House Host / Receptionist

20 hours ago•187 views

About the job
House Host / Receptionist - Cove Landmark Pinnacle London
We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things.
We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests.
There are no boundaries, in your role as Guest Experience Host, as you will be responsible for providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else.
As one of our House Hosts (in a nutshell) you will be responsible for delivering our guest experience by contributing a feeling of simplicity, calm and sanctuary seeking new and smarter ways to deliver soulful hospitality to our guests through creativity and innovation.
What we look for.

Previous experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc).
Self-sufficient, requiring little direction and day to day management.
Tech savvy, who does not shy away from tech-based resolutions and interaction.
Clear verbal/written communication proficiency.
Flexible and adaptable approach with a can-do attitude.

But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human.
Our benefits.

Competitive salary
Bonus scheme
25 days’ holiday (plus the option to buy more)
Wellbeing benefits (cash plan and an Employee Assistance Programme)
Free nights in our properties
Recognition schemes
Pension (the tax efficient way)
Sick pay
Other benefits tailored to you

Our natural habitat.
We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.
This is a full-time role where you will be working 37.5 hours per week, 5 days out of 7.
Once known as the banking centre of London, Canary Wharf has blossomed into an area that’s about way more than work. Be immersed in a thriving community with an increasing number of eating and drinking spots, shopping destinations, and even a boutique cinema. There’s also live music, art exhibitions, and a weekly street food market. Plus, you’re not far from the Underground, DLR and river taxis.
About edyn.
Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe.
About Cove.
Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future.
Diversity, Equity, and Inclusion Statement
edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity.
This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity.
We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.
Department: Customer Service
The company
🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO)
👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more)
At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality.
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✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration.
We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller
Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul.
We call it ‘soulful hospitality’ 💚
We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com
Start here. Go anywhere.
We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work.
We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us.
Join us and you'll find a place where you can be you and where you can belong.