de los clientes en el desarrollo de las campañas y promociones así como aportar mejoras en los procesos internos y contribuir a disminuir las incidencias y aumentar la satisfacción de los clientes. Si ello te apasiona y quieres unirte a nuestro equipo en Madrid y compartir nuestros valores fundamentales: el espíritu de conquista, la colaboración y el respeto. Inscríbete en la oferta, ¡¡te esperamos!! 😉 🎯 ¿Cómo contribuyes a cumplir nuestros objetivos y misión? • Resolver todas las incidencias y consultas multicanal que se reciban (email, teléfono, whatsapp y cualesquiera otros canales), dentro del nivel de servicio establecido., • Proponer mejoras continuas en los procesos que tengan un impacto positivo en los clientes de Dékuple (rapidez de resolución, comprensión de la comunicación de la campaña, reducción de incidencias, etc.)., • Elaborar las respuestas a las incidencias siguiendo el argumentario indicado, atendiendo correctamente y ofreciendo la solución requerida al cliente, con empatía, seguridad y agilidad y en todo caso cumpliendo el nivel de excelencia establecido., • Grabar la información requerida en el software de atención al cliente, codificando la incidencia para resolver la misma y para medir los KPIs del agente y la campaña., • Emitir llamadas de captación o requerimientos cuando corresponda según las campañas., • Coordinar con el resto de departamentos la consulta y resolución de incidencias., • Trabajar en equipo con el resto de compañeros del área de Calidad yAtención al Cliente., • Resolver con rapidez complicaciones cotidianas en los procesos, proponiendo mejoras dentro de su área de trabajo y realizando adecuadamente los cambios propuestos por la organización., • Llevar a cabo otras tareas administrativas propias del departamento, como codificación y validación de facturas, etc. 👤Perfil que necesitamos • Formación en gestión comercial, marketing, administración, finanzas., • Experiencia de al menos 3 años como agente de atención al cliente, en departamentos de Calidad, teleoperador, gestor de incidencias o agente en contact center de empresas dedicadas a servicios., • Imprescindible conocimientos del entorno Google., • Muy deseable conocimientos y experiencia previa en el uso de Zendesk o similares., • Alta orientación al cliente y alta capacidad resolutiva., • Alta capacidad relacional y comunicativa, empatía y positivismo., • Paciencia y resistencia a la frustración., • Agilidad, dinamismo, organización y proactividad., • Trabajo en equipo. 🎁 ¿Qué te ofrecemos? • Flexibilidad laboral: Disfrutarás de nuestra política Flexiwork, con teletrabajo dos días a la semana y tres en la oficina, además de 4 semanas completas de teletrabajo adicionales al año., • Seguro médico: Incluido como parte de la retribución flexible, con una exención fiscal del 100%., • Descuento en parking: Para que tu llegada a la oficina sea más cómoda, ofrecemos un descuento del 50% en el parking del edificio. 📍Ubicación: Nuestras oficinas están en Madrid capital, en la calle Rufino González (zona metro Suanzes). 🌈 ¿Te atreves? • En Dékuple, buscamos la diversidad y por eso nuestros procesos de selección garantizan la no exclusión ni discriminación de ningún perfil. Te vas a encontrar un gran ambiente de trabajo y lo cuidamos mucho, por eso es importante que compartas nuestros valores y momento vital., • Si te interesa unirte a nuestro equipo, ¡te estamos esperando!, • Envía tu CV a talento@dekuple.es y comienza tu próximo reto con nosotros.

Join Foundever as a Teleoperador/a Technical Customer Support Specialist for an exciting international project in the premium automotive sector. If you enjoy customer interaction, technical problem-solving, and working in a multilingual environment, this opportunity offers stability, professional growth, and a modern hybrid model in Madrid. Your Responsibilities • Provide technical customer support via phone and email., • Handle Level 1–2 technical incidents and service-related queries., • Register and follow up customer cases using CRM and ticketing systems., • Deliver high-quality customer experience in Portuguese, English, and Spanish., • Escalate complex cases following internal procedures and quality standards., • Support customers in a professional and solution-oriented way as a teleoperador/a specialist. What We Offer • Permanent contract from day one., • Full-time schedule (39h/week)., • Monday to Friday shifts between 9:00 and 19:00., • Hybrid model:, • 3 days on-site in Madrid, • Remote work on Mondays and Fridays, • Competitive salary: 22,000 – 23,000 € gross/year., • Paid training during working hours., • Career development opportunities within Foundever., • International and multicultural work environment. What We Are Looking For • Portuguese native or bilingual level., • Advanced English and Spanish (C1 or higher)., • Customer-oriented mindset and strong communication skills., • Interest in technical support and premium customer experience., • Ability to work with digital tools and structured processes., • Based in Madrid or willing to relocate. About FoundeverFoundever is a global leader in customer experience solutions, combining innovation, technology, and human talent to support some of the world’s most recognized brands. We are committed to diversity, inclusion, equal opportunities, and blind CV recruitment processes. Apply now and become part of the #FoundeverLife

🚀 Atención al Cliente con Alemán - Estable | Madrid (Vallecas) ¿Te apasiona ayudar a las personas y crear experiencias excepcionales? ¡Esta oportunidad es para ti! Únete a un equipo dinámico y multicultural en Madrid (Vallecas) y desarrolla tu carrera en un entorno donde podrás crecer, aportar ideas y marcar la diferencia. Tu misión Formarás parte del equipo de atención al cliente y te encargarás de: ✅ Resolver dudas e incidencias en tiempo real (teléfono, email, chat y herramientas internas) ✅ Gestionar tickets en CRM, garantizando calidad y trazabilidad ✅ Realizar seguimiento proactivo hasta la resolución ✅ Identificar mejoras y optimizar procesos Qué buscamos ✔️ Experiencia en atención al cliente y gestión de incidencias ✔️ Valorable experiencia en logística, transporte o e-commerce ✔️ Nivel C1 de alemán y C1 de español ✔️ Incorporación inmediata Qué ofrecemos 🌟 Contrato estable 🕒 Jornada de 39h semanales (09:30–18:30, un día 10:30–19:30) 📍 Trabajo presencial en Vallecas (Madrid) 💰 Salario: 24.710 € brutos/año 🚀 Incorporación inmediata Además: ✨ Ambiente dinámico y multicultural ✨ Formación inicial y continua ✨ Posibilidades de desarrollo profesional 💡 Si buscas estabilidad, aprendizaje continuo y un entorno donde aportar valor… ¡Queremos conocerte! 📩 Apúntate y envíame tu CV por email: laura.penaanglada@adecco.com

