Assistant Manager - The Crossing - London

Lead the Pack at Wolves of Tokyo! We are seeking an outstanding Deputy General Manager with a love for elevated dining experiences in stunning surroundings. A vibrant, buzzing Japanese restaurant and rooftop cocktail bar, this dynamic venue channels the electric energy of Tokyo after dark. Inspired by the moody allure of Japanese Noir cinema, it blends shadowy intrigue with neon-lit vibrancy, offering a fresh and modern take on Japanese cuisine and culture in West London. The menu reimagines classic dishes with bold flavours and innovative techniques, while expertly crafted cocktails pay homage to Japan's drinking culture. Whether indulging in exquisite sashimi or sipping highballs under the city skyline, guests are immersed in an atmosphere where tradition meets the avant-garde, and every night feels cinematic. Split across two stunning floors, with an exquisite Private Dining Room offering breathtaking views over West London, Wolves of Tokyo is a world of dynamic, immersive experiences. We are searching for an inspiring leader to embody this vibrant brand, guiding their team on an unforgettable journey while crafting a service that is as thrilling as it is refined-elevated, electrifying, and endlessly engaging. The Role: As Deputy General Manager, you'll be key to the running and success of Wolves of Tokyo. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. ++We Expect You To:++ Have experience in elevated restaurants, understanding how to manage a dining room as well as a bar space. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts – managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards – delivering nothing short of excellence. Coach, mentor, and inspire – with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety – of your guests, your team, and your venue at all times. Maintain compliance – actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve – embrace challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. ++Who You'll Be:++ A Proven leader with experience in a premium restaurant. Energy, passion, and resilience – you lead by example and thrive under pressure. A structured mindset – setting clear expectations and empowering your team. Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Knowledge of Japanese culture, dining and sake desirable. ++Benefits & Best Bits++ Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Huge bonus potential Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service ++Incipio & Inclusivity++ We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Opening soon in Soho Ciao! Love the buzz of a busy shop, notice what needs doing and enjoy bringing out the best in people? Come help us build Fulvios from the beginning. Our friend Fulvio used to arrive at the office with trays of freshly baked, filled focaccia. Everyone gathered round, and within minutes, every last piece had disappeared. So we teamed up with him and built Fulvios: a new focacceria and espresso bar serving proper filled focaccia, great Italian coffee and plenty of good vibes. We’re looking for an Assistant Manager to join our opening team in Soho. You’ll work closely with the General Manager, lead from the floor and help create a shop customers want to return to and a team people enjoy being part of. When the General Manager is away, you’ll confidently take charge. Who we’re looking for • An experienced hospitality supervisor or manager, ready to take responsibility in a busy café, coffee shop or food-led business., • A positive, approachable leader who coaches people, communicates honestly and puts the team first., • Organised and commercially aware, with an understanding of stock, waste, labour and sales., • Someone who spots what the team and customers need, stays calm under pressure and follows through. What you’ll be doing • Leading service and getting involved across the shop, keeping customers well looked after and the team organised., • Supporting recruitment, induction and training, coaching Team Leaders and working with Baristas to maintain coffee standards., • Overseeing opening, closing, cashing up and handovers, and handling customer concerns calmly and professionally., • Supporting stock management, ordering, supplier communication and invoice checks., • Helping plan rotas, control costs, reduce waste and maintain product availability., • Keeping food safety checks, paperwork and training records up to date, and keeping the General Manager informed. Before you apply Think about how you help a team through a busy service, how you give useful feedback and what you’d like to develop next. We’d love to hear about it. If you bring warmth, good judgement and the energy to build something new, we’d love to meet you.

