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Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Location: Southampton (hybrid - min 3 days in the office) Salary: Depending on experience Our Indirect Tax Consultants play a crucial role in supporting clients worldwide with their VAT obligations, encompassing tax compliance, VAT advisory services, and e‑commerce consultancy. We adopt a client‑centric approach and are currently seeking tax professionals to manage a diverse portfolio of clients. As an Indirect Tax Consultant, you will provide comprehensive advice, offering practical guidance on VAT regulations, cross‑border transactions, and ensuring full compliance with VAT laws. • Provide high‑quality VAT consultancy and business advice to your client portfolio continuously., • Calculate and file European VAT returns meticulously and promptly, ensuring the highest level of accuracy., • Advise clients on VAT liabilities, guide them on tax payments, proactively remind them of outstanding returns, and ensure compliance with European filings, EC Sales, and Intrastat reporting as required., • Communicate with tax offices regarding clients’ accounts and obligations., • Conduct VAT audits/investigations in collaboration with tax offices related to your client portfolio., • Manage clients’ accounts in coordination with the Credit Control Department. Stay consistently updated with VAT law and any changes in legislation., • Provide exceptional customer service to build trust, rapport, and strong relationships within your portfolio., • Represent the company professionally at events/webinars., • Train, support, and develop new team members., • Collaborate positively and enthusiastically with the team., • Actively engage with Managers and Directors to suggest contributions for improving procedures., • Experience working in Law/VAT/Accountancy/Finance., • Minimum 2 years of VAT experience., • Confident and with excellent communication skills for client interaction and engagement (Email, Phone, and face to face (ad hoc))., • Works well in a team as well as independently., • Excellent verbal and written communication skills in German and English., • Organised and proven ability to work under pressure and meet deadlines., • Excellent multi‑tasking ability., • Experience or knowledge of International E‑Commerce. AVASK Global Compliance are a rapidly expanding international firm that specialises in VAT, tax and accounting for e‑commerce businesses. AVASK assists hundreds of Amazon FBA sellers as well as entrepreneurs across eBay, Shopify and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross‑border transactions, to ensuring they are fully compliant. #J-18808-Ljbffr

Regular Work Opportunities for Self Employed Owner Drivers – Southampton Depots £200–£240 per day | Long-Term Work Own your van and looking for reliable, consistent delivery work? Join National Network Logistics, one of the UK’s growing delivery partners. We work with DHL, UPS, FedEx and other leading carriers, providing self-employed owner drivers with regular multi-drop routes, steady parcel volumes and dependable weekly payments. What’s available: ✅ Earn £200–£240 per day ✅ Regular, long-term delivery work ✅ Local multi-drop routes ✅ Flexible payment terms options ✅ Access to fuel cards and payment advances ✅ Support from a team that understands drivers This is a self-employed owner-driver opportunity, so you will need your own suitable van. Ready to put your van to work with a logistics partner that genuinely values its drivers? Apply here today to join National Network Logistics! Message Us now! https://wa.me/447460085771 Or find out more about National Network Logistics: https://nnl-jobs.co.uk/ Requirements • A suitable van (LWB preferred, minimum Ford Transit MWB or similar), presentable and reliable • Valid Insurance for Hire & Reward, and Goods in Transit (can be obtained after interview) • DBS check (can be completed after interview) • Experience with Amazon, DHL, DPD, UPS or FedEx is a bonus • The right attitude and reliability matter most Benefits - Fast-paced, active working days - Delivering excellent customer service at every stop - Full training and ongoing support from an experienced team - Join a growing nationwide network of carrier partners and drivers

Ecomm EMEA Finance Support Associate Take the next step in your career now, scroll down to read the full role description and make your application. Location: Southampton, Office based Hours: Monday to Friday, 40 hours per week, 08:30am - 17:30pm Salary: £28,700 per annum Excellent Benefits Purpose of the role; The role is focused within the Finance function with a shared responsibility supporting both the finance administration of Garmin webshop and supporting the Amazon customer accounts. The role requires commitment to providing an exceptional standard of service to both internal and external customers. Key duties & responsibilities; Garmin webshop Reconciliation of web payment transactions and preparation of related bank recs for Garmin Europe and other Garmin entities. Review of Fraud queue/rules and resolution of issues Allocate, process and respond to chargeback requests Manage the refund process, including using More4Apps Liaise closely with Product Support Teams Liaise with external partners, such as Adyen & Paypal Working pro-actively and alongside a team to bring together ideas for improvements to drive quality and efficiencies of processes Amazon Application of customer payments to Oracle from Receipt Sheets Post chargebacks onto Oracle customer Account Use Amazon Vendor Central to manage chargeback process Review and clear RMA Chargebacks/Credits Close liaison with Amazon sales admin team to resolve any issues xwwtmva / disputes / queries Produce chargeback and other reports to assist in the monitoring of the Amazon account status Other Support finance department on other areas including sales reporting Other duties as requested by the Manager Education & Experience; Good communication and analytical skills Confident experience with Microsoft Excel to an advanced level Experience with Oracle desirable Ability to pick up new systems and software

