Hotels, Restaurants, Cocktail Bars, Events and Meeting Space • 51-250 Employees
Hiring on JOB TODAY since June, 2021
St Pancras Hotels Services Limited is a hospitality company based in King's Cross/St Pancras. Whilst we are a group of eclectic brands, each brand has its very own personality, in the same way as our people are unique.
Reservationist Monday to Friday The Megaro Collection is a privately-owned modern group, established over thirty years ago in King's Cross/St Pancras. Whilst we are a group of eclectic brands, each operation has its very own personality, in the same way as our people are unique. The excellence we strive for is born out of passion and love for the industry. The Group’s portfolio is now comprehensive of 3 Hotels, 11 meeting rooms, a rooftop terrace and three magnificent F&B outlets. Amongst the animation of London’s most resurgent centre, King’s Cross, live the eclectic and bubbly The Megaro, The California London, Derbyshire House and, The Gyle. We are now looking for an experienced Reservationist, a bubbly and talkative individual, knowledgeable and passionate about hospitality. The ideal candidate will be experienced with the role for at least 2 years, will be IT literate and an excel super-user. The role requires great attention to details, and a in depth understanding of PMS system; experience with Guestline would be preferable but not a must to be considered for the role. Responsibilities: · Provide friendly and welcome contact with all guests, face to face, via telephone and email. · Ensure all guest requests are recorded accurately on PMS and communicated clearly to other departments as required. · Meticulously handling all reservations, cancellations and amendments on a daily basis via telephone, email and the website. · Maintain an up-to-date knowledge of all short and long-term marketing promotions and opportunities. · Taking a proactive approach to understand and promote our company's portfolio of serviced apartments and service offering. · Being friendly and helpful when it comes to customer service and always working towards building relationships with new and existing customers to encourage repeat and regular business. · Work alongside the Revenue Manager and Events Manager. What we are looking for: · Exceptional service standards. · Outstanding attention to detail, encouraging a culture of collaboration and customer service focused. · Excellent communication skills. · Great command of English written and spoken. · A positive and a Can-do attitude. If you are looking for career progression and want to invest in your development, don’t look further; apply today.
Senior Events Assistant Kings Cross St Pancras We are looking to recruit an energetic Senior Events Assistant for our beautiful meeting and events space at Derbyshire House, in Kings Cross St Pancras. Derbyshire house is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike. The venue is made of modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more. Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required. The Senior Events Assistant will be able to deliver exceptional customer service and will be experienced in running corporate functions. The ideal Coordinator will: · Ensure that the meeting spaces are set in accordance with the information supplied on function sheets. · Maintain a clear channel of communication with Kitchen and all other departments liaising and coordinating the functions alongside the Sales and Events Manager. · Set/reset the meeting rooms when required. Ensure that they are left in a presentable condition at all times. · Provide the highest level of service to our guests. · Connect and build rapport with guests at every possible opportunity. Going the extra mile for return clients. · Ensure cleanliness is up to standards at all times. · Open and close meeting spaces as per procedures when needed. · Ensure the highest level of food safety by following the health and safety procedures in place. · Make sure food is transported in a safe manner, avoiding cross-contamination. · To contribute to the team with a positive and optimistic attitude and problem-solving mindset. · Maintain appropriate standards of personal conduct, dress, hygiene, uniforms, appearance, and posture. To be considered the candidate must: · Be able to work under pressure with others calmly, courteously, and methodically. · Have an excellent command of English, both verbally and written. · Experienced in Laying up. · Be super well organised and very efficient. · Be experienced in a similar position. · Be passionate about the events industry. We are looking for an individual willing to invest in a long-term commitment and keen to grow and learn. If this is you, don’t wait any longer, apply today.
Events Assistant Kings Cross St Pancras We are looking to recruit an energetic Events Assistant for our beautiful meeting and events space at The Derby, in Kings Cross St Pancras. Derbyshire house is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike. The venue is made of 11 modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more. The ideal Events Assistant will come from an operational role either within Hotels, Conference/Events operations, or within a corporate establishment. Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required. The Events Assistant will be able to deliver exceptional customer service and will be experienced in running corporate functions. The ideal Assistant will: · Ensure that the meeting spaces are set in accordance with the information supplied on function sheets. · Maintain a clear channel of communication with Kitchen and all other departments liaising and coordinating the functions alongside the Events Manager. · Set/reset the meeting rooms when required. Ensure that they are left in a presentable condition at all times. · Provide the highest level of service to our guests. · Connect and build rapport with guests at every possible opportunity. Going the extra mile for return clients. · Ensure cleanliness is up to standards at all times. · Open and close meeting spaces as per procedures when needed. · Ensure the highest level of food safety by following the health and safety procedures in place. · Make sure food is transported in a safe manner, avoiding cross-contamination. · To contribute to the team with a positive and optimistic attitude and problem-solving mindset. · Maintain appropriate standards of personal conduct, dress, hygiene, uniforms, appearance, and posture. To be considered the candidate must: · Be able to work under pressure with others calmly, courteously, and methodically. · Have an excellent command of English, both verbally and written. · Experienced in Laying up. · Be super well organised and very efficient. · Be experienced in a similar position. · Be passionate about the events industry. We are looking for an individual willing to invest in a long-term commitment and keen to grow and learn. If this is you, don’t wait any longer, send your cv to us today.
