Front of House Team Member

Retail

7 November 2024461 views

About Us:
The Golden Anchor is a well-loved gastro pub located in the heart of Nunhead, blending the warm, vibrant flavors of the Caribbean with classic British pub culture. We pride ourselves on delivering exceptional food and drink in a welcoming, community-focused atmosphere. Our rich heritage and connection to Caribbean traditions make us a unique spot for both locals and visitors, offering a dynamic and lively environment.

Role Overview:
We are seeking enthusiastic and personable Front of House Team Members to join our Golden Anchor family. As a key representative of our pub, you will be the first point of contact for our guests, ensuring they feel welcomed and looked after from the moment they walk in. If you have a passion for great food, drinks, and service with a Caribbean twist, this is the role for you!

Key Responsibilities:
• Customer Service: Greet guests with a warm and friendly demeanor, ensuring they feel at home.
• Taking Orders: Efficiently take food and drink orders, providing recommendations and insights into our Caribbean-inspired menu.
• Service Excellence: Deliver food and drinks to tables, ensuring the highest standards of service at all times.
• Bar Support: Assist behind the bar as needed, serving drinks and engaging with customers in a lively and professional manner.
• Maintain Cleanliness: Ensure the front of house area is always clean, tidy, and welcoming for guests.
• Problem Solving: Address customer queries and issues promptly, ensuring satisfaction and a memorable experience.
• Teamwork: Work closely with the kitchen and bar staff to ensure smooth operation and communication across all areas of service.
• Knowledge Sharing: Stay informed about the pub’s menu, including Caribbean-inspired dishes and drinks, to confidently recommend and explain options to guests.

What We’re Looking For:
• Previous experience in a similar role (pubs, restaurants, or bars) is preferred but not essential.
• A friendly, outgoing personality with strong communication skills.
• Ability to work well under pressure in a fast-paced environment.
• A passion for Caribbean culture, cuisine, and providing excellent customer service.
• Strong teamwork skills and the willingness to support colleagues across all areas of the pub.
• Flexibility to work evenings, weekends, and public holidays as needed.

What We Offer:
• A fun, dynamic, and inclusive work environment in a beloved local pub.
• Opportunities for growth and development within the team.
• Competitive pay and tips.
• Staff discounts on food and drink.
• Being part of a pub with a rich Caribbean heritage and a great local community.

If you’re excited about creating memorable experiences for our guests and working in a pub that brings Caribbean warmth and flavor to Nunhead, we’d love to hear from you!

The Golden Anchor
23 Evelina Rd, Nunhead, London SE15 2DX
  • Experience
    Not required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £12 – £14 hourly
  • Benefits
    Service charge
  • Starting time
    Immediate start!

pin icon16 Evelina Road, SE15 2DX, London

icon
Team Member (Retail)London

Bar • 11-50 Employees

Hiring on JOB TODAY since September, 2024

Local pub serving cold drinks and hot food.

Company photo #1
Company photo #2
Company photo #3
Michael Bello-Eletu avatar icon
Michael Bello-EletuActive 1 hour ago

More jobs from this company

Similar jobs