Are you a business? Hire complaints investigator candidates in Rochdale
Undertake complaints investigations and review appeals against non-complex FOIA and SAR disclosure decisions undertaken, in first instance, by peers. * Assist with the development and monitoring of ...
You will be corresponding with customers through letter, email and over the phone investigating the ... Profile Previous complaints experience ideally within a regulated environment but could be open to ...
Investigate and respond to escalated non-regulated vehicle quality complaints in line with FCA regulations, being always empathetic * Record and input complaints into our CMS * Feedback to other ...
So, if you have experience in claims or complaints handling within the insurance industry or financial sector and a passion for investigation with a curious mind then this could be for you! At AXA we ...
Investigate complaints thoroughly and document findings * Discuss outcome of investigation with the complainant by telephone * Where required, write to the complainant to explain your findings, using ...
Investigate enquiries or complaints regarding alleged breaches of planning control, including unauthorised uses of land and buildings. * Investigate the condition of land and buildings following ...
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Effectively manage all Regional complaints, ensuring compliance to New Homes Quality Code at all ... Sourcing and identifying customers plot and development information plus investigation history on ...
Active involvement in Customer Concerns/Complaints/Queries, driving root cause identification, corrective actions and preventative actions.* Use problem solving techniques to investigate external and ...
Investigating customer queries and complaints through a thorough analysis of the details provided. * Handling customer's expectations on timescales and potential resolutions. * Completing the full ...
Investigating and managing non-service complaints escalated to the Legal Ombudsman and handling Professional Indemnity Insurance notifications. * Identifying root causes of issues and recommending ...
... Investigation and resolution of product quality issues. • Reduction in product quality issues ... complaints and response times. • Effective QMS system.SKILLS • Demonstrated experience of ...
Oversee the investigation of breaches and complaints and the maintenance of central registers such as complaints, breaches, conflicts of interest. * Oversee the completion of compliance reporting and ...
To be responsible for the development and maintenance of care planning systems and systems for case recording in accordance with regulatory requirements; responding to complaints and investigating as ...
Investigate, analyse and resolve customer satisfaction complaints and service issues from assigned accounts and keep leadership teams updated with any risk associated with reduced opportunity/loss
... investigations • Coordinate and resolve immediate/urgent customer complaints, ensuring prompt responses/ resolution • Participate in the internal audit programme to ensure continued GMP ...
Active involvement in customer concerns/complaints/queries, driving root cause identification, corrective actions and preventative actions * Use problem solving techniques to investigate external and ...
Provide QA/QC support for the investigation and resolution of customer complaints in conjunction with cross functional teams to ensure we respond to our internal & external customers in a ...
Review customer complaints and ensure these are investigated and communicated with the internal ... Problem solving and investigations. Benefits for the Senior Quality Assurance Officer * Annual ...
Investigation customer product complaints * Manage laboratory test equipment including calibration. * Keeping up to date with trends and innovations in textile processes and production ...
... investigate key themes. * Identify customer insights and key drivers of positive and negative ... including complaints data and colleague feedback. * Record and report on the impact that ...