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2nd Line IT Support Engineer Hybrid / Office-Based | Competitive Salary We’re sourcing a skilled 2nd Line Support Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting a diverse client base. Role Overview • Resolve escalated IT issues across desktop, cloud, and infrastructure, • Support Microsoft 365, Active Directory, and networking environments, • Troubleshoot hardware, software, and connectivity issues, • Collaborate with 1st and 3rd line teams, • 3+ years IT support experience (incl. 2nd line), • Strong knowledge of Windows, Microsoft 365, and basic networking, • Experience with Azure, ITSM tools, and remote support, • Strong problem-solving and communication skillsWhat’s Offered, • Exposure to latest cloud technologies, • Training and career development

Are you looking to benefit from a new career in Software Development? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level software development staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge, and qualifications for you to secure a professional job and career in coding. You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in four simple steps. Step 1 -HTML and CSS Online Training (*12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. • HTML Essentials (6 weeks) Once the HTML & CSS courses are complete, you will be ready to move forward. Step 2 -Online Training (*12 weeks) The second step includes a selection of more advanced courses to get you up to speed. • Learn the Command Line (1.5 weeks), • Learn Git & GitHub (1.5 weeks), • Learn JavaScript (1.5 weeks) Step 3 - Build a Portfolio Website Project (1 week) Additional Courses • AWS Certified Cloud Practitioner We work with you to secure your first role in software development, website administration or programming, with a starting salary of anywhere between £25K - £40k. While working in your first role, we will release your second batch of training which is specifically designed to increase your development knowledge to help you develop your career further to become a software developer. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level development staff, we can guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Enthusiastic about starting a career in coding? Apply now and one of our friendly advisors will be in touch. Keywords: Website, Web Developer, Business Development, Website, Web Design, Front End, Back End, Full Stack, Computer Programmer, Computer Systems Engineer, Systems Analyst, Programmer Analyst, Database Administrator, Front-end Developer, Mobile App Developer, Software Developer, Data Scientist, Cloud Engineer.

A market-leading public safety client of ours, which provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second-line technical support to a number of their UK-based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities • Communicating with & responding to customers about technical service incidents, events and requests., • Analysing and diagnosing errors and faults, • Proactively drive incidents through to resolution, • Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management, • Technically delivery of change requests into live services, • Collaborating with Product Management team on continuous product improvement based on customer feedback, • Site acceptance testing Your Experience • First and/or second line support in an enterprise / Cloud based environment, • Incident management and problem resolution experience, • Microsoft operating platforms, including Microsoft cloud-based services (Azure), • Microsoft SQL Server deployment and management ideally, • WAN/LAN hardware, configuration and management, • Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally, • Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally, • Virtualisation (ESXI/HyperV/Virtualisation), • Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS, • Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN, • Knowledge of ITIL processes in a support environment, • Telecommunications systems experience (telephony/ Radio integration) If this looks like something that could be right for you or you would just like to hear a bit more please feel free to hit apply or contact Lewis Dunn@ ARM on 02392 228237 or

Based in Hammersmith [onsite 5 days] Who Are We Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy, and communications companies to thrive in an ever-evolving digital landscape. Our commitment to excellence, customer focus, and collaborative culture makes Hansen a place where passionate professionals can make a meaningful impact, drive real change, and help shape the future of industries worldwide. We are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and is committed to creating an inclusive environment for all employees, even extending this to how we work with our customers, partners, and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodation during the recruitment process, please let us know. Why This Role Matters Ignite, Innovate, Impact. As an AI Engineer in the AI Spark team - a focused, high‑impact product innovation team responsible for accelerating the adoption of AI‑driven capabilities across Hansen products, you will play a pivotal role in defining the next generation of Hansen’s AI‑powered product experiences. Your work won’t stay on paper — it will go directly into the hands of users around the world. This is a role for builders: • People who love shaping raw ideas into product-ready AI features, • Engineers who thrive in experimental, high‑energy environments, • Innovators who want to influence the future of AI in global industries You’ll help drive new revenue streams, explore novel AI capabilities, and bring transformational technology to life. What You’ll Do AI Solution Design & Architecture • Develop advanced AI prototypes using multi‑cloud platforms and large language models., • Build secure, scalable architectures that integrate into enterprise product environments., • Collaborate with engineers and data scientists to implement and optimise AI agents and workflows., • Translate customer and product requirements into clear designs and engineering plans., • Conduct workshops and co‑innovation sessions to gather feedback and validate solutions., • Promote AI‑driven innovation by showcasing practical use cases and emerging capabilities., • Identify high‑value AI opportunities with product and stakeholders., • Serve as a subject matter expert on AI best practices, architecture, and implementation., • Measure the impact of AI features and use insights to drive continuous improvement. What You Bring • Expertise in cloud platforms (AWS, Azure, GCP) and multi-cloud integration., • Deep understanding of large language models, machine learning frameworks, and AI architectures., • Proficiency in programming languages (Python, Java, C#)., • Strong analytical and problem-solving skills for complex system design., • Experience with DevOps practices and deploying scalable AI services., • Excellent communication and collaboration skills for cross-functional engagement., • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field., • 1+ years of experience in AI engineering (in-house or consulting)., • Strategic mindset with ability to turn vision into actionable steps. Benefits and Perks Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process.