📍 Madrid 🌍 Join a global leader in power system protection About Schweitzer Engineering Laboratories (SEL) At Schweitzer Engineering Laboratories (SEL), we design and manufacture technology that makes electric power safer, more reliable, and more economical. Our work protects critical infrastructure around the world, and our people are driven by purpose, collaboration, and long-term thinking. Guided by our Values, Principles of Operations, and World Class Manufacturing philosophy, SEL offers an environment where professionals can grow, take ownership, and make a real-world impact—locally and globally. The Opportunity We are looking for a Customer Service Specialist who can proactive, quality focused, and takes pride in providing excellent customer service. Successful candidates will have an educational background in business or a related field and an interest in serving customers and growing with a multinational employer. If you are seeking an opportunity to apply your professional working experience to support customers and solve challanging problems then we invite you to join our team. What You’ll Do • Provide world-class customer care to both internal and external customers., • Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications., • Communicate to customers and reps on deliverables, service bulletins, and/or resolving of additional customer service issues on an independent basis., • Use independent analysis, judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems., • Own customer feedback tracking and driving to customer satisfaction., • Initiate process improvement suggestions and lead in implementation., • Other duties as assigned. What You Bring • Minimum 3 years of customer service experience, • Degree in business or related field or related operations experience, • Languages: Spanish Fluent, French Fluent and English Fluent, • Strong computer skills, • ERP or CRM tools experience, • Ability to learn concepts and technical details of products Why Join SEL? You’ll play a visible role in one of our fastest-growing regions, working in a global, values-driven organization with real impact and autonomy. • Competitive salary and an excellent benefits package., • Top‑tier medical and dental, insurance., • Restaurant tickets and wellness benefits., • Development opportunities, including tuition assistance and internal growth programs., • A people‑first culture where your work truly matters.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Qualifications: • SHIPBOARD Employment, • Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment., • Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin)., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems., • Proactive approach to problem solving., • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts., • Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: • Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services., • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., • Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship., • Coordinates, organizes and supervises the front office operation., • Displays a full and comprehensive knowledge of the ships facilities, ports of call and services., • Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

Minor Hotels Europe & Americas.Are you passionate about hospitality and the art of welcoming?.Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide.At Mino

We are looking for someone who understands that social media is no longer just a publishing channel. Support the development and implementation of the social media strategy across several brands within Minor Hotels Europe & Americas. Develop and support social-first content ideas, formats and storyt

¿Quiénes somos? Occident es una de las empresas líderes en el sector asegurador y en el seguro de crédito. Nuestros valores se centran en las personas, el compromiso, la austeridad, la visión a largo plazo, la autocrítica y la innovación. Una de las mejores empresas recocida para trabajar, como así se nos ha reconocido en el ranking de Forbes 2025. Además, hemos sido galardonados como World-class Workplace 2024 por la consultora internacional Effectory. Te invitamos a formar parte de nuestro equipo del Contac Center, perteneciente a OCCIDENT Buscamos personas con formación profesional de al menos cinco personas FP de grado medio o superior, y experiencia en funciones de atención telefónica para poder asumir las funciones y responsabilidades de la posición. Se valorará conocimientos de seguros. ¿Qué buscamos? Estudios mínimos FP Grado medio/superior Ofimática a nivel usuario. Experiencia de teleoperador/a. Se valorará experiencia en Contact Center y conocimiento en el sector asegurador. Funciones Ofrecer una atención de calidad a los clientes y asegurados, vía omnicanal (teléfono, email, chat, WhatsApp…) realizando apertura y consulta de siniestros. Manejo básico de herramientas informáticas. Capacidad de aprendizaje. Seguimiento de procedimientos. Responsabilidad y puntualidad. Orientación al cliente. Comunicación verbal y oral clara y ordenada. ¿Qué te podemos ofrecer? Tipo de contrato: Temporal 4 meses. Retribución fija competitiva (13.184,29 €/año) en función de las horas trabajadas. Interesante retribución variable (5%) por consecución de objetivos. Jornada intensiva del 75,5% (6 horas de 9:00-15:00). Convenio Contac Center Buen ambiente de trabajo en un entorno agradable con buenas comunicaciones en transporte público Formación a cargo de la Compañía. Posibilidad de desarrollo profesional. Ubicación: Madrid - C/ Juan Esplandiu 13. ¡Te estamos esperando!

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers' expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? Immediate start date A fixed-term contract for 6 months , with potential to extend. Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices. An international, collaborative and dynamic work environment QH University that offers continuous training tools for all seniority levels. Wellbeing, Colleague Resource Groups & other attractive DEI programs. Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice. Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don't need to come from a chemicals or manufacturing background — we're open to candidates from other sectors such as logistics, FMCG, or similar industries. Communicating with customers and colleagues across different countries. Processing and managing customer orders. Providing updates on order status, shipments, and deliveries. Working closely with Supply Chain, Logistics, Production, and Sales teams. Supporting quotation requests and customer enquiries. Maintaining accurate customer records and documentation. What are we looking for? We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills. Experience Previous customer service, supply chain, or logistics experience is helpful but not essential. We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment. Skills & Knowledge Comfortable using Microsoft Office applications such as Outlook, Word, and Excel. Experience with ERP systems is an advantage but not required – we will provide training. Strong communication skills in English and German (written and spoken) are essential. What will help you succeed? A genuine passion for delivering excellent customer service. Strong communication and interpersonal skills. A positive, proactive attitude and willingness to learn. Good organizational skills and attention to detail. Ability to collaborate effectively with others while also managing tasks independently. Adaptability and a solution-focused mindset. A commitment to safety, quality, and doing the right thing. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world's steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

Buscamos incorporar un Supervisor Senior/Responsable para el Dpt. de Venta Cruzada de una compañía líder en servicios de financiación de consumo, con presencia nacional y un enfoque innovador en soluciones de pago aplazado y financiación personalizada. Su misión asegurar que el área de Venta Cruzada funcione de manera eficiente, como foco principal: optimización de resultados, la coordinación transversal y la mejora continua del negocio. Funciones y responsabilidades del puesto: - Gestión de desempeño y KPIs: definir, consolidar y analizar KPIs del área: conversión, ticket medio, volumen de ventas, productividad (ventas/FTE), calidad de venta, analizar desviaciones y proponer acciones correctivas, seguimiento de resultados diarios, semanales y mensuales. - Ejecución del plan de negocio: traducir la estrategia en planes operativos, objetivos por equipo, acciones comerciales, asegurar la correcta ejecución en todos los canales (tradicional + ecommerce), coordinar la implantación de campañas y nuevas iniciativas. - Coordinación transversal del área: alinear a todos los supervisores de estructura: Producción, Formación, Selección, Ecommerce, garantizar coherencia y consistencia en procesos, objetivos, metodología comercial. - Mejora continua y optimización: identificar áreas de mejora a partir de: auditorías, análisis de resultados, feedback de equipos, impulsar planes de acción estructurados, medir impacto de las acciones implantadas. - Desarrollo comercial y formación: detectar necesidades formativas, ajustar argumentarios y procesos de venta, asegurar traslado de mejoras a equipos comerciales. - Transformación y desarrollo del modelo: participar activamente en proyectos clave: implantación de Génesys, uso de IA en auditorías de llamadas, evolución del modelo de riesgos y negocio. - Reporting y soporte a Dirección: preparar información y análisis para el Head, participar en comités de seguimiento, dar visibilidad del estado real del negocio. - Gestión del cambio: apoyar la transformación organizativa del área y acompañar a los equipos en: aumento de exigencia, cambio de procesos, evolución del modelo. Se requiere: - Experiencia en entorno call center de venta, gestionando: equipos grandes o múltiples equipos, supervisores / mandos intermedios. - Experiencia en entornos de venta cruzada, televenta, recobro con venta (muy valorable) - Conocimientos técnicos: · Herramientas de contact center: uso de herramientas con marcación predictiva, preferiblemente Genesys, en caso contrario Altitude, demostrando capacidad de establecer estrategias de negocio en función de seguimiento de los KPI´s y cambiando reglas de marcación en función de necesidades de contactación y producción. · Herramientas de análisis: o Power BI o Excel (nivel avanzado/intermedio alto) · Gestión de KPIs y modelos de negocio · Conocimiento de operativa comercial call center · Experiencia real con la aplicación de la IA en procesos de televenta, recepción y/o emisión, participación en proyectos de IA o automatización. - Alta capacidad analítica y orientación a resultados. - Capacidad de estructuración y organización. - Liderazgo transversal (sin jerarquía directa) y capacidad de toma de decisiones. - Comunicación clara y exigente. - Resiliencia y gestión de presión, adaptación al cambio. - Inteligencia emocional y comunicación efectiva constructiva buscando siempre la mejora continua. Se ofrece: - Incorporación a una compañía consolidada con presencia nacional y proyectos innovadores en el sector financiero. -Salario, en función de valía, en torno a 55.000€b/a + variable repartido mensualmente. - Contrato indefinido, a jornada completa, de lunes a jueves de 10:00 a 18:00 y viernes 10:00 a 17:00h, con posibilidad de modalidad de teletrabajo. - Formación inicial a cargo de la empresa y oportunidades de desarrollo profesional. Experiencia requerida: - Al menos 7 años en entorno call center de venta gestionando equipos grandes o múltiples y supervisores / mandos intermedios. Formación requerida: - Titulación universitaria (ADE, Economía, Psicología, Ingeniería o similar). Idiomas requeridos: - Español: nativo. Requisitos valorables: - Experiencia en sector financiero o similar. - Experiencia en implantación de herramientas (CRM, contact center), proyectos de transformación. - Conocimientos de riesgo / scoring. - Experiencia con modelos de auditoría de calidad.

