Southampton
• Monitor commercial cleaning sites through regular inspections, audits and hands-on support to ensure agreed standards are consistently achieved., • Coordinate with operations colleagues to prioritise and deliver the daily work plan., • Ensure services comply with health and safety requirements, company procedures and current legislation., • Train, coach and support cleaning staff so they have the skills and guidance required to perform effectively., • Monitor cleaning contracts and staff performance, reporting issues to the appropriate manager., • Respond promptly and professionally to client requests, service changes and concerns, taking corrective action where needed., • Provide cleaning cover during staff absence or annual leave when required., • Complete operational records and administration accurately and on time., • Keep the company vehicle clean, appropriately stocked and subject to weekly checks., • Build positive, professional relationships with clients, colleagues and site-based teams., • Monday to Friday 9am - 5pm, • £13.94 an hourAbout you :, • Practical, organised and confident working independently., • Strong communication and interpersonal skills, with the ability to build effective relationships at all levels., • Proactive and able to prioritise competing demands in a fast-moving environment., • Good leadership and time-management skills, with experience supporting or supervising others., • Professional, approachable and discreet when dealing with sensitive or confidential matters., • Committed to excellent customer service and resolving issues positively., • Able to follow written and verbal instructions accurately., • Dependable, flexible and willing to provide hands-on support when required., • Committed to maintaining a smart and professional appearance.Requirements :, • Enhanced dbs., • A full clean driving licence. JBRP1_UKTJ