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  • Guest Experience Manager
    Guest Experience Manager
    5 days ago
    Full-time
    London

    Guest Experience Manager - Cove Cannon Street London We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. There are no boundaries, in your role as Guest Experience Manager, as you will be responsible for your team in providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else. In this role you will be responsible for; - • Using your intuition to curate memorable experiences, to ensure our guests come back for more., • Creators of authentic experiences and sanctuaries for our guests from the moment they book, to when they arrive and leave. Immersing you, and your team into the local community to collaborate with local businesses in any way we can., • Support and deliver the guest experience through face-to-face interactions when guests are not receiving virtual support via our dedicated app. Ensuring all guest queries are provided and answered in an efficient and effective way., • Liase with edyn’s central Guest Services team, as the point of contact and reference for updates and activity of guest interactions via our dedicated app., • Ensure all properties operate within all health & safety and fire safety guidelines, ensuring team and guests alike are safe and secure., • Collaborate and network with the team through building connections virtually and in person to create an engaging, fun and creative way to forge commitment, learnings, passion and understanding across the brand and properties. What we look for. - • Previous management experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc)., • Previous team management experience., • An engaging people manager, who is able to collaborate and network with their teams through building connections virtually and in person through fun and creative ways to forge commitment, learnings, passion and understanding across the brand and properties., • Tech savvy, someone who does not shy away from tech-based resolutions and interaction., • Clear verbal/written communication proficiency., • Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. • Competitive salary, • Bonus scheme, • Excellent travel and development opportunities, • 25 days’ holiday (Inc bank holidays and the option to buy more), • Wellbeing benefits (cash plan and an Employee Assistance Programme), • Free nights in our properties, • Recognition schemes, • Pension (the tax efficient way), • Sick pay, • Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Not many Londoners live in the Square Mile, but for the duration of your stay, you can do just that. Mansion House station is minutes away and if you’re working in The City, the Bank of England and offices such as Deloitte and Accenture are on the doorstep. You’ll also have a whole host of restaurants and bars to choose from, and across the river, the South Bank and Borough Market to explore too. The Shard is nearby for sky-high dining, as is the Barbican for a spot of culture at the weekend. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

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  • Hot food Sales Driver
    Hot food Sales Driver
    1 month ago
    £12.5 hourly
    Full-time
    London

    Food Junkee Jiffy job Food Junkee Catering Services has an immediate opening for hot food sales Delivery Drivers. This is not a multi-drop/manufacturer/LGV delivery driving job. We’re looking for confident, professional, and self-motivated individuals with huge personalities to join our established team as the only Afro- Caribbean hot food delivery service. Duties/Responsibilities: • Starting at 7/8 am, you will load your van full of freshly prepared hot & cold food that you then take out to sell to your set route of customers., • You will be given a route, to begin with, and your job is to maintain the sales and increase them over time by building the route and maximizing the business available in the working day., • Cold calling is a huge part of the job so you must be confident walking into a room and selling the service we provide., • You can earn more when selling more, this would be added weekly!, • You will be responsible for keeping the vehicle safe throughout the day, making sure serving areas are thoroughly clean and tidy and drinks restocked at the end of each day, and cashing up your tin accurately before debriefing each day with your manager and going home. Requirements: • Have a full clean UK driving license. (Please enquire about age restriction as it can't be posted in this job ad), • Proven Sales and Customer Service experience, • Self-sufficient with a can-do attitude, motivation and dedication must be 100%, • Must be confident with numbers and experience using a card machine is desirable but not essential Salary & Benefits: • Salary starting at £12.50ph - also weekly bonus on sales figures added to this, • No bank holiday or weekend work, • No evenings/overtime This is not a multi-drop/manufacturer/LGV delivery driving job, this is a customer-facing sales and service role that suits sociable, efficient salespeople not wanting to work in an office. Working Hours: Work starts at 8AM am to 4PM MONDAY – FRIDAY Specific days for part-time also available About Food Junkee Ltd We are a leading Afro -Caribbean kitchen who thrive on great food and great service. Our Hot meal vans were created to offer people in the work place more great food choices in which they have minimal access to in their working environment. We are very proud of our specified menu. We take pride in offering this to a specific target market which are Afro - Caribbean food lovers, millennials and those well-travelled. Now running over 2 years we aim to continue our growth of customers by a strong sales team.

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