Descripción Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España , junto a la experiencia de Golden Soft , ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. Tu misión Con el fin de reforzar el Departamento de Atención al Cliente , en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. ¿Qué harás? Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión. Atención al cliente a través de diferentes canales (teléfono, chat, email). Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir. Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software. Seguimiento de las posibles incidencias para garantizar su resolución. Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software. Realización de pruebas básicas para verificar el correcto funcionamiento del software. ¿Cómo te imaginamos? Posees un FP o Grado universitario , preferiblemente en áreas administrativas, contables o empresariales . Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones. Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes. Destacas por tu capacidad de aprendizaje , curiosidad y actitud proactiva. Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B. Interés o conocimiento en facturación, contabilidad o gestión administrativa Puntos extra Experiencia previa en asesoría/gestoría. Has trabajado en entorno Startup. Conocimientos en contabilidad, facturación, gestión fiscal y nóminas. Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. Qué ofrecemos Contrato indefinido a jornada completa. Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem. Desarrollo profesional real en una empresa tecnológica en plena expansión. Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente. Participación en proyectos estratégicos donde tu criterio y propuestas cuentan. Trabajo híbrido. NUESTROS VALORES Nuestros valores Iniciativa – Impulsamos la acción y la propuesta de mejoras. Inclusión – Fomentamos un entorno diverso y colaborativo. Innovación – Buscamos nuevos retos y apostamos por la evolución constante. Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. ¿Qué harás aquí? Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente. Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas. Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida. Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos. Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario. Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades. Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía. Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia. Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... Has trabajado en soporte o atención al cliente en una empresa de software o SaaS. Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario). Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

At the Ivoclar Group, we support dentists, dental technicians and dental hygienists both professionally in fulfilling their passion and purpose: to ensure that people have the best possible oral health care and quality of life, today and in the future.We are inspired by the knowledge that together w

Formarás parte del equipo de Operaciones Internacionales, dando soporte administrativo y asegurando una gestión ágil y eficaz de los pedidos de nuestros clientes internacionales, siendo un punto de contacto clave para garantizar un servicio de calidad. La oportunidad de formar parte de una empres

Este rol te permitirá impulsar la calidad, la eficiencia y la experiencia del cliente en un área clave de la compañía, ayudando a que cada interacción cuente y marque la diferencia. Tu misión será elevar el rendimiento del área de Servicio reforzando la coordinación del equipo, impulsando m

Descripción del sitio ¿Te gusta la atención al cliente y quieres trabajar en una empresa en pleno crecimiento? ¡Esta oferta te puede interesar! Tenemos la necesidad de incorporar una nueva persona al equipo de atención al cliente y turismo industrial para la realización de las siguientes tarea

Benefits and Growth: Best‑in‑breed onboarding Generous global benefits Intra‑departmental mentor and buddy program for in‑house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing

Shape the future of logistics with us! Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe.As the primary point of contact for our customers in the DACH-region, we're looking for a Customer Service & A

Serás el punto de contacto principal para gestionar las consultas de los clientes, atender sus necesidades y resolver cualquier incidencia que pueda presentarse durante su experiencia. Te encargarás de utilizar distintas herramientas y sistemas digitales para gestionar las peticiones, mantener la

Experteer Overview In this role you drive growth for key customers from an office-based setup, balancing new business development with expanding existing accounts. NPS) and customer feedback to enhance experience • Oversee annual audit process, ensuring policy compliance and recovery of outstandin

Send us your CV and your letter of motivation in English. You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monito

Shape the future of logistics with us! ¿Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team.As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and po

Resumen Seleccionamos para nuestro cliente, multinacional del sector financiero con amplia trayectoria global y un fuerte compromiso con la innovación, la diversidad y el desarrollo profesional, perfiles para el área de ATENCIÓN AL CLIENTE ESPAÑOL Y ALEMÁN con certificado de disCapacidad. La pe

Temps busca teleoperadores/as en Madrid para atención a usuarios con experiencia mínima de 6 meses y certificado de discapacidad.

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. All positions are fully remote. Aunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren. Overview This Senior Onboarding Client Services Specialist is embedded directly within the Onboarding Operations team in our Employer of Record division. The role is focused on delivering seamless, compliant, and memorable onboarding experiences for both customers and their employees. Key responsibilities • Act as the primary point of contact for client‑facing teams within Remote on all onboarding‑related topics, providing expertise on compliant global onboarding practices., • Manage onboarding processes for enterprise‑level clients that require tailored workflows or high‑touch support, guiding them through internal processes and serving as their main contact within the onboarding team., • Execute and evaluate employee onboardings to improve service quality and communication, ensuring alignment with customer experience best practices., • Manage service delivery for onboarding operations, responding to customers and employees directly via the Help Desk or partnering with the Customer Care team when needed., • Provide support to companies and employees on all onboarding‑related questions and issues., • Collaborate closely with Customer Operations, Customer Care, Customer Experience, and Sales teams to deliver best‑in‑class client support and meet strict service level agreements., • Maintain an up‑to‑date knowledge base, documentation, and FAQs for onboarding operations, especially for use by go‑to‑market teams., • Partner with other operational teams, including Mobility, Lifecycle, Benefits, and Payroll, to deliver a seamless experience for clients and employees., • Continuously gather feedback from customers and employees to identify opportunities to improve the onboarding experience.Qualifications, • Significant career experience in a customer‑facing role such as solutions consulting, employee or customer onboarding, or similar service delivery; bonus points for HR professional services or hands‑on HR operations experience., • Strong knowledge of onboarding best practices, with extra credit for understanding the global employment landscape., • Demonstrated ability to partner cross‑functionally (Sales, Customer Success, Solutions Consulting, Operations) to deliver exceptional customer outcomes., • Experience designing and managing customer workflows and project implementation plans., • Skilled in managing escalations and collaborating with internal stakeholders and leaders to solve complex customer challenges., • Creative problem‑solving skills with exceptional written and verbal communication., • Comfort working with SaaS platforms to deliver excellent client experiences., • A polished, professional presence and confidence in customer‑ and employee‑facing video calls., • A process‑improvement mindset, with experience using automation or integrations to increase speed and efficiency., • Ability to thrive in a fast‑paced, international environment with a passion for creating a positive impact., • Commitment to documentation and asynchronous workflows to support a distributed team., • Familiarity with Zendesk or similar ticketing tools (a plus)., • Full fluency in English; additional languages are a bonus.Practicals, • Reporting to: Manager, Onboarding Operations Client Services., • Team: Onboarding Operations., • Location: Flexible, fully remote., • Start date: As soon as possible.Compensation and Benefits Annual salary range for the full‑time position is $35,250 – $79,300 USD. Base pay may vary based on location, skills, experience, and market demand. • Work from anywhere., • Flexible paid time off., • Flexible working hours (async)., • 16 weeks paid parental leave., • Mental health support services., • Stock options., • Learning budget., • Home office/setup budget., • Budget for local in‑person social events or co‑working spaces.E‑EO statement Remote is an equal‑employment‑opportunity employer. We strongly encourage applicants from all backgrounds, genders, ages, abilities, and identities to apply. We will encourage any applicant who needs an accommodation to request one from their recruiter. We may ask voluntary pronoun disclosure and offer an anonymous demographic questionnaire. xcskxlj Our workforce reflects people of all backgrounds and we strive to stay accountable in that respect. #J-18808-Ljbffr

