Sales Assistant - Old Maps Limited

About Us: 24 Hours Location: Edinburgh Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity. Key Responsibilities: • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience., • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops., • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately. What You'll Need to Succeed: Technical: • Basic Product Knowledge involves understanding the features, benefits, and products available in the store., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

Store Manager | Healthcare Retailer | Up to £42,000 | Monday to Friday hours! We are currently recruiting for a Store Manager for a premium healthcare retailer who are enjoying continuous success. We have an exciting opportunity to join the retailer as a Store Manager in a stunning store. Our client can offer amazing a great working schedule- day time hours with no evenings or weekends! About the Store Manager role: This role is diverse, challenging, rewarding and hugely enjoyable; this really is a role that lets you use your retail skills and experience. Working for one of the most successful retailers in the UK, the long term career prospects are amazing. We are looking for Store Managers that are true leaders and thrive when driving their team to success. As a Store Manager you will represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets. Key Responsibilities as a Store Manager: • Lead a team to achieve the highest levels of sales and service at all times, • Customer centric; ensure the team interact with customers at all times, • Make commercial decisions that benefit the store, • Responsible for all appraisals and performance reviews, • Operationally strong with a focus on delivery and productivity, • Drive sales and performance with your management team, • Recruit, induct and train a team to focus on sales and adding value to the sales process, • Commercially aware and able to understand business performance and react to areas that are under performing BH 34910

ABOUT US Proudly Scottish at heart, but with a keen international outlook, Strathberry creates unique luxury pieces, handcrafted in Spain using only the very finest quality leathers and finishes. Known for its instantly recognisable bar closure and minimalist design aesthetic, Strathberry’s elegant lines and exceptional attention to detail have led to a global following. The brand is stocked in over 100 retailers worldwide, with flagship stores in London and Edinburgh. With investment in place to accelerate the next phase of expansion, there has never been a better time to join this dynamic business. THE ROLE Working from our Edinburgh retail locations on Victoria Street & Multrees Walk, you will hold a key role within our fast-growing business, where you will act as an ambassador for the brand, ensuring that all customers receive the best experience and playing a key role in supporting Strathberry’s growing retail presence. Please note: This is a part-time, permanent position, based in Edinburgh. With 32 hours available, working on a rotating shift pattern over a 7-day week. There may also on occasion be the opportunity for overtime when required. Previous experience working in a luxury retail service environment is essential. To apply please submit your CV, outlining your relevant skills and experience and interest in this position. KEY RESPONSIBILITIES • Delivering exceptional customer experience., • Driving sales into the store and creating a vibrant atmosphere., • POS transaction processing., • Helping with visual displays within the store., • Management of POS stock control and assisting on stocktakes, when required., • Supporting promotions, events and launches to deliver the intended experience for customers., • Meeting individual and team sales goals., • Keeping the store tidy and clean, clear of any H&S hazards, and contributing to essential sales tasks., • Working with colleagues to monitor store security., • Assisting in all areas of stock shipping/receiving policies and paperwork., • Providing customer service support using the Endear system., • Providing general administrative support when and where necessary. WHAT WE OFFER • Commission, • Employer pension scheme ABOUT YOU To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Previous experience working in a luxury retail service environment (essential)., • Flexible availability in relation to rotating shift patterns and hours. (essential), • Availability to flex hours up on occasion. (preferable), • Exceptional people skills and confidence when dealing with customers., • Understanding the importance of promoting and reflecting the image of a luxury brand., • Interest in the luxury fashion industry., • Self-motivated with a ‘can do’ attitude., • A good level of numeracy and the ability to produce and maintain accurate records. INTERESTED? To apply please submit your CV, outlining your relevant skills and experience and interest in this position.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Area Sales Manager - North & Scotland Circa £40,000 plus company car and 40% bonus Are you a driven and passionate sales professional with a knack for building strong relationships? Elevation Recruitment are excited to be working with a leading manufacturer who are seeking an experienced Area Sales Manager to join their team, covering Newcastle to mid-Scotland. As an Area Sales Manager, you will play a crucial role in promoting and developing sales of products across a diverse range of retail sectors. Role & Responsibilities: • Driving profitable sales growth and increasing brand awareness., • Building and maintaining relationships with independent convenience retailers, petrol forecourts, builders’ merchants & DIY centres, garden centres, wholesalers, coal merchants, and more., • You will have a small account base, but there will be a strong emphasis on acquiring new accounts, so a hunter mentality is crucial to make this role a success!, • Manage your territory as if you're running your own business., • Extensive travel throughout your territory with occasional visits to Head Office in Yorkshire. Skills & Experience: • A proven track record of sales success within a similar territory., • You will be self-motivated and be used to managing your own diary, ensuring excellent time management skills, • Strong commercial awareness and excellent communication and influencing skills., • A persistent and tenacious attitude with the drive to develop both existing customers and seek out new business opportunities., • An organised and structured approach to work with good IT literacy., • To be considered for this role, you must hold a full UK driving license Benefits: • Competitive salary up to £40,000 per year, dependent on experience., • Lucrative bonus scheme, with potential earnings up to 40% of salary and other sales incentives., • 31 days of holiday per year, inclusive of bank holidays., • Company discount and a wide range of employee benefits., • Company car., • Health Cash Plan and 24/7 access to a UK GP., • Employee Assistance Program and access to a comprehensive reward programme with discounts across hundreds of retailers.

