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Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the UK, Germany, Spain, Ireland and Sweden. We are looking for a Staff Backend Engineer to join our Grafana Backend Services squad. The Opportunity: The Grafana backend Services squad’s mission is to deliver the best Grafana service to both On-Prem and Cloud customers in a unified, end-to-end manner, from ownership of the API codebase all the way to operation of its components. Today, this means taking charge of multiple components such as the Grafana Backend API itself and the CLI tool, but also all the orchestration infrastructure required to deliver Grafana at the scale of our Cloud product. What You'll Be Doing: • Work with your team to deliver new functionality, then use the results to iterate and improve, • Contributing to and reviewing design documents for upcoming features, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope, • Take an active role in influencing our roadmap and your career objectives, • Be a part of your team’s on-call rotations and take ownership of the services you’re running, • Mentor and support other team members, participate in design discussions, and collaborate with the team, • Regularly sharing ideas and knowledge across a vast array of technical ideologies and mindsets, • Working closely with the other squads in the Grafana Division We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). What Makes You a Great Fit: • Have solid backend development experience, ideally with Go, • Good understanding of storage solutions with an emphasis on relational databases like MySQL, SQLite, and Postgres, • Care deeply about developer and user experience and the quality of the products that you work on, • Have experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way, • Have experience writing clean, robust, and performant software that is easily maintained by others, • Have experience with mentoring junior engineers in a collaborative but asynchronous environment, • Enjoy working on complex solutions – Grafana is a highly technical solution and has avid followers who rely on it every day and care deeply about their workflows., • Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively Bonus Points For: • Experience with open-source software and/or commercial open-source companies, • Experience working with Docker and Kubernetes, • Experience with CI/CD, DevOps, or Developer Efficiency work streams, • Been a user of Grafana and Prometheus in operational roles, • Familiarity with being on-call and performing operations/SRE tasks, • Exposure to microservices architecture and distributed systems, or a desire to learn Compensation & Rewards: In the UK, the Base compensation range for this role is £91,000 - £114,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: • Effective in working with customers, including business executives, project managers, and IT development staff., • Effective in understanding business needs and distilling the information into business and technical requirements., • Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture., • Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions., • Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers., • Be a strong advocate for adherence to standards and best practices., • Stay current on Grafana Labs, observability, and related technologies., • You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements., • If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: • Located in the UK, • 5+ years of experience working on deployment teams, using project management techniques., • Direct experience with o11y., • Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo)., • A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers, • Excellent communication skills to communicate with customers, partners, and internal members., • Kubernetes (kubectl, Helm, Tanka preferred)., • Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: • Self-starter, adept at picking up new skills and technologies, and eager to break new ground., • Vision to help us take our company to the next level. Compensation & Rewards: In the UK, the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates in the UK, Spain, Germany or Sweden. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. In this role, you will be part of the team that designs, builds, and scales our Cloud Observability product suite, providing customers with the ability to collect, visualize, analyze, and understand metrics and logs data from hundreds of cloud provider services. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla. The Observability department provides a core building block for customers using Grafana Cloud. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities. About Grafana Labs There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include two other open-source projects, Grafana Loki (for logs) and Grafana Tempo (for traces). At Grafana Labs, our engineers have a dedicated career path and do not have to become managers to progress in their career. Senior Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes. Key Responsibilities You will bring your passion for observability and software engineering expertise to help us take our infrastructure monitoring capabilities within Grafana Cloud to the next level. This will include working with our Kubernetes monitoring and Cloud Provider observability solutions. • Design and implement high-quality, scalable integrations for various infrastructure components, databases, and applications, • Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions, • When necessary, represent Grafana Labs in open source forums, working groups, and events, • Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs, • Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions, • Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience, • Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must. Requirements Minimum Qualifications: • Strong 5+ years of experience with at least one programming language. We use Go, but do not require candidates with Go experience. Long term experience in any major language (Python, .NET, Java, Rust, etc) with a willingness to learn Go is acceptable., • In-depth knowledge of at least one major cloud provider, including core services, APIs, identity and access models, networking, and operational patterns, • Experience with cloud-based software development and production systems, • Experience writing clean, maintainable, robust, and performant software, • Familiarity with observability