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We are seeking a friendly, organized, and proactive Receptionist to be the first point of contact at our dynamic podcast and content studio. The ideal candidate will provide exceptional customer service, assist with studio setup and breakdown between bookings, and handle various administrative responsibilities to ensure smooth day-to-day operations. Key Responsibilities: Customer Support & Front Desk: Greet and check in clients, creators, and guests warmly and professionally. Answer phone calls, emails, and messages promptly and helpfully. Provide information about services, pricing, availability, and studio policies. Manage client scheduling, rescheduling, and cancellations. Support clients during their studio session if questions or minor needs arise. Studio Setup & Maintenance: Prepare studios before each booking (lighting, equipment check, cleanliness). Reset studio spaces between sessions and ensure they meet quality standards. Handle basic troubleshooting of studio equipment (training provided). Maintain cleanliness and organization of common areas and workspaces. Administrative Duties: Monitor and manage studio calendar and booking systems. Maintain client records and collect necessary documentation or waivers. Track inventory and supplies; notify management of low stock or needs. Support billing, invoicing, and payment processing (as needed). Assist with social media scheduling or light marketing tasks (optional, based on skill). Qualifications: Previous experience in a receptionist, front desk, or customer-facing role preferred. Interest or background in podcasting, media, or content creation is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Comfortable with basic tech (email, calendars, studio software; training provided).
Are you a friendly, organized, and customer-focused individual with a passion for hospitality? Cipriani Restaurant is looking for a dynamic and professional Receptionist to join our team! Key Responsibilities: • Greet and welcome guests with a warm and friendly attitude • Manage reservations and optimize seating arrangements • Answer phone calls, take reservations, and assist with guest inquiries • Maintain a clean and organized front-of-house area • Handle guest feedback and ensure a positive dining experience • Collaborate with servers, managers, and kitchen staff to ensure smooth operations Requirements: • Excellent communication and interpersonal skills • Previous experience in a customer service or hospitality role preferred • Ability to work in a fast-paced environment • Strong organizational and multitasking skills • A positive attitude and a team player Why Join Us? • Competitive pay and tips • Fun, friendly, and supportive team environment • Opportunities for growth and advancement If you’re passionate about providing excellent service and enjoy working in a dynamic, team-oriented environment, we want to hear from you!
Reservations Assistant 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Reservations Assistant to join our Team. The company benefits our Reservations Assistant will receive are: - 33 days holiday per year (including bank holidays) - Discounted gym membership with Nuffield Health & Gymflex - Birthday day off - Monthly well-being days with our Chiropodist, Reflexologist and Masseuse - Private medical/dental insurance with Bupa - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Free English Classes - Access to a company doctor - Eyecare vouchers - In-house industry training - Sponsored social events - Season ticket loans - Retail discounts with Edenred - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - 20% Staff Discount at Birley Bakery - Nursery Workplace Scheme - Free freshly prepared meals on duty The responsibilities of the Reservations Assistant are: - Answering the main club line and being the first point of contact for callers to the club. - Transferring calls internally, taking messages, and passing on to the relevant department / person. - Taking reservations using Sevenrooms, making cancellations, changes and amendments. The Experience & Qualifications required of our Reservations Assistant are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Excellent phone manner and organisational skills - Knowledge of Sevenrooms booking system - Ability to multi-task Excellent rapport building and inter-personal skills - Good IT/Admin Knowledge The working hours - Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday - Sundays always off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Reservations Assistant at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Company: Forland Properties Limited Location: Remote (UK based applicants preferred) Contract Type: Fixed Term (30 days) Hours: Minimum 25 hours per week | Monday to Friday 9am to 6pm Pay: £14.92 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate ⸻ About Us Forland Properties Limited is a UK based Lettings company focused on delivering a seamless and professional experience for landlords and tenants alike. We handle everything from property listings to legal compliance, aiming to make the rental process as smooth and stress free as possible. We are currently looking for Remote Receptionists to join our growing team on a 30 day probationary contract, with the potential for extension. This is a fully remote, phone based role with minimal admin. Role Overview As a Receptionist, you will be the first point of contact for anyone calling the business. Your role is to answer calls politely and professionally, assist with basic queries, and transfer calls to the correct department when necessary. If a relevant team member is unavailable, your job is to take clear, accurate notes and ensure the right person is informed to follow up. This is a phone based role with a small amount of admin, focused on logging and forwarding messages. No previous experience is required — if you’re