Office Manager - M & N Insurance Services Ltd

Receptionist – Shanghai-Me London Shanghai-Me is an elegant dining destination in the heart of London, blending refined Asian-inspired cuisine with exceptional hospitality. We are now seeking a Receptionist to join our front of house team and be the first point of contact for our guests, ensuring a warm, seamless, and memorable experience. About the Role As a Receptionist, you will serve as the communication hub for the restaurant, assisting the Reception & Reservations Manager and Supervisor in the smooth running of the front desk. From greeting guests and managing bookings to handling enquiries and supporting the team with daily operations, you will play a key role in delivering world-class service. Key Responsibilities Provide a warm and professional welcome to all guests. Manage reservations, enquiries, and guest profiles with accuracy and discretion. Ensure special requests, allergies, VIP guests, and occasions are handled seamlessly. Maintain an organised and immaculate reception area at all times. Assist with daily service reports, weekly and monthly admin tasks. Support the team with pre-service briefings, service sheets, and communication across departments. Uphold the highest standards of hospitality, discretion, and data protection. About You We are looking for someone who is: Passionate about hospitality and creating unforgettable guest experiences. Highly organised, with strong communication and multitasking skills. Confident, professional, and polished in presentation. Proactive and adaptable, with a can-do attitude. Experienced in a similar role within a luxury, high-volume, or fine dining environment (preferred). Why Join Us? At Shanghai-Me, you’ll be part of a dynamic team where excellence and creativity thrive. We offer opportunities for growth, a supportive work culture, and the chance to be part of one of London’s most exciting hospitality brands. How to Apply: If you’re ready to bring your energy and professionalism to Shanghai-Me, we’d love to hear from you!

Location: Harrow, London (UK) Reports to: CEO / Company Director Salary: Competitive, based on experience About Us We are a fast-growing health check medical company dedicated to providing high-quality preventative health assessments and wellness services. Our mission is to empower individuals to take charge of their health through accessible, reliable, and comprehensive check-ups. To support our continued growth, we are seeking an experienced and dynamic HR Manager to lead our people function. Role Overview The HR Manager will play a key role in shaping our workplace culture, ensuring compliance with employment law, and building a supportive environment where our people can thrive. This individual will oversee all HR operations, from recruitment and onboarding to performance management, training, and employee wellbeing. Key Responsibilities Strategic HR Leadership Develop and implement HR strategies aligned with company objectives. Act as a trusted advisor to the leadership team on workforce planning and organisational development. Talent Acquisition & Retention Manage the full recruitment lifecycle, ensuring the attraction of top medical and non-medical talent. Build strong employer branding to position us as an employer of choice in the healthcare sector. Lead initiatives to improve employee retention and engagement. Employee Relations & Compliance Ensure compliance with UK employment laws and healthcare regulatory standards. Handle employee relations matters with professionalism and fairness. Develop and maintain HR policies, contracts, and procedures. Performance & Development Oversee performance appraisal processes and support managers in driving high performance. Identify training needs and coordinate professional development programmes. Foster a culture of continuous learning and career progression. Employee Wellbeing & Culture Champion staff wellbeing initiatives to support mental, emotional, and physical health. Build and maintain a positive workplace culture that reflects our company values. HR Operations & Systems Manage HR records, data, and reporting with accuracy and confidentiality. Implement HR software and systems to streamline processes. Lead on payroll, benefits, and compensation structure in collaboration with finance. Requirements Proven experience as an HR Manager or Senior HR Generalist, preferably within healthcare, medical services, or a similar regulated sector. Strong knowledge of UK employment law, HR best practices, and compliance frameworks. Excellent interpersonal, communication, and conflict resolution skills. Ability to build trust at all levels of the organisation and influence senior leadership. Strong organisational skills and attention to detail. Degree desirable. Passion for people, wellbeing, and building a thriving workplace.

