Admin & Marketing Assistant - SwiftStaff - London

Location: London, UK Job Type: Full-time Salary: £13.01 per hour About the Role We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly. Key Responsibilities • Respond to customer queries through messaging platforms, emails, and phone, • Maintain accurate records and databases, • Assist with scheduling, document preparation, and general admin support, • Work closely with other team members to ensure smooth operations, • Complete ad-hoc administrative duties as needed What We’re Looking For • Strong written and verbal communication skills, • Friendly, professional, and organised, • Previous admin or customer service experience is a plus, • Confident using Microsoft Office and other digital tools, • Able to manage multiple tasks and work independently About Us We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment. Apply now!

Location: United Kingdom (required) Employment Type: Part-Time / Full-Time (Flexible) About the Role Our client is seeking a trustworthy, organised, and professional Administrative, Customer Service & Mail Handling Assistant to support the day-to-day operations of a growing business. This role combines administrative support, customer communications, and physical mail management. The successful candidate will become a key point of contact for incoming correspondence and client enquiries, ensuring all information is handled efficiently, professionally, and confidentially. Key Responsibilities Mail Handling & Correspondence ● Receive business correspondence and deliveries at your UK residential address. ● Open, sort, scan, and organise incoming mail. ● Forward important documents and deliveries when required. ● Maintain accurate records of received correspondence. ● Notify management promptly of urgent or time-sensitive items. ● Handle confidential company information securely and responsibly. Email Management ● Monitor and manage incoming business emails. ● Respond to customer enquiries using company guidelines and procedures. ● Organise emails by priority and category. ● Escalate complex or sensitive enquiries when appropriate. ● Maintain accurate records of communications and actions taken. Client Telephone Support ● Answer incoming client calls in a professional and friendly manner. ● Provide information regarding company services, processes, and general enquiries. ● Take accurate messages and record follow-up actions. ● Escalate enquiries when necessary. ● Deliver excellent customer service at all times. Administrative Support ● Maintain organised digital records and files. ● Assist with scheduling, documentation, and general administrative tasks. ● Support business operations as required. Essential Requirements ● Permanent UK residency with a stable long-term residential address. ● Willingness to receive and manage business correspondence at your address. ● Excellent written and spoken English. ● Strong organisational and communication skills. ● Professional telephone manner. ● High level of integrity and discretion when handling confidential information. ● Reliable internet connection and access to a computer. ● Ability to work independently and manage multiple priorities. Desirable Experience ● Previous experience in administration, customer service, reception, virtual assistance, or office support. ● Experience handling business correspondence and client communications. ● Familiarity with CRM systems, email management platforms, or customer support tools. What We Offer ● Flexible remote working arrangements. ● Competitive compensation based on experience. ● Ongoing training and support. ● Long-term opportunity with a growing business. ● A varied role with responsibility and autonomy. Important Information As part of this position, the successful candidate will receive business correspondence and occasional deliveries at their residential address. Applicants must be comfortable handling confidential company documents and maintaining accurate records of all incoming mail. A stable long-term UK address is required due to the nature of the role. Apply Now If you are a reliable, organised, and professional individual looking for a flexible remote role with responsibility and variety, we would love to hear from you. This position is ideal for someone with strong administrative and customer service skills who is comfortable managing confidential information, communicating with clients, and handling business correspondence. Apply today to be considered for this opportunity and join our client's growing team, where your contribution will play an important role in supporting daily operations and delivering an excellent experience for their clients.

Location: London, UK Job Type: Full-time Salary: £13.01 per hour About the Role We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly. Key Responsibilities • Respond to customer queries through messaging platforms, emails, and phone, • Maintain accurate records and databases, • Assist with scheduling, document preparation, and general admin support, • Work closely with other team members to ensure smooth operations, • Complete ad-hoc administrative duties as needed What We’re Looking For • Strong written and verbal communication skills, • Friendly, professional, and organised, • Previous admin or customer service experience is a plus, • Confident using Microsoft Office and other digital tools, • Able to manage multiple tasks and work independently About Us We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment. Apply now!

