Role: Compliance Administrator Location: Addlestone Are you an organised, detail-oriented individual with excellent communication skills? Join our family-run agency with over 20 years of experience as a Compliance Administrator. In this role, you will ensure smooth and compliant operations within the team and manage key compliance programs. This is a fantastic opportunity to contribute to the success of our business while growing in a supportive, collaborative work environment. Responsibilities: Ensure candidates are compliant before interview and before they are placed on contract. Manage, control, and own the compliance tracker within the team. Raise issues to internal/external stakeholders for non-compliance. Ensure contracts are sent in a timely manner. Liaise regularly with the team to ensure full understanding of billings and predictions. Manage key programs within the team, covering topics such as aftercare, found fee radar, and offer management. Provide key analysis and metrics to the team, including performance, averages, ratios, etc. Build a strong understanding of key programs and become a subject matter expert. Complete ad-hoc tasks required for the team. Maintain and control email inboxes. Keep up to date with new laws and legislation to ensure compliance. Experience and Certifications Required: Excellent telephone manner. Strong organisation and prioritisation skills. Ability to remain steady under pressure. Strong internal and external communication skills. Commercial awareness and flexibility, with a willingness to go over and above for the business.
About the job Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. About Us Royal Caribbean Group is the world's largest cruise line, having a record-breaking year and launching not one but TWO brand new ships in 2024, including a brand-new class of ship in Icon of the Seas! It couldn't be a more exciting time to join a global business that is bla ing a trail in the travel industry right now. With our 3 brands Royal Caribbean International, Celebrity Cruises & Silversea we have ships in South America, Europe, Asia, Australia, and several North American markets beyond our headquarters in Miami, FL. We cover the globe. No matter where our guests want to go, Royal Caribbean Group has a ship that can deliver a world-class vacation. At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. You get to work both independently and as part of a collaborative and dynamic international team. We are passionate, we are innovative, and we are unstoppable. This role is based at our offices in Weybridge, UK. POSITION SUMMARY: The Marine Administration Coordinator plays a vital role in ensuring compliance with regulatory requirements and maintaining the integrity of maritime operations. This position supports the Sr. Marine Administration Manager in managing all aspects of vessel documentation, including certificates of proficiency and endorsements. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Support and coordinate all Certificates of Proficiency and Endorsements with Flag State Authorities and vessels, including processing corrections and handling emergency requests. · Assist the Marine Administration Manager in ensuring vessel Class, Regulatory, and Flag State document compliance. · Collaborate with the Marine Administration Manager to ensure that all ship certifications are managed efficiently and in accordance with the SQM Policy Manual. · Generate reports to monitor STCW training and certification compliance, ensuring all training requirements are met. · Analyse data related to company-required training, identify specific training needs for officers, and ensure that training records are accurately entered by Marine Administrative Assistants into the appropriate systems. · Support Marine Administration Team with scheduling of Flag State, Class and USCG inspections. · Aid upper management and other members of the Marine Department as needed to facilitate operations. · Assist Ship Managers with Marine Administrative tasks, ensuring smooth communication and workflow. FINANCIAL RESPONSIBILITIES: · Responsible for tracking and processing of invoices associated with Flag State Endorsements and COP's QUALIFICATIONS: · Excellent working knowledge of personal computers within a Windows environment with e-mail, Microsoft Word and Excel, PowerPoint, and related printers and equipment. · Working knowledge of Access, or any other database system application. · Excellent interpersonal skills to communicate with all levels of employees and management. · May be required to travel. · Must have strong communications and interpersonal skills. KNOWLEDGE AND SKILLS: · Ability to read and comprehend instructions, correspondence, and memos. · Apply good verbal and written communication and interpersonal skills with various departments within organisation and the ships. · Apply practical thought process and understanding to carry out communication of training subject. · Ability to deal with problems involving a few concrete variables in standardised situations. · Ability to apply excellent interpersonal skills. Knowledge of Microsoft Word, Excel, and PowerPoint; some working knowledge of Access or other database application. Work Environment: The environment includes work inside/outside the office, travel to other offices, as well as domestic, international, and shipboard travel. Ability to travel an estimated 60% of the time. What we Offer. At Royal Caribbean Group, we are client-centric but put people first. We have a culture where everyone is trusted and valued in equal measure, whatever your role in the company. We are propelled by people. Our employees and crew are the driving force behind our success. Our aim is to recruit, develop and retain world class people, who come to Royal Caribbean to do the best work of their careers. We are committed to employee development, and you will have the opportunity to learn from some of the most experienced people in the business. We regularly reward and promote success, encouraging staff to take on new challenges and responsibilities to aid progression. Our remuneration package includes our competitive pension, private healthcare, life assurance cover to name a few. In addition, every permanent member of staff that works at Royal Caribbean is eligible for our cruise request program and friends & family cruise discounts. With good transport links to our modern offices in Surrey, we have plenty of free parking, a free shuttle bus from the train station, on-site restaurant, and on-site gym. We take a flexible approach to work. We currently work a combination of days in the office and work from home. Come join the team - Journey with us, succeed with us, grow with us. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon. It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. #LI-WL1 Department: Administration Language required: English. The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.
One of the Road Transport Companies, are looking for a dedicated and ambitious Transport Manager. An experienced and organised Transport Manager or person who have experience working as a Transport Administrator is required to co-ordinate the delivery of goods to venues within UK, strong administration skills are need for this role. As a Administraor, you should have experience in the following responsibilities : • Laisoning with clients and answering their queries on deliveries and invoices. • Route Planning : Efficiently plan and optimise transportation routes to maximise efficiency and minimise costs. • Dispatch Coordination : Coordinate with drivers and dispatchers to ensure timely pickups and deliveries while maintaining clear communication. • Documentation : Maintain accurate records of shipments, invoices and other essential documents. • Customer Service : Provide exception customer service by addressing inquiries, resolving issues and maintaining strong client relationships. • Safety Compliance : Ensure compliance with all safety regulations, including driver logs, vehicle inspections and certifications. • Inventory Management : Oversee inventory and warehouse management ensuring accurate stock levels and organised storage. • Reporting : Generate regular reports on transportation metrics and operational KPIs. • Team Leadership : Supervise drivers, fostering a collaborative and productive work environment. • Office Operations : Oversee day-to-day office operations, including procurement, facilities management and vendor relationships. • Process Improvement : Identify opportunities for process optimisation and efficiency enhancements. • If necessary occasional driving is required to delivery Major duties include • Delivering high quality transportation solutions for a wide range of customers • Liaising extensively with customers and suppliers to ensure customer needs are met • Ensuring that transportation activities are in accordance with customer service requirements • Tracking loads through to delivery and providing customers with updates • Identifying saving opportunities through consolidating loads where possible • Communicating with shippers and suppliers to ensure maximisation or container The successful candidate will have • Previous experience working in a transport department. • Knowledge of transport compliance requirements for both vehicles and drivers. • Knowledge of the fleet and transport management • Knowledge of route planners such as Descartes. • Strong understanding of warehouse, fleet and transport • Proficiency in Microsoft Office. • Ability to manage comprehensive reviews • Understanding of warehouse methods, costs and benefits • Strong problem solving skills • Excellent communication and interpersonal skills • Negotiation skills and management of third-party vendors / carriers • Ability to work independently and in a team environment • Strong organizational skills and time management skills • Ability to manage supervisory duties and performance review. • Customer service orientation • Flexibility and adaptability to change priorities and demands.