Job Ref: COL1286 Branch: Colicci - Chiswick House and Gardens Location: Colicci - Chiswick House and Gardens, London (West) Salary/Benefits: £15.10 per Hour Contract type: Permanent Hours: Full Time Hours per week: 30 Posted date: 01/11/2026 Closing date: 18/11/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're looking for a Senior Café Supervisor to play a key role in daily operations, support the management team, and guide the café team in delivering exceptional service. This is a fantastic opportunity for a strong hospitality leader ready to take on more responsibility. What You'll Be Doing: • Supporting the management team – ensuring smooth daily operations and high service standards., • Leading, training & developing the team – mentoring colleagues and ensuring a positive team environment., • Driving service excellence – ensuring every customer enjoys a warm, engaging, and efficient experience., • Ensuring product displays look abundant & inviting – maintaining beautiful and uniform visual merchandising., • Supervising food safety & hygiene standards – ensuring compliance and a well-organised workspace., • Monitoring stock & assisting with orders – supporting stock take and replenishment., • Assisting with team scheduling – ensuring the café is optimally staffed for the week based on sales forecasts., • Bringing energy & enthusiasm – fostering a positive, team-focused work environment. What We're Looking For: • An experienced hospitality professional – with experience as a Café Supervisor or similar leadership role., • A hands-on and proactive team player – able to motivate and guide staff while still following management direction., • A detail-oriented professional – focused on delivering excellence in presentation, service, and operations., • A problem-solver – able to think on your feet and handle the unexpected, • A flexible & adaptable attitude – ready to work weekends and peak periods but no evenings. Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you're a motivated hospitality professional looking for a supervisory role in a thriving café environment, we'd love to hear from you. Located in the award-winning building by Caruso St John, Chiswick House Cafe is the perfect location to take in the stunning House and Gardens. We offer an enticing all-day menu for families, dog walkers and diners; utilising fantastic produce supplied by the passionate Kitchen Garden team at Chiswick. The cafe offers our signature specialty coffee, homemade cakes and a range of sourdough pizzas with vegetarian and vegan options. Entrance to the cafe is at ground level from the Gardens. Entrance doors are automatic.

General Manager Location: London Overall Earnings - Up to £58,000 per annum plus bonus schemes The Role We're looking for a General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As a General Manager, you'll deliver outstanding results across people, product, place, performance and profit. You'll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our 'All Welcome' hospitality is felt by every guest, every day. What you'll do: As General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you'll: • Ensure our food, drink, and service standards are consistently delivered, • Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans, • Drive sales, labour, GP, and wastage targets while protecting the Caravan culture, • Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance, • Maintain property standards, health & safety, and compliance with EHO/Food Alert, • Lead management meetings, audits, and action plans About You: We hire for mindset, not just skill. To thrive as a General Manager, you should be: • An experienced and ambitious hospitality leader (with multi-shift or management experience), focused growing and developing your teams and site, • Confident leading teams, managing standards, and creating great guest experiences, • A culture ambassador: positive, approachable, and committed to Caravan's values, • Organised, commercially aware, and able to balance operations with people development What We Offer • Competitive overall earnings + bonus, • Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme., • Meals + drinks on shift, • 100% dining discount when visiting with family & friends, • Coffee discounts at Caravan Coffee Roasters, • Access to financial health, wellbeing, and mentoring support About us At Caravan, we believe hospitality is about more than just great food and drink, it's about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We're also proudly B Corp Certified, which means we're committed to people and planet as much as we care about delivering genuine hospitality. Apply Now Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences. Apply today and take the next step in your management career as a General Manager at Caravan.

Overview We are seeking a dedicated and experienced unit manager to join our dynamic team in our stores in London. The ideal candidate will possess a strong background in restaurant/kitchen operations, with a focus on food preparation and kitchen management. As a unit manager, you will play a vital role in ensuring the smooth running of daily operations while leading and motivating your team to deliver exceptional service. Duties • Oversee daily operations within the kitchen and shopfloor to ensure efficiency and high standards of service., • Supervise and support kitchen staff to maintain a productive work environment., • Assist in food preparation, ensuring that all products meet quality and food safety standards and are prepared in a timely manner., • Train new employees on proper procedures, food safety practices, and customer service expectations., • Manage inventory levels, placing orders as necessary to ensure adequate supplies for food preparation and service., • Address any customer complaints or issues promptly and professionally to ensure satisfaction., • Collaborate with management to improve operations, team morale and company standards, • Manage KPIs (sales, waste, audit scores, team satisfaction), • Ensure strong relationships with our Tesco partners Skills • Proven experience in a management role within the hospitality or restaurant industry., • Able to work in a kitchen while following and implementing food safety and health and safety guidelines, • Excellent team management skills with the ability to motivate and inspire staff., • Exceptional communication skills, both verbal and written., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • A passion for hospitality and delivering outstanding customer experiences., • Strong food safety and health and safety knowledge, • Able to use iPad and phone and adapt quickly to new systems and technologies, • Strong communication skills, • Able to meet deadlines If you are enthusiastic about leading a team in a vibrant culinary setting and possess the necessary skills, we encourage you to apply for this exciting opportunity as a Supervisor. Salary: 35k per annum Shifts: mostly mornings 6am to 3pm Weekend availability: needed but rare weekend shifts, mostly Monday to Friday Bonus scheme after passing probation: up to £300 monthly Possibility to earn additional paid holiday each year Job Type: Full-time Benefits: • Additional leave, • Company pension, • Referral programme, • Bonus scheme Work Location: In person