Location: Remote Contract Type: Full-time (30 day initial contract) Hours: 9:00 AM - 6:00 PM Pay: £13.09 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate About the Role We are recruiting Remote Recruitment Agents to support our internal hiring operations. This role involves communicating with applicants who have applied for advertised roles, understanding their background, and shortlisting suitable candidates for the next stage of the recruitment process. This is a full-time and fully remote position. No previous recruitment experience is required, as full training and clear guidance will be provided. This role is ideal for confident communicators who are comfortable speaking with candidates by phone, message, and email, and assessing suitability against role criteria. Role Overview As a Recruitment Agent, you will contact applicants who have already applied for roles. You will conduct initial screening calls, send follow up messages and emails, ask relevant questions, assess suitability based on role requirements, and shortlist candidates accordingly. You will not be required to sell roles or source candidates independently. Key Responsibilities • Call applicants who have applied for open roles, • Send messages and emails to candidates to arrange calls and provide updates, • Conduct short screening conversations to understand experience and suitability, • Ask role specific questions following provided guidelines, • Assess whether applicants meet basic role requirements, • Accurately shortlist or decline candidates based on criteria, • Record call outcomes, messages, and notes clearly in spreadsheets or systems, • Communicate shortlisting decisions to the internal team, • Maintain a professional, friendly, and consistent approach across phone, email, and messaging What We Are Looking For • Confident and clear phone manner, • Professional and polite written and verbal communication, • Good listening and judgement skills, • Comfortable making frequent calls and sending written communications, • Able to follow structured processes and instructions, • Organised with attention to detail, • Reliable and self motivated in a remote working environment What You Need • Access to a computer or laptop with reliable internet, • A quiet space to work from home, • Professional phone and email manner, • Availability to start immediately and commit to the full 30 day contract, • Willingness to complete training and follow recruitment guidelines Pay and Benefits • £13.09 per hour, • Time and a half for overtime and Saturdays, • Double pay on Sundays, • Paid training and onboarding provided, • Possibility of contract extension based on performance Working Hours • Core hours are Monday to Friday, 9am to 6pm, • Some shifts may extend beyond 6pm with overtime pay, • All work is fully remote from your own home How to Apply If you are confident communicating by phone, message, and email, enjoy speaking with people, and are comfortable making decisions based on clear criteria, we would love to hear from you. Apply now to start immediately. No experience is required and full training will be provided.

*Please note this position is due to start in September. RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We now have an exciting opportunity to join our Reservations team at 5 Hertford Street Club as a Reservations Assistant. Why work with us as a Reservations Assistant? • Salary of £28,000.00 per annum, • 33 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working Hours: • Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday., • Sundays always off, • The club is closed on Sundays, Bank Holidays and throughout Christmas each year What will you do? • Answering the main club line and being the first point of contact for callers to the club., • Transferring calls internally, taking messages, and passing on to the relevant department /person., • Taking reservations using SevenRooms, making cancellations, changes and amendments. What are we looking for? • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Excellent phone manner and organisational skills, • Knowledge of SevenRooms booking system, • Ability to multi-task Excellent rapport building and inter-personal skills, • Good IT/Admin Knowledge

Personal Assistant to the Manager We are looking for an organised and dependable Personal Assistant to support the Manager with the day-to-day running of the business. The role is primarily administrative and computer-based, requiring strong organisational skills and confidence using office software and digital systems. Key Responsibilities • Managing emails, calendars, and appointments., • Handling incoming calls and responding to enquiries., • Maintaining accurate digital records and filing systems., • Preparing documents, spreadsheets, invoices, and reports., • Data entry and updating company databases., • Assisting with scheduling and general office administration., • Monitoring and organising business correspondence., • Supporting the Manager with ad hoc administrative tasks., • Ensuring information is handled confidentially and professionally. Requirements • Good IT and computer skills, including Microsoft Office (Word, Excel, Outlook)., • Strong organisational and time-management abilities., • Excellent written and verbal communication skills., • Attention to detail and accuracy., • Ability to work independently and manage multiple tasks., • Professional and reliable approach to work. Desirable • Previous administrative, office, or customer service experience., • Familiarity with spreadsheets, databases, and online systems., • Experience managing emails, documents, or scheduling software. This position would suit someone who is organised, computer-literate, and enjoys administrative work in a fast-paced environment.

