Madrid Eci Serrano_client Advisor Pt 32h
10 days ago
Pontevedra
Etro spa es una marca italiana de moda y lujo, fundada en 1969 y que pone su atencion a la calidad de los tejidos y estampados. Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas. Tiene collecciones pret à porter para hombre y mujer y acesorios. We are seeking a part-time (32h) Client Advisor for our boutique in Madrid Eci Serrano. She/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand. Key Responsibilities : • Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage, • Assist customers accordingly with Etro selling ceremony, • Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products, • Ensure the achievement of the Store goals, enhancing and developing the business, • Build and strengthen relationships with customers by developing CRM strategies, • Establish good group dynamics, through efficient communication, • Contribute to manage the visual display of the products in accordance with Etro visual guidelines, • Help ensuring the products replenishment and physical inventory of merchandise Follow Company grooming, accordingly with Etro standards and policies Key Requirements xcskxlj • Deep passion for fashion and luxury, • Experience in a similar role within fashion retail companies, • Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude, • Ability to adapt to different customers, • Team-playing attitude, • Strong communication skills, • Ability to work in a dynamic environment, • Fluent in english. Another language is a plus