Receptionist/Administrator Location: Curdridge Salary: £12.98 per hour Temporary ongoing: Week A - 3 days - Tuesday, Wednesday & Friday: 08.00 to 18.00 Week B - 4 days - Monday, Thursday, Saturday & Sunday: 08.00 to 18.00 Total average of 35 hours worked per week. We are looking for a compassionate, reliable and professional Receptionist / Administrator to join an award-winning team. This is a fantastic opportunity for someone who wants to make a genuine difference in people's lives while working in a supportive and caring environment. Our client is a 63-bed specialist care home made up of four units, providing high-quality, person-centred care for residents living with complex needs, including dementia, mental health conditions and neurological disorders. Rated GOOD by the CQC, it is a rewarding and meaningful place to work where every day brings the opportunity to positively impact someone's life. We are looking for individuals who share our values of respect, openness, care and kindness. What you'll bring as the Receptionist: Previous experience in a receptionist role (desirable) Must hold a valid DBS check and be registered on the DBS Update Service (essential) Minimum 1 year's experience in an administrative role (essential) Full UK driving licence and access to your own vehicle (essential) Confident using Microsoft Office (Word, Excel and Outlook) Strong communication skills with the ability to engage professionally with visitors, colleagues and external contacts Excellent organisational skills and attention to detail Professional, well-presented and customer-focused approach Ability to prioritise tasks and work effectively in a busy front-facing environment What you'll be doing as the Receptionist: Act as the first point of contact, meeting and greeting visitors and contractors in a friendly and professional manner Maintain a welcoming and organised reception area Answer and transfer incoming calls to the appropriate department or individual Direct and, where required, escort visitors and contractors to the relevant areas Manage visitor sign-in and sign-out procedures, ensuring accurate and compliant records Receive and distribute deliveries to the relevant departments Carry out general administrative duties including typing, emailing, printing, scanning and filing Raise purchase orders using NetSuite and ensure all documentation is correctly stored Support with ordering uniforms, stationery, Amazon supplies and other items as required Assist with staff administration, including rota changes and agency bookings/cancellations Update HR and clocking-in systems accurately and promptly Manage staff lunch orders and maintain associated records/spreadsheets Collect medication and deliver/collect samples from local surgeries or pharmacies when required This is a brilliant opportunity to join a caring organisation where your role is valued and makes a real difference every day. Click 'Apply Now' to take the next step in your career. INDTTT

Employee of the Month' rewards and Long Service Awards'.

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements. This position requi

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

Employee of the Month' rewards and Long Service Awards'.

If you feel you have skills, experience, and confidence to help us continue to deliver these services, we would like to hear from you. Must hold an SVQ in Social Services (Children & Young People) at SCQF Level 6 (or an alternative SSSC recognised equivalent qualification).

Employee of the Month' rewards and Long Service Awards'.

It is essential that you demonstrate a commitment and ability to undertake the required qualification in early learning and childcare in line with SSSC requirements: NC in childhood practice at SCQF level 6 or SVQ Social Services (Children and Young People) at SCQF level 6 as stipulated in SSSC; or

This is a casual, part-time role offering flexible working.As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of ded

Must hold an SVQ in Social Services (Children & Young People) at SCQF Level 6 (or an alternative SSSC recognised equivalent qualification).

We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. As proud holders of the UK Armed Forces Covenant Gold

Employee of the Month' rewards and Long Service Awards'.

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

Employee of the Month' rewards and Long Service Awards'.

We’re proud of our award-winning service, recognised with:. Supporting service improvements through our “Find it Clean, Keep it Clean” ethos. Someone approachable, professional, and customer focused.

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.

Only the relevant HR representative/team and the relevant service will see the application form.