friendly, organised, and confident speaking on the phone, we’d love to hear from you. Key Responsibilities • Answer inbound calls in a polite, professional and helpful manner • Assist with general queries or transfer the call to the appropriate department • When transfers are not possible, take accurate notes including caller name, contact details and the nature of the query • Inform the relevant team or personnel about the call so they can follow up promptly • Maintain a calm and helpful tone, representing the company well on every call • Log basic information as needed to keep internal communication clear and efficient What We Are Looking For We are looking for individuals who are: • Friendly, clear and professional on the phone • Comfortable handling multiple calls throughout the day • Reliable and organised with a good sense of responsibility • Quick to learn and follow instructions • Able to carry out light admin tasks, like note taking and message forwarding • Calm and positive, even in busy moments What You Need • A reliable phone and desktop or laptop with internet access • A quiet, private space to work remotely • A willingness to start immediately and commit to the 30 day contract • A polite and confident telephone manner • Basic ability to take notes and pass messages clearly Pay and Benefits • £14.92 per hour • Minimum 25 hours of guaranteed paid work per week • Time and a half for overtime and Saturdays • Double pay on Sundays • Full training and support provided • Possibility of contract extension based on performance Working Hours • Core hours: Monday to Friday 9am to 6pm • Occasional work beyond 6pm or on weekends may be required and will be paid at enhanced rates • Your work is entirely remote and phone based How to Apply Follow the application process if you feel you are the right fit for this role! No experience is needed — just a clear phone voice, friendly approach and reliable work ethic.
job Title: Part-Time Office Administrator Schedule: Monday to Friday, with occasional Saturdays Position Type: Part-Time (Potential to become Full-Time) About Us: We are a dynamic and client-focused mortgage brokerage firm dedicated to helping individuals and families secure the best mortgage solutions. As our business continues to grow, we are looking for a reliable and detail-oriented Office Administrator to join our team. Job Summary: The Office Administrator will play a key role in supporting the day-to-day operations of the office. This position requires excellent organizational skills, strong communication abilities, and a proactive attitude. The ideal candidate will be comfortable working in a fast-paced environment and eager to grow with the company. Key Responsibilities: Provide administrative support to mortgage brokers and office staff Answer and direct phone calls and emails in a professional manner Schedule client appointments and manage calendars Prepare and organize client files and documentation Liaise with lenders, solicitors, and clients as needed Maintain office supplies and ensure the office is well-organized Assist with data entry and CRM updates Handle incoming and outgoing mail Support marketing and client outreach efforts as required Requirements: Previous administrative or office experience preferred Strong organizational and multitasking skills Excellent written and verbal communication Proficiency in Microsoft Office and basic computer skills Ability to work independently and as part of a team High attention to detail and accuracy Experience in the mortgage or financial services industry is an asset but not required Working Hours: Part-time: Monday to Friday (flexible hours), with occasional Saturdays Potential to transition into a full-time role based on performance and business needs Benefits: Opportunity for career growth Supportive and collaborative team environment Training provided Potential for full-time employment with added responsibilities
An individual that can work well under pressure as we are a very busy venue. You will need to know fluent English and good customer service skill. A brief of what you will be doing; -greeting guests -answering phone calls -seating guests -answering emails
We’re Electrical4Less – a busy electrical trade counter with a growing online store, based in Fulham. We’re not too worried about your past experience — we’re far more interested in how switched-on you are now. We're after someone bright, energetic, and ready to crack on. This role isn’t for clock-watchers, serial sick-day-takers, or people who treat their alarm clock as a suggestion. The Role: - Speaking with customers in person, over the phone, and via email - Dealing with orders, stock, deliveries, and product enquiries - Supporting our growing e-commerce side – SEO, product listings, data entry (we’ll train you) - Learning the trade as you go ** What We’re Looking For:** - Quick thinker, confident communicator, and a good observer - IT literate – basic email, Excel, Google Docs is a must - Eager to learn – this is a genuine opportunity to gain trade and digital skills - Calm under pressure – we’re busy, and you’ll need to keep up - Reliable – if you tend to "oversleep" or call in sick every other Monday, this probably isn’t your calling We’re a small, no-nonsense team. We get on well, work hard, and don’t take ourselves too seriously. What we do take seriously is showing up, doing the job right, and looking after our customers. ** ** In Return, You’ll Get: - A hands-on role where no two days are the same - Training in both the electrical trade and online retail (including SEO) - A chance to grow with a company that’s expanding fast - Location: Fulham, SW6 Hours: Full-time Pay: Depends on you – we reward ability and attitude ** Start:** When we find the right person To Apply: Send a short message telling us why you think you’d be a great fit. CV welcome but not essential – show us you're sharp and we’ll take it from there.
