Complaints investigator jobs in Birmingham

Respond in a timely manner to any student or staff complaints, investigating and resolving where applicable. Support all staff and students' wellbeing, complying with the relevant College policies ...

Stage 1 Housing Complaints Advisor Contract Type: 12 month FTC Hours: Full time, 37.5 hours per ... You will conduct thorough and impartial investigations of each case and produce excellent written ...

As our Customer Complaints Officer, you will work with customers, colleagues and contractors to ... You'll work with service areas to investigate the issues they've raised, and identify whether we've ...

... complaints, providing advice, taking formal action where necessary and determination of relevant ... Where relevant, to investigate and act upon alleged breaches of planning control in accordance with ...

... Investigation experience as you will be carrying out Physical Inspections. Day to Day ... complaints and metric results formulating mitigation plans utilizing the closed loop preventive ...

Along with handling any customer concerns, conducting quality investigations, and managing the ... complaints and meet appropriate SLAs. * Provide quality input/support for new process (launch) and ...

... complaints by investigating problems, developing solutions, with the Product Management team and factories as appropriate. 7 Accountable for following up all sales leads and customer quotations. 8 ...

Resolve customer complaints * Process discrepancies related to logistics, raise concerns & ensure system notifications are triggered * Work with internal & external partners to ensure investigations ...

Effectively handling customer complaints by investigating problems, developing solutions, with the Product Management team and factories as appropriate. * Accountable for following up all sales leads ...

To investigate complaints or visit dwellings and take appropriate action in relation to statutory nuisances, public health, drainage, accumulations, filthy and verminous conditions, premises open to ...

Oversee complaint investigations and collaborate with relevant departments. Contribute to reducing complaints and driving improvement projects for product quality. Ensure compliance with equipment ...

Conduct thorough investigations into employee complaints or concerns, ensuring a fair and impartial process. * ?? Provide coaching and guidance to managers on performance management and disciplinary ...

This includes addressing customer concerns, conducting thorough quality investigations, and ... Act as the main point of contact for external customer inquiries and complaints, ensuring adherence ...

Investigating, managing and conducting root cause analysis on complaints; * Maintaining a record of and monitoring breaches, errors and incidents; * Reporting material and emerging regulatory risks ...

Will lead on investigations and complaints about data breaches and responsible for the management, administration and delivery of matters in relation to Data Subjects Rights, including Data Subject ...

... Investigate customer complaints related to new and existing products."Maintain comprehensive documentation of all development activities as outlined in the QA Manual."Participate in observing and ...

... investigate and resolve customer queries regarding bills, complaints, technical meter enquiries, booking engineer meter installations; * top up customers gas and electric meters; * provide energy ...

... investigate and resolve customer queries regarding bills, complaints, technical meter enquiries, booking engineer meter installations; * top up customers gas and electric meters; * provide energy ...

... Investigate client complaints and queries, put measures in place to prevent future issues. Essential Skills • Previous experience within the waste, environmental, or industrial sectors. • A full ...

... complaints procedure. - To deliver the administrative duties for the department including ... databases and systems in order to adequately investigate and respond to the client ...

Provide front line response to technical queries, customer complaints, product rejections and any ... If this Technical Manager role is of interest and you would like to investigate this further, apply ...

Investigating and resolving customer complaints then closing support tickets * Maintaining a database of customer information * Escalating inquiries to the appropriate team, when necessary * Checking ...

Investigate non-conformances and complaints using Root Cause Techniques, ensuring timely and appropriate responses. * Follow up on non-conformance reports and take necessary actions. * Support in ...

Work with colleagues across the dealership to investigate and resolve customer complaints * Monitor staff training needs, ensuring training and development plans are in place and up to date for all ...