Café Supervisor

Management

23 June 2024239 views

Our bustling independent café nestled in the heart of Mayfair (Central London), is seeking an experienced and enthusiastic Café Supervisor to work closely with the Café Manager to lead our fantastic team of baristas. You will be joining at a time in which we are gearing towards exciting expansion plans, offering unique potential career opportunities for the right individual.
Role Overview:
As a Café Supervisor, you will play a pivotal role in ensuring the smooth operation of our café. You will be responsible for overseeing daily activities, maintaining high standards of customer service, and motivating our team to deliver exceptional coffee experiences.
Key Responsibilities:
• Supervise, inspire and support the barista team so that everyone performs to their absolute best.
• Encourage and create a vibrant and sociable place of work
• Ensure an efficient and friendly service
• Manage daily operations, including opening and closing procedures
• Maintain high standards of cleanliness and organisation
• Train and mentor new staff, fostering a positive and team-focused environment
• Handle customer enquiries and resolve any issues with professionalism
• Monitor inventory levels and assist with ordering supplies
• Ensure the café is always appropriately stocked
• Ensure compliance with health and safety regulations
What We’re Looking For:
• Proven experience in a supervisory role within a fast paced coffee environment.
• Strong leadership and communication skills
• A commitment to delivering an unrivalled customer experience
• Exceptional customer service skills with a friendly and approachable demeanor
• Ability to work under pressure in a fast-paced environment
• Attention to detail and a commitment to maintaining high standards
• Passion for coffee and a deep understanding of coffee preparation and equipment
Contract: Full-Time/Permanent
Competitive Hourly Rate: £13.50 - £14.50/hr depending on experience Benefits:
• Enjoy convenient opening hours that will allow you to still enjoy your day after work. The café is closed on Sundays and Bank Holidays.
• Enjoy free unlimited hot drinks during your shifts
• Recharge with a free lunch during every shift.
• Fully paid lunch shift
• Celebrate your birthday with a paid day off.
• Service length holiday accrual
• Great flexible shift times
• Annual pay review
• Pension scheme
• Team Socials

 If you are an experienced café professional with a passion for leading a team and delivering exceptional customer service, we would love to hear from you!
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £13 – £14.5 hourly
  • Benefits
    Tips

pin iconSavile Row, W1S, London

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Supervisor ManagerLondon

Cafe • 1-10 Employees

Hiring on JOB TODAY since September, 2021

The first and only cafe on Savile Row, the street in heart of London and home to bespoke tailoring.

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Lucie BActive 2 days ago

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