Customer Service and Sales Associate Location: Edinburgh Are you a confident communicator who thrives in a fast-paced, face-to-face sales environment? We are looking for a motivated Customer Service and Sales Associate to join my growing team in Edinburgh, representing meaningful causes through direct public engagement. This is an excellent opportunity for someone who enjoys speaking with people, wants to build strong customer service and sales skills, and is driven by achieving results. As a Customer Service and Sales Associate, you will interact with members of the public, build rapport quickly, and introduce them to charitable initiatives that create real social impact. Full training is provided, and your hard work is supported with ongoing development and a clear pathway for progression. Key Responsibilities • Driving Sales Results: Use your communication skills to clearly explain the benefits of supporting charitable causes and convert conversations into committed, long-term contributions. Success in this role is measured by your ability to drive sales., • Exceptional Customer Care: Provide outstanding customer service by answering questions, listening carefully, and ensuring every individual feels valued and informed throughout the interaction., • Direct Public Interaction: Approach and engage members of the public in busy locations such as shopping centres, high streets, events, transport hubs, and retail areas. Your goal is to start conversations, create positive interactions, and build trust., • Adaptive Selling Techniques: Adjust your communication style using empathy and emotional intelligence, ensuring each conversation is relevant, respectful, and engaging., • Professional Campaign Representation Represent each campaign with professionalism and integrity while upholding high standards of conduct in every customer interaction., • Target Achievement & Performance: Work toward daily and weekly sales goals, supported by clear guidance and structured expectations that help you track your progress., • Team Support & Collaboration: Take part in team briefings, skills development sessions, and shared goal-setting to support a collaborative and energetic sales environment. What We are Looking For We’re seeking a confident, approachable, and results-driven individual who enjoys working with people and wants to build a career in sales. Experience in customer service, sales, or fundraising can help, but it’s not essential. What matters most is your enthusiasm, resilience, and willingness to learn. If you enjoy conversations, thrive on achieving targets, and want to grow in a customer-facing sales role, you’ll excel as a Customer Service and Sales Associate. What’s Offered • A transparent performance reward system is provided, with clear guidance on how earnings increase as you develop in the role., • Comprehensive training in sales, communication, and customer engagement, • Ongoing mentorship and development support, • Clear advancement opportunities into leadership, management, or training roles, • A positive, supportive, and high-energy team environment, • The chance to make a meaningful social impact every day through face-to-face interaction If you’re ready to grow your career as a Customer Service and Sales Associate, use your people skills to drive results, and be part of a team that’s making a real difference, click Apply Now.