Located in the heart of Kings Cross is our all-day dining restaurant Spagnoletti. Our Italian inspired restaurant aims to create quality dishes from humble ingredients that honour the authentic Italian cuisine, while also demonstrating the creativity and distinctive style of Spagnoletti and our new Chef Patron, Adam Simmonds. As one of the nation’s culinary talents, Simmonds is bringing to Spagnoletti the unmatchable skills gained from working under Raymond Blanc at Le Manoir aux Quat’Saisons, as well as expertise and knowledge acquired at his first Michelin Star restaurant Ynshir Hall along with his second at Adam Simmonds at Danesfield House. We are looking for a Senior Waiter/Waitress to work alongside Simmonds, our General Manager and the team. The ideal head waiter/aitress will be ideally acquainted with Italian or Mediterranean cuisine and experienced with the role for 2 years in a fast pace and high-volume operation. The ideal candidate will: - be a team player and flexible individual - be experienced in working on the floor in fresh produce, seasonal operation - be a foodie individual, passionate about the industry - have good memories and organizational skills to keep track of food and drink orders and the preferences of regular guests - report directly to General Manager and keeps an open line of communication about any problems, concerns, or simply the general operation of the Restaurant - will supervise their work during service to ensure all procedures and standards are respected - will also offer moral support to the team where it is needed, training and leading by example - will guarantee the highest level of guest satisfaction The waiter/waitress will maintain a neat appearance, possess excellent interpersonal skills, and easily build rapport with guests. If you are looking for a forward-thinking, contemporary, and genuine company, then look no further. Apply now to begin your journey with us.
Roseview Hotel in Muswell Hill, North London N10 3NR ( Near Wood Green and East Finchley) consists of 23 Bedrooms and is seeking an Experienced and Flexible Hotel Receptionist to Work Alone in the Nights and Evenings be responsible for the Securety of the building. Working in Reservations & Front desk Customer services, and able to assist in Supervising the Hotel reception during a variety of shifts. Duties include a combination of Reservations, Sales, Administration, Customer services, Concierge. You will be working alone in the Evenings and nights. Training will be provided. We will consider Full time and Part time vacancy. Must be very flexible and willing to work a variety of shifts. Must be Willing to Work on Rota timetable incl weekends. Ideal for candidates who live nearby in North London This is a great opportunity for personal development and gaining more work experience in Reservations, Customer service , Sales, Accounts and Administration, Hotel Operations and Management. Evening Shift : 3 pm to 11 pm Night Shift: 11 pm to 7 am Morning Shift: 7 am to 3 pm. Wage from £11.50 to £12.50* / Hour based on relevant Work Experience. - Holiday Pay included. We are a small privately run 23 bedroom Bed and Breakfast Hotel in Muswell Hill, London N10, which is next to Wood Green and East Finchley Tube stations.
Oswald’s is a private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. We are currently recruiting for a Receptionist to join the Front of House Team. Flexible hours for this position are available/open for discussion. The additional benefits our Receptionist receives are: - 28 days holiday per year (including bank holidays) - Discounted gym membership with Nuffield Health & Gymflex - Birthday day off - Monthly well-being days with our Chiropodist, Reflexologist and Masseuse - Private medical insurance with AXA - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Free English Classes - Access to a company doctor - Eyecare vouchers - In-house industry training - Sponsored social events - Season ticket loans - Retail discounts with Edenred - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - 20% Staff Discount at Birley Bakery - Nursery Workplace Scheme - Free freshly prepared meals on duty The responsibilities of the Receptionist are: - Create a welcoming environment for our members. - Takes restaurant bookings from members and their guests. - To ensure that all guests are correctly and speedily logged and processed in the most courteous way. The Experience & Qualifications required as Receptionist are: - Significant experience in a similar role in a high-end restaurant, luxury hotel or private member’s club advantageous - The working hours for this role are on a rota basis with shifts falling between Monday – Saturday. Flexible hours are available/open for discussion. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Receptionist at Oswald’s then apply by forwarding your up to date CV together with a covering letter to the link below.
Receptionist 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Receptionist to join our Reception team. The company benefits our Receptionist receives are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Receptionist are: - To welcome members and their guests in a friendly and professional manner. - Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards. - To answer the telephone, take bookings and deal with general enquiries. The Experience & Qualifications required of our Receptionist are: - Significant experience in a similar position is essential - Experience of working in a busy restaurant is advantageous. The working hours: - The role requires flexibility to work 9-hour shift across the operating hours of 7am and 3am. - Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Receptionist at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.