ppEstamos buscando el siguiente puesto vacante en nuestra oficina de Madrid (España): Representante de Atención al Cliente (Part‑time) (m/w/d) /p h3Funciones Principales /h3 ul liPersona de contacto principal para nuestros clientes (por teléfono, medios digitales y por escrito). /li liVenta telefónica y digital de repuestos y piezas de desgaste. /li liEstablecimiento y mantenimiento de relaciones estrechas con los clientes. /li liGestión de pedidos y elaboración de ofertas de repuestos y piezas de desgaste en estrecha colaboración con el equipo de Flow Europa. /li liRealización de campañas y promociones telefónicas y digitales. /li liMantenimiento de datos maestros (Microsoft Dynamics AX). /li liGestión de reclamaciones, incluida la creación de los asientos necesarios y notas de crédito. /li liAdministración de la facturación de Aftermarket (AM). /li liBack office para programas de mantenimiento preventivo (PM). /li /ul h3Tu Perfil /h3 ul liCapacidad para trabajar en equipo y muy buenas habilidades de comunicación. /li liTrato telefónico seguro y agradable. /li liFormación comercial finalizada como administrativo/a industrial o cualificación comparable. /li liVarios años de experiencia profesional en el área de Aftermarket y/o Servicio, con contacto directo con clientes. /li liExperiencia sólida en ventas activas/ventas directas, así como en sistemas ERP y CRM (idealmente Microsoft Dynamics AX). /li liEspañol nativo o fluido, inglés fluido (oral y escrito); cualquier otro idioma europeo será un gran valor añadido. /li liBuen dominio general de Microsoft Office. /li liForma de trabajo orientada al cliente y a soluciones, con mentalidad flexible. /li liActitud positiva y espíritu de equipo, habituado/a trabajar en un entorno internacional. /li liAltos estándares de calidad y conciencia de calidad. /li /ul h3Qué Ofrecemos /h3 ul liPuesto permanente (media jornada) /li liEl reto de un trabajo exigente y variado en un entorno tecnológico internacional. /li liRemuneración atractiva y ligada al rendimiento. /li liOportunidad de contribuir activamente en el área de responsabilidad y desarrollarse a nivel personal. /li /ul /p #J-18808-Ljbffr

Comunicación interna con otras áreas de la empresa /li /ul h3Competencias técnicas /h3 ul liExcelentes habilidades comunicativas /li liOrientado a resultados y al cliente /li liFuerte en asertividad y empatía /li liActitud positiva y trabajo en equipo /li liAltos niveles de humildad, integridad

Zoetis España busca un Account Manager Avicultura para la unidad de Ganadería, centrado en desarrollo comercial y gestión de cuentas del portfolio avícola. ¿Le gusta esta oportunidad? Asegúrese de inscribirse rápido, ya que se espera un gran volumen de solicitudes. Desplácese hacia abajo para leer la descripción completa del puesto. Reporta al Poultry & Biodevice Lead y está basado idealmente en la zona centro de España, con disponibilidad para viajar por todo el país y realizar visitas a clientes. El/la candidato/a debe tener Licenciatura en Veterinaria, al menos xcskxlj 2 años de experiencia técnico‑comercial, dominio de ventas y conocimiento de sanidad aviar, además de inglés #J-18808-Ljbffr

Security Account Manager ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. Company: Davinci TI / Davinci Group Location: Madrid, España Contract Type: Indefinido, jornada completa Seniority Level: 5+ años de experiencia en IT, con énfasis en seguridad tecnológica Employment Type: Full‑time Job Function: IT Services & Consulting Responsabilidades Como Account Manager, tendrás las siguientes responsabilidades: • Diseñar y ejecutar estrategias para impulsar la adopción y el uso de los servicios de seguridad, tanto de ciberseguridad como de Cloud Security, por parte de nuestros clientes., • Representar a Davinci Group frente a tomadores de decisiones, presentando y negociando soluciones de seguridad., • Brindar apoyo y orientación comercial estratégica para planificar y desarrollar soluciones en base a las best practices del sector., • Comprender las necesidades comerciales y operativas de los clientes, identificando desafíos técnicos y oportunidades de negocio., • Desarrollar y mantener relaciones cercanas con clientes, generando demanda y buscapped oportunidades en nuevos proyectos de seguridad. Requisitos • Más de 5 años de experiencia en el sector IT, especialmente en el ámbito de la seguridad tecnológica., • Conocimiento profundo del mercado de seguridad y de los principales fabricantes (Checkpoint, Fortinet, Symantec, IBM QRadar, Kaspersky, Elastic, etc.)., • Experiencia en Cloud Publico y conocimiento de Google Cloud Platform, Amazon Web Services, Microsoft Azure e IBM Cloud., • Experiencia en transformación digital y en gestión de seguridad gestionada bajo modelo de servicio., • Excelentes habilidades de comunicación oral y escrita, con capacidad para presentar ante tomadores de decisiones., • Vocación por el mundo de la venta, orientado al desarrollo de nuevo negocio y con alta determinación y ambición. Beneficios • Flexibilidad horaria y posibilidad de teletrabajo siempre que las circunstancias lo permitan., • Buen ambiente de trabajo y jornadas intensivas los viernes y en los meses de verano (julio y agosto)., • Oportunidades de desarrollo profesional y formación continua., • Participación en una empresa en pleno crecimiento a nivel nacional, con iniciativas de conciliación y responsabilidad social corporativa., • Desafíos y proyectos alineados con tus objetivos personales y profesionales. Datos de aplicación Para solicitar esta vacante, rellena el formulario y adjunta tu currículum. xcskxlj Autorizo expresamente el tratamiento de mis datos personales, incluyendo los contenidos de mi currículum, incluso los pertenecientes a categorías especiales, conforme a la política de datos de Davinci Tecnologías de la Información, S.L. Pérdida, finalidades y derechos están detallados en la política de privacidad. Contacto Madrid, Oficina de PTV – [correo electrónico] | [teléfono] #J-18808-Ljbffr