Job Description Title: Store Manager Reports To: Retail Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 2 years in store leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits • Competitive salary, • Monthly and annual performance bonuses, • Enhanced pension contribution, • Generous holiday allowance after qualifying period, • Private health cover after qualifying period, • Enhanced Maternity, Paternity and adoption pay, • Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

About VPZ VPZ is the UK’s number one vape retailer. Since opening our first store in Edinburgh, we’ve grown to over 190 locations across the UK and we’re just getting started. We’re known for setting and driving the standards within the vape industry, combining world class product development with responsible retailing and compliance leadership. As we enter our next phase of growth, we’re seeking an exceptional Manufacturing & Compliance Director to help scale our production capabilities, strengthen our regulatory framework, and drive operational excellence across our global supply chain. The Role This is a senior strategic leadership position responsible for owning VPZ’s manufacturing, regulatory, and duty compliance strategy ensuring that our products are produced efficiently, responsibly, and to the highest standards. You’ll lead our manufacturing operations to deliver improved capacity, quality, and scalability, while ensuring the business remains fully compliant with evolving HMRC and international regulatory frameworks. This is a pivotal role that sits at the intersection of growth and governance combining operational leadership with deep regulatory expertise to support VPZ’s continued UK and global expansion. Key Responsibilities Manufacturing Leadership & Efficiency • Oversee VPZ’s end-to-end manufacturing operations, driving continuous improvement across production efficiency, cost control, and output quality., • Develop and execute a manufacturing expansion strategy to support domestic and international growth., • Implement lean manufacturing principles and performance KPIs across production and supply chain teams., • Lead supplier management, raw material sourcing, and process optimisation to ensure reliable, scalable output., • Champion innovation in product formulation, automation, and process technology. Regulatory Strategy & Governance • Own and lead VPZ’s regulatory and duty compliance strategy across manufacturing, import/export, and product development., • Act as the primary liaison with HMRC, MHRA, and other regulatory authorities on excise, duty, and restricted goods compliance., • Interpret, communicate, and influence new legislation affecting vaping and nicotine containing products., • Ensure VPZ remains ahead of evolving regulatory frameworks in the UK and global markets. Duty & Restricted Industry Compliance • Ensure robust duty reporting systems, documentation, and audit trails for all duty paid and duty suspended products., • Lead the company’s compliance with excise, packaging, and import/export legislation., • Partner with finance and logistics teams to embed transparent, scalable compliance processes. Global Regulatory Oversight • Maintain compliance with TPD, CLP, REACH, and MHRA product registration frameworks., • Oversee regulatory notifications, SDS documentation, and labelling standards for all product lines., • Align manufacturing and product development practices with international regulatory requirements. Stakeholder Engagement & Risk Management • Advise the CEO, Board, and senior leadership on compliance risk, manufacturing scalability, and operational performance., • Represent VPZ in external forums and industry consultations on vaping and restricted goods legislation., • Provide compliance and manufacturing input for new product development, procurement, and market expansion initiatives. Qualifications & Experience • Proven experience leading manufacturing and compliance functions, ideally at Director or Head of level., • Strong operational background with a track record in manufacturing optimisation, process improvement, or multi site scaling., • Deep understanding of duty regulations, HMRC frameworks, and restricted goods legislation., • Working knowledge of MHRA, TPD, CLP, and REACH compliance standards., • Experience in regulated industries such as vaping, tobacco, alcohol, or pharmaceuticals., • Strategic and commercial mindset with the ability to translate regulation into competitive advantage., • Outstanding communication and leadership skills, capable of managing cross-functional teams and influencing at board level. Why Join VPZ? At VPZ, you’ll be part of a dynamic and visionary team reshaping the future of vaping in the UK and beyond. This is a unique opportunity to lead both the operational and regulatory evolution of the country’s largest vape brand, building scalable, world class manufacturing systems that support innovation, compliance, and long-term growth.