Administrator - SLM Estate Agents

Who we are: The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What we’re looking for: As the Receptionist for our restaurant and event spaces, you will play a key role in welcoming guests, managing bookings, and ensuring smooth operations at the front desk. You will act as the first point of contact for customers and play a vital role in delivering excellent customer service both in-person, over the phone and email. The ideal candidate will be proactive, organised, friendly, and comfortable working in a fast-paced environment. What you will be doing: Telephone & Bookings Management: Handle booking requests, modifications, and cancellations. Provide information on restaurant opening hours, menu, and special events. Take and relay messages for management or your colleagues. Confirm bookings and reservations system. Guest Services & Reception: Act as a first point of contact and greet guests warmly upon arrival. Handle walk-in enquiries about availability and waiting times. Assist guests with cloakroom service and retrieve coats upon departure. Manage lost property. Provide information about restaurant policies and services. Administrative & Communication Duties: Respond to email enquiries about bookings, private events, and special requests. Maintain an organised log of VIP guests or special occasions. Communicate guest preferences and special requests to the team. Coordinate with the front-of-house team to ensure smooth service. Update booking systems or guest records as needed. Event & Private Dining Coordination: Provide initial information about private dining and event bookings. Forward event enquiries to the appropriate team. Assist in organising guest lists or special event details. General Support Tasks: Assist with printing and preparing menus, place cards, or signage. Ensure the reception area is tidy and welcoming. Monitor guest feedback and pass relevant comments to management. Sort and deliver incoming post and parcels. Adhere to all fire safety procedures and assist in the evacuation process in the event of a fire. Carry out administrative tasks and provide support for all departments and when required. Conditions of Work: Flexible hours contract with weekend, sometimes 3+ evening shifts per week and bank holidays. £14 per hour + tronc What you’ll get: 50% Off at The Lavery Restaurant: Make the most of our incredible restaurant with a discounted price for you and up to 4 friends and family. Office Socials and Events: Strengthen team bonds and learn more about our industry with our exciting lineup of social events throughout the year.? Health Shield: Employee Assistance Program: Need a helping hand or a listening ear? Our employee assistance program is here to support you through life's ups and downs. From counselling services to wellness resources, we've got your back every step of the way.

About Us: At Mr Crafter Carpentry & Joinery, we take pride in delivering high-quality craftsmanship and tailored solutions for our clients. We are now looking for a reliable and organised Part-Time Administrative Assistant to support our growing business and ensure smooth day-to-day communication with customers. Role Overview: The Administrative Assistant will be the first point of contact for clients, handling calls and emails in a professional and timely manner. This role is ideal for someone organised, friendly, and proactive, who can balance tasks efficiently and provide excellent customer service. Key Responsibilities: Answer incoming phone calls, handle enquiries, and take messages when required. Respond to emails promptly and professionally. Maintain clear and accurate records of client communications. Assist with scheduling appointments and updating calendars. Provide general administrative support to ensure smooth business operations. Requirements: Strong verbal and written communication skills. Good organisational and multitasking abilities. Comfortable using email, calendars, and basic computer applications. Previous experience in administration or customer service is preferred but not essential. Professional, polite, and positive attitude. Job Details: Position: Part-Time Administrative Assistant Hours: Flexible, 8-10 hours per week (to be agreed) Location: Work From Home

We are an established and busy Sales and Letting Agent. We are now searching for an Administrator to join our busy office Duties will include general administrate duties as well as maintaining the company website with properties for sales/lettings, adding new properties to the portals, maintaining the office window display, assisting with lettings administration and property management including renewals and scheduling gas and electrical reports. You must enjoy dealing with a variety of people, as the role also involves meeting clients in the office and dealing with telephone enquiries. The atmosphere in the office is extremely vibrant, with a large number of clients arriving at the office in person requiring a property viewing or needing assistance with general enquiries. Meanwhile, the phones will be ringing so the pace is fast, yet every client needs to be dealt with professionally. The Branch Administrator must be able to deliver under pressure and be confident with dealing with clients both in person and over the phone, have strong organisational skills, effective communication skills both written and verbal with strong attention to detail, have an ability to multi-task and an excellent telephone manner. If you are interested and believe you have suitable skills and experience to be considered for the position, then please apply. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.