TOLSA busca un/a Customer Service Specialist en Madrid para gestionar el ciclo completo del pedido y la relación con el cliente. ¿Todo listo para enviar su solicitud? Asegúrese de comprender todas las responsabilidades y tareas asociadas a este puesto antes de continuar. La posición es clave en un entorno industrial, asegurando una experiencia de cliente excelente y coordinando con áreas internas. xcskxlj Se requiere experiencia mínima de 3 años en atención al cliente, un nivel alto de inglés y manejo de SAP. La disponibilidad para trabajar 100% presencial es esencial. #J-18808-Ljbffr

Are you a relationship-builder who thrives on driving client satisfaction and long-term retention? In this role, you will act as a strategic partner for clients within the dynamic real estate and hospitality industry. Your primary focus will be to manage existing accounts, enhance performance metrics, and drive growth by refining both product utilization and internal processes.Para ser considerado para una entrevista, por favor, asegúrese de que su solicitud se ajusta plenamente a las especificaciones del puesto que se encuentran a continuación.Core ResponsibilitiesStrategy & RetentionRelationship Cultivation:Serve as the dedicated point of contact for new and established hosts, fostering deep-seated trust and loyalty.Proactive Problem Solving:Anticipate client needs and resolve concerns quickly to ensure high levels of satisfaction and account longevity.Performance Tuning:Partner with hosts to elevate the quality of their listings through customized optimization tactics.Pipeline & Data ManagementTechnical Proficiency:Utilize Salesforce and specialized CRM tools to monitor account health and streamline your daily operations.KPI Driven:Consistently hit or surpass individual targets regarding client outreach and engagement.Growth Management:Oversee a portfolio of high-value accounts, ensuring they move steadily toward key developmental milestones.Collaboration & GrowthCustomer Advocacy:Act as the "Voice of the Customer," feeding insights back to the business to spark product and process innovation.Cross-Functional Teamwork:Align with sales and program management teams to harmonize strategies and improve organizational best practices.Professional Development:Stay ahead of market trends, participate in continuous training, and share expertise with the wider team.Candidate ProfileMinimum Qualifications:Experience:1–2 years in Account Management, Customer Success, or a comparable client-centric role.Education:A Bachelor’s degree or equivalent professional experience.Linguistic Skills:Native or bilingual proficiency ( C2 ) inGerman, paired with professional fluency inEnglish .Soft Skills:Exceptional interpersonal communication and the ability to juggle multiple high-priority accounts.Drive:A history of meeting performance targets in high-energy, fast-paced environments.Preferred Assets:Familiarity with tools likeSalesforce (SFDC)or Mixmax.Experience in thehospitality or property techsectors.A mindset geared toward innovation, emotional intelligence, and data-backed decision-making.Compensation & PerksLocation:Based in theWorld Trade Center Barcelona(39 hours per week).Work Style:Office-centric with a roadmap toward ahybridarrangement.Financials:€30,000base salary + a performance-linked bonus of up to€3,500 .Support:Comprehensiverelocation assistancefor those moving to Spain.Culture:A collaborative atmosphere with clear paths for promotion, professional coaching, and referral incentives. xhfqzwm Ready to apply?If you are a sales-minded professional with a passion for customer excellence and want to work in a vibrant, international setting, we want to hear from you.

As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional client service.Job ResponsibilitiesProvide excellent customer service via email and phone at 1st and 2nd level responseEscalate unresolved issues to 2nd and 3rd line support teamsInteract with other areas of the company (Operations, Payments, Settlement, Trading, IT, Product Design, Sales, etc.) in resolving queries raised by clients and participantsProvide ad‑hoc training and education to users as well as contribute to Knowledge base articlesMaintain contact with customers throughout the ticket life cycleIdentify and recommend areas for improvement within the Service Desk function that support and add value to business activitiesRequired Qualifications, Capabilities and SkillsExcellent customer‑service skills in telephone and email etiquette in Swedish or NorwegianStrong problem‑solving skillsClient focus, interpersonal skills and ability to networkProactivity and continuous‑improvement mindsetMaintains highest level of technical skill in field of expertiseRequires a high degree of discretion and judgementPassion for learning new things every day and a continuous‑improvement mindsetPreferred Qualifications, Capabilities and SkillsUniversity degree in Economics, Finance, or equivalent work experience desiredExperience in a customer‑service role, preferably in the financial services or software industryExperience with Contact Center solutionsMultilingual fluency is preferredOther languages are also advantageous (Czech, French, German, Polish, Arabic, etc.)We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.#J-18808-Ljbffr

ppbLocation: /b Spain / Madrid / Hybrid / Remote /ppbLanguage: /b Spanish Mandatory /ppbTeam: /b Client Services /ph3About the Role /h3 pThe Technical Account Manager plays a crucial client-facing role to drive adoption, expansion, and value realization for enterprise customers implementing our agentic AI platform. You will manage the full lifecycle of customer deployments, from leading discovery processes, through initial technical implementation and on to broad organizational adoption. TAMs provide program/project management for enterprise-wide rollouts, coordinating implementation across multiple departments and stakeholders while ensuring consistent value delivery and transformative results for clients. This role can be remote, based anywhere in Spain, with approximately 25% travel time on-site with customers and Maisa offices. /p h3What You'll Do /h3 h3Implementation Delivery /h3 ul liLead enterprise-wide platform rollouts across multiple customer departments, managing parallel implementation streams, comprehensive project plans, milestones, and resource requirements. /li liCoordinate customer onboarding activities including technical setup, process discovery and mapping, user training, and knowledge transfer. /li /ul h3Program Management Governance /h3 ul liEstablish and track KPIs and success metrics for each deployment phase, providing regular status updates to internal and customer executive stakeholders. /li liIdentify and mitigate implementation risks through proactive program management. /li /ul h3Enablement Adoption /h3 ul liDevelop scalable training programs and materials to drive customer self-sufficiency and adoption through change management best practices. /li liBuild and maintain a use case repository to track implementation progress, measure success, and identify expansion opportunities. /li /ul h3Stakeholder Management /h3 ul liServe as primary point of contact for technical and operational issues during implementation. /li liFacilitate cross-functional collaboration between customer teams and Maisa AI resources, driving stakeholder engagement. /li /ul h3What You'll Bring /h3 h3Key Requirements /h3 ul liStrong demonstrable experience managing enterprise technology implementations, with proven experience leading customer onboarding, training programs, and change management initiatives at scale. /li liStrong program management capabilities including coordinating parallel workstreams, dependencies, and stakeholder management from technical teams to C-suite. /li liSolid technical knowledge across modern cloud infrastructure and software technologies (AWS, Azure, Kubernetes, CI/CD, REST APIs) from either commercial experience or a Bachelor's degree in Computer Science, Information Systems, or related field. /li liDemonstrable experience leading discovery processes and process mapping using various frameworks and methodologies. /li liExcellent communication and documentation skills with ability to present complex technical ideas and AI automation solutions to both technical and non‑technical stakeholders. /li liBusiness proficiency in Spanish and English; additional European languages a plus. /li liAbility to travel up to 25% of the time. /li /ul h3Desired Qualities /h3 ul liHands‑on experience with enterprise automation platforms (UiPath, Automation Anywhere, Blue Prism, Celonis) and relevant certifications (PMP, PRINCE2, Agile). /li liBackground in process optimization, business process management, or digital transformation with track record of successful change management in large organizations. /li liSelf‑starter who thrives in fast‑paced, founder‑led environments with comfort navigating ambiguity and creating structure in undefined scenarios. /li liStrong analytical skills for tracking program metrics and demonstrating customer value. /li liWillingness to actively use AI tools to enhance productivity and preference for flat organizations with direct impact. /li /ul pMaisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. /p /p #J-18808-Ljbffr