tooling (e.g. Grafana, Prometheus, Loki, OpenTelemetry), • Experience driving projects from ideation to production., • Experience with microservices architecture and distributed systems, • Excellent problem-solving and debugging skills, • Experience participating in an on-call rotation and incident management Preferred Qualifications • Experience designing and building observability backends for various systems and applications, • Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration, • Understanding of metrics collection, visualization, and alerting concepts What you’ll bring to the role At Grafana Labs, we define senior roles via the scope of their business impact more than via their expertise or their specific activities. So the most important thing we are looking for in an engineer is the ability to take ownership. You will need to drive technical implementations working with the upstream community and contribute to business conversations, helping shape the long-term strategy. • You have a passion for observability and like to share your knowledge by writing documentation and blog posts., • You love to engage with customers and help them out., • You have excellent communication skills., • You have relevant open source experience, ideally in the observability domain., • You are willing to become an active member of the OpenTelemetry and Prometheus communities., • You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work., • You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call., • You actively mentor other team members, identifying areas for focus and improvement. In the UK, the Base compensation range for this role is £91,755 - £110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. We are looking for a Staff Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions. The SRE team is embedded within the Mimir, Loki, and Tempo squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. In this role, you will: • Partner closely with product engineering squads (embedded model), • Own production reliability for high-SLA and complex customer environments, • Design and implement automation to scale our reliability practices, • Ensuring our customers meet our SLO targets, • Define and evolve per-tenant SLOs and reliability models, • Proactively reduce SLO burn to prevent repeat incidents, • Serving as a primary escalation point and on-call for relevant incidents, • Lead customer-impacting incident response and post-incident reviews, • Contribute to design docs and code reviews, • Influence feature design to ensure production scalability and operability, • Build automation to eliminate toil where needed, • Improve alert quality and reduce noisy escalations We seek a staff software engineer operating at the intersection of customer needs, production systems, and product engineering. • 8+ years engineering experience, 4+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience., • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Strong experience with technical leadership, leading a team through projects, mentoring other engineers on the team and serving as a force-multiplier, • Experience operating multi-tenant systems in production, • Strong experience designing and implementing SLOs, • Experience with one or more programming languages (e.g. Go, Python, Java, etc), • Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling., • Excellent problem-solving and troubleshooting skills., • Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents), • Ability to reason about performance, scaling, and failure modes, • Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction., • Ability to partner deeply with product engineering teams, • We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!), • Regular 1:1s to with your manager and colleagues, • Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc., • Improve observability of customers within their environments, • Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands, • Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle., • Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs, • Participate in PR review and collaborating with other engineers on their Design Docs, • Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality, • Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary In the UK, the Base compensation range for this role is £103,958 - £124,750. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _.#LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Bank Support Worker Benefits: £10.92 per hour ZERO Hour Contract 28 days holiday inclusive of bank holidays Flexible Additional Holiday Purchase Scheme DBS check paid by Caretech prior to starting with us. Full induction programme to Care Certificate Standards Stakeholder Pension Share Save Free Employee Assistance Programme We offer Apprenticeships to those with less experience looking to join the Care Sector We provide FREE training to achieve qualification in Social Care. Carer progression within the company. The Role: We are providing individuals with practical and emotional care, enabling them to lead as ordinary life as they can achieve. To help them achieve this you will need to be flexible as you are required to work shifts including bank holidays, weekends and potential sleep ins. If your best traits are positivity, friendliness and innovation then this job is for you! Main duties and responsibilities: To participate in the day to day implementation of individual support plans and activities within a challenging environment. To maintain effective communication and liaison with service users, families and others whilst respecting appropriate confidentiality. To support service users with the preparation of Meals, Laundry duties, cleaning and social events. To maintain accurate notes and records as and when required. To work as part of a team to provide high quality care Personal Characteristics: Diploma in Health and Social Care or be willing to work towards one. Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues. The ability to keep calm under pressure. The confidence to work alone or as part of a team. Excellent communication skills The passion to work with vulnerable adults The desire and commitment to achieve high standards of safeguarding. The Organisation: CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence. Successful candidates will be required to complete a enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer. Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. • Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010 STRICTLY NO AGENCIES