Floor Manager (UK Sponsorship)

Management

15 June 2024191 views

One of our client is seeking for an experienced and highly motivated Floor Manager to join our client’s team and oversee the daily operations of their restaurant floor. The ideal candidate will possess exceptional leadership skills, a keen eye for detail, and a commitment to providing outstanding customer service. If you have a proven track record in hospitality management and a passion for creating memorable dining experiences, we invite you to apply for this key role.
Responsibilities:
  • Ensure exceptional customer service by actively engaging with guests, addressing their needs and concerns promptly, and creating a welcoming and enjoyable atmosphere.
  • Supervise, train, and motivate floor staff, including servers, hosts, and bussers, to ensure high performance and adherence to service standards.
  • Oversee daily floor operations, including table setup, service flow, and coordination between kitchen and service staff to ensure smooth and efficient service.
  • Maintain high standards of food and beverage presentation, ensuring consistency and quality in every dish served.
  • Resolution Address and resolve any customer complaints or staff issues in a professional and timely manner, ensuring customer satisfaction and a positive work environment.
  • Monitor and manage inventory levels of service supplies, including tableware, linens, and cleaning materials, ensuring adequate stock and timely replenishment.
  • Ensure compliance with health and safety regulations, including food safety standards and sanitation practices, maintaining a clean and safe environment for guests and staff.

Requirements:
  • Experience: Proven experience as a Floor Manager or in a similar hospitality management role, with a strong background in customer service and staff supervision.
  • Education: High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred.
  • Leadership Skills: Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
  • Customer Focus: Commitment to delivering exceptional customer service and enhancing the guest experience.
  • Communication: Excellent verbal and written communication skills, with the ability to interact effectively with guests, staff, and management.
  • Organizational Skills: Superior organizational and time-management abilities, with the capacity to manage multiple priorities and tasks simultaneously.
  • Problem-Solving: Effective problem-solving skills and the ability to remain calm under pressure.
  • Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business.

Benefits:
  • Competitive Salary: Attractive compensation package commensurate with experience and skills.
  • Uk sponsorship visa
  • Health Benefits: Comprehensive health and wellness benefits, including medical, dental, and vision coverage.
  • Professional Development: Opportunities for continuous learning and career advancement within the hospitality industry.
  • Employee Discounts: Discounts on food and beverages.
  • Paid Time Off: Generous paid time off, including vacation, holidays, and sick leave.
  • Supportive Environment: A positive and collaborative work environment with a focus on teamwork and professional excellence.
  • Experience
    Required
  • Languages
    English – Intermediate
  • Employment
    Full-time
  • Schedule
    40 - 45 hours a week
  • Salary
    £33,000 – £35,000 yearly
  • Starting time
    Immediate start!

pin iconCovent Garden, WC2E, London

icon
Supervisor ManagerLondon

Staffing & Recruitment • More than 250 Employees

Hiring on JOB TODAY since April, 2021

Workweeks is a completely online based recruitment and staffing agency covering up to 10 different sectors. We are helping employees and employers to find what they are looking for. We take pride into working very closely without clients.

Lilly  Mathews avatar icon
Lilly MathewsActive 5 minutes ago

More jobs from this company

Similar jobs