pCheck Point Software is seeking a Territory Account Manager in Madrid to drive growth across the assigned territory by leveraging cutting-edge cybersecurity solutions and engaging with SMB and enterprise accounts. /ppYou will qualify leads, manage the sales pipeline, forecast deals in Salesforce, and collaborate with partners and field teams to close opportunities. Join a dynamic environment that values proactive selling and customer success. /p #J-18808-Ljbffr

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch – we’d love to discuss how Ebury can accelerate your career so you can shape the future. Client Solution & Strategy Specialist (Institutional) Ebury Madrid - Office based We’re looking for an Institutional Client Solution & Strategy Strategist to fuel the growth of our Institutional Solutions business. This role is a unique opportunity to have an impact in helping expand Ebury’s fastest growing client segment and provide products and solutions to solve their treasury needs. The role reports to the MD Institutional. What you'll do: You will help to discover the biggest treasury problems and opportunities for private market participants like investment funds, LPs, and financing vehicles and their service providers being fund administrators, law firms, and auditors. You will solve these problems through technology, analytics, product and operations. You will define a product vision, strategy, and roadmap, aligning cross-functional teams and stakeholders towards a common goal. You will operate as part of a cross functional team including Engineering, Data, Sales, Risk, Operations and Dealing. You will identify high impact opportunities in FX, Derivatives, Interest income and regional growth. You will collaborate effectively with internal teams and clients & prospective clients to define requirements, epics, and user stories, ensuring alignment and successful product outcomes. You will maintain a strong understanding of the market and conduct competitor analysis for product offering, functionality, pricing to inform development of the product roadmap. You will develop and maintain a deep understanding of treasury management and legal technology workflows. What you'll need: Domain Understanding Experience with Treasury products such as FX derivatives, Interest rate derivatives, and cash management. Knowledge of financial markets technology stacks, for example: treasury management, asset management, banks or scale up fintechs. Familiar with Fintech Treasury Management Systems. Experience with cash management products and solutions such as money market funds, deposit optimisation, and cash pooling. Strong understanding of treasury management principles and experience with treasury management solutions. Product Management Excellence Multiple years of product building experience, either product or operations leader in a hands on role. Strong individual contributor, willing to get your hands dirty and build product yourself. Have built roadmaps for teams finding a path from uncertainty/chaos to clarity. Has experience of getting to grips with established systems and processes. And identifying the optimal improvements and the pathway. Has experience of building both in-house services and integrating with third party systems. Experience in developing and executing product strategies that involve financial systems or regulations. Leadership Flexible in approach and comfortable taking a hands-on approach and "rolling up your sleeves" when necessary. Enthusiastic about learning new skills to unblock yourself and your team. Analytically-minded, can clearly frame problems, articulate hypotheses and solutions, measure them and has used the tools to be able to do this. Capable of communicating well to a wide audience. Proven ability to translate financial requirements into product specifications. Why Ebury? An impressive product suite including Trade Finance with more innovative and cutting edge products. International development opportunities including attending global Dealing Boot Camps. Career development and progression: Some of our most experienced dealers with exceptional FX knowledge move into leadership and coaching positions. Dedicated Mentorship: Learn directly from experienced Dealing Managers who are invested in your success. Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best. Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized. Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits. Central Madrid Office: A fantastic location with excellent transport links. #J-18808-Ljbffr

Softtek busca un profesional en ciberseguridad con al menos un año de experiencia.

UNIS Group is seeking an active Account Manager based in Madrid who enjoys traveling to meet customers. Asegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato. You will manage existing clients, win new ones, and build lasting relationships while conveying the value of UNIS Group’s services to extend the life of industrial electronics. xcskxlj You will visit customers on the road, strengthen networks at trade shows, and collaborate closely with colleagues to deliver solutions with initiative and responsibility. #J-18808-Ljbffr

Shape the future of logistics with us! Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you'll play a key part in delivering a smooth and positive customer experience — from onboarding and order‐to‐invoice coordination to reliable day‐to‐day support. Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación. You'll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. xcskxlj External recruitment services/agencies will not be used for this position.

Associate Channel Account Manager (aCAM)QTASMA line of: Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, grow, see their ideas come to life and celebrate differences.ResponsibilitiesFoster new footprint opportunities, upselling, and cross‑selling in SMB and Mid‑Market accounts.Manage tactical transactions.Collaborate with cross‑functional teams (CAD sellers, partner technical managers, PSRs, segment sellers, etc.) to ensure smooth management of these transactions.Work with partners to create campaigns for pipeline generation.Conduct opportunity reviews to assess potential deals and develop action plans.Engage in direct sales activities, including prospecting, presenting, and closing deals.QualificationsExcellent sales presentation and communication skills.Strong relationship‑building and negotiation skills.Ability to understand and navigate complex product development and discrete manufacturing business operations.2–3 years of relevant BDR/SDR experience.1–3 years of sales quota‑carrying experience in a B2B environment.Familiarity with the dynamics of the product development and discrete manufacturing industry.Fluent level of English and Italian (mandatory).Proven track record in software sales.#J-18808-Ljbffr

Somos Design, Vp Hoteles, Ginkgo restaurantes.Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta oportunidad a continuación.El equipo de Marketing de Somos Design, ¡crece!.Buscamos incorporar a nuestro equipo un.VP HOTELE

Start Date: 11 May 2026 Si cree que es el candidato ideal para la siguiente oportunidad, envíe su solicitud después de leer la descripción completa. Are you an expert at building long-term partnerships and driving digital strategy? We are looking for a Dutch-speaking Account Manager to join the Pinterest project in Barcelona. In this role, you will be the primary point of contact for top-tier media and creative agencies, helping them master visual discovery and scale their clients' success. The Mission • Strategic Partnership: Manage and nurture a dedicated portfolio of Dutch agency partners, acting as their trusted advisor and Pinterest Ads expert., • Growth & Optimization: Drive revenue through strategic upsell and cross-sell opportunities by identifying untapped potential within agency accounts., • Performance Excellence: Analyze campaign data and provide actionable insights to optimize results and ensure long-term client satisfaction., • Stakeholder Management: Build strong, lasting relationships with key decision-makers, ensuring Pinterest remains a core part of their digital strategy. Requirements • Languages: Professional fluency in Dutch (C2) and English (C1)., • Experience: Minimum 18 months in account management, agency-facing roles, or B2B sales within the digital advertising ecosystem., • Expertise: Solid understanding of digital ads (Google, Meta, or Pinterest) and experience navigating the media agency landscape., • Tech-Savvy: Proficiency with CRM tools (Salesforce) and a data-driven approach to client management. What's in it for you • Compensation: Up to €30,000 base salary (DOE) + €3,500 annual bonus., • Full Relocation Support: If moving from abroad, we provide your flight ticket and 1 month of free accommodation in Barcelona., • Work-Life Balance: A hybrid working model (39h/week) in one of Europe's most vibrant cities. xcskxlj, • Career Growth: Access to Pinterest-specific sales training, certifications, and a clear path for professional advancement. #J-18808-Ljbffr

Buscamos un Account Manager con experiencia en ventas tecnológicas para gestionar cuentas clave y buscar nuevas oportunidades de negocio.