Full-Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Venue Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're seeking reliable, detail-oriented team members to keep our holiday park facilities shining.If you take pr

Be all you can be with Hamberley.At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Care Assistant to help us achieve our goals.At Meryton Place, our Care Assistants are called Homemakers.More than support workers, care assistants or h

Reporting to the Finance Manager, you will be responsible for the day-to-day management of the sales ledger, ensuring customer accounts are accurately maintained and invoices are processed efficiently. Raising and processing customer invoices accurately and in a timely manner. Managing the sales led

Warehouse Operative – Snetterton Monday to Friday | 8:00 AM – 4:00 PM | £12.Ongoing Opportunity Contract Personnel are currently recruiting Warehouse Operatives for an ongoing contract based in Snetterton.We are looking for reliable, hardworking, and motivated individuals to join

Key Responsibilities: Picking and packing customer orders with accuracy and care Using handheld scanners to locate and select items from storage Physically moving stock from pick locations to despatch areas Preparing orders for courier collections Following order priorities and meeting daily target

Forklift Driver / Warehouse Op Based near Winchester £13.Monday-Friday 6am - 2:30pm - Occasional Overtime on weekends available - Forklift Licence required or 12:30pm - 8:00pm - Occasional Overtime on weekends available.Full Time Weekly Pay Are you reliable, organised, and ready for a hands-

DX are a market leading provider of a wide range of delivery services, including parcel freight, secure, courier and logistics services. We provide a wide range of specialist delivery services to both business and residential addresses across the UK and Ireland. Our goal is to Deliver Exactly to our

Youth Support Worker - Wiltshire We have an exciting opportunity for a compassionate and dedicated Youth Support Worker to join a specialist school in Wiltshire supporting students aged 5 to 11 with Social, Emotional, and Mental Health (SEMH) needs, many of whom also experience behavioural challeng

Key Responsibilities: Working safely at all times in compliance with site Health & Safety procedures Taking responsibility for your own safety and the safety of others Operating within site Personnel Safety Management Systems (PSMS) Picking and issuing materials to site Storing materials in racking

Delivering excellent customer service during deliveries. Picking, packing and preparing customer orders.

To support the day-to-day operation of the warehouse while carrying out deliveries and collections across the UK.This dual-role position requires flexibility, ensuring warehouse operations and logistics run efficiently to support renewable energy installations nationwide.Receive, unload and check in

Additional holidays based on Length of Service. Our prestigious manufacturing client are now recruiting a full time and permanent warehouse operative to join their growing team and provide a business-critical service within a fast moving and successful company.

Warehouse Operatives Required DN16 3UA.Keeping the store clean and organised.Following health and safety procedures.General warehouse duties as required.Previous warehouse experience is beneficial but not essential.Must be reliable, punctual, and have a good work ethic.Able to undertake manual hand

What You’ll Be Doing: Picking and packing customer orders Processing and repacking items Sorting and organising incoming parcels Working accurately and efficiently Following health & safety procedures General warehouse duties Benefits: Weekly pay (Fantastic rates) Inhouse pension and life as

Warehouse Production Operative We are currently recruiting for a full-time Warehouse Production Operative to join a busy and growing industrial operation.The role involves operating and monitoring an automated pallet cleaning system, ensuring production runs efficiently while maintaining high stand

PMVA certified(BILD aggregated), at least 6 months of UK work experience as mental health support worker, Enhaced DBS(Child & Adult)- registered on update service, valid right to work in UK.

The successful candidate will be supporting individuals at our beautiful and homely Supported Living Service and out in the community. No two days will be the same as the people that use our service have a wide range of interests and activities from shopping, afternoon tea, trips out visiting new pl

Job&Talent are recruiting for experienced Warehouse Operative in Hedge End, we are looking for hard working and.Ability to work in a rapidly changing, fast past paced environment.Ability to work both individually and as part of a team in a physically demanding environment.A 'can do', right first tim

Gap personnel are currently recruiting for the role of Customer Service Advisor, SN25. The global garden furniture manufacturer is just coming into peak, and us working in partnership are recruiting for additional 2 Customer Service Advisors. Delivering a Customer-First Experience.

You will work closely with families, schools, social workers, and healthcare professionals to ensure the best outcomes for service users.

Job Title: Warehouse Operative.Hours: Monday to Thursday: 9:00 am to 5:00 pm.Our client is a rapidly growing IT asset management company with a strong focus on sustainable technology and exciting plans for growth, they are seeking a motivated Warehouse Operative to join their dynamic team.This role

You will work closely with families, schools, social workers, and healthcare professionals to ensure the best outcomes for service users.

Picking items to fulfil customer orders and prepare for dispatch as per customer requ. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Picking, packing and dispatching customer orders.