Soft Services Trainer
hace 9 días
Cambridge
Soft Services Trainer – Healthcare Compass Group | Addenbrookes Hospital | Are you passionate about developing people, raising standards, and making a real impact in healthcare? We’re looking for an experienced Soft Services Trainer to deliver high-quality, practical and classroom-based training to domestic, housekeeping and patient dining teams within a hospital setting. This is a varied and hands-on role where you’ll play a vital part in ensuring colleagues are confident, compliant and delivering excellence every day. What you’ll do • Deliver engaging training across all shifts, supporting a 24/7 hospital environment, • Lead onboarding, refresher and development training for frontline staff, supervisors and managers, • Train teams in healthcare cleaning standards, infection prevention, waste management, linen handling and safe systems of work, • Coach colleagues on the floor, reinforcing best practice and building confidence, • Conduct competency assessments, maintain training records and ensure regulatory compliance, • Support audits, introduce new processes or technologies, and act as a subject matter expert, • Coordinate training schedules, resources and training room bookings, • Experienced in delivering training or coaching within healthcare, hospitality, soft services or FM, • Confident communicator who can engage and motivate a diverse workforce, • Organised, flexible and comfortable working in a fast-paced, operational environment, • Knowledgeable in infection control and safe cleaning practices (or willing to learn), • Train the Trainer / Level 3 Award in Education & Training, • Health & Safety certification (e.g. IOSH), • Cleaning or soft services qualifications (e.g. BICSc, City & Guilds)