Paid Search Account Manager – Italian Speaking Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta oportunidad que encontrará a continuación. The Company At , we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Job Description As a key member of the SEM team, you’ll work closely with the SEM Team Lead to plan, execute, and analyse paid search campaigns across multiple brands and products, with a clear focus on Google Ads, Search Ads 360, and Microsoft Advertising. Your goal: ensure all campaigns align with our business and marketing objectives, pushing constantly for optimisation, automation, and innovation. What your impact will be: • Take full ownership of SEM performance for a specific market or product area., • Identify growth opportunities and lead testing, scaling, and optimisation initiatives., • Deliver actionable insights and drive measurable impact through data‑driven decision making., • Collaborate with cross‑functional teams (Branding, Analytics, Pricing) to enhance campaign efficiency and innovation., • Develop and maintain best practices for SEM and share knowledge within the team., • Contribute to automation projects (scripts, rules, feed management) to streamline campaign operations. Qualifications • +5 years of hands‑on experience in Paid Search, with solid experience in Google Ads and/or Search Ads 360., • Proven experience managing large‑scale, multi‑million budgets and complex account structures across multiple markets., • Deep understanding of smart bidding, automation, and audience strategies., • Advanced Excel/Google Sheets skills for data analysis and performance reporting., • Highly data‑driven and analytical, with the ability to translate insights into action., • Familiarity with Google Analytics/GA4 and measurement frameworks., • Strong collaboration mindset and eagerness to work with teams beyond SEM to scale impact., • Advanced level of Italian., • Minimum knowledge of MySQL, BigQuery., • Understanding of A/B test tools. Additional Information Perks of working with us: • An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)., • Shorter working weeks (36h as full time), with a half working day on Fridays., • Flexible start and end of the working day., • Possibility to work from anywhere for a period of time per year defined according to local regulations., • Professional and managerial skills development training paths, access to e‑learning platforms such as O'Reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content., • 2 paid days off per year for volunteering purposes., • Occasional social events to foster connections among colleagues., • Travel industry discounts and flash exclusive staff fares., • We support our employees through life’s significant moments with leave options (e.g. parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws. Wish you were here? We do, too! Selection process steps • HR interview online (30 minutes)., • First interview online (Manager): soft skills + technical knowledge., • Offline practical case., • Second interview online (Manager and Team)., • Final interview. Our commitment to celebrate diversity and generate belonging At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. xcskxlj Eligibility criteria By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status. #J-18808-Ljbffr

Global Client Services Specialist 2Applylocations: Madridtime type: Full timeposted on: Posted 21 Days Agotime left to apply: End Date: August 29, 2026 (30+ days left to apply)job requisition idAbout usLooking for your next challenge? Allfunds (AMS: ALLFG) is a fast-paced, dynamic, Wealthtech leader with 17/ offices around the globe and our employees are the best at what they do. We have a relentless passion for quality and a drive to keep ahead of the competition. We also have a strong business foundation built by experts over 20 + years ago, with the flexibility and agility of start-up. As a Wealthtech, Allfunds blends our wealth management expertise with the innovation and creativity of a fintech. We have over €1.7 trillion assets under administration and are the leading B2B platforms for the fund industry. We built and continue to evolve a digital ecosystem that covers the entire fund distribution value chain and investment cycle, with solutions including dealing and execution, data analytics, regulatory solutions, ESG tools, blockchain, and alternative investments. Founded in Madrid in 2000, Allfunds offers international opportunities, a commitment to work-life balance, competitive benefits packages including flexible holidays, and continued training and development. This is under-pinned by our values to have a positive social impact on the markets in which operate. If you are open to new prospects, an adaptable professional, and enjoy collaborating with diverse and inclusive people, then Allfunds is the place for you./*Brazil, Chile, Colombia, France, Hong Kong, Italy, Luxembourg, Miami, Poland, Shanghái, Singapore, Spain (Madrid/Valencia), Sweden, Switzerland, United Arab Emirates and United Kingdom.*Our purposeOur purpose is to transform the WealthTech industry. Allfunds. is achieving this through a deep commitment to quality and outstanding human capital, by providing the best service for our clients, and by creating value for all our stakeholders. For our employees.We believe that our people’s talent is what creates our world-class service. Allfunds' employees are high performers and team players who live our core values. We encourage them to grow professionally and personally, and to stretch themselves to achieve their goals.What you will find when working at AllfundsWe believe in: All for Excellence All of our experience and expertise, along with the passion we put in everything we do. So, our clients, employees, and partners can count on us for the best services. All for Accountability We always looking to make a difference through our transparent and responsible attitude towards people and society. All for Empowerment We work to continuously enhance our tools and services to make them accessible to our clients. All for Inspiration People are our driving force and helping them to reach their goals is our biggest motivator. That is why we aim to adapt to their needs and wants, accompany them on their journey, and inspire them to reach their dreams.If you believe you match these values, we look forward to meeting you.Diversity, Equity and InclusionFor Allfunds, Human Capital is at the heart of the company’s strategy and results, as well as part of our ESG strategy. DEI, represents the acronym of Diversity, Equity and Inclusion and how we understand it within our group. For Diversity Allfunds includes ways in which people differ, encompassing the different characteristics that make one individual different from another. For Equity Allfunds encompasses the policies and practices used to ensure fair treatment, opportunity, and advancement for all employees. For Inclusion Allfunds creates a working environment in which any individual can be and feel welcomed, respected, supported, and valued. Through DEI, Allfunds fosters a culture that recognizes and minimizes bias.Sounds interesting?Please take a closer look...Job Summary// The Global Client Services Specialist 2 at Allfunds Bank SAU provides comprehensive support to institutional clients worldwide, ensuring efficient and effective resolution of inquiries and service requests related to our global investment platform. Job Responsibilities// / Act as a primary point of contact for a portfolio of global institutional clients, handling a wide range of inquiries via phone, email, and internal systems. / Investigate and resolve complex client issues related to fund execution, reporting, data discrepancies, and platform functionalities. / Collaborate closely with internal departments, including Operations, Sales, Product, and IT, to ensure timely and accurate resolution of client requests. / Proactively identify potential client service issues and implement preventative measures to enhance client satisfaction. / Maintain accurate and detailed records of client interactions and resolutions within the CRM system. / Onboard new clients, providing guidance on platform usage and service offerings. / Contribute to the continuous improvement of client service processes and procedures. / Stay updated on industry trends, regulatory changes, and Allfunds' product offerings to provide informed client support. / Participate in client meetings and presentations as required. / Assist in the training and mentoring of junior team members. Job Qualifications// / Bachelor's degree in Finance, Business Administration, Economics, or a related field. / 2-4 years of experience in a client-facing role within the financial services industry, preferably in asset management or investment platforms. / Strong understanding of investment funds, financial markets, and industry operations. / Excellent written and verbal communication skills in English; additional languages (e.G., Spanish, French, Italian, German) are a significant advantage. / Proven ability to manage multiple priorities and work effectively under pressure in a fast-paced environment. / Strong analytical and problem-solving skills with meticulous attention to detail. / Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). / Experience with CRM systems (e.G., Salesforce) is a plus. / Client-focused mindset with a commitment to delivering exceptional service. / Ability to work independently and as part of a global team.#J-18808-Ljbffr

