Coffee Trainer / Production Assistant
8 hours ago
London
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary At Urban Baristas, coffee quality and consistency are at the heart of everything we do. We’re looking for a hands-on, passionate Coffee Trainer / Production Assistant to support both our roastery operations and our growing network of equity sites and franchise partners. This is a dual-role position combining coffee training, quality control, and roastery production work. You’ll play a key role in ensuring every Urban Baristas location serves coffee to the same high standard from training baristas in-store to supporting production in our roastery. You’ll be a trusted coffee educator and ambassador for Urban Baristas, building strong relationships and helping our equity sites and franchise partners get the best out of their coffee. Key Responsibilities Coffee Training & Support (Equity & Franchise Sites) Deliver hands-on barista training across Urban Baristas equity and franchise locations Train and coach teams on espresso preparation, milk texturing, workflow, and service standards Ensure consistency in coffee quality, recipes, and brand standards across all sites Act as a coffee expert and trusted support for store teams and managers Provide guidance on equipment use, calibration, and maintenance Identify training gaps and provide practical coaching and follow-up support Develop training materials to align with company standards and brand guidelines. Work closely with operations and franchise teams to improve performance and consistency Roastery & Production Support Assist with daily roastery operations, including weighing, packing, and labelling coffee Support order preparation for wholesale and retail customers Maintain a clean, organised, and efficient production area Assist with stock control and basic inventory management Support quality control processes, including cupping preparation Learn and assist with roasting under supervision (full training provided) Help ensure all coffee leaving the roastery meets Urban Baristas quality standards About You You are passionate about coffee and care deeply about consistency, quality, and great customer experience You enjoy working with people, coaching others, and being hands-on in a fast-moving environment You are comfortable switching between training environments and production work, and you take pride in doing both with accuracy and attention to detail You’re proactive, organised, and comfortable managing your own time in a field-based role, working independently while staying closely connected to HQ and the roastery team You enjoy building strong relationships and acting as a trusted coffee trainer, representing Urban Baristas with professionalism, warmth, and expertise in everything you do This role requires flexibility, including weekend availability Skills & Qualifications Experience as a barista, head barista, or similar specialty coffee role Strong knowledge of espresso, milk texturing, and café workflow Confidence training or coaching individuals and small teams A practical, hands-on approach and willingness to work in production/roastery tasks Technical knowledge of espresso machines and brewing equipment Strong attention to detail and consistency Good communication and people skills Ability to manage your time and work independently when supporting multiple sites A positive, proactive attitude and willingness to learn new skills (including roasting) What We Offer Full training in roasting and production processes Opportunity to grow into a key coffee quality and training role A mix of field-based training and roastery work A supportive, growing coffee business environment Direct impact on coffee quality across all Urban Baristas locations