Job Title: Office & External Relations Administrator Location: NW London Position Type: Part-Time (Monday–Friday, TBC) About Us We are a dynamic and expanding property management and investment company based in NW London. We manage a diverse and expanding portfolio of residential and commercial properties. As the business continues to scale, we are seeking a highly organised and proactive individual to support office operations, external stakeholder coordination, and administrative functions across the Group. Role Overview The Office & External Relations Administrator plays a central role in ensuring the smooth operation of the office, supporting the CEO and coordinating with partners, suppliers, and external stakeholders across property and finance. The role requires strong organisation, clear communication, and the confidence to manage a broad range of responsibilities in a busy, growing business. Key Responsibilities Office Operations & Administration • Oversee daily office operations, ensuring an organised and professional work environment., • Prepare documents, maintain filing systems, and ensure administrative records are up to date., • Manage data entry, database maintenance, and reporting on property-related and internal records. • Monitor office supplies, technology, and general office upkeep. Executive & Team Support • Provide administrative support to the CEO, including diary management, meeting scheduling, and occasional PA tasks. • Support the wider team, including property managers and external finance contacts with administrative and compliance-related tasks. External Relations & Communication • Act as a key liaison for external vendors and other third parties., • Handle incoming communications (phone, email, and post) professionally and efficiently., • Build and maintain strong working relationships with external property management and finance/accounting teams. • Process invoices, manage supplier communications, and maintain accurate financial records., • Coordinate with external accountants and finance partners to support smooth financial workflows. Property & Compliance Coordination • Assist, where necessary, with coordinating project work, and tracking follow-up actions., • Support the creation and maintenance of organised processes, tracking systems, and compliance-related documentation. • Maintain systems to ensure timely completion of property and administrative tasks. Skills & Qualifications • Proven office administration experience: property-related sector experience is helpful but not essential. • Excellent organisational and multitasking abilities, with strong attention to detail., • Clear and confident written and verbal communication skills., • Proficiency in Microsoft Office; ability to learn new software quickly., • Ability to work independently while contributing effectively to a small team., • Confident liaising with external suppliers, contractors, or professional service partners., • Basic finance or bookkeeping knowledge is desirable but not essential. Hours • Part-Time: (Monday–Friday, TBC) Benefits • Competitive salary based on experience, • Opportunities for career development within a growing organisation, • Supportive, collaborative, and stable work environment

Administrative Support • Managing calendars and schedules, • Organizing meetings and appointments, • Preparing documents, reports, and presentations, • Handling correspondence (emails, letters, calls), • Screening phone calls and messages, • Responding to emails on behalf of the employer, • Coordinating with clients, staff, and vendors, • Acting as a point of contact, • Booking flights, hotels, and transportation, • Preparing travel itineraries, • Organizing business events or personal functions, • Managing reservations and logistics

Diary & Inbox Management: Screening calls, monitoring inboxes, and prioritizing complex meeting schedules. Travel Logistics: Arranging itineraries, transport, and accommodation, often including international travel. Meeting Support: Organizing meeting rooms, preparing presentations, taking minutes, and tracking action items. Administration: Filing, managing databases, compiling expenses, and acting as the first point of contact for clients and staff. Private/Lifestyle Support: (Common for Private PAs) Booking restaurants, running errands, or managing household staff and personal appointments. Handling and responding to all correspondence including phone calls, emails and letters Scheduling appointments and organising diary entries Setting reminders for meetings, appointments and other important tasks Making travel and hotel arrangements Planning conferences, workshops, seminars and other events Taking notes at meetings, preparing the minutes and subsequently distributing to all participants Liaising with other members of staff and external parties such as clients and press Preparing expense reports and maintaining a filing system

In-person Executive Assistant Temporary Summer Opportunity – Fixed Term I’m looking for a confident, outgoing, and personable assistant to join me for a temporary summer opportunity on a fixed-term basis. This role is ideal for someone who enjoys meeting new people, building genuine relationships, and creating strong rapport with prospects in a smooth, respectful, and engaging way. It would particularly suit a motivated go-getter who enjoys creating non-traditional networking opportunities, stepping outside their comfort zone, and turning their passions into real projects and experiences. You should be comfortable taking instructions, listening carefully, working closely with management, and being ready to execute tasks effectively throughout shifts and activities. The role also requires someone who can adapt quickly in a fast-paced environment while maintaining a professional and approachable manner. Based in London, the role will primarily involve Friday and Saturday evening shifts, with the possibility of occasional weekday evening work. This is an excellent opportunity for students or anyone looking to earn additional income while gaining valuable real-world experience, communication, relationship building, and turning prospects into sales opportunities. What I’m Looking For • Confident and outgoing personality, • Strong communication and interpersonal skills, • Comfortable building rapport with prospects and helping turn conversations into sales opportunities, • Ability to take instructions well, listen carefully, and execute tasks effectively, • Professional, respectful, and approachable manner, • Well-presented appearance with a smart / smart-casual dress sense suitable for representing the brand during sales pitches and networking opportunities, • Reliable and flexible with evening availability What You’ll Gain • Increased confidence in communication and relationship building, • Flexible part-time evening work, • A fun, fast-paced, lively, and busy city environment, • Extra income over the summer period Location: London Schedule: Primarily Friday & Saturday evenings, plus occasional weekday evenings Contract: Temporary / Fixed-Term Summer Role

