Front of House Manager

Management

19 November 2024170 views

Expires in 29 days

As the Front of House Manager at Acai Girls Cafe, you will be a key member of our team, responsible for leading front-of-house operations to ensure an exceptional guest experience. You will foster positive and dynamic atmosphere, while handling day-to-day duties with professionalism and a passion for service.
Key Responsibilities:
  • Customer Service Excellence ( Greet customers warmly and maintain a welcoming environment. Address customer queries and resolve complaints promptly to ensure guests satisfaction)
  • Team Leadership and Staff Supervision ( Lead, support and motivate the front-of-house team to deliver top-notch service. Assist with scheduling shifts, managing brakes, and providing guidance to junior team members)
  • Barista Skills ( Prepare and serve high-quality coffee and specialty drinks with and eye for details and consistency)
  • Health and Safety Compliance ( Ensure health and safety guidelines are followed by staff. Conduct regular checks to maintain hygiene and sanitation standards)
  • Operations Management ( Oversee daily operations, including managing opening and closing procedures. Monitor stock levels for coffee, ingredients, and front-of-house supplies, place orders as needed)

Required Skills and Qualifications:
  • Barista Experience: Minimum 1 year of experience as a barista, with knowledge of preparing high quality coffee and other drinks
  • Customer Service Skills: Previous experience in a customer-facing role, ideally within a cafe or restaurant setting
  • Leadership Abilities: Proven experience leading a team or supervising staff in a hospitality setting
  • Organisational Skills: Excellence time management and organisational skills to ensure efficient service
  • Interpersonal Skills: A friendly, approachable attitude with the ability to resolve conflicts professionally.
  • Experience
    Required
  • Employment
    Full-time
  • Schedule
    Monday-Sunday
  • Salary
    £14 – £15 hourly
  • Starting time
    Immediate start!

pin icon18 Eccleston Street, SW1W 9LT, London

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Hospitality ManagerLondon

Restaurant • 11-50 Employees

Hiring on JOB TODAY since March, 2024

The Acai Girls is a newly founded all-day health dining concept that is delivery only. Our menu is specifically designed with micronutrients in mind in order to nourish and maintain a healthy mindset and body.

Kasia Majchrowska  avatar icon
Kasia Majchrowska Active 3 days ago

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