Hi everyone We are looking for someone to help us with capturing our leads by making phone calls to them and explaining what we do. This doesn’t need any particular experience and is suitable for someone with not much experience but with great communication skills. You will need to make cold phone calls and follow up with leads over time. You can work flexible times that suit your schedule. This is a remote job, no need to come to the dance studio. As long as you have access to WiFi and good phone reception.
Engage with new leads by phone, qualify prospects using a proven script, and introduce them to premium investment partners. You’ll ask key questions, record details, and set up follow-up calls for senior advisors. Training is provided. No experience needed—just a strong work ethic, confidence on the phone, and motivation to succeed. Fast-track progression and bonuses for top performers.
Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.
Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone •Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms or OpenTable booking system is a big plus
This role demands a candidate with a hospitality background and proficiency in customer service. We are looking for an individual that has worked with SEVENROOMS and OPENTABLE. Duties encompass managing phone calls, emails, and face-to-face interactions, along with guiding guests to their tables and providing menus, all while ensuring exceptional customer service standards are upheld. age requirements- 22 years and above
Job description Job Description: We are currently seeking a skilled Handyman to join our team at Everest Maintenance. The ideal candidate will be responsible for a variety of tasks, including basic plumbing, basic electric work, carpentry, and decorating. The Handyman will primarily work in residential properties, going into tenants' flats/houses to address maintenance and repair needs. Responsibilities: Perform basic plumbing, electric work, carpentry, and decorating tasks. Work independently and occasionally as part of a team. Ensure safety protocols are followed, especially when working with electricity. Respond to emergency or after-hours calls when available. Track and maintain accurate time sheets. Utilize standard tools for maintenance and repair work. Qualifications: Medium level of experience and expertise. Valid driving license. Ability to communicate effectively. Availability for emergency or after-hours calls is a plus. Work Environment: The Handyman will primarily work in residential properties, ensuring the safety and satisfaction of tenants. Communication within the team and with clients is facilitated through WhatsApp or our program. Company Culture: We value honesty, communication, and excellence in our work. There are opportunities for career advancement within the company. Assessment and Feedback: Performance assessments and feedback are conducted over phone calls. Application Instructions: If you meet the qualifications and are interested in joining our team, please submit your resume and a brief cover letter detailing your relevant experience. We look forward to reviewing your application. Note: This position offers growth opportunities and a chance to contribute to our team's success. We appreciate your interest in becoming part of Everest Maintenance. Job Types: Full-time, Freelance Benefits: Company car Flexible Language Requirement: English not required Schedule: Day shift Monday to Friday Supplemental pay types: Bonus scheme Experience: Maintenance: 3 years (required) Licence/Certification: Driving Licence (required) Ability to Commute: London, Greater London (preferred) Work Location: On the road Application deadline: 01/03/2024 Reference ID: REF 1098 Expected start date: 28/02/2024