🌟 Exciting Opportunity Alert! 🌟 We are looking for an experienced Senior Receptionist to join our vibrant Front of House team at Franco's on Jermyn Street, Green Park! 🏙️ Why Join the Franco’s Team? 💼 ✨ Competitive Pay: Earn £15 to £16 per hour, depending on experience, plus a yearly bonus! 💰 ✨ Fixed Full-Time Position: Work evening shifts from 4 pm, Tuesday to Saturday - Approx. 44 hours a week. 🌜 ✨ Generous Time Off: Enjoy Sundays off, 10 days off over Christmas, 4 days over the Easter weekend, and Bank Holidays. 🌴 ✨ Holiday: 28 days of holiday (including bank holidays) + extra days based on years of service. 🏖️ ✨ Professional Growth: Access training & development opportunities, including company-funded courses and career progression through ‘Flow Hospitality’. 🚀 ✨ Career Advancement: Opportunities to grow within both of our restaurants. 📈 ✨ Celebrate Success: Pass probation and enjoy a complimentary meal for 2! 🍽️ ✨ Employee Discounts: 50% off in both restaurants, Franco’s and Wiltons. 🍝 ✨ Great Benefits: Company sickness pay, pension scheme, uniforms provided and laundered, and meals while on duty. 🥗 ✨ Recognition & Rewards: Recommend a Friend scheme, Employee of the Month, and Employee of the Year awards. 🏆 Who Are We? 🤔 Franco’s, established in 1946, is one of London's first Italian restaurants, known for its traditional and contemporary Italian cuisine. 🇮🇹 Located on Jermyn Street, between Green Park and Piccadilly, we are a family-owned restaurant, managed by Director Jason Phillips, who brings a wealth of experience from The Savoy, The Avenue, and C London. 🍷 Our venue includes a bar area, a main dining room, and a versatile basement area that serves as two private dining rooms or additional seating. We’re open for breakfast, lunch, and dinner from Monday to Saturday, and closed on Sundays. 🥂 Check out more on our website: What Can You Bring to the Team? 💪 🎯 Experience: Previous experience as a Receptionist in a similar establishment, catering to 80-120 covers per service. 🎯 Hospitality Background: A must! SevenRooms & OpenTable experience is a bonus. 🎯 Customer Service Excellence: Top-notch customer service skills are essential. ⭐ 🎯 Strong Communication: Great organizational skills and a professional telephone manner. 📞 🎯 Calm Under Pressure: Maintain composure in a busy environment. 🎯 Passion & Pride: Show real passion for hospitality and what you do. 💖 🎯 Motivation & Commitment: A can-do attitude and a drive for success. 💥 🎯 Diverse Experience: Bring your knowledge and diversity to our team. 🌍 🎯 Enthusiasm to Learn: A genuine desire to grow and learn with us. 📚 🔍 Important: You must have the right to work in the UK, as we are currently unable to provide sponsorship. Join us at Franco’s, where tradition meets innovation! 🍴 Apply now and become a part of our incredible team! 🌟
Salary - £14 to £15 p/h 35/40h per week Located within the iconic St Pancras International Station, St Pancras Brasserie by Searcys is home to the longest Champagne bar in Europe and offers the ideal escape to sit back and soak up the charm of the magnificent station. We’re currently looking for a personable Receptionist to join our team here at Searcys ST Pancras Station, King's Cross, who will perform and assist in the smooth running of the reception desk and ensure all of Searcys standards and client requirements are adhered to at all times. - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Up to 33 days annual leave (dependent on job role) - Access to everyday discounts and communication portal - Employee assistance programme - Enrolment into Searcys Champagne School - Meals provided on shift when working within one of our venues. - Your birthday off to celebrate in style - A day off to volunteer / give back to the charity of your choice
The Restaurant in Paddington looking for an experienced hostess for full time position.
Senior Receptionist Starting date ASAP Required: - Good knowledge of Open Table and Guest Center - Experience in a Senior or Similar role - Team Player - Positive attitude - Good Timekeeper - Long-term Offered - Full time 5days a week 2days off - Around 35h to 40h - Shifts the earliest 6.45 the longest 23.00 - Service charge included - Pay every 4weeks - Guarantee amazing vibe in the team. If you like family support thats us Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Senior Receptionist to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Senior involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way. Please also attached your CV with application
Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 60 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: Possess comprehensive knowledge of the company PMS system, Rezlynx. Possess excellent presentation and interpersonal skills. Skilled in checking arrivals lists, credit limit reporting and cash handling. Knowledge of standard PC packages and computerized reservations systems. Proficient in handling general clerical and administrative tasks. Be flexible, will have great attention to detail. possess the ability to work independently. Excellent command in English, both in oral and written. · be extremely knowledgeable in regards to the company services, standards & products. · commercially and financially astute. · provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.