Restaurant Manager - Subway - London

The Pachamama Family proudly delivers exceptional guest experiences across our venues in central London. Since our founding in October 2014, Pachamama Group has been on a mission to introduce inspiring hospitality concepts across the globe, doing it our way and making the impossible possible. Each of our restaurant concepts is thoughtfully crafted to transport guests to diverse locales, offering unique culinary experiences in unforgettable environments. At its heart, Soraya is about sharing. Soraya, coming into London mid-June 2026, offers guests an exceptional culinary experience, celebrating the rich and vibrant flavours of Persian cuisine in an exquisite setting. Soraya's menu is a testament to meticulous craftsmanship, designed to delight and encourage communal feasting. Signature dishes such as Mast O Khair, Lamb Koobideh, Chicken Joujeh, and Ghaymeh Bedemjan highlight traditional Persian recipes, while innovative plates showcase the team's genius. As an Assistant Restaurant Manager, we trust in your ability to step into our vibrant restaurant environment and hit the ground running, leveraging your proven skills and management expertise. Your main responsibilities will include: • Lead, motivate, and support the front-of-house team to deliver high service standards, • Assist with recruitment, onboarding, training, and ongoing development of staff, • Conduct pre-service briefings and provide continuous coaching and performance feedback, • Ensure smooth day-to-day service by coordinating with kitchen and bar teams, • Deliver exceptional guest experiences and handle complaints professionally, • Maintain strong menu knowledge to support service quality and team guidance, • Monitor guest satisfaction and drive upselling opportunities, • Support the Restaurant Manager with scheduling, staffing, and operational needs, • Ensure compliance with service standards, policies, and health & safety regulations, • Step in during busy periods to assist the team and maintain service flow We Offer: • Attractive salary based on your skills and experience, • Full Service Charge distribution, • Referral scheme with a £300 bonus for a successful candidate, • Complimentary breakfast, lunch, and dinner for all employees, • Generous staff discount at all group's restaurants, • 28 days of holiday for a full-time employee, ensuring a balanced professional and personal life Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge, • A friendly and positive work environment fostering respect and teamwork, • Psychological, financial, and legal support available through our Employee Assistance Programme (EAP), • Salary paid monthly – on the last Friday of each month, • Stream access, allowing you to stream up to 50% of your earnings at any time, • Pension scheme with a 3% employer contribution, • Opportunities for career development, with regular appraisals to discuss progress and perspectives If this sounds of interest to you, please apply. Come grow with us at Pachamama Group! This is your chance to take part in an exciting new opening.

General Manager – PYRÁ Location: Queen’s Park, LondonRole Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards.Lead daily service across lunch, dinner, brunch, events and private hire.Act as the senior point of contact on-site for guests, suppliers and partners.Ensure compliance with all health & safety, licensing, food safety and legal requirements.Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team.Set clear expectations, rotas and performance standards.Lead by example on the floor during service.Conduct regular team briefings, reviews and development sessions.Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner.Manage labour costs, GP targets, stock control, and wastage.Maximise revenue through covers, events, upselling and smart scheduling.Oversee till accuracy and financial controls.Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties.Work closely with the events team to ensure flawless execution on the day.Act as senior host for key events when required.Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation:Protect and elevate the PYRÁ brand across service, tone and guest interaction.Handle guest feedback, complaints and reviews professionally and proactively.Drive repeat business, community engagement, and local reputation.Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations.Improve efficiency through systems, scheduling and process optimisation.Liaise with suppliers and contractors.Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager.Strong background in premium casual dining, events-led venues or destination restaurants.Commercially astute with solid P&L understanding.Confident leader with excellent people management skills.Strong knowledge of wine.Calm under pressure, organised and solutions-focused.Excellent communication and guest-facing presence.Passion for food, wine, music and hospitality experiences.

Paradiso is seeking an experienced and passionate Bar Manager to lead daily bar operations and deliver an exceptional guest experience. The successful candidate will oversee staff management, beverage service standards, stock control, ordering, scheduling, and financial performance while maintaining a vibrant and welcoming atmosphere. Key Responsibilities: • Manage and motivate the bar team to deliver outstanding customer service., • Oversee daily bar operations, opening and closing procedures., • Monitor inventory, place orders, and control stock levels and wastage., • Ensure compliance with licensing, health, and safety regulations., • Train, coach, and develop team members., • Drive sales through menu development, promotions, and upselling initiatives., • Monitor costs, budgets, and profitability targets. Requirements: • Previous experience in a Bar Manager or senior supervisory role., • Strong leadership and communication skills., • Excellent knowledge of beverages, cocktails, and bar operations., • Ability to work in a fast-paced environment and lead by example., • Flexible availability, including evenings and weekends.

Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding and experienced Deputy General Manager with a love for varied hospitality experiences, high volume operations & who thrives managing large teams. The Prince is a true West London institution, a buzzing legacy venue at the heart of the community, bringing the party week after week with everything from live music sing alongs to electric Sports Sundays. The Role: As Deputy General Manager, you'll be key to the running and success of The Prince. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A proven leader with experience in high volume operations. A personal license holder. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Strong knowledge of food safety, allergies & health & safety. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

We are seeking an enthusiastic and experienced Restaurant Supervisor to join our dynamic team within a leading hospitality group in London. This role is crucial in ensuring the smooth daily operation of our restaurant, maintaining high service standards, and providing an exceptional dining experience for our guests. You will play a key role in motivating and guiding our front-of-house staff. Key Responsibilities: • Oversee and manage daily restaurant operations, ensuring efficiency and high-quality service., • Supervise, train, and mentor front-of-house staff, fostering a positive and productive work environment., • Ensure excellent customer service, addressing guest inquiries and resolving issues promptly and professionally., • Assist with scheduling, inventory management, and opening/closing procedures., • Maintain high standards of cleanliness, hygiene, and health and safety within the restaurant., • Collaborate effectively with the kitchen team to ensure seamless service flow., • Support management in administrative tasks and operational improvements. Candidate Requirements: • Proven experience as a Restaurant Supervisor or in a similar leadership role within the hospitality sector., • Strong understanding of restaurant operations, including service procedures and customer relations., • Excellent leadership, communication, and interpersonal skills., • Ability to motivate a team and work effectively in a fast-paced environment., • Commitment to maintaining high standards of service and guest satisfaction., • Flexibility to work varying shifts, including evenings, weekends, and holidays. This is an excellent opportunity to advance your career within a large and diverse hospitality chain, contributing to our reputation for outstanding service and culinary experiences.

Job Description: We are seeking an enthusiastic and experienced Assistant Manager to join us at ARRO Coffee. As the Assistant Manager, you will fully support and assist the Store Manager making sure every shift runs smoothly, your shop achieves excellence in all areas, and every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive hourly rate: £15.20 per hour Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Key Responsibilities: Leadership & Team Management: • Lead, train, and develop your team to consistently deliver exceptional customer service., • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: • Manage all aspects of store operations, including staffing, inventory management, and financial performance., • Support the Store Manager in all aspects of store operations performance ensuring high standards of product quality, cleanliness, and store presentation are maintained at all times, • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives., • Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as an Assistant Manager, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Imagine being at the heart of keeping our property running smoothly — creating safe, efficient, and well‑maintained spaces that allow our guests and teams to thrive every day. As Maintenance Manager, you’ll lead our maintenance operations with confidence and care, ensuring every piece of equipment, system, and facility performs at its best. You’ll guide a high‑performing team, respond quickly to challenges, and maintain the standards that keep our environment welcoming, reliable, and safe. What You Will Do In This Splendid Role: • Lead and coach the maintenance team, • Manage preventive and corrective maintenance, • Oversee equipment upgrades and repairs, • Troubleshoot using control systems and technical diagrams, • Ensure safety compliance and maintain accurate records, • Liaise with Hotel Management and staff to carry out required painting, redecoration and general maintenance duties, • Carry out all administrative work related to maintenance operations, ensuring all jobs are accurately logged from request through to completion What makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who values transparency, communication, and teamwork., • Nimble - You anticipate challenges, make informed decisions fast, and adapt strategies to keep operations running smoothly., • Brilliant - You bring technical expertise, strategic insight, and a passion for continuous improvement., • Honest - You’re someone who leads with integrity and accountability. Agility defines how we lead. We plan ahead, adapt quickly, and always put people at the heart of what we do. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Four Points Flex by Sheraton - London Euston Splendid Hospitality Group opened the UK’s first Four Points Flex by Sheraton in 2024 following a £50 million investment. The Art Deco inspired building is located in a prime location within walking distance of Euston, Kings Cross & St Pancras International stations. 201 cosy guest rooms with a modern feel and stylish, nature- inspired decor, as well as a bustling restaurant, bar and an onsite Caffé Nero.

Passionate about five-star service? We’re looking for a dynamic and hands-on Assistant Restaurant Manager to help lead our restaurant. You’ll support the Restaurant Manager in running day-to-day operations, driving service standards, leading the floor, and inspiring a team to deliver seamless, exceptional guest experiences. What you will do in this Splendid Role: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Supporting the management of restaurant operations during service, • Leading and motivating a front-of-house team with confidence and energy, • Upholding five-star service standards in a lively, upscale setting, • Assisting with staff training, scheduling, and performance management, • Monitoring guest satisfaction, operational flow, and revenue opportunities What Makes you Splendid: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Supporting the management of restaurant operations during service, • Leading and motivating a front-of-house team with confidence and energy, • Upholding five-star service standards in a lively, upscale setting, • Assisting with staff training, scheduling, and performance management, • Monitoring guest satisfaction, operational flow, and revenue opportunities Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme: Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again