Complaints investigator jobs in LondonCreate job alerts

Are you a business? Hire complaints investigator candidates in London

  • 203a Whitechapel Road
    Sales Administrator
    Sales Administrator
    1 month ago
    £31000–£39000 yearly
    Full-time
    London

    KEY DUTIES AND RESPONSIBILITIES: · Tracking and generating leads to increase the number of customers. · Answering customer queries and preparing sales documentation. · Dealing with online booking and keeping records of all service inquiries. · Dealing with invoices, chasing up overdue payments and monitoring ongoing orders. · Managing and investigating customer complaints. Conducting customer satisfaction surveys and improving service standard. · Analysing customers' demand and reporting to the Service manager. · Improving customer service experience and developing service standard policy. · Creating daily/weekly sales targets. Producing reports on sales progress. Maintaining all customer records. · Drafting letters/memos on behalf of the Service Manager.

    Immediate start!
    No experience
    Easy apply