Concierge

Office & Admin

24 hours ago84 views

AIM OF POST
The purpose of the Concierge is to provide superior levels of customer service to residents and
guests at a given development by carrying out day-to-day duties that may involve operation of
the Concierge Desk and monitoring of onsite security.

MAIN DUTIES AND RESPONSIBILITIES:
General Accountabilities
• Lead by example, adopting GMV management limited policies, procedures and values.
• Constantly strive for continuous improvement.
• Delivering excellent customer service.
• Take personal responsibility for understanding and following the company’s Health &
Safety policies and practices.
• Able to handle confidential and sensitive information, dealing with issues and queries
with utmost professionalism.
** Role Specific Accountabilities**
• To be a main point of contact, be responsible for quality customer service for residents
and guests, handling day-to-day matters in a prompt and professional manner.
Occasional, decision-making and problem-solving in the absence of supervision will be
Required, given the circumstances of the role.
• To carry out security inspections and operations as required.
• To assist in the required onsite duties and provide excellent concierge services as
Prescribed by management.
• To conduct the required health and safety inspections and activities to assist in keeping
The development and workplace a safe environment for all.

REQUIRED EXPERIENCE AND TECHNICAL COMPETENCY
• Excellent verbal and written communication skills.
• Excellent IT and numeracy skills.
• Experience in working effectively in a team, along with can do attitude and practical
Approach to work.

KEY BEHAVIOURAL COMPETENCIES
** ** • Fairness
Ability to demonstrate that you can be relied on, and will treat others as you want to be
treated, with respect and honesty.
• Organisational Improvement
All companies need to be moving forward to keep their good name. We rely on you,
our employees, to come up with the ideas that will take us to our aim of being the UK
wide market leader in residential property management.
• Communication
Passing on and gathering information confidently and clearly, across all
communications channels and able to win support and gain co-operation from others
to achieve goals.
• Respect
Ensuring that ethical values are applied consistently to all. This includes taking the time
to respect and understand others, interpersonal sensitivity and cultural awareness.
** • Unified Approach**
Working with others; openly sharing information and helping colleagues to meet
business goals and comply with Standard Operating Procedures (SOP’s).
** • Safety**
Actively seeks to maintain a safe work environment for all employees, clients,
contractors and members of the public.

SUSTAINABILITY
• To promote sustainability initiatives as directed by Management.
  • Experience
    Required
  • Employment
    Full-time
  • Schedule
    4 On 4 Off
  • Salary
    £29,000 – £30,000 yearly
  • Starting time
    Immediate start!

pin iconJohn Harrison Way, SE10, London

icon
ConciergeLondon

Residential • 11-50 Employees

Hiring on JOB TODAY since April, 2025

GMV is a dynamic and welcoming workplace located near North Greenwich Station, offering convenient access and free on-site parking. Our team is our greatest asset with supportive management and friendly staff.

Marcus Constantine avatar icon
Marcus ConstantineActive 4 hours ago
Are you hiring?

Post a job and hire

Hire now

Similar jobs