Azure IaaS Customer Engineer Technical skills: Broad knowledge of Azure infrastructure with deep understanding of the following: Azure Virtual Desktop Azure Networking Azure virtual machines Azure Arc Azure Backup Azure Site Recovery Azure Networking Azure Storage Azure Monitor Azure Insights Azure Policy Well architected framework (and implementation of concepts) Cloud adoption framework (and implementation of concepts) Well rounded skills in other general areas of Azure infrastructure (IaaS, PaaS, SaaS, etc) Nice to have: Understanding of competitor virtual desktop solutions and migration from VMware Horizon to AVD. Technical experience with hybrid infrastructures, architecture designs, and technology management. 15+ years experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting Understanding of Microsoft’s Modern IT Architecture and Strategy Proven track record in successfully planning, deploying, operating, and optimizingcloud environments Azure certifications (Azure Solutions Architect Expert; Azure Security Engineer Associate; Azure Administrator Associate) Candidates must be able to work independently. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. Advanced Microsoft certifications are preferred. BA/BS (or higher) in Information Technology or equivalent experience Expert level of Microsoft enterprise software product offerings Excellent demonstrated customer service skills Role type: Advisory - architecture, consulting, and support to help customers drive solutions and resolutions

We are looking for a Cloud/IT Support Engineer who can support Microsoft 365 environments for all our business (we have 4 small companies in Group totalling 50 employees), while also assisting Nalanda with security monitoring, compliance tasks related to ISO 27001, Cyber Essentials and Azure infrast

About the role A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams across Europe. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testingYour Experience Ideally have knowledge of public safety technologies First and/or second line support in an enterprise / Cloud-based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22/25, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/ Radio integration)Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission

2nd Line IT Support Engineer Hybrid / Office-Based | Competitive Salary We’re sourcing a skilled 2nd Line Support Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting a diverse client base. Role Overview Resolve escalated IT issues across desktop, cloud, and infrastructure Support Microsoft 365, Active Directory, and networking environments Troubleshoot hardware, software, and connectivity issues Collaborate with 1st and 3rd line teams Maintain documentation and deliver excellent customer service Requirements 3+ years IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools, and remote support Strong problem-solving and communication skillsWhat’s Offered Exposure to latest cloud technologies Training and career development Supportive, fast-paced environment Please get in touch as soon as possible as interviews are happening next week

Infrastructure Design Engineer • 6 month contract, • Fully remote workinh, • Up to £520 per day, • SC Cleared role Key Skills: • Strong background in Wintel Infrastructure, • AD, Exchange, GPO, DNS/DHCP, • Automation Overview: Are you a skilled Infrastructure Engineer ready to make a strategic impact within a dynamic environment? We are seeking a highly motivated professional to join our team on a pivotal contract, focusing on designing and deploying scalable, secure, and efficient infrastructure solutions. This role offers the opportunity to work remotely within a collaborative setting, supporting critical systems that drive operational excellence. If you thrive in a fast-paced environment and possess a passion for innovative infrastructure design, this is your chance to contribute to high-stakes projects with a leading organization. Required Skills: Proven experience in developing scalable and efficient system architectures Strong automation skills for deployment, configuration, and management of applications Proficiency in monitoring system performance and proactively resolving issues Deep understanding of security standards and regulatory compliance Excellent collaboration skills, working closely with development, QA, and operations teams Technical expertise in Kubernetes, containers, and Azure cloud platform Active SC clearance (MOD SC clearance preferred) and sole UK nationalityNice to Have Skills: Experience with additional cloud platforms or infrastructure tools Knowledge of scripting languages such as PowerShell, Bash, or Python Familiarity with DevOps practices and CI/CD pipelinesPreferred Education and Experience: Relevant degree in Computer Science, Information Technology, or related field Demonstrated experience in infrastructure design and deployment, ideally 3+ years in a similar roleOther Requirements: Must hold active SC clearance and be a sole UK national Ability to work remotely and independently Willingness to undergo additional vetting processes, which may extend onboarding time

