Senior Planned Operations Manager
21 hours ago
Southampton
Senior Planned Operations Manager – Hampshire | Housing Client £72,000 per annum 37 hours per week Permanent We are currently recruiting for a Senior Planned Operations Manager to join a leading Housing Association client based in Hampshire. This is a senior leadership role responsible for the delivery of all planned and cyclical works programmes across a large housing portfolio. Managing a significant annual budget of circa £23M, you will lead multi-disciplinary teams delivering key investment works including kitchens, bathrooms, roofing, windows and wider refurbishment programmes. This role plays a critical part in ensuring compliance, performance, and value for money across all planned works. Responsibilities • Lead and manage Planned Delivery Teams, driving a high-performance and collaborative culture, • Oversee the delivery of all planned and cyclical maintenance programmes across the housing stock, • Take full accountability for a £23M budget, including forecasting, monitoring, and financial reporting, • Ensure effective resource planning, procurement, and programme delivery across internal teams and contractors, • Monitor performance against KPIs, ensuring quality, cost efficiency, and programme targets are achieved, • Drive continuous improvement and identify opportunities for cost savings and operational efficiencies, • Ensure full compliance with statutory and regulatory requirements including Fire Safety, Asbestos, Legionella, Electrical and Building Safety regulations, • Act as an escalation point for complex complaints, ensuring high levels of customer satisfaction, • Implement robust reporting frameworks to drive accountability and performance across teamsRequirements, • Proven experience managing large-scale planned works programmes within a housing organisation, • Strong commercial awareness with experience managing significant budgets, • Demonstrable leadership experience managing operational teams and contractors, • In-depth knowledge of housing compliance and statutory regulations, • Relevant construction qualification or equivalent experience, • Health & Safety qualification (IOSH / NEBOSH or equivalent), • Strong communication and stakeholder management skills