Shad Thames 32, Southwark, SE1 2YL, London
Fine dine restaurant • 11-50 Employees
Hiring on JOB TODAY since November, 2021
Good location, great team
An individual that can work well under pressure as we are a very busy venue. You will need to know fluent English and good customer service skill. A brief of what you will be doing; -greeting guests -answering phone calls -seating guests -answering emails
An individual that can work well under pressure as we are a very busy venue. You will need to know fluent English and good customer service skill. A brief of what you will be doing; -greeting guests -answering phone calls -seating guests -answering emails
Be a coco team member.
Hotel Receptionist – 4* Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Cluster Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
Night Hotel Receptionist – 4* Townhouse Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Cluster Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx - Possess excellent presentation and interpersonal skills - Skilled in checking arrivals lists, credit limit reporting and cash handling - Knowledge of standard PC packages and computerized reservations systems - Proficient in handling general clerical and administrative tasks - Be flexible, will have great attention to detail - possess the ability to work independently - Excellent command in English, both in oral and written - Be extremely knowledgeable in regards to the company services, standards & products - Commercially and financially astute - Provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
This role is vital to our success and the enjoyment of our guest’s experiences: "At the core of what we do are the four cornerstones of the experience we strive to deliver - one that is Safe, Secure, Fun, and Value for money. When we get this right, the beds fill the bars and the bars fill the beds’’. We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. This is a full time position, shifts may vary! Main responsibilities: Booking guests into the Hostel, advising on our offering and services Assisting guests with enquires and questions Managing the booking system, ensuring all office administration is accurate Ensuring an effective handover after your shift Working with the management team on security and safety Advising guests on London attractions Please note this position is for the night shift which usually runs from 11pm-7am Previous experience in a customer-based role is preferred but not essential
Seeking Extraordinary Receptionist Are you an exceptional receptionist with a passion for delivering unparalleled client care? Look no further! We have an incredible opportunity for you to join some of the world's leading corporate offices as a temporary receptionist. Don't miss out on this chance to showcase your skills and be part of a prestigious team! Position: Temporary Receptionist Shifts: hours per day What we offer: Be part of one of the world's best corporate: Join a renowned organization that sets the standard in the legal industry. Exclusive work environment: Experience the prestige and sophistication of a high-end location known for its excellence. Unmatched receptionist experience: Utilize your exceptional skills to provide top-notch client care to esteemed clientele. Competitive compensation: Enjoy a rewarding package that reflects your expertise and contributions. Requirements: Proven experience as a receptionist in a high-end location: We're looking for candidates who have excelled in providing exceptional service to discerning clients. Stellar reception and client care skills: Demonstrated ability to handle various responsibilities while maintaining a professional and friendly demeanour. Outstanding communication: Fluent in verbal and written English, with an ability to articulate messages clearly and concisely. Professionalism and poise: Maintain composure in demanding situations and handle confidential information with the utmost discretion. Flexibility and adaptability: Able to handle a dynamic work environment and adjust to changing priorities. Responsibilities: Greet and welcome clients and visitors: Create a warm and inviting atmosphere, ensuring guests feel valued and attended to. Manage phone calls and correspondence: Professionally handle incoming calls, take accurate messages, and direct inquiries to the appropriate parties. Administrative support: Assist with scheduling appointments, managing calendars Job Types: Full Time Monday to Friday Salary:£12-£15
KOYN Restaurant is seeking a highly experienced Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our guests, providing a warm and professional welcome. Your role will be essential in creating a memorable dining experience from the moment guests walk through our doors. Key Responsibilities: - Guest Reception: Welcome guests with a friendly and professional demeanour, ensuring they feel valued and appreciated. - Booking Management: Efficiently manage reservations using OpenTable and Seven Rooms booking systems, ensuring a smooth and organised flow of guests. - Communication: Handle incoming calls and emails promptly, addressing customer inquiries and special requests effectively. - Coordination: Collaborate with the restaurant team to accommodate guest preferences and special occasions, ensuring a seamless service. - Problem-Solving: Resolve any guest issues or complaints with poise and professionalism, striving to exceed customer expectations. Qualifications: - Previous experience as a receptionist in a high-end restaurant or hospitality environment. - Proficiency in using OpenTable and Seven Rooms booking systems is essential. - Excellent verbal and written communication skills, with a strong command of the English language. - A passion for delivering exceptional customer service and creating unforgettable guest experiences. - Strong organisational skills with the ability to multitask and prioritise in a fast-paced environment. - Professional appearance and manner, reflecting the upscale nature of our Restaurant. What We Offer: - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair If you believe you have the skills and experience required to excel in this role, we would love to hear from you!
Exciting opportunities have arisen for enthusiastic and self-motivated Receptionist at Santini Restaurant. We offer: -Flexible hours -Staff meals -Online and in-house training programs -Pension Scheme -Staff parties Santini is one of the oldest family-run restaurants in London, established in 1984 by Gino Santin and hosted one of the most influential personalities in the world. If you have a great personality and good communication skills, then this opportunity is tailored for you. Job Types: Full-time, Part-time
Hotel Reception Supervisor – 4* Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Reception Supervisor, experienced with the role using Rezlynx (PMS system). The Reception Supervisor will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Reception Supervisor will: · Ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level. · Be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates. · Be extremely knowledgeable regarding the company services, standards & products. · Commercially and financially astute. · Flexible on working hrs and duties. · Have a great eye for details and will maintain guests’ always record up to date. · Provide exceptional customer service and unforgettable experience. · Handle requests and complaints with immediate action and thorough follow up. · Manage and update daily handover reports, ensuring all notes are followed up and resolved. · Liaise closely with the housekeeping team in a daily basis to guaranteeing the guest journey is smooth and in line with company expectations. · Act as duty manager during the absence of the front of house manager, being the main point of contact for internal and external guests’ enquiries. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
Taking and managing bookings, prioritising luxury customer service including greetings and advertising the salons services. Must have experience in managing booking systems as well as social media platforms.