System Engineer

Location: Loughton, Essex

What we are looking for:

We are looking for a highly motivated, driven, and ambitious individual to join our small IT Department. The IT team manage the company’s call centre and all aspects of businesses IT infrastructure. The Company is in the process of a ground up improvement plan to its IT systems. The successful applicant will have the chance to influence the company’s technology improvement plan and IT roadmap so experience in Infrastructure Setup and Strong O365 setup skills will be essential.

Main duties and responsibilities:

The IT Department provides support for all internal IT systems, services, hardware and software. In this role you will need to hit the ground running and be responsible and accountable for the IT infrastructure. This will include hardware and software on client and server equipment as well as ensuring tickets & tasks on the IT helpdesk are completed for swift resolution. We also have several improvement projects that will need to be fully scoped and planned, and you will be instrumental in this process. Your skills and knowledge will additionally be utilised to assist hands on training and upskilling of junior staff