Who You’ll Work With Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura. Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you’ll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else. When you join us, you will have: • Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey., • A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes., • Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences., • World‑class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse/partner, and children. Your Impact You will have a broad range of responsibilities, primarily focusing on leading post‑sales engagement. This includes collaborating closely with McKinsey’s client development, operations, and advisory teams to ensure the successful delivery of our solutions and managing ongoing client activities. You will optimize onboarding processes, training, communications, and user adoption strategies, adapting to changing needs throughout the client lifecycle. Building and maintaining meaningful relationships with a portfolio of clients and internal teams is crucial to demonstrate the value of WAVE’s offerings and a key part of the role with expectation to regularly share additional use cases, identify expansion opportunities, and drive product adoption and satisfaction. You will also be involved in leading innovative efforts to broaden client impact and proactively deliver client engagement activities such as workshops, business reviews, and strategic outreach, particularly introducing new capabilities like WAVE’s GenAI‑enabled Virtual Coach. You will address and lead the resolution of issues related to adoption, business operations, and client relationships, acting as a client advocate within the team and the broader firm. Furthermore, you will deliver thought leadership by staying abreast of client needs, industry trends, and competitor offerings. This involves building and optimizing client delivery and development strategies, contributing ideas, and spearheading the implementation of new product development, marketing, and operational enhancements. You will also lead the contract extension and renewal process, serving as the main point of contact for all contractual and billing matters. You will travel 20‑30% of the time, accommodating the needs of our diverse client base and ensuring the highest level of service and engagement. WAVE is part of the McKinsey Transformation Practice. You will be part of either our Madrid, Cologne, Munich, or Brussels office and will work with colleagues across the EMEA region. You’ll enable large‑scale transformation and change programs through WAVE, a cloud‑based program management solution, in combination with other tech‑enabled assets. WAVE empowers teams to drive performance and ensures superior execution and value delivery. Its mix of intuitive technology and McKinsey business advisory enables clients to track the progress and performance of initiatives against business goals, budget, and timeframes, powering transformation delivery and sustained change. You will partner directly with c‑suite executives and leadership teams to help shape strategy and build our holistic approach to client experience. xcskxlj You will engage with a wide array of clients across industries and will have access to McKinsey’s world‑class training programs and experts to develop deep transformation expertise and best‑in‑class business acumen. Your Qualifications and Skills • Undergraduate degree with an excellent academic record; MBA/graduate degree a plus, • 4+ years of account management, client relationship management or pre‑sales experience in a consultative product or services environment; prior consulting experience desirable but not required, • Experience with SaaS, CRM and/or digital products preferred; experience in project management, program management or change management is desirable, • Strong entrepreneurial drive and sense of ownership with a keen interest in proactively building McKinsey’s Wave solution, • Commitment to delivering exceptional results, • May be required to travel 20‑30%, • Relationship management skills; able to manage key stakeholders internally and at clients, • Clear oral and written communication skills to present complex value propositions to senior client executives, • Language fluency skills in English and local language, both written and spoken, are required #J-18808-Ljbffr

pul liThird-party risk /li liISO 27001 / ISO 27002 /li liNIST CSF / NIST RMF /li liCIS Controls /li liCOBIT /li liNIS / NIS2 /liliDORA /li liGDPR /li liRisk registers, control libraries, control testing workflows. /li /ul pBuscamos un/a bTechnical Account Manager con fuerte especialización en Gobierno, Riesgo y Compliance (GRC) /b para actuar como breferente técnico-estratégico frente a clientes /b, asegurando la correcta adopción de programas de ciberseguridad, marcos normativos y capacidades de gestión del riesgo. /p pEste rol combina bvisión técnica, entendimiento regulatorio y capacidad de influencia /b, siendo clave para traducir requerimientos normativos y de riesgo en bplanes accionables de seguridad /b, acompañando a organizaciones en su madurez ciber. /p pTrabajarás en entornos complejos, con múltiples stakeholders (CISO,, IT, Legal, Auditoría, Negocio...), impulsando iniciativas que impactan directamente en la resiliencia organizacional. /p h3Responsabilidades técnicas y estratégicas /h3 ul liActuar como punto de confianza técnico para clientes en materia de GRC. /li liDiseñar y acompañar la implantación de programas de gobierno de seguridad, frameworks de control y modelos operativos. /li liLiderar evaluaciones de madurez, gap analysis y planes de remediación. /li liTraducir requisitos regulatorios en roadmaps técnicos y organizativos. /li liSupervisar la ejecución de proyectos de: /li liGestión de riesgos ciber /li liCumplimiento normativo /li liThird-party risk /li liContinuidad de negocio y resiliencia /li liSeguridad organizativa y políticas /li liDefinir métricas y modelos de reporting ejecutivo. /li liFacilitar workshops de riesgo, sesiones con comité de dirección y presentaciones a C-level. /li liAsegurar adopción efectiva de controles de seguridad y seguimiento de planes de acción. /li liCoordinar equipos técnicos (arquitectura, SOC, pentesting, cloud security, etc.) para garantizar alineación con objetivos GRC. /li /ul h3Requisitos /h3 ul liExperiencia práctica con frameworks como: /li liISO 27001 / ISO 27002 /li liNIST CSF / NIST RMF /li liCIS Controls /li liCOBIT /li liFAIR o metodologías cuantitativas de riesgo /li liExperiencia en entornos regulatorios como: /li liNIS / NIS2 /li liDORA /li liGDPR /li liENS (muy valorable en España) /li liRegulación sectorial (financiera, energía, salud, etc.) /li /ul h3Stack funcional y técnico /h3 ul liHerramientas GRC (ServiceNow GRC, RSA Archer, OneTrust, MetricStream, etc.). /li liRisk registers, control libraries, control testing workflows. /li liIntegración de métricas de seguridad (vulnerabilities, incidents, posture) en reporting de riesgo. /li liConocimiento práctico de arquitecturas cloud, IAM, SOC operations y seguridad defensiva para poder contextualizar el riesgo. /li liCapacidad para interpretar resultados de pentesting, red teaming o auditorías técnicas y traducirlos en impacto de negocio. /li /ul h3Perfil ideal /h3 ul liProfesional híbrido técnico + consultivo + estratégico. /li liAlta capacidad de comunicación con perfiles ejecutivos. /li liMentalidad orientada a creación de valor y mejora continua de madurez. /li liExperiencia gestionando cuentas complejas o programas multi-proyecto. /li liCapacidad de priorización basada en riesgo. /li liAutonomía y ownership sobre el éxito del cliente. /li /ul h3Qué ofrecemos /h3 ul liParticipación en programas estratégicos de ciberseguridad y resiliencia. /li liContacto directo y continuo con CISOs, Risk Committees y stakeholders ejecutivos. /li liEntorno técnico de alto nivel y aprendizaje continuo. /li /ul /p #J-18808-Ljbffr