Executive Assistant to the CEO Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 5. Meeting Coordination: 6. - Organize, attend, and take minutes during executive meetings. 7. - Coordinate board meetings and prepare necessary materials. 8. - Ensure follow-up on action items from meetings. 9. Communication Liaison: 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners. 11. - Handle confidential information with discretion and professionalism. 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 13. Project Management: 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. 15. - Track project timelines and progress, ensuring that deadlines are met. 16. Travel and Event Coordination: 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. 18. - Organize corporate events, conferences, and off-site activities for the CEO. 19. Office and Executive Operations: 20. - Develop and implement administrative systems and procedures to enhance office efficiency. 21. - Prepare expense reports and manage budgets for the executive office. 22. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - - Strong organizational skills with the ability to manage multiple tasks and priorities. - - Excellent verbal and written communication skills. - - High level of attention to detail and accuracy. - - Ability to handle sensitive and confidential information with discretion. - - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
We are seeking a motivated and enthusiastic individual to join our team as a Letting Negotiator Trainee. This entry-level position is ideal for someone who is looking to start a career in the real estate and property management industry. No prior experience possibly, as we will provide comprehensive training and support to develop your skills. Key Responsibilities: Client Communication - Engage with prospective tenants through phone calls, emails, and in-person meetings to understand their requirements and preferences. Property Viewings - Conduct property viewings with potential tenants, showcasing the features and benefits of each property and addressing any queries they may have. Negotiation - Assist in negotiating rental terms with clients, ensuring fair agreements that meet the needs of both clients and agency. Requirements: - No prior experience required; full training will be provided. - Good communication and interpersonal skills. - Ability to work independently and as part of a team. - Detail-oriented with excellent organizational skills. Benefits: - Comprehensive training program to equip you with the necessary skills and knowledge. - Opportunities for career progression within our growing company. - Commission base role with basic salary - Supportive and inclusive work environment. Additional Information: This is a part-time position based in London. As a Letting Negotiator Trainee, you will have the opportunity to learn from experienced professionals in the industry and contribute to our goal of providing exceptional service to our clients. If you are passionate about real estate and eager to start your career in property management, we encourage you to apply. Application Process: To apply for the Letting Negotiator Trainee position, please submit your resume and a cover letter outlining why you are interested in this role and how your skills and background align with the job requirements. We look forward to welcoming a dedicated individual who is ready to embark on a rewarding career journey with us.
Must have at least one years experience working in the same field. We are looking for a friendly and reliable person to join our team at Bear Cave Barbers as a Barber Assistant and Receptionist. What you will do: - Welcome customers with a smile - Help book appointments - Keep the shop clean and tidy - Help barbers with small tasks - Answer phone calls and messages What we want: - Good English speaking skills - Friendly and polite - Punctual and tidy - Happy to learn and help Hours and pay: Flexible hours (we can talk about what works for you) Pay depends on experience
Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Part time or even 20 hours a week. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re looking for: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage is a set at the inteview. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges, cash tips in the section, and credit card tips. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!
Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team! Key Responsibilities for Gaucho Receptionist: Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit. Organize reception desk. Attend cloakroom. Answer phone calls and ensure floor plan is appropriately organized. Ensure all Gaucho reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation. Be the face of Gaucho and demonstrate service excellence through heightened hospitality. Requirements for Gaucho Receptionist: Be a team player. Work well within a fast-paced environment. Demonstrate a positive approach to own role and teamwork. Be approachable and well mannered. Be professional and respectful at all times. Have fun. Experience with Open Table or similar booking system is mandatory for this position. Benefits and Training for Gaucho Receptionist: 50% off at all Gaucho and M Restaurants Referral and Length of Service Bonuses Incentive and reward schemes Cycle to work schemes RARE Benefits Industry Apprenticeship Program Opportunities Career Development and Training Programs Training provided by the Gaucho Academy Breakfast and Dinner when working 28 paid annual holidays
Job Title: Team Lead Sales Executive (Part-Time, Contractor) Location: Hybrid (2 days door-to-door sales, 2 days remote) Training: 4 weeks paid onboarding Pay: 10.00-13.00 GBP p/h + Quarterly Bonus Responsibilities - Lead, mentor and manage a small sales team, setting targets and providing ongoing coaching - Develop and deliver a structured 4-week training program covering door-to-door sales, cold calling, email outreach, CRM usage and basic social media support - Coordinate staff rotations between field and remote work to ensure balanced coverage and peak efficiency - Drive both personal and team sales through in-person canvassing, phone calls, email campaigns and CRM management - Plan and facilitate bi-weekly team meetings and one-to-one performance reviews, tracking progress against KPIs - Collaborate on social media content planning to align marketing efforts with sales initiatives - Monitor key performance indicators (conversion rates, pipeline velocity, average deal size) and report insights directly to the founders - Meet your personal as well as team sales targets monthly Requirements - Part-time contractor role, comfortable on a hybrid schedule (2 days out in the field, 2 days remote) - Ambitious, driven, resilient and reliable with a growth mindset - Proven ability or strong interest in door-to-door sales, cold calling and email outreach - Proficiency with CRM or sales software platforms; ability to learn new tools quickly - Eagerness to learn digital marketing basics; social media management experience is a plus but not mandatory - Excellent communication, organizational and leadership skills - Self-motivated, able to work independently on the road and collaboratively online Benefits - 3 weeks of paid, hands-on training to set you up for success - Free gym pass - Bupa healthcare package - Bank holidays off and sick pay - Flexible work hours and true hybrid working model - Contractor’s agreement offering autonomy and entrepreneurial experience - Significant progression opportunities: work closely with owners and shape company growth
Are you looking for a fantastic opportunity to join a growing organisation? We currently have an exciting opportunity to join our team as a Business Administrator within our growing business in London. Working within a fast-paced office environment, you will be fully competent in carrying out administrative and processing tasks to enable you to provide an efficient service and deal with all aspects of daily administrative support. You will have the opportunity to develop and grow within a fun and exciting environment, where your perspective matters. Duties and responsibilities include: ● Answering incoming calls to the company and forwarding them to the relevant members of the team ● Advising customers of the services available by phone or email ● Booking appointments ● Cold calling restaurants to drum up new business ● Checking in with clients to ensure they are happy with the service ● Supporting other teams and parts of the business where required ● Basic office administration, including but not limited to procurement of office stationery, tea, coffee and refreshments We provide on-the-job training that covers our company's services, customer relationship management and sales software so that the administrator can handle enquiries competently. Skills and qualifications: ● Previous experience in an administration role preferred ● IT skills ● Excellent communication skills and customer services ● Ability to thrive in a sales environment ● Good organisational skills ● Ability to work without direct supervision
Role Overview: We’re looking for a motivated and personable Membership Assistant to join our growing team at our member club Nikita. This is a junior-level position with a strong focus on outbound calls, lead follow-ups, and driving new membership sales. You’ll be the first voice many potential members hear—so confidence, charm, and professionalism are key. This is an ideal opportunity for someone looking to build a career in hospitality, sales, or membership management, with lots of room to grow. Key Responsibilities: ● Acquire new members – communicating with them by phone, email, and face-to-face meetings. ● Proactively identify potential leads for individual membership ● Manage inbound enquiries and support the Membership Director in guiding potential members through the application process ● Represent the club with warmth, professionalism, and enthusiasm at all times What We’re Looking For: • 1–2 years experience in a customer-facing, sales, hospitality, or administrative role • Confident phone manner with strong verbal communication skills • Positive energy, natural curiosity, and a people-first attitude • Self-motivated, organized, and comfortable working towards goals • Eagerness to learn and grow within a dynamic, fast-paced team • Interest in hospitality, private clubs, or luxury lifestyle a plus What We Offer: • Competitive entry-level salary and performance-based bonuses • Ongoing mentorship and training with room to progress within the Membership or broader Hospitality team • Access to member events and a beautiful working environment in central London • Be part of a passionate, tight-knit team shaping the future of a vibrant members’ community