Post Title: Customer Success Support Specialist Business Unit: Customer Success Accountable to: Customer Success Support Manager Salary: £26,250 per annum Hours: 37.5 per week (Monday to Friday) Fully Remote Role within the UK Company Overview My Money Matters was founded in 2018 and started life providing UK public sector employers with an innovative pensions solution. We have been on an exponential growth journey ever since. We are now a financial wellbeing platform serving both the public and private sectors. Our mission is to become the category leader in helping employers improve the financial wellbeing of their people. To date, My Money Matters has grown to hundreds of thousands of users across the UK. We help people to improve their financial wellbeing through our retirement, learning, coaching, webinars, will writing and many other offerings. My Money Matters is a remote-first business that’s focused on being an employer of choice where people thrive. We are an award-winning team of 75 and the youngest business to win ‘Employer of the Year’ at the ‘Investors in People’ awards in 2023. We are also a Disability Confident Employer. Purpose To support the Customer Success team and Partners with administration to ensure processes run smoothly for all company products. ​ Principal accountabilities and responsibilities to include • Working alongside the Customer Success team to achieve our strategic and operational priorities., • Developing and maintaining the administration processes and proactively suggest and introduce improvements to ensure efficiencies., • Support the Implementation Team with the preparation and management of the Partner transition list and processing in accordance with the required timelines., • Reporting and managing Partner and employee queries or issues associated with Providers and liaise directly with the Providers to address or resolve., • Preparation and management of the monthly new joiners’ files, in accordance with specific guidelines, maintaining attention to detail and ensuring deadlines are met., • Liaising with partners and external providers, developing and maintaining relationships to ensure a professional service is provided., • Processing and management of the monthly opt-in/opt-out process and listing schedule procedures within agreed timescales., • Monitor and report Partner statistics and invitation file performance and complete analytical requests as and when required., • Assist with the management and delivery of Payroll Reporting process, identifying and addressing discrepancies and coordinating amended reports., • Contributing to a safe and enjoyable environment where colleagues feel motivated and engaged to perform at their highest level., • Support the maintenance and updating of the CRM system with all contact notes to enable effective customer management and reporting. Skills and Requirements • Knowledge of the current Local Government Pension Scheme legislation, including Additional Voluntary Contributions., • Excellent written and verbal communication skills. Strong team player with a willingness to collaborate to achieve solutions., • Ability to prepare and format reports, daily records and process data., • Organised with a high attention to detail. Self-motivated and ability to prioritise busy workload in a fast-paced environment., • Good team player with a willingness to collaborate to achieve solutions. Flexible and willing to develop skills across different operational activities., • Competent computer skills including MS Office: Word, Excel, PowerPoint and Outlook. Qualifications and Experience • A Level standard or equivalent experience Benefits This a role that offers true satisfaction with the chance to help other people. We value each of our colleagues’ contribution and we offer benefits that cater to our colleagues’ mental, physical, and financial wellbeing. We know that we all want different things so there’s something for everyone. Here’s just a few things we offer: • £200 allowance to get your home office set up, • A generous holiday allowance of 25 days plus the day off for your birthday, • Contributory pension scheme (4% Employer, 5% Employee), with the option to top up your pension, • Affordable salary sacrifice benefits such as Cycle to Work, Home and Electronics, Gym Memberships Travel & Leisure, Lease Cars and much more, • Discounts and savings on shopping, travel, entertainment and more, • Access to our outstanding Employee Assistance Programme, • Access to Your Care and our own Wellbeing Hub, • Enhanced Family Friendly Pay, • Peer to Peer Recognition, • Quarterly socials and team events, • Significant training and development opportunities, • Volunteer day, • Annual leave purchase, • Health Cash Plan, • Enhanced Company Sick Pay, • Long Service Awards, • Group Life Insurance As we are a remote company, all of our interviews are being conducted online via Microsoft Teams. Please contact us on here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us, if we invite you to interview. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – improving financial lives for all workers in the UK.​ This is an outstanding opportunity for an ambitious and talented individual to make a significant, long-lasting contribution to a high-profile business, at a key point in its development. So why wait?

Part-Time Admin Executive – Pathways (London-based) Location: Hybrid – Remote with occasional in-person meetings in London Hours: 10–20 hours per week (flexible) Compensation: Competitive hourly rate, based on experience About Pathways: Pathways is a bespoke consultancy helping UK and international companies establish and scale their operations in Saudi Arabia and the wider Middle East. We guide businesses through licensing, legal setup, staffing, and regional compliance, ensuring a smooth market entry. Role Overview: We are seeking a highly organised and confident Part-Time Admin Executive to support client onboarding, team coordination, and executive assistance tasks. You will be the first point of contact for new clients and help ensure a smooth operational flow within our growing business. Key Responsibilities: Coordinate client onboarding and maintain accurate documentation Schedule and attend virtual and in-person meetings, taking clear notes and follow-ups Liaise with clients, partners, and government entities professionally Support the executive team with administrative tasks, calendar management, and travel planning Assist in preparing client proposals, service quotes, and internal reports Maintain confidentiality and professionalism at all times Requirements: Strong verbal and written communication skills Comfortable interacting with corporate clients and international stakeholders Prior experience in administrative, client liaison, or PA roles Proficient in Microsoft Office, Google Workspace, and virtual collaboration tools (Zoom, Teams, etc.) Confidence to attend some in-person meetings in London when needed Desirable: Knowledge of the Middle East business environment or international trade What We Offer: Flexible part-time hours Exposure to international business and trade Potential to grow into a larger role as the company scales A supportive, values-driven working environment