We are seeking a hands-on Senior Cloud Engineer to design, build, secure and operate our Microsoft Azure cloud platform. The Senior Cloud Engineer will own the cloud platform, security posture and trading environment, while overseeing and coordinating with external IT providers where required around

Key Skills Essential experience and skills - 6+ years’ experience in a relevant Platform Engineer, Cloud Engineer, DevOps Engineer, or Infrastructure Engineer role. Role Summary We are looking for a hands-on Platform and Cloud Engineer to help strengthen, simplify, and scale the cloud and de

A leading health insurance provider in Staines-upon-Thames is seeking a skilled Platform Engineer to enhance their Azure and Snowflake data platforms. Ideal candidates will have experience with Microsoft Azure services, Snowflake, Terraform, and scripting for automation tasks. This role emphasizes c

A cloud-first technology provider in the UK is seeking a skilled individual to manage AWS and Azure infrastructure. Candidates should have strong experience in cloud operations, security practices, and scripting. The company offers a full-time remote position and is looking to expand its cloud capab

A leading energy company is seeking an Infrastructure Administrator to provide high-level support in Azure environments. Responsibilities include implementing and maintaining Microsoft Azure solutions, producing documentation, and collaborating on projects. The ideal candidate has over 5 years of ex

Deep Azure Expertise: Advanced proficiency in designing and managing production-grade services including Azure Kubernetes Service (AKS), Azure Service Bus, CosmosDB, and Azure Functions. Experience & Education: Bachelor's or Master's degree in Computer Science or a related field, with at least 5 yea

A cloud-native consultancy firm is seeking a Senior Azure Platform Engineer. This role involves guiding clients in their transition to cloud and DevOps maturity. Candidates should have a strong background in cloud technologies and experience in architecting and implementing solutions.

A leading financial institution is looking for a Senior Security Engineer to enhance the security of their Azure cloud environment. Candidates should have extensive Azure experience, strong communication skills, and a solid background in security practices within the financial sector.

A leading multinational company is seeking a Hybrid Cloud Engineer to support technical infrastructure solutions. This full-time role involves managing ITSM Queue, troubleshooting technical issues across multiple cloud platforms, and collaborating with international teams. The ideal candidate should

A leading tech consultancy is seeking a SC Cleared Cloud Engineer specializing in Databricks and Azure to join their remote team. This role focuses on cloud migration initiatives and requires proven skills in data engineering and CI/CD pipeline management.

A fast-growing company in Greater London is seeking a Cloud Platform Engineer to design, build, and support secure cloud platforms on Microsoft Azure. The ideal candidate will have strong experience in cloud platforms, Infrastructure as Code, and the ability to work in regulated environments.

A consulting firm is seeking an Azure Cloud Infrastructure Engineer for a six-month contract in Milton Keynes. The ideal candidate must hold active SC Clearance and possess a strong background in Azure services and DevSecOps tools. Key responsibilities include building and migrating applications to

A leading tech solutions provider based in the UK is seeking a Senior Cloud Engineer with expertise in Microsoft Azure and DevOps practices. The role involves designing and managing cloud infrastructure, leading architectural decisions, and mentoring junior engineers. Candidates should have strong e

A leading financial technology firm is seeking a Cloud Platform Engineer to ensure reliability and performance of its products and infrastructure on Azure. The role involves developing Azure infrastructure, designing CI/CD pipelines, and collaborating with Agile teams. Ideal candidates will have ove

A technology support provider in the United Kingdom is seeking a Microsoft Azure 3rd Line Support Engineer to join their IT support team. The ideal candidate will provide advanced technical support for Azure solutions, manage requests from clients, and work closely with the Microsoft support team. A

This role involves designing security controls across AWS and Azure, automating cloud security processes, and advising engineering teams on secure cloud practices. A health-focused organization in Greater London seeks a Cloud Security Engineer to secure its cloud-native architecture. Ideal candidate

A tech company in the UK is seeking a highly skilled Cloud Engineer. This position offers opportunities for career growth and involvement in cutting-edge cloud projects, along with mentorship for junior engineers. This role involves designing and maintaining Microsoft cloud solutions, with a strong

Cloud / Platform Engineering experience (using extensive Python) will be considered. The Platform Engineering team develops and supports CWAN's Beacon's cloud-based Platform-as-a-Service offering. We're seeking an engineer who excels at problem‑solving and can build robust, maintainable platform c

A professional services firm based in London is seeking a Backend Developer to lead the integration of their finance system into a cloud-based platform. The ideal candidate will have strong skills in Azure Service Bus and Python development, as well as experience in building robust integrations.

