Supervisor/ duty Manager

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As an Assistant Reception Manager at Fallow, you will play a crucial role in ensuring smooth front-of-house operations, maintaining exceptional service standards, and leading by example. You will support the Reception Manager in driving efficiency, managing reservations, and enhancing the guest journey from arrival to departure. Key responsibilities: - Assist in overseeing reception operations, ensuring a seamless and world-class guest experience. - Support, train, and mentor the reception team, maintaining the highest standards of service. - Manage reservations, seating arrangements, and guest flow to optimize efficiency. - Handle VIP guests and high-profile clientele with discretion and professionalism. - Quickly and effectively resolve guest concerns, ensuring total satisfaction. - Work closely with the Reception Manager and front-of-house teams to refine and enhance operational procedures. - Maintain a professional, organized, and welcoming reception area. About you: - Previous experience as an Assistant Reception Manager, Senior Receptionist, or similar leadership role within a high-end, fast-paced hospitality environment. - Strong leadership skills with a passion for delivering an exceptional guest experience. - Excellent organizational, multitasking, and problem-solving abilities. - Impeccable customer service and communication skills. - A proactive, solution-driven approach with a keen eye for operational improvements. - The ability to remain calm and composed under pressure. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Bar Manager at Roe, you will take full responsibility for the bar’s operations, ensuring a seamless guest experience, high standards of service, and strong financial performance. You will lead and inspire the bar team, curate an innovative drinks menu, and uphold our commitment to sustainability and excellence. Key Responsibilities: - Train, mentor, and manage a passionate team, fostering a culture of excellence and hospitality. - Develop creative and seasonally inspired cocktails, sourcing unique and sustainable ingredients in line with Fallow’s ethos. - Showcase expert knowledge of cocktails, wines, and spirits to engage guests with thoughtful recommendations and pairings. - Oversee daily bar operations, ensuring efficiency, compliance with health and safety regulations, and exceptional quality standards. - Manage inventory, implement cost control measures, and optimize stock rotation to maintain profitability. - Build relationships with suppliers to secure high-quality and ethically sourced ingredients and beverages. - Partner with the front-of-house and kitchen teams to create a seamless and cohesive guest experience. About You: - Proven experience as a Bar Manager in a high-quality, fast-paced environment. - Strong expertise in mixology, wines, and spirits, with a passion for innovation and sustainability. - Excellent leadership and communication skills, with the ability to train and inspire a team. - Strong organizational and time management abilities to oversee all aspects of bar operations. - A collaborative spirit and dedication to fostering a positive work culture. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

We are looking for a full-time Bar Supervisor Experience in the same position is ESSENTIAL Table service Cash reconciliation Customer service Licensing Assistant Manager position for the right candidate

An amazing opportunity has arisen in the heart of Primrose Hill. (6mins from Chalk Farm Tube, 12mind from Camden Tube) The restaurant has a solid customer base and excellent reviews. We are looking for a passionate supervisor who has a high level of service knowledge, organisation and eagerness to advance in beautiful surroundings with excellent fresh food with a comforting atmosphere You will assist the leading of the team from the front by passing on your knowledge of service standards, whilst at the same time building a key relationship with the kitchen team to ensure the food served is of the highest standard. There is potential for growth. We have a team of brilliant people all with their own unique character who always strive to deliver excellent customer experiences, they are passionate about working for an independent and unique business, we want you to join them. This position has potential for promotion in a short amount of time. Starting salary listed will be increased if you are successful in moving to Manager. % of SC adds an extra £2.5ph on average.

About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will help oversee all aspects of the store, ensuring exceptional customer service, effective staff management, strong financial performance, and full compliance with health and safety regulations. The General Manager will be the driver of the store’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Full responsibility and accountability for your store’s overall profitability. Driving sales in alignment with targets and always pushing for inventive ways to grow the business. Train and develop your team, managing them day to day as well as ensuring Urban Greens culture comes first. Ensure exceptional customer service, handling any conflict effectively and with a customer first approach. Monitor customer feedback and make improvements based on insights. Fully responsible for all cost control within your store. Accountable for cost of goods and labour management. Monitor food quality and ensure compliance with health and safety regulations. Monitor supplier performance and evaluate product quality, ensuring Urban Greens standards for quality are maintained. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement. Competitive salary + exciting bonus programme.

We're currently looking a self motivated and committed individual to join our Food & Beverage team in the capacity of Food & Beverage Supervisor. To be considered for this opportunity, you'll need a minimum of 1-2 years of experience working in a similar role, preferably gained in a restaurant or hotel of a similar standard. We're looking for someone with a warm and welcoming personality, who thrives in a fast-paced and dynamic environment. As a vital part of our Food & Beverage team, you'll play an important role in ensuring that our guests have an unforgettable dining experience. If you're passionate about hospitality and have a dedication to providing exceptional service, we'd love to hear from you! Join our team at Vintry & Mercer Hotel and be a part of something truly special.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Serving food and beverage in a professional manner with high level of customer service - Perfect execution of our service wheel - Checking with guests to ensure they are enjoying their food and drinks - Presenting our F&B Kiosk and show the guests how to use it - Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner - Always strive towards best customer satisfaction - Execution of private and corporate events - Committing drink & food specifications to memory - Understanding of our technology - Communicating the business and technology to our guests - Maintaining H&S expectations - Making incredible recommendations based on your knowledge and training - Setting up for service - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications - Able to demonstrate excellent communication skills - Able to work under pressure - Passionate about the food & beverage industry. - Experience in a high volume bar or restaurant is preferred but not essential. - 1 years of experience in the hospitality industry - Demonstrate an interest and drive for the hospitality industry - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experience - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and client - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

A small but thriving pub inside historic Tower Bridge proudly serving Londoners and visitors since 2006! Proud of its iconic beer garden providing 100 seats overlooking the iconic Tower Bridge. We are looking for an experienced General Manager to run the pub alongside the second-generation family owners! 2 years of experience in a similar role is a must. The duties: - Leading a small team of bar or pub staff by example, pitching in to help with drink mixing or table service where necessary - Monitoring inventory of beverages to ensure adequate stock - Practical bar skills, including pouring drinks and changing barrels - Excellent leadership skills and the ability to manage staff - Administrative work including rota management, staff recruitment and training, bookings management, orders, and stock take. The ideal candidate is: - Experienced in running small and busy operations - Previous managerial position - Takes ownership of his/her action - Leads the team and can motivate and inspire - Good technical knowledge of pub equipment - Good people's skills Perks and Benefits: - Performance related bonuses - Uncapped Tronc and seasonal boost in sales/tronc bonuses - Flexible rota - 28 days holidays - 25% off sister restaurant, 50% off at The Vault 1894 when off duty for you and up to 3 friends/family - Family ownership - no corporate structure and agile approach to change and improvement