Note: visit official ITOOLAPK, COM weebsite and fill the form on career page. Thanks ITOOLAPK a growing SaaS product company, is seeking a diligent and organized individual to join our team. This role is crucial in ensuring the smooth daily operation of our office environment and providing essential support to our employees. Key Responsibilities: Managing office supplies, inventory, and ordering as needed. Maintaining an organized and efficient office space. Handling incoming calls, emails, and correspondence. Greeting visitors and ensuring a welcoming reception area. Assisting with scheduling appointments and managing calendars. Providing administrative support to various departments, including data entry and document preparation. Coordinating internal meetings, including room setup and refreshments. Assisting with basic IT troubleshooting and liaison with external IT support. Requirements: Proven experience in an administrative or office support role, preferably within a tech or SaaS environment. Excellent organizational and time management skills. Strong written and verbal communication abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office software. A proactive attitude with the ability to work independently and as part of a team. High attention to detail and problem-solving skills. We are looking for a motivated individual who is eager to contribute to a dynamic and collaborative workplace.

Artist campaigns, packed calendars, moving invoices, last-minute requests, half-finished thoughts. All of this requires a tight ship to be run. As our Executive Assistant, you’ll be running a system to make sure all of the above runs smoothly and as efficiently as possible for the wider team. You’ll support the leadership team across company operations, finance admin, diary management, office organisation and day-to-day logistics. This is an operational role at the centre of the business. You'll own the manual, reactive work that keeps everything moving, so the central team can stay focused on theirs. This is not a content role, a social media role, or a way into the creative team. It's for someone who actually enjoys operations and making things run properly. In short, spreadsheets give you life. What Will I Do? Leadership & Executive Support • Support the central team with day-to-day operations, coordination and practical admin, • Take ownership of recurring admin and the manual work that keeps everything running, • Manage diary and calendar logistics, • Support travel planning and bookings, • Handle reactive in-person tasks and day-to-day problem-solving, • Act as an information filter by surfacing what matters and quietly handling what doesn’t Finance & Business Operations • Support the day-to-day running of finance and admin across the business, • Help manage billing, invoicing, payment follow-up and internal financial processes, • Keep trackers, records and operational systems accurate, organised and up to date, • Work confidently within existing automations and internal systems New Business & Internal Support • Build Mailchimp templates and handle sends, • Support outreach, follow-up and day-to-day coordination, • Organise assets, source files and supporting materials when needed, • Support research for internal strategy work and wider company outputs, • Help produce recurring internal updates and newsletters Meetings, Team Admin & Office Management • Act as a first point of contact for internal logistics and team admin queries, • Support meeting prep, note-taking and action tracking, • Help maintain a calm, organised and well-run office, • Manage post, parcels, supplies and equipment, • Coordinate cleaners, deliveries and day-to-day practical upkeep, • Maintain shared trackers, contact systems and internal resources across the business Who Are You? Educated to degree level (preferred in a relevant field). An undergraduate degree in Business Administration, Business Management, Operations or a closely related field is preferred. The grounding matters. We want someone who has already studied how organisations actually run. Experienced in a similar role. You’ve done this kind of work before. You’ve supported a leadership team, run a calendar, owned the trackers, and learned the rhythm of operational work in a fast-moving environment. Organised to an unusual degree. You get genuine satisfaction from a well-maintained tracker, a tidy inbox, and a room that’s been set up before anyone even has to ask. A natural at managing people and priorities. You’re comfortable working across different styles, personalities and levels of urgency without needing constant hand-holding. Calm under reactive pressure. Things move quickly here. You’re discreet, reliable and level-headed enough to keep moving with them. Digitally native and tech-literate. You're not a developer, but you've already worked out how to use automations to make your own life easier. You'll do the same for us. Confident with numbers. You’re comfortable working with figures day to day. Reconciling invoices, spotting errors in a tracker, sense-checking a total, keeping budgets and payment records tidy. Numbers don't intimidate you, and you take care to get them right. Fluent in the essentials. Strong Google Workspace skills are essential, especially in Sheets. You're comfortable with formulas, filters, and building trackers that work properly. Experience with Xero and Mailchimp is a bonus. Being quick with new tools matters more. Industry-curious. You're interested in music and culture, and you've got enough context to spot the details. Operations-oriented by choice. This matters most: you want to build a career in operations. You're here for the role itself, not as a way into content or socials, but you still have somewhat of an understanding for music and the industry. What’s in it for You? • Salary: £26,000–£30,000 depending on experience., • Unlimited Annual Leave: With tracking and support to ensure a minimum of 28 days per year., • Generous Pension Contributions: 2:1 employer match on pension contributions., • Career Progression: A clear development path, with scope to grow into an Operations or Business Manager function as the company scales., • Hybrid Working: Two days in the office per week, based in East London, with the option to work remotely., • Vibrant Work Culture: Collaborate with like-minded peers who prioritise creativity and a balanced work-play environment.