Office Manager
10 hours ago
£39000–£41000 yearly
Full-time
Newton Longville
1. Operational Support and Coordination including Support compliance with local and national transport regulations, including updating licence on time, checking companies house deadline and keeping update from HMRC and other regulators. 2. Manage office documentation, including rent contracts, vendors contract, facilities including office supplies etc 3. Oversee payroll processing, employees update, office safety and others compliance 4. Ensure that drivers are up-to-date with licensing and training, especially around safety and customer service standards. 5. Manage office budgets, handle petty cash, and support financial reporting for the department 6. Assist with invoicing, payment processing, and tracking expenses for accuracy. 7. Oversee recruitment, onboarding, and scheduling of office staff and drivers 8. Implement training programs for new employees, focusing on company policies and customer service 9. Liaise with IT teams to manage booking systems, dispatch software, and GPS tracking systems 10. Troubleshoot and resolve minor technical issues, coordinating larger issues with IT support 11. Any other ad-hoc assignment given by Director Required Skill: 1. Excellent communication skills (Preferred additional language Urdu/Panjabi and Hindi since a large number of Driver work with us,is Asian) 2. Experience of leading and developing a team 3. Excellent time-management, delegation and problem-solving skills 4. Intermediate knowledge about maintaining proper documentation including keeping record for regulatory and compliance check 5. A passion for people and providing excellent customer service 6. Willingness to be continuously on the go, working alongside your team 7. Attention to detail, good computer literacy and organised 8. Motivate and manage a team 9. Effective interaction with staff, clients and suppliers 10. Basic knowledge about website, 11. Intermediate knowledge about invoicing, vendor management, managing office logistics 12. Additional advantages will be added with motivating employee Preferred experiences and qualification: 1. 3 years’ experience in managerial position 2. Any training in customer management will be additional advantages 3. Bachelor in Business Studies or Marketing is preferable (MBA in business studies will be additional advantages)