As a Graduate Azure Integration & Data Cloud Consultant, you’ll specialise in Azure Integration Services, Data Engineering in Fabric, and DevOps. Graduate Azure Cloud & Data Engineer. You’ll work directly with leading Azure tools including Azure Data Factory, Logic Apps, Fabric, PowerBI, Databri

This hands-on role is ideal for candidates wanting to transition from BAU support into infrastructure delivery across Azure and hybrid environments. The ideal candidate will have strong knowledge in Windows Server, Active Directory, and Azure. A recruitment agency in the United Kingdom is seeking an

An IT services consultancy is seeking an Azure Engineer to deliver enterprise-scale infrastructure services.

Ideally, candidates will have extensive experience with Azure and Kubernetes, and hold relevant certifications in cloud engineering. A leading professional services firm in the UK is looking for a Senior Platform Engineer to join their team. This hybrid role involves building and evolving cloud plat

As a Security Engineer focused on Cloud Security, you will play a key role in protecting Neko Health’s Azure environment within a regulated healthcare setting. Neko Health has nearly 100 full‑time engineers working across Berlin, Chamonix, Hamburg, Lisbon, Marseille, Vilnius, and Stockholm, cove

A recruitment agency is seeking an Azure Engineer for a leading client in the professional services sector. This hybrid role based in London requires 3 days a week in the office and involves supporting cloud migration projects, deploying Azure infrastructure, and optimizing performance. The position

A leading consulting firm in the UK is looking for a DevOps Engineer to join their Digital & Data team. The role involves implementing CI/CD pipelines for AWS and Azure, collaborating with diverse teams, and working in a hybrid model. Successful candidates will have strong problem-solving skills, ex

Cloud Engineering - Experience working with Azure services and cloud infrastructure. This role sits between traditional cloud engineering, SRE and platform engineering, supporting the reliability, automation, and day-to-day operation of modern Azure platforms. We are looking for a mid-level Azure Cl

A leading technology consultancy in the UK is seeking an experienced DevOps Engineer to design and maintain cloud-native infrastructure on Microsoft Azure with a focus on Kubernetes and container platforms. Responsibilities include deploying workloads on Azure Kubernetes Service, managing containeri

As the Lead Cloud Infrastructure Engineer you'll provide hands‑on technical / team leadership to small team responsible for the deployment and configuration of cloud services and the ongoing maintenance of Azure cloud services as the business transitions to the cloud. You are a skilled Azure Cloud

We are looking for an experienced Azure Cloud Infrastructure & DevOps Engineer to own and evolve our cloud environment end-to-end. Strong working knowledge of the broader Azure ecosystem: Azure AD (Entra ID), Networking, Security Centre, Policy, and Cost Management. Architect, provision, and manage

Candidates are expected to possess experience in agile environments and CI/CD processes, as well as leveraging cloud technologies like Azure. A UK government department is seeking a Lead DevOps Engineer to lead teams in transforming their technical landscape.

Key responsibilities include troubleshooting cloud-related issues, optimizing Azure environments for performance and security, and contributing to platform stability. A leading technology service provider in the United Kingdom is seeking a skilled 3rd Line Cloud Engineer to join their expanding supp

A leading technology service provider in the United Kingdom is looking for a DevOps Engineer to join their skilled team. This role involves designing, implementing, and maintaining modern Azure-based environments, while also architecting scalable and reusable automation frameworks. The ideal candida

An international bank in Greater London seeks an Azure Infrastructure Engineer to manage and enhance their cloud infrastructure. Responsibilities include deploying and maintaining Azure services, collaborating on cloud migration strategies, and supporting IT operations. The ideal candidate will have

This hybrid role focuses on cloud transformation and requires strong infrastructure and cloud engineering expertise. Candidates should have certifications in Azure and Kubernetes, and an educational background in telecommunications or machine learning.

A leading UK IT consultancy seeks a Senior Cloud Engineer to support internal systems across private, public, and hybrid cloud environments. The ideal candidate has strong technical skills in Microsoft Azure, Windows Server, and various virtualization tools.

A professional services firm in Greater London is seeking an Azure DevOps Engineer to assist in designing and maintaining their Azure infrastructure for AI services. Candidates should have strong knowledge of Azure, cloud security, and experience in code deployment. The engineer will provide technic

A leading cross-asset trading firm in London is seeking a skilled Cloud Engineer to manage and optimize their cloud infrastructure and security. You will play a crucial role in ensuring the efficiency and security of the cloud environment, requiring hands-on experience with AWS and a solid understan