IT Manager - W Barcelona

Tecnología de la información

18 noviembre 202496 vistas

About the job

JOB SUMMARY
Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems). Generally, works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes.


CANDIDATE PROFILE
Experience Required:
• 8-10 years’ experience in the Information on Technology or related professional area.
• Need to have the appropriate qualifications and technical expertise.
• Communication is critical as you will deal with Guests.
• At least 5 years of experience in Marriot is necessary to understand the various IT systems and infrastructure.
• Having a ‘Guest-first’ mentality is needed to be successful in this role.
Preferred:
• Spanish language but not mandatory.
• System-related professional certifications desired.
• Some experience of Luxury hotel operations.


CORE WORK ACTIVITIES:
  • Managing Technology Needs within Budget Targets
  • Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.
  • Confirms that property follows appropriate Marriot international Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies
  • Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks, processes invoices for the property.
  • Conducts periodic inventories of applications and hardware; prepares reports as requested.
  • Confirms that technology assets are secured.
  • Complies with technology-related vendor contracts.
  • Building and Sustaining relationships with Customers.
  • Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. - Provides customer service to associates at dedicated property.
  • Responds to inquiries from customers/vendors/peer group.
  • Assists in disaster recovery and business continuity as it relates to technology.
  • Provides technical guidance. - Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriot IT resources.
  • Images desktops, installs new software applications, applies patches, maps drive to appropriate server/network.
  • Moves/adds/changes PCs/peripherals, migrating data when necessary.
  • Performs routine desktop backup as scheduled or directed.
  • Confirms technology security (i.e., encryption, patch deployment) and technology compliance (i.e., Quarterly ID Audits, MAARK2) measures are in place.
  • Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources.
  • Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance.

Same Posting Description for Internal and External Candidates
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.


Department: IT & Technology
About you

Language required: Spanish.
The company
Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk.

Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
  • Experiencia
    Se requiere
  • Idiomas
    Español – Avanzado
  • Jornada
    Completa
  • Inicio
    Incorporación inmediata

pin icon1 Passeig de Joan de Borbó, Ciutat Vella, 08039, Barcelona

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Jefe/a de InformáticaBarcelona

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