The ideal candidate will be confident, self-motivated, resilient, and able to take on responsibility without direct supervision. You will have strong ambassadorial and inter personal skills and an ability to build good working relationships at all levels. To provide confidential PA support duties working directly for, and in conjunction with, the Managing Director. Previous PA experience is essential. Core Responsibilities Manage a busy and complex diary Daily liaising with China office Provide confidential and sensitive administration support Compilation of reports and presentations for customers Responsible for corporate documents and records, maintaining high levels of confidentiality and archive system Responsible for incoming mail and emails, responding as directed Ability to operate and communicate to a high degree of professionalism Making travel arrangements (flights, hotels, rail, taxis) Organise or provide support for Customer/Staff events Meeting and greeting visitors Samples organisation General housekeeping duties & Personal tasks Management of Contract renewals, and policies. Financial budgeting & accounting Proven record of accomplishment at PA level for senior management – including high levels of integrity and confidentiality Strong organisational skills, with a proven ability and confidence to respond to tight deadlines and juggle conflicting priorities Demonstrable record of accomplishment in secretarial/business administration Ability to organise, prioritise and multi-task – and escalate key items as appropriate High level of computer knowledge, efficiency, and excellence, in Microsoft Office, Excel, Word, PowerPoint and Outlook and One Note at advanced level Familiar with AI Excellent spoken and written communication skills Able to communicate effectively with all levels Excellent numerical skills.

Sales & Office Administrator – Automotive Remapping Company 📍 Near Willesden Junction | Full-Time | 8:00 AM – 6:00 PM (1-hour lunch between 12–2 PM) We’re a small, fast-growing vehicle remapping company offering services like performance tuning. Based near Willesden Junction, we operate with a mobile team and need a reliable, confident Sales & Office Administrator to run the day-to-day operations from our office. Your main focus will be handling customer enquiries, closing appointments over the phone or messages, and booking jobs into the diary. You’ll also take care of invoicing, follow-ups, and general admin tasks while supporting our team of five (two office - 3 mobile). This is a full-time, office-based role where you’ll be the engine keeping everything running smoothly. Key Responsibilities: Responding to enquiries and converting leads into confirmed bookings Managing the team diary and scheduling mobile jobs Creating and sending invoices, tracking payments General admin, filing, stock updates Coordinating with mobile technicians and assisting the director Requirements: Strong communication and organisational skills Experience in admin or sales support roles Confident using email, calendars, and invoicing software Ability to multitask in a fast-paced environment If you’re proactive, friendly, and ready to make an impact, we’d love to hear from you!

No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

About Us We are a dynamic and growing financial services company based in the heart of London, committed to delivering exceptional service to our clients. We are currently seeking a proactive and organised Office Administrator to join our team and support the smooth day-to-day running of our office operations. Key Responsibilities • Act as the first point of contact for client enquiries via phone, email, and in person, • Provide general administrative support to the team, including document preparation, data entry, and filing, • Schedule meetings, manage calendars, and coordinate appointments, • Maintain office supplies and liaise with suppliers and service providers, • Assist with onboarding new clients and maintaining accurate client records, • Support compliance and regulatory documentation processes, • Handle incoming and outgoing correspondence, • Ensure the office environment is well-organised and professional at all times Requirements • Previous experience in an administrative role, ideally within financial services or a professional services environment, • Excellent communication skills, both written and verbal, • Confident in dealing with clients and maintaining a high level of professionalism, • Strong organisational skills and attention to detail, • Proficient in Microsoft Office Suite (Word, Excel, Outlook), • Ability to multitask and prioritise workload effectively, • A proactive and positive attitude Desirable • Experience working in a regulated environment, • Familiarity with CRM systems or financial software What We Offer • Competitive salary, • Supportive and collaborative team environment, • Opportunities for professional development, • Central London office location