Bar & Floor Manager

Management

11 September 2024164 views

Publiq
WE ARE HIRING!!
Skilled bar & floor manager

Publiq is a restaurant & high end cocktail bar (Top 50 best bar in aim) in Kensington, London where we push boundaries, challenge ideas and offer a memorable warm hospitality experience with our Modern European cuisine witch comes with an Nordic twist. 
We are looking for a skilled floor & bar manager who will oversee the daily operations of our restaurant and cocktail bar. In this role you must ensure that the restaurant runs smoothly. This involves a range of duties to include ensuring compliance with all food health and safety requirements, running the floor, supporting staff (both BOH and FOH), bartending and taking responsibility for the customer experience. 
Duties & Responsibilities 
Supervise and coordinate the activities of restaurant & bar staff to ensure efficient and effective operations.
Assist in the continuous training of staff 
Oversee both front and back of house operations 
Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences. 
Oversee our kitchen staff’s compliance with all health and sanitation requirements 
Provide exceptional customer service and lead staff to do the same 
Respond to customer complaints quickly and resolve them effectively. 
Maintain monthly bar stocktake 
Attend weekly meetings to give feedback, discuss service and improvements. 
Complete End of Day Reports (Cash Up) 
Collaborate with management to develop and implement strategies to improve restaurant performance and profitability. 
Respond to Google Reviews professionally 
Answer customer reservation enquiries



Requirements 
• Care about your work and this independent business 
• Passion for hospitality 
• Ability to work alone and with others on a small team 
• Excellent communication and interpersonal skills (including good phone manner) 
• Strong problem-solving and decision-making skills 
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously 
• Previous experience in the hospitality industry 
• Proficiency in computer systems and software such as POS systems and Microsoft Office 
• Ability to maintain a high level of professionalism and customer service 

What We Offer 
Members of our team have a great team spirit and makes every new member feeling welcome. We have created a great culture, where we enjoy working together and support each other when it gets busy. Everyone is encouraged to learn and grow professionally, as well as personally. 
Staff food. 

Wage package depending on experience: £31,000-36,000 based on 44 hour week. 
Bonus Structure: £500 paid quarterly based on set targets, to include: number of Google Reviews per week, average minimum spend at dinner, upselling and menu knowledge.
  • Experience
    Not required
  • Employment
    Full-time
  • Salary
    £31,000 – £36,000 yearly
  • Benefits
    £500 quarterly based on set targets
  • Starting time
    Immediate start!

pin icon1 Palace Gate, South Kensington, W8 5LS, London

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Supervisor ManagerLondon

Swedish Cocktail Bar • 1-10 Employees

Hiring on JOB TODAY since August, 2024

Kosmopol is an award winning cocktail bar located in the heart of Chelsea since 2002. It is a Swedish owned bar and therefore has a Scandi touch with a welcoming atmosphere. 

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